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Hotel Overview
FenixDowntownGDL
This is a good downtown Hotel, the rooms are big and clean. Furniture needs and upgrade other than...
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Bgrace
- Dec 5, 2011
Nice place, great location
The hotel is located 2 blocks away from the cathedral, in a very safe area, it can be kind of noisy...
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lucsab
- Nov 3, 2011
Fenix hotel is surrounded by colonial treasures of the city : Cathedral, Government Palace, Degollado Theater, Hospice Cabañas and Plaza Tapatia, also nearby the industrial zone and Expo Guadalajara, 35 minutes from the airport and 20 minutes from the bus station. Internet access with fee.
Amenities:
Hotel ammenities : High speed wireless internet ($3.18 USD per day + 15% tax), Parking subjet to availability ($4.55 USD per day), business center($5.45 USD per hour + 15% tax), lobby bar, beauty parlor, travel agency, gift shop, room service, smoke free property (only one smoking Floor).
Hotel Fenix Rooms
- Standard King Corporate
- All rooms with colonial mexican decoration offer 1 king bed, air conditioning, cable TV, telephone, radio alarm clock and private bathroom.
- Standard Double Bed & Breakfast
- All rooms with colonial mexican decoration offer 2 double beds, air conditioning, cable TV, telephone, radio alarm clock and private bathroom.
- Standard Double Corporate
- All rooms with colonial mexican decoration offer 2 double beds, air conditioning, cable TV, telephone, radio alarm clock and private bathroom.decorating.
- Standard King Bed & Breakfast
- All rooms with colonial mexican decoration offer 1 king bed, air conditioning, cable TV, telephone, radio alarm clock and private bathroom. Full american breakfast included in rate
Hotel Map
- Area served
- GUADALAJARA
- Nearby airports
- MIGUEL HIDALGO GUADALAJARA INTERNATIONAL AIRPORT.
- Area description
- Hotel Fenix is located in the heart of the hostorical center of Guadalajara. It has 235 spacious and comfortable rooms with all the ammenities, from where you can enjoy the architectural richness of the city. Some rooms with a view of the cathedral, which is located 2 blocks from the hotel. Wireless internet in public areas, 2 salons for events on the 12th floor with a beautiful view. Enjoy a varity of dishes from Mexican cooking in the restaurant or a pleasant evening in the lobby bar with live music. Also Business Center, Beauty Parlor, Travel Agency, Gift shop and parking (subject to availability).
Amenities
- Business center
- Conference Facilities
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- Restaurant
- Room Service
- Wireless Internet
Meeting facilities
- Meeting Info
- The Hotel Fenix offers a wide variety of possibilities for successful congresses, conventions, expositions, business meetings, work sessions, and all kind of work events. Equipment for rental: laser pointers, DVD players, head projectors, video screens, microphones, television sets, video projectors, audio equipment, copy machine, fax and document binder. Coffee break service on a continuous or scheduled basis serving coffee, tea, soft drinks and pastries. It has 8 meeting rooms with capacity from 10 to 350 people.
Dining
- Restaurant La Tapatia
- With the best traditional mexican cuisine. Recently remodelated, the restaurant has a capacity for 180 people and offers buffet or a la carte breakfast, lunch and dinner. Open from 7:00 to 23:00 hrs.
- La Fuente Lobby Bar
- Located next to hotel's main lobby with screens to watch your favorites games. It's the ideal place to enjoy drinks and cocktails with live music. Domestic and international drinks. Happy Hour 2x1 from 18:00 to 20:00 hrs. Live music Tuesday through Saturday from 20:00 to 23:00 hrs
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1300
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (14)
Ratings and reviews for Hotel Fenix
- All travelers (14) 3.4 / 5
- Business (3) 3.3 / 5
- Couples (1) 3 / 5
- Families (4) 3 / 5
- Singles (3) 3 / 5
- Amenities:
- 2.9
- Room cleanliness:
- 4.3
- Hotel staff:
- 3.6
- Room comfort:
- 3.4
- Location:
- 4.6
- Value:
- 4
93%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Lian V.
