$201 Avg/night
Rate and special offer based on Check-in: Oct 23, 2014 Check-out: Oct 24, 2014

Privilege Aluxes Isla Mujeres - Adults Oriented

4 stars
Av. Adolfo López Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, 77400
Hotel Overview
Reviewer score
4.1
out of 5
315 reviews
Absolutely amazing!

I love this hotel! Personel is very professional, kind and caring! Rooms are clean, food is... See full review

  • Klauddd
  • Sep 17, 2014
AWESOME!!!

Me and my wife decided to stay here because it wasn't in Cancun it was off on a small island! And... See full review

  • CodyP84
  • Aug 22, 2014
Adults-only beach resort on Isla Mujeres with optional all-inclusive
The Privilege Aluxes Isla Mujeres is fringed by the beautiful Playa Norte beach on Isla Mujeres and surrounded by mystique, offering a unique island experience. The luxurious rooms and suites are comfortably furnished to complement the relaxed sugar-white beaches. This resort for adults features 24-hour room service, two outdoor swimming pools, one children's pool, three outdoor Jacuzzis, three on-site bars and Spa Mystique that provides facials and massages for a unique experience of healing, magic and transformation. Guests at Privilege Aluxes Isla Mujeres can savour fresh gourmet dishes at the dining facilities on site and enjoy tropical cocktails and snacks at the pool bar or relax amid palms along the bucolic sea.
Highlights
  • Adults-only property with two optional all-inclusive packages
  • Beach club, outdoor pool with bar and Jacuzzi at Privilege Aluxes Isla Mujeres
  • On-site spa with a steam room offering facials and massages

 

Rooms

Each of the 124 rooms at Privilege Aluxes Isla Mujeres has a king size bed and balcony or terrace as well as a flat-panel satellite TV, mini bar that is refilled daily, complimentary Internet access, DVD and CD players and in-room safe. Bathrooms feature shower-tubs and hairdryers. Some rooms have Jacuzzi baths and feature added perks, such as bathrobes and kitchenettes.

 

Features

This picturesque beachfront property is near Costa Occidental de Isla Mujeres National Park and features three restaurants, one designed by Catalan architect Lluis Güell. Other amenities are a beach club, swimming pool and rooms with mini bars, 24-hour room service and balconies or terraces. Additionally, the Privilege Aluxes Isla Mujeres has a spa, beach club and disco as well as a solarium, fitness center and beautiful stretch of palm-dotted, white sand beach. Guests have the option of a room-only plan, a plan that includes breakfast and a fully all-inclusive option.

Transportation
  • Cancun International Airport (20 mi/32 km, plus a ferry ride from Puerto Juarez)

 

Attractions
  • Tortugranja Turtle Farm (2.1 mi/3.3 km)
  • Ix Chel Maya Ruin (2.1 mi/3.3 km)

Hotel Map

21.2574 -86.751
Area served
Privilege Aluxes is located on Isla Mujeres, the exclusive and charming island off of the coast of Cancun. At first sight the turquoise waters are breathtaking.
Nearby airports
How to Get Here If you are flying: about 35 minutes away from Cancun International Airport If you come by boat: about 20 minutes if taking the ferry.Boarding at Puerto Juarez, 35 minutes away from Cancun International Airport
Area description
"Isla", as locals call it, first news dated back to 564-1516 A.D. when it was a Mayan province, Ekab, one of the four provinces or Mayan territories that formed what is today the State of Quintana Roo and at that time was a sanctuary to Ixchel (goddess of weaving, happiness, the moon, abundance and medicine, among others. Map Location: Latitude North 21 11' 5'', Longitude West 86 42' 50". Average Temperature: 77-80 F Humidity 60% Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro C.P. 77400.Isla Mujeres. Quintana Roo. MEXICO.

