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Hotel Overview
Business and Pleasure
This hotel is awesome, the decor, cleanliness, serivce, location and my kids love the heated pool...
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-
hxc99
- Mar 6, 2012
Rooms
Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
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-
Iliana
- Feb 27, 2012
RIU Plaza Guadalajara Rooms
- DELUXE - ROOM
- Deluxe room offers one king bed or two twin beds with air conditioning, alarm clock, bathroom amenities, cable / satellite TV, color TV, room service, tea and coffee making facilities, laundry service, mini bar, non-smoking rooms, telephone, valet service, safe in room, internet access, sitting area arm chair, desk, initial complimentary content, 110 v and iron / ironing board. Every rooms in the Riu Plaza Guadalajara is exquisitely decorated.
Hotel Map
- Area served
- Guadalajara.
- Nearby airports
- Miguel Hidalgo International Airport 9.3 MILES/15KM.
- Area description
- Located in the center of Guadalajara in the most exclusive area of the city Less than 2 km from the Gran Plaza Fashion Mall, 3 km from Expo Guadalajara and 9.3 miles/ 15 km from Guadalajara International Airport (GDL).
Amenities
- 24 Hour Room Service
- Babysitting/Child services
- Bar/Lounge
- Barber/Beauty Shop
- Business center
- Concierge
- Conference Facilities
- Doctor on Call
- Elevators
- Fitness center
- Fitness center or spa
- Gift Shop
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- Night Club
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Solarium
- Spa services
- Wireless Internet
Dining
- Restaurant
- Decapolis Restaurant, Chardonnay Restaurant (a la carte), Dreams Lobby Bar, Capital Take Away Deli Corner and Blue Moon Lounge Bar.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (13)
Ratings and reviews for RIU Plaza Guadalajara
- All travelers (13) 4.5 / 5
- Business (6) 5 / 5
- Couples (3) 4 / 5
- Families (1) 4 / 5
- Singles (2) 4 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 4.2
- Room cleanliness:
- 4.5
- Hotel staff:
- 4
- Room comfort:
- 4.7
- Location:
- 4.5
- Value:
- 4.2
92%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
SDMachine
Nice hotel but definitely in need of customer service training
I arrived to the hotel and was checked in very quickly. Everything went well until I called down for towels on day 2. It took 5 phone calls and me to actually go to the downstairs receptionists to get towels. It is a great hotel and in a great location. I may stay there again if they offer a discount, but I think I will try Hilton because the customer service there has never been less than A+
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 5
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
hxc99
Business and Pleasure
This hotel is awesome, the decor, cleanliness, serivce, location and my kids love the heated pool...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Dining tip:
Short drive from hotel
Andreas Mal labout 15 mins away: nice restaurants, the VIP movie theater is awesome with a full bar and the shopping is great. You'll get back 16% sales tax when you bring in your passport/airline ticket.
Reviewer score
Would recommend
Iliana
Rooms
Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Kiikee
Fantastic...
great experience...!!!"...........................
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
elenach
great view of bridge
enormous breakfast buffet with great outdoor dining and bar
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
great seafood restaurant
Reviewer score
Would recommend
hxc99
Business/Pleasure
This place is awesome. The service, the location and the decor makes me come back everytime I'm in Guadalajara.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
fred05
Great for Business and events
Upscale atmosphere. Restaurants and bars were ok. Menu's were limited. Staff was friendly and attentive although most spoke very little if any english. Seemed more suitable for the business traveler. Not a good hotel if you're looking for fun by the pool. Food and wine via room service was a great value compared to similar hotels in the USA. The Breakfast Buffet which was included was fantastic with lot's of options. Especially if you love Mexican influence.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Shopping tip:
Short drive from hotel
By Taxi, take the trip to Tlapaqupaqe. Great shopping and restaurants.
Reviewer score
Would recommend
gdlcitizen
Great Service
This is a very nice hotel. It is located in a very nice spot of the City. Even when it is in a very busy avenue intersection there is no noise in the bedroom which is great. The complimentary buffette breakfast is very good filled with typical mexican dishes to enjoy, great added value. The customer service was great, I had a minor incident with my reservation because I did it a night before so it was not showing in the hotel's system when I arrived, but they were able to find a room for me without making any other charges until everything got sorted out by the team at Cheaptickets which by the way delivered a great customer service as well. It may seem a bit pricey compared to other hotels but definitely worth it. For example, the complimentary buffette breakfast for two is a 450 mexican pesos value and it is a great option if you compare it to the regular continental breakfast that most hotels offer. I was not there for the amenities so the size of the pool was not an issue for me, but it is a bit small. The pool terrace is very nice though but I think it can get a bit noisy during the afternoon due to the traffic outside, but I was there in the evening and it was ok. The only thing I did not like is that the parking was not included, but not expensive either (55 mexican pesos per day) and it was a bit cumbersome to get in and out of the parking lot, as there is no direct elevator to the Lobby, but other than that is a great hotel!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Staying somewhere else
Overrated
The hotel is nice, the staff is friendly, but ask for something, you may not get it. We asked for extra hangers (not a biggie), they said no problem, but we never got them. They actually didn't clean our room on the last night of our stay! They promised us fresh towels at least, didn't get those either. Don't think I'll stay there again, too pricey for what you get.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Mexico Expert
Vegas Style Comfort
This hotel is top notch. The breakfast spread is something I would attend, even if I wasn't staying at the hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
In Hotel
Please tip the waiters after your free breakfast. They get stiffed a lot
