$199 Avg/night
Rate and special offer based on Check-in: May 28, 2013 Check-out: May 31, 2013

Occidental Grand Cozumel - All Inclusive

4 stars
KM 17.5, Carretera Sur, San Francisco, Palancar, Cozumel, Cozumel, 77600
Hotel Overview
Reviewer score
3.8
out of 5
200 reviews
excellant for family and dive location

the people and all the staff at this hotel went above and beyond to help its guest.. my daughter... See full review

  • g. reid
  • Nov 29, 2012
Getting back to being the best

The hurricane took all of Cozumel down a notch, but the Occidental Grand has rebuilt consistently... See full review

  • jjjrs5
  • Jul 23, 2012
Marble-tiled elegance on Cozumel near Palancar Reef
Check in to the Occidental Grand Cozumel - All Inclusive hotel on San Francisco Beach, just minutes from Palancar Reef, for the feeling of being on a private resort. The tiled courtyard serves as the heart of this hotel and allows garden lounging with friendly lizards or serves as an avenue to the stone-walled lobby bar. The all-inclusive option grants access to the six restaurants, three bars and disco on site, plus daily activities and a Kid’s Club for ages four to 12.
Highlights
  • Private access to San Francisco Beach, minutes from Palancar Reef
  • Six restaurants, three bars and a disco on site
  • Daily activities and nightly entertainment, plus a Kid’s Club
  • Three swimming pools
  • Spa and fitness center
Rooms
Spanish colonial charm provides elegance to the Occidental Grand Cozumel - All Inclusive rooms, from the dark wood furniture to the wrought-iron railings on the terraces. Sunny-yellow walls and printed bed spreads allow green and blue hues to come from the garden or pool views. Upgrading to a Royal Club suite provides access to a private pool, and rooms include hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes.
Dining
The six on-site restaurants offer a range of options from grand buffet-style dining to romantic a la carte meals. There are three bars for easy libation access throughout the Occidental Grand Cozumel - All Inclusive hotel. Major steaks are on the menu at Sonora Grill. A Mediterranean menu is served at Los Olivos. For a hearty breakfast or dinner with lots of choices, graze the buffet at La Posada. Serious adult-only dancing and drinks are enjoyed at La Misión Bar & Disco.
Recreation
The three pools at the Occidental Grand Cozumel - All Inclusive hotel have different functions; one serves the Kid’s Club (ages four to 12), another activities and scuba classes, and the third is designated for relaxation only. A spa and fitness center serve to massage or firm up muscles. The two lighted tennis courts are available for play. Diving or snorkeling excursions to close-by Palancar Reef mean more time will be spent under water, not getting there.
Transportation
  • Cozumel International Airport (8.6 mi/13.8 km)
Attractions
  • Mr. Sancho's (8.4 mi/13.5 km)
  • Cozumel Water Sports (8.6 mi/13.8 km)
  • Spa del Sol (8.6 mi/13.8 km)
Business
  • Multifunction conference room serves 30 to 150 people
  • Audio/visual equipment
  • High-speed Internet access
Policies and fees
Guests must be 25 to check in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Occidental Grand Cozumel - All Inclusive Rooms

Royal Club Luxury Garden View with Private Balcony
The Royal Club guests will enjoy private reception and check-in, concierge services, turn down service, pillow menu, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. These elegantly appointed room category includes the all-inclusive features of the resort, as well as concierge service, room service, hydro-massage styled bath, DVD player, coffee maker, and other exclusive amenities.
Grand Romance Deluxe Garden View with Private Balcony
This room category features the Deluxe room with a Bottle of Sparkling Wine, strawberries covered with chocolate, one hour massage per couple (30 min per person), breakfast in bed once during stay, romantic dinner, turn down service, 10% discount spa services and a surprise gift and special amenities for romantic occasion
Deluxe Room - Garden View with Private Balcony
This room includes one king or two double beds with a garden or pool view. Amenities include air conditioning, ceiling fan, satellite TV, private bathroom with tub, hairdryer, safety deposit box, fridge and balcony. Turn down service. Cribs are available upon request.
Grand Concierge Deluxe Garden View with Private Balcony
This room category features a Deluxe Room with Concierge service, Fruit basket, bottle of wine, turn down service, 10% discount spa services, superior amenities in room including a bath robe.
Royal Club
Finally a chance to upgrade to royalty! Enjoy a 5-Star boutique hotel within each Occidental Grand resort. The exclusive club-like atmosphere of the Royal Club offers concierge level service within the Occidental Grand Cozumel resort experience. Discerning guests seeking highly personalized attention within the privacy of the resort can enhance their vacation experience with plush accommodations, elegant facilities and added amenities. Guests of the Royal Club will enjoy spacious rooms and suites with luxury accommodations including hydro-massage bathtubs, luxurious linens with a pillow menu, Etro toiletries, nightly turndown service, fruit basket and plush bath robes. From private check-in and check-out receptions to special access to the Royal Club restaurant exclusive to members, guests are sure to have a uniquely royal experience

Amenities

  • Wireless internet
  • FREE parking
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed Occidental Grand Cozumel - All Inclusive also booked these hotels.