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Reviewer score 3.8 out of 5
Reviewer score 4.1 out of 5

Privilege Aluxes Isla Mujeres - Adults Oriented Rooms

Super Saver AI
Standard room, All inclusive plan all meals and drinks included, offers king size bed with air conditioning, alarm clock, with balcony or terrace with partial view or town view, bathrobe, bathroom amenities, cable-TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, laundry service, mini bar, Ipod Holder, room service, safe in room. limited view.
Suite Premium AI W/Jaccuzi
Suite Premium All inclusive plan all meals and drinks included offers king size bed, option of extra bedroom, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable-TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, jaccuzi/whirlpool/spa bath, kitchenette, laundry service, mini bar, Ipod Holder, room service, safe in room , tea and coffee making facilities and telephone.
Standard AI
Standard room, All inclusive plan all meals and drinks included, offers king size bed with air conditioning, alarm clock, with balcony or terrace with partial view or town view, bathrobe, bathroom amenities, cable/satellite TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, laundry service, mini bar, Ipod Holder, room service, safe in room. Town view.
Suite Deluxe AI
Suite Deluxe All inclusive plan all meals included, king size bed, Ipod holder, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/tv, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kitchenette, laundry service, mini bar, pay TV, safe in room , tea and coffee making facilities and telephone.
Suite Deluxe B and B
Suite Deluxe Bed and Breakfast, include breakfast buffet per person nice suite with breakfast buffet included, king size bed, option of extra bedroom, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kitchenette, laundry service, mini bar, Ipod Holder, safe in room , tea and coffee making facilities and telephone.

Amenities

  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi

Dining

CAFE DEL MAR-sla Mujeres
Cafe Del Mar Isla Mujeres, located on the beach just a few steps from the hotel, specialties Meat, Fish and Seafood with a variety of Cocktails and tropical beverages. Opens From 10am to 11pm.
SABOR-& Gourmet Style
Sabor Gourmet Restaurant, facing the beach, open for Breakfast Buffet, Lunch la carte and Dinner Buffet. Opens From 07am to 10pm
SATAY-Discovering Asian Flavors
Satay exquisite Fusion & Oriental cuisine, open for dinner from 6 pm to 10 pm (reservation required)
POOLBAR
Location: Hotel terrace, ground floor, nearby the pool Specialties: Cocktails & tropical beverages Open for lunch (snack-bar) Open from 10 am to 6 pm

Meeting facilities

Meeting Info
n/a

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (315)

Ratings and reviews for Privilege Aluxes Isla Mujeres - Adults Oriented

Overall score

4.1 / 5
5.01.0
315 out of 315
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.7
Value:
4.3

90% would recommend to a friend.

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
Klauddd
New york
Sep 17, 2014

Absolutely amazing!

I love this hotel! Personel is very professional, kind and caring! Rooms are clean, food is amazing, beautiful views. Everything is close to it even if you dont want to stay in, you can take 2 steps and get anything you need. Honestly i will never stay at a different location. This was my 3rd time at privilege and i will come back as soon as possible! Most importantly I have never been treated better than i have at this hotel. The staff is what made all my stays amazing!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Koko nuts. Awesome drinks and good prices. Not too far from the hotel. About a 5 minute walk.

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

2
5.01.0
Tony alti
Malibu, California
Sep 8, 2014

worse food ever had in all inclusive

Food was disaster in quality, quantity and variety. Food was tasteless and very, extremely cheap . worse food I had in all inclusive ever. It's a shame I will never go back because with their food it's kind of insulting.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
2
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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Bayoya
Denver , CO
Sep 3, 2014

Amazing Birthday Getaway

We loved the hotel and Isla Mujeres. September is already low season and it wasn't packed like other all inclusive resorts. The beach is so beautiful the food is decent and the drinks are great. Great place to relax! We were a little confused about tipping etiquette but were able to figure it out by the second day. We preferred to give cash tips and that works out well for everyone. Will come back next year for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Rent a golfcart and explore the Isla. We enjoyed Punta Sur and the turtles.

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Hasit19
Colorado
Aug 22, 2014

Family wedding

Staff was very friendly and helpful. The beach restaurant was good for lunch, but not great for dinner. The thai restaurant was awesome, best food there. Pretty small place, which I liked. right and beach and the sad and waterways beautiful!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
CodyP84
Keithville, La
Aug 22, 2014

AWESOME!!!

