RIU Plaza Guadalajara

4 stars
View map of Av Lopez Mateos No. 830 Col. Chapalita, Guadalajara, 44500

Hotel Overview

Reviewer score
4.4
out of 5
34 reviews
Family visit

The hotel is situated in situated close to many attractions. The staff is very friendly and... See full review

  • Rob.
  • Jul 1, 2015
best hotel in guadalajara

best hotel in guadalajara, everything at this hotel is good See full review

  • CHAVA01
  • Jul 24, 2014
The Hotel Riu Plaza Guadalajarais located in the most privileged area in the city of Guadalajara, just 2km away of the Gran Plaza Fashion Mall and less than 3km of the Expo Guadalajara Center.
This impressive 40 story-high building offers 550 guestrooms with refined decoration and 16 conference and meeting rooms with capacities up to 1,700 people. Thanks to the complete facilities that the hotel has to offer, relaxing after a hard-work day is easy. The gym with complete range of sports equipment, the spa with health & beauty treatments and the steam baths converts the Hotel Riu Plaza Guadalajara in a perfect city oasis. The hotel provides Business center, pool, meeting facilities, dry cleaning, lobby, plunge pool and reception.

RIU Plaza Guadalajara Rooms

Deluxe Family Room
Deluxe Family rooms offers one king bed or two twin beds, a sitting area with sofabed, air conditioning, alarm clock, bathroom amenities, cable or satellite TV, Flat TV, tea and coffee making facilities (complimentary water and coffee maker in the room with daily replenishment), laundry service, mini-bar (initial complimentary content), non-smoking rooms, telephone, valet service, safe in room, internet access, sitting area arm chair, desk, 110 v and iron or ironing board.
Executive Room
Executive rooms are located on the 33th to 40th floor with panoramic views of the city. Access to Crown Level Executive Lounge is included with these rooms. The rooms feature one king bed or two twin beds with air conditioning, alarm clock, bathrobe, slippers, bathroom amenities, cable or satellite TV, Flat TV, room service, tea and coffee making facilities (complimentary water and coffee maker in the room with daily replenishment), mini-bar (initial complimentary content), non-smoking rooms, telephone, valet service, safe in room, internet access, sitting area arm chair, desk, 110 v and iron or ironing board.
Executive Family Room
Executive Family rooms are located on the 33th to 40th floor with panoramic views of the city. Access to Crown Level Executive Lounge is included with these rooms. The rooms feature one king bed or two twin beds, a sitting area with sofabed, air conditioning, alarm clock, bathrobe, slippers, bathroom amenities, cable and satellite TV, Flat TV, room service, tea and coffee making facilities (complimentary water and coffee maker in the room with daily replenishment), mini-bar (initial complimentary content), non-smoking rooms, telephone, valet service, safe in room, internet access, sitting area arm chair, desk, 110 v and iron or ironing board.
Senior Suite
Access to Crown Level Executive Lounge is included with these suites. The suites feature one king bed with air conditioning, a separate lounge with sofa and dining table, bathroom with bathtub, additional shower cabin, bidet and separate toilet, bathrobe, slippers, bathroom amenities, cable or satellite TV, Flat TV, room service, tea and coffee making facilities (complimentary water and coffee maker in the room with daily replenishment), mini-bar (initial complimentary content), non-smoking rooms, alarm clock, telephone, valet service, safe in room, internet access, sitting area arm chair, desk, 110 v and iron or ironing board.
Deluxe Room
Deluxe room offers one king bed or two twin beds with air conditioning, alarm clock, bathroom amenities, cable or satellite TV, Flat TV, tea and coffee making facilities (complimentary water and coffee maker in the room with daily replenishment),laundry service, mini-bar (initial complimentary content), non-smoking rooms, telephone, valet service, safe in room, internet access, sitting area arm chair, desk, 110 v and iron or ironing board. Every rooms in the Riu Plaza Guadalajara is exquisitely decorated.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Solarium
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Parking

Hotel Map

20.6656 -103.3935
Area served
Guadalajara.
Nearby airports
Miguel Hidalgo International Airport 9.3 MILES/15KM.
Area description
Located in the center of Guadalajara in the most exclusive area of the city Less than 2 km from the Gran Plaza Fashion Mall, 3 km from Expo Guadalajara and 9.3 miles/ 15 km from Guadalajara International Airport (GDL).