Reviewer score 4.5 out of 5

Hotel Map

20.3764 -87.0209
Area served
Cozumel, Quintana Roo; Mexico
Nearby airports
Cozumel Airport
Area description
Cozumel features excellent diving and water sports, nightlife and restaurants, shopping, and golf nearby (20-30 minutes). The resort is perfectly located on San Francisco Beach, five minutes from Palancar Reef and other attractions.

Meeting facilities

Meeting Info
- Meeting rooms and banquet facilities - Wedding and event planner on-site

Dining

La Piazza
Featuring a variety of pizzas, in a beautiful veranda overlooking the resort. Open from 6:00 PM to 1:30 AM.
Relax Bar
Night club. The Relax Bar offers a cool refreshment in the heat of the afternoon
La Mision
Bar and night club. La Mision is both a bar and nightclub with dancing and entertainment every night.
La Posada
Featuring international fare, serving breakfast 7:00 AM to 10:30 AM, lunch 12:30 PM to 2:30 PM and dinner 6:30 PM to 9:30 PM.
Lobby Bar
Casual meeting place. The Lobby Bar adds to the welcoming atmosphere guests feel the moment they set foot into the reception area and features traditional Mexican decor.
Los Olivos
Menu style Mediterranean cuisine, reservations and dress code required. Open from 6:00 PM to 10:30 PM. * Please note: long pants for gentlemen are required for all restaurants.
La Hacienda
Menu style Mexican cuisine, reservations and dress code required. Open from 6:00 PM to 10:30 PM. * Please note: long pants for gentlemen are required for all restaurants.
Sonora Grill
Menu style steakhouse, reservations and dress code required. Open from 6:00 PM to 10:30 PM. * Please note: long pants for gentlemen are required for all restaurants.
Beach Club
Open for lunch and snacks

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (200)

Ratings and reviews for Occidental Grand Cozumel - All Inclusive

Overall score

3.8 / 5
200 out of 200
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
3.8
Location:
4.3
Value:
3.9

79% would recommend to a friend.

Sort by:
Review this hotel
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
Anonymous
Forest Hills
Dec 28, 2008

Luxury for less

The Occidental Grand is a very quiet resort with lots of amenities. the spa and fitness center are great for a resort. I think that the staff were pretty friendly. They had great fish at all restaurants (wasnt crazy about the beef). I think that overrall, its a great small luxury resort that will take you away from all the noise and hasstle of a busy life!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
Anonymous
Harrison Township, MI
Mar 7, 2009

Terrific Time!

This was the perfect place for sunbathing, enjoying the great weather and scuba diving. The hotel staff were professional and really tried to make our stay enjoyable. The activities were a nice addition, and the food was good. Thank You!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
Anonymous
chicago
Apr 22, 2009

definately relaxing

First trip to Cozumel. The resorts and beaches are smaller than we are used to (mainland Mayan Riviera)Not quite as much to do, but very relaxing. We took our 17 year old son - who had the time of his life (he is very outgoing). This seemed to be the best resort there. Jeep trip to "the other side" was great. It was a great vacation and the resort was fine. Really nothing to complain about!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Not Applicable

Rent a jeep to go around the island for the day. Skip the Tequila tour and go to the ruins by yourself.

Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
Anonymous
Chicago, IL
Apr 22, 2009

Beautiful, very friendly staff

This is our first time at an all-inclusive and overall we were very pleased with the accomodations. The staff was excellent and friendly. The hotel grounds were clean, well kept, colorful, awesome. The restaurants were fair to good. Breakfast was very nicely done at their main restaurant. Lunch was not as good; however our two teen daughters thought is was fine. Be careful to book dinner reservations as you check in because they will not accomodate without them even though there is plentiful seating. La Piazza is not where you want to have dinner. The rest of the restaurants were fine.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
Anonymous
Los Angeles, CA
Apr 22, 2009

Family Vacation

Great friendly staff. Kids club for my 6.5 year old and other entertainment well run, but I wouldn't feel comfortable leaving the hotel grounds (my child might have gotten lost). Winds blowing from the South in mid April kicked up sand in the water so we missed the crystal clear carribean water - big disappointment - but we were told it was unusual. Hotels on the north side of town were not affected by this.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Sightseeing tip: In Hotel

Bring your own snorkel gear, even though its all inclusive the dive shop was stingy with it and would not allow leaving the hotel with the equipment. ALso worth it to go concierge level or better to get room closer to beach and pools. Front desk staff clueless but royal club concierge great.

Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
Hunters
Hicksville, NY
Apr 23, 2009

Fabulous Getaway Spot

We went down there for a destination wedding. We are so glad that we went because the wedding was beautiful. The nightlife on the resort was alot of fun. Great DJ! The food was also great! Love the guacamole...I ate it with everything. The room was very comfortable and clean. The shower was amazing!!! Would recommend this resort to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
Nev's Mom
Boise ID
Jun 21, 2009

What a deal!

The resort compound is absolutely beautiful, with a location that can't be beat. The staff are friendly and attentive. The beach is manicured and pristine. Never did we feel that we were being pressured for tips or expected to pay beyond our booking price (although the staff were so quick and helpful that we did tip once in a while). I can't wait to go back! The only negative point I think all the guests agree on is that the food could be better. The variety and quality of ingredients were good, but they need a few better chefs!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Take the sunset snorkel catamaran trip. Incredible!

Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
Anonymous
San Antonio, Texas
Jun 23, 2009

Relaxing Vacation

My teenage daughter and I enjoyed our 4 night stay at the Occidental Grand during the month of June. I have the following comments: -the beach is fantastic (the sand is clean, white and soft; there are no unpleasant rocks unlike the the hotel to the south) -from the beach you can arrange snorkeling and dive tours, wave runner rental, and parasailing among other activities -the snorkeling tour was reasonable at about $30 a person and we enjoyed it so much we went a second time -the garden and landscaping is impressive; it feels like a tropical paradise; there are a number of iguanas and birds on the property -the food is average; we enjoyed the breakfast buffet the most (good selection of fruit and great scrambled eggs), followed by the dinner buffet and lastly the lunch buffet -the staff is friendly and welcoming -the rooms are clean and spacious -the bartenders are excellent and fast -the pool volleyball organized by the staff is fun I don't have any negative comments about our stay with one exception. The day we arrived, we were offered an opportunity to have breakfast with a sales person to receive "information" in exchange for a discount on a snorkeling tour or something or the other. I didn't want to waiste my time listening to a timeshare pitch. I thought the representative was a little pushy and sensed a change in his friendly demeanor after I turned down his invitation. He conclued by saying that my wife really needed to be there to make the decision. That was irritating but humorous at the same time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Rent a vehicle for a day and tour the east side of the island. Visit Cocunuts restaurant and the Playa Bonita beach.

Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
Anonymous
Baytown, TX
Jun 22, 2009

Enjoyable visit

We had a great time relaxing, snorkeling, jet skiing, parasailing, scuba diving, ATXing, relaxing, relaxing, relaxing! We've stayed at their other hotel, the Allegro, and like them both. The rooms are well kept and the hotel's decor is nice. The location is out of the town and that is what we wanted. The only thing we disliked about the hotel is the same thing we always find in Mexico resorts, hard beds! It's like sleeping on concrete everywhere we go.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Be sure to have dinner one night in town at Winston's. It's American owned, the food is excellent and the new location (formally Pasta Prima) is fantastic on the water with beautiful sunsets at the top of the building.

Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
CooliJuli
Centennial, CO
Jun 2, 2009

Beautiful grounds, great staff

We booked this trip as our 10th anniversary present and were very excited to chill on the beach and do NOTHING for a whole week! And that's exactly what we did. While there are plenty of opportunities for many, many excursions we just enjoyed the beautiful beach and crystal clear Carribbean Sea. The wait staff, bartenders and housekeeping were extrodinary! The grounds are gorgeous, lush and tropical. How fun to have an iguana greet you every day as you walk out the door! The snorkeling right off shore is great but you should go out a bit and see the barracuda and rays. Lots of free activites too, like windsurfing, kayaking, sailing, boogie boards. We were dissapointed we couldn't get a king bed, only 2 doubles but made due. The rooms were very comfortable and spotlessly clean. The beds were very hard but I suppose that's to be expected. The food was fine, not great but certainly not bad. The friendliness of the wait staff and bartenders, again, was superior. DEFINITELY would visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Back to menu Return to top