$385 Avg/night
Rate and special offer based on Check-in: Sep 20, 2014 Check-out: Sep 23, 2014

Isla Mujeres Palace Beach Front - All Inclusive-Couples only

4 stars
Carretera Garrafon, Vista Alegre, MZ. 63, LT1, SM. 007, Isla Mujeres, 77400
Hotel Overview
Reviewer score
4.3
out of 5
31 reviews
Great birthday trip

Great staff, real good food. Great trip. Excursions, spa and extras included See full review

  • Trvlnut21
  • Sep 14, 2014
The best place I have ever been to.

THis place is spectacular. The staff is so friendly and helpful, they go out of their way all the... See full review

  • AdamandDayna
  • Jun 2, 2014
Secluded Isla Mujeres resort overlooking the Caribbean Sea

Basked between Cancun coastline and the Caribbean Sea, Isla Mujeres Palace Beach Front - All Inclusive-Couples only features posh accommodations and a myriad of leisure and dining amenities for couples travelling in Mexico. Guests at this beachfront hotel enjoy the heat of the sun while relaxing at one of the sun loungers available around the free form pool or near the beach. At the resort, sample scrumptious cuisines at Azul Restaurant or grab a bite or a cool drink at the swim-up or poolside bars.

Hair salon, ATM/banking services, 24-hour front desk, concierge, dry cleaning/laundry and luggage storage are also on offer for added convenience. A health club and spa is also available on site.

3 Reasons to Stay

  • Outdoor pool and spa
  • Deluxe rooms with double Jacuzzi
  • Wi-Fi access throughout the property

Isla Mujeres Palace Beach Front - All Inclusive-Couples only Rooms

Guests at Isla Mujeres Palace Beach Front - All Inclusive-Couples retreat to spacious and well-furnished units with balcony opens to scenic views of the pool, ocean, and resort. Vacationers unwind in-room double Jacuzzi while having a drink. All units come with air conditioning, satellite LCD TV, coffeemaker and private bathroom equipped with a shower, chi bath supplies, bathrobes and slippers.

Things to Do

  • Garrafon Natural Reef Park (1.1 mi/1.8 km)
  • Dolphin Discovery (1.3 mi/2.1 km)
  • Costa Occidental de Isla Mujeres National Park (1.3 mi/2.2 km)
  • Playa del Norte Isla Mujeres (4.9 mi/7.8 km)
  • El Meco Archaeological Site (4.9 mi/7.9 km)
  • Gran Puerto Cancun (5.7 mi/9.1 km)
  • Playa Caracol (5.8 mi/9.4 km)
  • Delphinus Dreams (5.9 mi/9.4 km)
  • Plaza Caracol (5.9 mi/9.4 km)
  • Cancun Convention Center (6.0 mi/9.6 km)

Hotel Map

21.2185 -86.7286
Area served
Isla Mujeres.
Nearby airports
Cancun International Airport-50 minutes.
Area description
Located in the charming Isla Mujeres (Island of women) off the coast of Cancun in the Caribbean Sea, the new all-inclusive Isla Mujeres Palace will debut in fall 2007.

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Isla Mujeres Palace Beach Front - All Inclusive-Couples only Rooms

