Park Royal Cozumel - All Inclusive

3 stars
View map of Playa Paraiso KM 3.5, Zona Hotelera Sur, Cozumel, 77600

Hotel Overview

Reviewer score
4.0
out of 5
398 reviews
Great Honeymoon

Went there for my honeymoon and had a great time. Loved the restaurants and the amenities. Staff... See full review

  • John M.
  • Jul 2, 2015
At Home

I have chosen Park Royal 4 years in a row - I feel at home when I visit. The staff is supreme with... See full review

  • Melanie W.
  • Mar 26, 2015
All of the 348 rooms at the Park Royal Cozumel, a landmark waterfront resort, have their own private balcony, many with excellent views of the clear Caribbean hosting incoming and outgoing cruise ships. The all-inclusive package gives guests all meals, including a la carte dinner and snacks and has no limit on beverages – guests choose from three restaurants and five bars. The Kid’s Club provides fun activities for little ones, and up to two kids may stay with their parents for free; ages seven to 12 pay an additional fee.
Dining
Meals are served a la carte in two restaurants, which serve Mexican or Italian food in their respective elegant settings (a dress code applies). More casual, buffet-style dining takes place on the veranda near the pool. Five bars are peppered around the Park Royal Cozumel hotel, providing poolside snacks and refreshments.
Rooms
Glossy marble floors, pale blonde wood furniture and a cloud-colored bed echo the tone set by the white sandy beach outside. All of the 348 rooms at the Park Royal Cozumel hotel have their own private balcony; an ocean view adds an aqua focal point to the room’s already beach-y interior. All rooms have a full bathroom with hair dryer and vanity mirror, a 27-inch flat-screen TV with cable, individual climate control and a telephone.
Highlights
  • Close to the world’s second-largest coral reef; dive shop in-house
  • Excellent view of cruise ships
  • Three restaurants and five bars on site
  • Three swimming pools and open-air theater
  • Kids up to six stay free (limit two); ages seven to 12 pay a fee
Nearby attractions
  • Lummus Park (5 mi/8km)
Business
  • Wi-Fi throughout hotel
  • Three flexible meeting rooms accommodate up to 300 people
  • Business center with PC workstations
  • Professional audio/visual equipment company in-house; conference manager to run events
Transportation
  • Cozumel International Airport (5 mi/8km)
  • Cancun International Airport (30 mi/48km)
Recreation
Snorkeling and diving expeditions allows gorgeous exploration of the second-largest coral reef in the world. An underground walkway takes guests of the Park Royal Cozumel hotel safely across the street to the beachfront area. An open-air theater has nightly shows. Three swimming pools may be used for languid laps -- but one is designated for kids.
Policies
Children up to age six are free of charge (limit two per room). Children ages seven to 12 may share a room with their parents for a fee.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Park Royal Cozumel - All Inclusive Rooms

Deluxe Room with Private Balcony
Deluxe Room with 2 double beds. Oversized room, elegantly decorated with nice furniture. All rooms have one full bathroom equipped with special lighting system, hair dryer and vanity mirror, 27" flat TV screen with cable, individual air conditioning, telephone, electronic key, private balcony and marble floors.
Deluxe Ocean View with Private Balcony, 330 Sq.Ft
Deluxe Ocean View room with 2 double beds. Oversized room, elegantly decorated with nice furniture. All rooms have one full bathroom equipped with special lighting system, hair dryer and vanity mirror, 27" flat TV screen with cable, individual air conditioning, telephone, electronic key, private balcony and marble floors.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Services
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Hotel Map

20.4808 -86.9715
Area served
Cozumel, Quintana Roo
Nearby airports
Cozumel International Airport, Cancun International Airport.
Area description
Nearby Airports * Cozumel International - 5 miles * Cancun International - 30 miles

Meeting facilities

Meeting Info
Meeting space up to 400 people. The Spectacular Park Royal Cozumel now has the most modern and comfortable facilities for all kinds of meetings and events for up to 300 people. The resort has three meeting rooms; "Chichen Itza" divisible by 2 with 3,206 square feet, Coba -with 1,442 square feet- and Tulum with 1,442 square feet. We offer a business center with high speed wireless internet, professional audiovisual equipment company in house and conference manager, to make sure your event is a complete success.

Dining

El Mexicano Restaurant
El Mexicano offers haute-cuisine mexican specialties. A-la-carte service, open for dinner only. Dress code: Long pants, sleeved shirts, closed-toe shoes for men and no shorts or beach sandals for women. Reservations required.
La Veranda Restaurant
Offers a tasty selection of international & regional cuisine, buffet style. The Restaurant is open for breakfast, lunch and dinner.
El Italiano Restaurant
El Italiano presents italian delicacies. A-la-carte service, open for dinner only, service exclusive for guests above 12 years old. Dress code: Long pants, sleeved shirts, closed-toe shoes for men and no shorts or beach sandals for women. Reservations required.
Marlin Azul Snack Bar
Snacks
Bikini Snack Bar
Snacks.

