Privilege Aluxes Isla Mujeres - Adults Oriented

I highly recommend this hotel. It is right on the beach, has beautiful pools and cabanas for the guests only and the rooms are beautiful. Pretty nice inclusive breakfast too.

We had a great trip to Privilege Aluxes. Their pool is fantastic and tragically underused, which makes sense when you are within walking distance of Playa Norte, one of the best beaches I have been to.

I may never stay in downtown Cancun again. Very good location.

If you read PA reviews like I did, this one wont surprise you. We had a wonderful time and for the right price would go back to Aluxes. The hotel is beautiful, the grounds are imaculate, the pool, rooms, spa, etc...are all four star. However, the person training the staff does not understand four star treatment of guests. The reason I blame it on the manager is because it is universally absent throughout the hotel. There are pockets of excellence, Jamie(bellman) understands four star hospitality! Most of the staff are just there doing thier job and dont really engage with guests. Not many smiles, no glad your here welcome, my wife described our check-in pretty well. "I felt like I was checking in to the Days Inn at midnight!" This isnt a reflection on the HOtel its really nice. Just the staff, they are not being trained properly! I know it can be done , weve been to several resorts in Mexico, some really have the first impression down to an art! Other than that, we had a great time. We are not the type to spend alot of time in the hotel anyway. We met lots of wonderful locals and snorkled every day. We did not buy the all inclusive and ate at many great places. Your have to try Olivia's and Mininos. The island has a cool laid back feel. and we will go back. I would recomend the hotel to a friend with the understanding that its a nice place to come back to after a day of enjoying the island. But dont pay too much $ thinking your going to get pampered.

This was the first trip my boyfriend and I went on together and it worked out very well. We stayed here for five days and our room was huge, the food was great (for an all-inclusive) and the location was wonderful! If you like the idea of being able to walk around a little town and being part of the everyday life and culture. Instead of being a mega-resort that you don't leave this hotel sits right in the middle of everyday life. There is no poverty or danger on the streets (i'm not saying to keep your wallet out), you can walk from one end of the island to the other. Directly on the other side of the island is a beautiful outdoor art garden. I highly suggest going! This was a great trip and worth it if you like a taste of local culture with high class accomodations!

The staff at the hotel was excellent. Every request was responded to with a smile. Room was very comfortable and kept clean and neat. . Free upgrade to Jacuzzi tub not worth it. Too hot outside to enjoy it properly. Loved the quiet location. We only got the "breakfast included" option. Glad we did as there were many options in town for restaurants and the hotel has only 3 (but they are all very good). Would stay there again if we went back to Isla Mujeres.

Location: excellent, perhaps the best hotel location on the island, just off one of the best beaches in the Caribbean, Playa Norte, and close to transportation, dining and shopping. Hotel: A newer resort with minimalist decor that despite it's age needs a bit of a freshening but not below standard by any means. Food: Chef Station ordering a must at breakfast, lunch and dinner at Beach Restaurant, Cafe Del Mar, good to better, upscale restaurant Satay improving but still hit or miss on menu items. Service: good to excellent except at front desk which is fairly typical at quality Mexican Resorts Views/Promos: The Hotel website delivers on it's photo previews, this isn't one of those resorts that falls short of it's preview

The hotel was very nice. I would definitely recommend it.

Beautiful soft white sand. Clear clean water. Lots of shaded lounge chairs and to die for beachfront beds.Waiters always available with a smile to take food or drink orders. Make sure to give them a tip.

From the time we arrived the staff went over and beyond to accomodate us. First off, hats off to Pedro and Maria at the hotel reception desk. Also Guillermo for the extra help. Veronica kept our room neat and tidy. All deserve a raise. We had an excellent trip and a great wedding anniversary! The only minor detail was some ants in the bathroom but overall I would recommend staying. Its a bit pricey but the beach in front of the hotel is the best on the island, especially after exploring nearly every inch. It was the cleanest and clearest. You could walk a little further north towards the Avalon Reef hotel and seaweed became a problem. Not on the Privilege beach. The food was average to pretty good and I had no problem with the all inclusive drinks. Don't be in a hurry for anything, very important to remember. Everyone is on a different pace down here.