Superior Deluxe Pool View - Couples Only
Each elegantly appointed guest room features:
-1 king bed
- Double Jacuzzi
- In room Wine
- Private bath w/ shower only
- Balcony with chairs & table
- Liquor Dispenser contains premium brands
- Mini Bar contains sodas, bottled water, juices & domestic beer
- LCD TV w/ Satellite
- Purified Water
- Chi Bath Amenities
- Bathrobes & Slippers
- Digital safe (laptop size)
- Individually-Controlled A/C
- Coffee Maker
- Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
- Wireless Internet
- 24-Hour room service & Turndown Service
- Non-Smoking rooms available
- Pool view
- Max Occupancy: 2 guests (couple)
- 511 Sq. Ft
Concierge Level
-King bed, Double Jacuzzi, In Room Wine
-Private bath w/shower only
-Balcony with chairs & table
-Liquor Dispenser contains premium, upgraded brands of liquor
-Mini Bar with sodas, bottled water, juices & domestic beer
-LCD TV w/Satellite, DVD & CD Player
-Chi Bath Amenities, Exclusive Beach Bag(1 p/room p/stay), Bathrobes & Slippers
-Aromatherapy & Pillows menu
-2 -25 Minute Massage at the Beach/Spa/Treatment rooms
-Digital safe laptop size
-Espresso/American Coffee Maker
-Direct Dial telephone, Clock/Radio/IPOD dock, Professional Hair Dryer, Wireless Internet
-24-Hr room service with select menu from restaurant to create a Special Menu & Nightly Petit Fours-Turndown Service
-Exclusive Concierge Phone Service, Private check-in & out/Late check-out & Early check-in (subject to availability)
-Max Occ 2, 511 Sq Ft & Ocean view
Superior Deluxe Ocean View - Couples Only
Each elegantly appointed guest room features:
-1 Kg bed bed
- Double Jacuzzi
- In room Wine
- Private bath w/ shower only
- Balcony with chairs & table
- Liquor Dispenser contains premium brands
- Mini Bar contains sodas, bottled water, juices & domestic beer
- LCD TV w/ Satellite
- Purified Water
- Chi Bath Amenities
- Bathrobes & Slippers
- Digital safe (laptop size)
- Individually-Controlled A/C
- Coffee Maker
- Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
- Wireless Internet
- 24-Hour room service & Turndown Service
- Non-Smoking rooms available
- Ocean view
- Max Occupancy: 2 guests (couple)
- 511 Sq. Ft
Deluxe Room - Resort View - Couples Only
Each elegantly appointed guest room features:
-1 King bed
-Double Jacuzzi
- In Room Wine
- Private bath w/ shower only
- Balcony with chairs & table
- Liquor Dispenser contains premium brands
- Mini Bar contains sodas, bottled water, juices & domestic beer
- LCD TV w/ Satellite
- Purified Water
- Chi Bath Amenities. Bathrobes & Slippers
- Digital safe (laptop size)
- Individually-Controlled A/C
- Coffee Maker
- Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
- Wireless Internet
- 24-Hour room service & Turndown Service
- Non-Smoking rooms available
- Views of resort or common areas
- Max Occupancy: 2 guests (couple)
-511 Sq Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Restaurant
24 hour room service
Room service
Services
Business center
In-Room Safe
Tour desk
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Lobby Bar
Continental Breakfast, snack bar
Pool & Snack Bar
Palapa swim up bar & snacks
Azul Restaurant
Cuisine: International
Breakfast a la Carte: from 7:00 am to 11:00 am
Buffet: from 12:00 pm to 4:30 pm
Dinner a la carte: from 6:00 pm to 11:00 pm

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (31)

Ratings and reviews for Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Overall score

4.3 / 5
5.01.0
31 out of 31
Amenities:
4.3
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.6
Location:
4.1
Value:
4.3

90% would recommend to a friend.

Sort by:
Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

5
5.01.0
Needed A Break From Work
Boston, MA
Jun 3, 2012

Awesome relaxing vacation

This resort is exactly what we were looking for - a quiet, very clean, laid back paradise!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

2
5.01.0
AnnieAnnie
Dallas, Texas
Jun 1, 2013

Need work on the beach

The hotel and staff were very nice. But, the beach was a major disappointment. It was very dirty and full of seaweed. So if you are looking for a swim on the beach. You can count that out.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
2
Value:
3
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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

2
5.01.0
kid at camp Mom
Houston, Tx
Aug 6, 2011

very quiet

we saw only about 5 other couples there throughout our 5 day stay. swim up bar does not open til 11:00 am & even then u are lucky to get an employee there. Music was inconsistent and random. Food was okay, but not great. Poor evening entertainment.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
4
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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

3
5.01.0
Tony O.
West Hartford, CT
Apr 12, 2013

Decent, Could Be Better

The hotel was clean, and the overall space was very relaxing. It was open, breezy, and quaint. The staff were nice. In general the island people are much nicer than the people in Cancun. My main complaint was that the food was not great and we ended up eating a lot outside of the hotel because downtown and around the island there are interesting restaurants and good street food. So I felt a bit guilty passing up free food at the hotel to eat in town, but there was much more in town to try than I expected and it was a good change of pace. But with that said, the drinks were flowing by the pool, and it was a short cab ride to the downtown so the hotel provided a decent base from which to explore the island. Next time, I would visit Isla Mujeres, but I might stay downtown rather than at an all inclusive. Another point worth noting, the nicest beach on the Island is Playa Norte, and the hotel's beach was small and unswimmable due to the sea weed. Beware if they invite you to a sales pitch in Cancun for the other Palace resorts, with the promise of hotel dollars to spend on activities. The deal sounded too good to be true and I overheard people in the pool who were very upset about getting invited to this sales pitch where the staff were very rude and agressive. We did not go to the sales pitch, despite the $750 in hotel cash that was offered, and we were very glad to have not wasted the day going into Cancun for it. Concerning tours, the hotel is not convenient for activities on the mainland. It is a taxi ride to port, a ferry ride, and another taxi to the cancun hotel zone in order to get on tours (i.e Chichen Itza, Tulum, etc). If you are not picky with food, and looking for a small all-inclusive place with a pool, then the Palace is ok. It is definitely better than anything you'll find in Cancun, but it is also not the only option for enjoying a week at Isla Mujeres.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Money-saving tip: Not Applicable