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (398)

Ratings and reviews for Park Royal Cozumel - All Inclusive

Overall score

4 / 5
5.01.0
398 out of 398
Amenities:
4
Cleanliness:
4.6
Hotel staff:
4.4
Comfort:
4
Location:
4.2
Value:
4.3

85% would recommend to a friend.

Sort by:
Review of Park Royal Cozumel - All Inclusive

Reviewer score

5
5.01.0
Mindy
Business
N/A
Mar 16, 2015

Fantastic getaway

Super clean resort. Awesome breakfasts! Very friendly staff. Fun nightly shows. Wonderful snorkeling. Very relaxing!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Park Royal Cozumel - All Inclusive

Reviewer score

3
5.01.0
Phoenix
Business
N/A
Mar 15, 2015

family trip

The hotel is very clean, staff members are very pleasant and take pride in their work. The beds are very hard along with pillows. Time share people are exhausting. My husband and I was had stomach issues the last three days we were there, and the more we spoke with people the more we realized there were many people not feeling well during their vacation. We reported it and they said they had other reports and were looking in to it. I have been back home for a day and we are still not feeling well.. Not a very pleasant vacation when you are sick half the stay, and all they could say is sorry we are looking into it??? This has been the worst vacation for us so far and will not return to this resort. :( If we had not been sick and noticed many other people were sick I would have probably vacationed here again.. The island is beautiful. make sure you rent a car on line before you arrive it is cheaper.Be sure and drive all around the island and stop at the little bar and grills the one by the light house has amazing views...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of Park Royal Cozumel - All Inclusive

Reviewer score

4
5.01.0
Good Times 987
Business
Oak Lawn
Mar 14, 2015

Couples Trip

Hotel was very nice, especially the beach area. It was difficult to make reservations at the ala cart restaurants. We never made it because staff said they were full. Also, hotel not very close to main center were all the bars/restaurants are at. We had to eat at buffet every night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Review of Park Royal Cozumel - All Inclusive

Reviewer score

4
5.01.0
Ed Luke
Business
Joelton
Mar 10, 2015

Annual trip

We always enjoy this hotel. The sales people never bothered us at all. Food is reasonable, nothing great. Always clean and good service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Park Royal Cozumel - All Inclusive

Reviewer score

4
5.01.0
Aileen T.
Business
Wayne
Mar 4, 2015

good value

I did not expect much with this all inclusive but I was pleasantly surprised. This is a great option for scuba divers traveling with non diving family and friends. The pools are very nice. The cafeteria buffet restaurant was consistently decent to good and the in house fancier restaurants were nice for all inclusive. The staff tried hard. The room was clean as was the entire resort. The beds were hard and not comfortable but the two shower in the bathroom made up for it. Good location and close to the town without being in the cruise ship terminal. Not a lot of choice on cozumel honestly and this is a great choice over all.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Park Royal Cozumel - All Inclusive

Reviewer score

5
5.01.0
Deb W.
Business
N/A
Mar 4, 2015

great place for the value.

The staff are very friendly, they keep you happy, also keep the place very very clean. We stayed last year and again this year an will go back again. the beds are not the best but we get some sleep anyway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Park Royal Cozumel - All Inclusive

Reviewer score

3
5.01.0
Loren D.
Business
N/A
Mar 4, 2015

It was a nice warm weather get away.

The hotel and the grounds were very nice and very clean. My only complaints about the stay are: the paths throughout the grounds are very uneven and a bit of a chore to walk on casually. Good luck if you wear heels. Also there are two bars open at night. One has a very limited selection, the other has a great selection both were staffed with only one bartender and no wait staff. The wait for service was quite long.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Park Royal Cozumel - All Inclusive

Reviewer score

4
5.01.0
Friends
Business
N/A
Mar 2, 2015

Better than okay stay

The staff were amazing. They tried hard to meet our needs. Since this was an all inclusive thought it was different to have bars open at 11 and then tell you a couple hours later they are out of what you asked for. Example 24 hours ago asked for a Baileys. Was given one glass and bottle empty. There was no more. Had a similar experience with Jack Daniels and white wine. The buffett was okay no problem we went outside the hotel to eat. Could not get into the ala cart restaurants. At night we like to play cards. Hard to find tables to play with others, but when we did we were asked to leave so they could clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Park Royal Cozumel - All Inclusive

Reviewer score

5
5.01.0
Master Sergeant
Business
Glencoe
Feb 25, 2015

Great time

I like the clean rooms. The pools are great and the food exceptional.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Park Royal Cozumel - All Inclusive

Reviewer score

4
5.01.0
tonyims
Business
ELMHURST
Feb 21, 2015

fantastic

the beach is si private and safe and perfect for light snorkelling. the view changes with each arriving mega ship. the buffet is average but good enough.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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