Location Great, but thats it.
My husband and I chose Hotel Fenix due to the location which was great. The staff was not friendly and there is no room service. The room we were given was very hot and we asked them to check the ac but nothing was ever done. Our room didn't even come with a view which was described in the details of our room, our view was the back of another building. Housekeeping didnt clean our rooms untill the evening and we were there for 4 nights so every evening we would come back to someone in our room. One thing that was definitly not acceptable was that everyday someone would knock and walk right into our room to see if it was occupied??? Shouldn't front desk already know what rooms have guest in them? On top of that I had forgotten my earphones on the bed and within an hour of checking out I had called to claim them and front desk said they were never found. Housekeeping steals be careful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Shopping tip:
Short walk from hotel
Good thing is there is a ton of shopping literally down the street. Great around Christmas time.
Reviewer score
Would recommend
Bgrace
FenixDowntownGDL
This is a good downtown Hotel, the rooms are big and clean. Furniture needs and upgrade other than that the room was good and everything works. I had requested balcony with a view and I was only able to get one after the manager came out to talk to us.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
Degollado Theater my favorite state of the Art building.
Reviewer score
Would recommend
lucsab
Nice place, great location
The hotel is located 2 blocks away from the cathedral, in a very safe area, it can be kind of noisy because it's on a busy street. The staff was very helpfull and friendly, the only thing i didnt like is that there wasn't a blowdrier in the bathrroom and the water wasn't very hot.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
The historic distrit is a great place to see, from the cathedral to the degollado theater, don't miss it.
Reviewer score
Would recommend
Cheesecake
Good Stuff for one night
Is a very good option for one night, Air conditioning is not so good as well as room internet acces, i had to go to the lobby to connect.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 3
- Value:
- 5
Trip purpose:
Business
Dining tip:
Short walk from hotel
La chata, is a good mexican food, not so expensive.
Reviewer score
Would recommend
swagger1108
nice location but, needs better employees
bad experience. first day I got there they were giving me a room with two beds and my reservation was a king size bed. eventhough I had the copy of the reservation the front desk was telling me that it didn't say anything on her system. so, she made me wait until 3:00 pm. I came back at 3 and they gave me a room with the king size bed but I couldn't see anything from the room. I could only see the next building wall and my reservation was a king size bed with a city view. so, that was a bad experience at the hotel but, nice esperience in guadalajara beautiful city.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Alma
Great location!
Perfect location, within a walking distance to main turistic places in downtown. Room was fine, enough space in room and bathroom. Inside room was very quite, good for sleeping :).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
Get a map and enjoy downtown!
Reviewer score
Would recommend
Mr, Rubio
good
service was goos, room was clean, good location, but old hotel, its a 4 stars hotel, but seems like old, tv is old, in general terms its good for one night, no internet service, they charge you if you want, I was unhappy about that
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Shopping tip:
Short walk from hotel
downtowns stores are really near, you will see a lot of stores around, and some typical food restaurants
Reviewer score
Would recommend
FRANCISCO
Good location for the price
Visiting family
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Jorge Cuba
Hotel Fenix Guadalajara
It was good ,but they have a small parking lot and dangerous for your car.People working there are realy friendly and have a good maners .There is one guy called [...] he is really helpful with the guestThanks to all
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
Sally
We had problems with the parking
We had problems with the parking facility which is not on site. We were directed to a car park with very sketchy directions. After parking the car we asked atreception if we were in the right car park and this was confirmed. We'd paid 80 pesos for this 'free' service. 20 hours later we went to collect our car to be told that we owed 219 pesos as they did not have a parking arrangement with the Fenix! We had no choice but to pay it and then went to the hotel for recompense. At 2.50pm we were told that the manager was at lunch until 4pm and couldn't be disturbed and the receptionist didn't have the authority to make any refund. Eventually they agreed to refund 80 pesos we had originally paid but they couldn't pay the full car parking fee as we had parked in the wrong car park. A relatively minor additional expense was incurred but it was the principal that annoyed us. Also there was no coffee maker or hair dryer in the room which I would have expected in a 4* hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