Pick a hotel near downtown. Get food for breakfast at the local grocery, beer at the local package, and spend your days on Playa Norte.

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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

3
5.01.0
Lafite
Salt Lake City, Utah
Jan 9, 2013

Decent, relaxing

Probably 3.5 Star. Downgrade on wine list. Downgrade on neighboring business (loud local bar/day resort with locals arriving on free boat ride from Cancun. Because it is on the Island with limited ferry service to Cancun, it was impossible to go into Cancun for the night life. Resort should have offered Mayan ruin tours, but did not. Dolphin encounter was first rate. Overall very nice and relaxing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

4
5.01.0
Kelly and Paul
St. Louis, MO
Mar 1, 2010

Resort is one of the nicest on island

The Palace Resort is one of the nicest places to stay on the island. The rooms were clean and roomy, the staff was wonderful and very attentive and the food and drink were great! It is a quiet resort since it is located on the end of the island not near the main town area. This was not an issue, though, since we rented a golf cart during the days we were there. Some nights were noisy from the karaoke and the club next door but would still stay here again due to all the pluses.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Sightseeing tip: In Hotel

Ask what is included in your package. We went on a snorkeling trip that was included. It was pretty good but didn't know about until we asked. There are some other activities like a trip on boat around the island and a discount on a fishing trip. Just ask and they will tell you all that is included.

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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

4
5.01.0
stuff
Norwalk, IA, USA
Feb 23, 2012

awesome

best vacation ever! staff was fantastic, rooms were great. food was good, had ups and downs but over all, a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short drive from hotel

Take the day and rent a golf cart... tour the entire island and take it all in.

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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

4
5.01.0
paper
Longview, WA, USA
Dec 5, 2011

Great Staff

We had so much fun! The staff was exceptional, they made us feel like we were the only people there. If you want a relaxing time we highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

4
5.01.0
AbbyLove
Fort Collins
Jan 27, 2014

Quiet resort away from the action

If you are looking for music, dancing, night-life and young people, this is not the resort for you. It is however very clean, charming, and has great food. I wish that the website would tell us how to find transportation from the Cancun airport to the Island up front. We had to call more than once and finally found transportation. Turns out that the hotel uses TTours and their private yacht (when the yacht is running). If you take a taxi to where the golf carts are, you can rent them and drive around the island. It is beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

4
5.01.0
Stan and Susan
Vestal, NY
Feb 18, 2013

Romantic getaway

We can't say enough about the kindness and professionalism of the staff at this hotel. The room was probably the nicest we've stayed in at a beach facility. A Chi flat iron was provided along with the blow dryer. Very nice! The food was great - especially the dinners. Always enough lounge chairs on the beach or by the pool. The only negative would be that you couldn't really go in the water on this beach because of the sea grass. The beach at the north end is much nicer - but very crowded! So there's the trade off. Very nice stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Money-saving tip: Short drive from hotel

Try the massage at the little spa next to The Zama Beach club. Very reasonable and wonderful! Zama is very nice for a day as well to break up the monotony.

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Review of Isla Mujeres Palace Beach Front - All Inclusive-Couples only

Reviewer score

4
5.01.0
Romantic Vacation
Maryland
Feb 19, 2014

Excellent romantic getaway!

The room was very clean. The staff was pleasant and friendly. The resort was not at all crowded. Pretty much had the pool to ourselves. Never had a problem getting a lounge chair by the pool or on the beach. There was a lot of seaweed so we stayed by the pool most of the day. We did not do any excursions. We just went to relax and that is exactly what we did! Food and drinks were wonderful! Only one restaurant, but every meal was delicious! I would definitely recommend this resort to couples looking for a romantic getaway!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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