$66 Avg/night
Rate and special offer based on Check-in: Aug 1, 2014 Check-out: Aug 3, 2014

Crowne Plaza Hotel Guadalajara

3 stars
AVENIDA LOPEZ MATEOS NO 2500, PO BOX 31214, Guadalajara, 45050
Hotel Overview
Reviewer score
3.4
out of 5
12 reviews
AWESOME HOTEL!!

VERY NICE PLACE, EXCELLENT LOCATION, VERY CLEAN, VERY COMFORTABLE, REALLY NICE STAFF, WE WILL BE... See full review

  • ljasso
  • May 3, 2013
Courteous Service

Our five-day stay at the Crowne Plaza Hotel Guadalajara was very pleasant. The hotel was clean and... See full review

  • Expect Good Service
  • Nov 17, 2011
Crowne Plaza Guadalajara provides easy access to major corporate and industrial parks and is only 5 minutes from Expo Guadalajara and WTC. We are close to the world's best performances presented at the Auditorio Telmex, VFG Arena, Theatre Diana and Galerias. You can go shopping to the most beautiful malls in Guadalajara, or visit our representative municipalities Tlaquepaque, Tonala and Tequila. Enjoy a great break with our Sleep Advantage program.

Our swimming pool with warm water, surrounded by beautiful gardens, allows you to relax and sunbathe.
With every detail designed for your comfort, our staff is committed to achieving the high level of service that will have you returning to stay with us again.
Our spacious, functional and fully equipped boardroom and meeting rooms will make your event or meeting a success.

Hotel Map

20.6036 -103.4322
Area served
Guadalajara Southwest, Downtown
Nearby airports
GDL Miguel Hidalgo International Airport 12 miles
Area description
Lopez Mateos Sur & Mariano Otero, Guadalajara, 45050, MX

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Crowne Plaza Hotel Guadalajara Rooms

2 Double beds Garden area Smoking
With Crowne Sound CD Player Vanity Mirror Cable TV Iron And Board Alarm clock Hair Dryer Safety Deposit Box Laptop Capacity Work Desk Free Coffeemaker Phone in bathroom 2 Phone Lines Sleep Advantage Amenities Air Conditioning
2 Double Beds Garden area Non Smoking
With Crowne Sound CD Player Vanity Mirror Cable TV Iron And Board Alarm clock Hair Dryer Safety Deposit Box Laptop Capacity Work Desk Free Coffeemaker Phone in bathroom 2 Phone Lines Sleep Advantage Amenities Air Conditioning
Standard Room
Bed type and Smoking Preference cannot be guar as it will be allocated upon arrival based on availability, High Speed Internet
1 King Bed Tower Area Non Smoking
With Crowne Sound CD Player Vanity Mirror Cable TV Iron And Board Alarm clock Hair Dryer Safety Deposit Box Laptop Capacity Work Desk Free Coffeemaker Phone in bathroom 2 Phone Lines Sleep Advantage Amenities Air Conditioning Balcony With Crowne Sound CD Player Vanity Mirror Cable TV Iron And Board Alarm clock Hair Dryer Safety Deposit Box Laptop Capacity Work Desk Free Coffeemaker Phone in bathroom
Deluxe Room
Bed type and Smoking Preference cannot be guar as it will be allocated upon arrival based on availability

Amenities

  • High-speed internet
  • Pool
General
Pet friendly
Activities
Pool
Dining
Restaurant
Room service
Services
Conference facilities
Internet
High-speed internet

Dining

La Fuente
Main Lobby Cuisine: International Hours: 7:00 to 22:00 hrs

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (12)

Ratings and reviews for Crowne Plaza Hotel Guadalajara

Overall score

3.4 / 5
5.01.0
12 out of 12
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.6
Value:
3.8

58% would recommend to a friend.

Sort by:
Review of Crowne Plaza Hotel Guadalajara

Reviewer score

3
5.01.0
Expect Good Service
San Gabriel, CA, USA
Jul 22, 2013

Could have been better

The room was comfortable and clean. The phone service was out our entire three-day stay. The service in the restaurant was very poor - the staff need extensive training.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Review of Crowne Plaza Hotel Guadalajara

Reviewer score

5
5.01.0
ljasso
San Pedro, Ca.
May 3, 2013

AWESOME HOTEL!!