Me and my wife decided to stay here because it wasn't in Cancun it was off on a small island! And it was the best decision I believe! If you aren't wanting a bunch of crowds and craziness this is the place to go! Isla Mujeres is a 25 minute Ferry ride from cancun and it is so worth it! The island is 5 miles long and 1/2 mile wide and has everything you need right there! It's really safe and the most beautiful place that I have ever seen! The water there is tremendous! Privilege Aluxes I have to say is awesome!! The food was absolutely amazing and the service is awesome!! They are all so helpful and very attentive to you! I wanna thank them for that! This place was definitely a winner for me and my wife and we will be going back soon!!! Thanks Privilege Aluxes!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Get a golf cart!!!! They are so much fun and you can travel the whole island in about an hour and it's so peaceful and beautiful!!

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
lanes442
Dallas, TX
Aug 14, 2014

Great Price & Great Service

My only complaint is the beds are firm. We had a wonderful stay and the hotel staff was AWESOME! We will be back...soon!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
Koden
Arkansas
Aug 10, 2014

Relaxing couples getaway

My husband and I recently visited this hotel a week ago. Cafe del mar is right on the beach and was exceptional. My favorite dish there was the whole red snapper. We had dinner at sabor on Wednesday night witch is grill night. You pick your own meats, fish, or chicken to be grilled right in front of you! The staff is very friendly and willing to accommodate anything for you. Best beach view and your able to walk or swim around to the other side of the island. All around best all inclusive I have been to. We're already planning our next visit!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

There are a few streets over from the hotel with shopping, dinning and clubbing.

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
smdbeachgirl
Chesapeake Beach, MD
Aug 4, 2014

Another week in paradise

Just got back from another stay at Privilege Aluxes and as always we had a wonderful experience. The location is great, the rooms are awesome. We had a deluxe studio suite with great views from the balcony. If you are looking for a place to relax and chill Privilege Aluxes is the place

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Be sure to venture out from the hotel to see the island. Rent a scooter or golf cart for a day and just go explore.

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
LBGM
Va
Jun 20, 2014

2nd stay was just as good as the 1st

We stayed at Privilege Aluxes for the second time since 2012 and it was exactly as we remembered. Our room was spacious, clean, and had a great view. The housekeeping staff was very friendly and did a thorough job each day (even washed our dirty dishes)! Breakfast was great with different choices on the hot bar each morning. Beachside service was outstanding, and even though we feel safe on Isla, I was also impressed with the security at Privilege Aluxes. Would recommend this hotel to anyone traveling to Isla Mujeres.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Get out and see the island! Rent a golf cart and drive around. There are many hidden, beautiful places on Isla Mujeres.

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

3
5.01.0
LaPrincipessa
New York, NY
May 23, 2014

Ok hotel with good staff and great location

We visited this hotel for a week in mid May. We were two couples and booked 2 Deluxe Ocean View Suites with the all inclusive package.. The hotel is very clean and the suites are large and comfortable. However, there is a problem with the hot water. The staff is very friendly, but they need more help in the pool area and in the beach restaurant. There was no pool service. We had to get our own drinks and sometimes the pool bar was closed. The drink quality is bad. The wine is not drinkable unless you buy from the wine list. The food at Café del Mar is good and the waiters are very nice, specially Sergio (both of them) and Daniel, the Captain. The buffet is okay, decent food and again, great service. Ponce and Jose Luis really made us feel welcomed. Satay's Restaurant needs to improve their food or maybe change it into some other cuisine...Maybe Mexican. We are from NY and are used to eat very good Asian food. Sadly, the tempura and goyza were saggy; the tuna tartar was very salty, and everything else was barely eatable. The hotel is located right in town. The beach is great and everything is within walking distance. I have to mention Kathia and Jaime for always helping us and being so nice. The workers really make a difference here. I can't stress enough how friendly everybody is. If you get a good deal, go for it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
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