Dining

Restaurant
Decapolis Restaurant, Chardonnay Restaurant (a la carte), Dreams Lobby Bar, Capital Take Away Deli Corner and Blue Moon Lounge Bar.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (34)

Ratings and reviews for RIU Plaza Guadalajara

Overall score

4.4 / 5
5.01.0
34 out of 34
Amenities:
4.4
Cleanliness:
4.7
Hotel staff:
4.2
Comfort:
4.7
Location:
4.6
Value:
4.3

94% would recommend to a friend.

Sort by:
Review of RIU Plaza Guadalajara

Reviewer score

4
5.01.0
bombero1000
Family
nyc
Jun 26, 2012

bang for your buck

rarely do you get as much for so little. Great value

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of RIU Plaza Guadalajara

Reviewer score

4
5.01.0
Roumouz
Couples
Beirut, Lebanon
Jun 20, 2012

Wedding in Guadalajara

Excellent staff and service! One concern though is the noise of the air conditioning system in the rooms; RIU, being a reputable chain, should definitely look into this.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Couples

Dining tip: Short drive from hotel

Ask the concierge

Review of RIU Plaza Guadalajara

Reviewer score

5
5.01.0
Carlo G
Business
Guadalajara
Jun 10, 2012

One of the best hotels I have ever been to

Everything was the best! Service, Assistance, Food, and Great view with a very clean room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of RIU Plaza Guadalajara

Reviewer score

3
5.01.0
SDMachine
Single
San Francisco
Apr 17, 2012

Nice hotel but definitely in need of customer service training

I arrived to the hotel and was checked in very quickly. Everything went well until I called down for towels on day 2. It took 5 phone calls and me to actually go to the downstairs receptionists to get towels. It is a great hotel and in a great location. I may stay there again if they offer a discount, but I think I will try Hilton because the customer service there has never been less than A+

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
1
Comfort:
5
Location:
4
Value:
2
Trip purpose:

Single

Review of RIU Plaza Guadalajara

Reviewer score

5
5.01.0
hxc99
Business
Woodridge, IL, USA
Mar 6, 2012

Business and Pleasure

This hotel is awesome, the decor, cleanliness, serivce, location and my kids love the heated pool...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Andreas Mal labout 15 mins away: nice restaurants, the VIP movie theater is awesome with a full bar and the shopping is great. You'll get back 16% sales tax when you bring in your passport/airline ticket.

Review of RIU Plaza Guadalajara

Reviewer score

5
5.01.0
Iliana
Business
México
Feb 27, 2012

Rooms

Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of RIU Plaza Guadalajara

Reviewer score

5
5.01.0
Kiikee
Business
México
Jan 29, 2012

Fantastic...

great experience...!!!"...........................

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of RIU Plaza Guadalajara

Reviewer score

4
5.01.0
elenach
Family
Virginia, USA
Jan 4, 2012

great view of bridge

enormous breakfast buffet with great outdoor dining and bar

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Family

Dining tip: Short walk from hotel

great seafood restaurant

Review of RIU Plaza Guadalajara

Reviewer score

5
5.01.0
hxc99
Business
Woodridge, IL, USA
Nov 17, 2011

Business/Pleasure

This place is awesome. The service, the location and the decor makes me come back everytime I'm in Guadalajara.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of RIU Plaza Guadalajara

Reviewer score

4
5.01.0
fred05
Couples
Minnesota, USA
Nov 14, 2011

Great for Business and events

Upscale atmosphere. Restaurants and bars were ok. Menu's were limited. Staff was friendly and attentive although most spoke very little if any english. Seemed more suitable for the business traveler. Not a good hotel if you're looking for fun by the pool. Food and wine via room service was a great value compared to similar hotels in the USA. The Breakfast Buffet which was included was fantastic with lot's of options. Especially if you love Mexican influence.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Couples

Shopping tip: Short drive from hotel

By Taxi, take the trip to Tlapaqupaqe. Great shopping and restaurants.

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