VERY NICE PLACE, EXCELLENT LOCATION, VERY CLEAN, VERY COMFORTABLE, REALLY NICE STAFF, WE WILL BE BACK SOON!! NICE POOL, BIG ROOM, GREAT MATTRESS, GOOD FOOD IN THE RESTAURANT.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza Hotel Guadalajara

Reviewer score

4
5.01.0
Arth
Business
MexicoCity
Feb 19, 2012

Good business hotelS

GOOD VALUE FOR MONEY. BREAKFAST SERVICE EXCELENT FOOD AND SERCVICE

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza Hotel Guadalajara

Reviewer score

5
5.01.0
Expect Good Service
San Gabriel, CA, USA
Nov 17, 2011

Courteous Service

Our five-day stay at the Crowne Plaza Hotel Guadalajara was very pleasant. The hotel was clean and the staff were friendly. The service in the restaurant near the lobby was a little slow, but I believe it was because they were so busy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Crowne Plaza Hotel Guadalajara

Reviewer score

1
5.01.0
man in crowne
new york
Feb 24, 2011

bad stay

personally i had a bad experience that staff was horrible the room was bad and the service worse

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
3
Money-saving tip: Short walk from hotel

alot of cheap places to eat if u dont get ran over crossing the road

Review of Crowne Plaza Hotel Guadalajara

Reviewer score

1
5.01.0
man in crowne
new york
Feb 24, 2011

bad stay

personally i had a bad experience that staff was horrible the room was bad and the service worse

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
3
Money-saving tip: Short walk from hotel

alot of cheap places to eat if u dont get ran over crossing the road

Review of Crowne Plaza Hotel Guadalajara

Reviewer score

4
5.01.0
Anonymous
Bay Area, CA
Jun 21, 2010

Great place in the middle of the city

When we travel to Guadalajara we usually stay with family. We were fortunate to find this hotel very close to our relatives. We were planning on staying only a few days (5), but ended staying 9! We couldn't have picked a more accomodating location. The only thing that was uncomfortable was the room bathroom. We found it a bit small for 2 adults trying to get ready in the morning. The restaurant was very tasty and the staff went out of their way to make sure we had everything we needed. On our last day we had to run some errands before the 1 pm checkout and our car broke down. We called the hotel and explained our situation and they extended our checkout without added charges.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Crowne Plaza Hotel Guadalajara

Reviewer score

4
5.01.0
Anonymous
Bay Area, CA
Jun 21, 2010

Great place in the middle of the city

When we travel to Guadalajara we usually stay with family. We were fortunate to find this hotel very close to our relatives. We were planning on staying only a few days (5), but ended staying 9! We couldn't have picked a more accomodating location. The only thing that was uncomfortable was the room bathroom. We found it a bit small for 2 adults trying to get ready in the morning. The restaurant was very tasty and the staff went out of their way to make sure we had everything we needed. On our last day we had to run some errands before the 1 pm checkout and our car broke down. We called the hotel and explained our situation and they extended our checkout without added charges.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Crowne Plaza Hotel Guadalajara

Reviewer score

2
5.01.0
Anonymous
Shoreline, WA
Jun 1, 2010

Be Careful

Beautiful Hotel. However, upon check-in I was asked for my credit card to pay for my 3 nights. I explained that I had already paid through [...]. They asked for, and I provided, my [...] receipt. They kept the receipt and again asked for a credit card which I assumed was for their protection should I check out leaving items on my account. When I checked out, I was told there were no additional charges which is correct since I used none of the extra amenities. When I checked my bank balance when I returned, I noted an additional $150.00 charged to my credit card. I am in the process of trying to resolve this issue.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
2
Review of Crowne Plaza Hotel Guadalajara

Reviewer score

2
5.01.0
Anonymous
Shoreline, WA
Jun 1, 2010

Be Careful

Beautiful Hotel. However, upon check-in I was asked for my credit card to pay for my 3 nights. I explained that I had already paid through [...]. They asked for, and I provided, my [...] receipt. They kept the receipt and again asked for a credit card which I assumed was for their protection should I check out leaving items on my account. When I checked out, I was told there were no additional charges which is correct since I used none of the extra amenities. When I checked my bank balance when I returned, I noted an additional $150.00 charged to my credit card. I am in the process of trying to resolve this issue.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
2
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