$322 Avg/night
Rate and special offer based on Check-in: Jan 17, 2015 Check-out: Jan 19, 2015

Occidental Grand Cozumel - All Inclusive

4 stars
KM 17.5, Carretera Sur, San Francisco, Palancar, Cozumel, Cozumel, 77600
Hotel Overview
Reviewer score
3.7
out of 5
235 reviews
Fantastic Getaway for Cousins

My cousins and I truly enjoyed our trip! The location was beautiful. The beach was so wonderful and... See full review

  • Cousins on Vacation
  • May 21, 2014
Relaxing Vacation

I visited this hotel twice over the last 4 years and both times it was a great experience. It is a... See full review

  • JamieOH
  • Dec 19, 2014
Marble-tiled elegance on Cozumel near Palancar Reef
Check in to the Occidental Grand Cozumel - All Inclusive hotel on San Francisco Beach, just minutes from Palancar Reef, for the feeling of being on a private resort. The tiled courtyard serves as the heart of this hotel and allows garden lounging with friendly lizards or serves as an avenue to the stone-walled lobby bar. The all-inclusive option grants access to the six restaurants, three bars and disco on site, plus daily activities and a Kid’s Club for ages four to 12.
Highlights
  • Private access to San Francisco Beach, minutes from Palancar Reef
  • Six restaurants, three bars and a disco on site
  • Daily activities and nightly entertainment, plus a Kid’s Club
  • Three swimming pools
  • Spa and fitness center
Rooms
Spanish colonial charm provides elegance to the Occidental Grand Cozumel - All Inclusive rooms, from the dark wood furniture to the wrought-iron railings on the terraces. Sunny-yellow walls and printed bed spreads allow green and blue hues to come from the garden or pool views. Upgrading to a Royal Club suite provides access to a private pool, and rooms include hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes.
Dining
The six on-site restaurants offer a range of options from grand buffet-style dining to romantic a la carte meals. There are three bars for easy libation access throughout the Occidental Grand Cozumel - All Inclusive hotel. Major steaks are on the menu at Sonora Grill. A Mediterranean menu is served at Los Olivos. For a hearty breakfast or dinner with lots of choices, graze the buffet at La Posada. Serious adult-only dancing and drinks are enjoyed at La Misión Bar & Disco.
Recreation
The three pools at the Occidental Grand Cozumel - All Inclusive hotel have different functions; one serves the Kid’s Club (ages four to 12), another activities and scuba classes, and the third is designated for relaxation only. A spa and fitness center serve to massage or firm up muscles. The two lighted tennis courts are available for play. Diving or snorkeling excursions to close-by Palancar Reef mean more time will be spent under water, not getting there.
Transportation
  • Cozumel International Airport (8.6 mi/13.8 km)
Attractions
  • Mr. Sancho's (8.4 mi/13.5 km)
  • Cozumel Water Sports (8.6 mi/13.8 km)
  • Spa del Sol (8.6 mi/13.8 km)
Business
  • Multifunction conference room serves 30 to 150 people
  • Audio/visual equipment
  • High-speed Internet access
Policies and fees
Guests must be 25 to check in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.4 out of 5

Occidental Grand Cozumel - All Inclusive Rooms

Royal Club
Finally a chance to upgrade to royalty! Enjoy a 5-Star boutique hotel within each Occidental Grand resort. The exclusive club-like atmosphere of the Royal Club offers concierge level service within the Occidental Grand Cozumel resort experience. Discerning guests seeking highly personalized attention within the privacy of the resort can enhance their vacation experience with plush accommodations, elegant facilities and added amenities. Guests of the Royal Club will enjoy spacious rooms and suites with luxury accommodations including hydro-massage bathtubs, luxurious linens with a pillow menu, Etro toiletries, nightly turndown service, fruit basket and plush bath robes. From private check-in and check-out receptions to special access to the Royal Club restaurant exclusive to members, guests are sure to have a uniquely royal experience
Royal Club Luxury Garden View with Private Balcony
The Royal Club guests will enjoy private reception and check-in, concierge services, turn down service, pillow menu, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. These elegantly appointed room category includes the all-inclusive features of the resort, as well as concierge service, room service, hydro-massage styled bath, DVD player, coffee maker, and other exclusive amenities.
Grand Romance Deluxe Garden View with Private Balcony
This room category features the Deluxe room with a Bottle of Sparkling Wine, strawberries covered with chocolate, one hour massage per couple (30 min per person), breakfast in bed once during stay, romantic dinner, turn down service, 10% discount spa services and a surprise gift and special amenities for romantic occasion
Deluxe Room - Garden View with Private Balcony
This room includes one king or two double beds with a garden or pool view. Amenities include air conditioning, ceiling fan, satellite TV, private bathroom with tub, hairdryer, safety deposit box, fridge and balcony. Turn down service. Cribs are available upon request.
Grand Concierge Deluxe Garden View with Private Balcony
This room category features a Deluxe Room with Concierge service, Fruit basket, bottle of wine, turn down service, 10% discount spa services, superior amenities in room including a bath robe.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Beach Club
Offers international thematic buffet lunch, with a spectacular ocean view. From 12 pm - 4.30 pm
La Piazza
Featuring a variety of pizzas, in a beautiful veranda overlooking the resort. Open from 6:00 PM to 1:30 AM.
Relax Bar
Night club. The Relax Bar offers a cool refreshment in the heat of the afternoon
La Mision
Bar and night club. La Mision is both a bar and nightclub with dancing and entertainment every night.
La Posada
Offer international thematic buffet for breakfast and dinner. Continental breakfast 6 am -7 am. Breakfast 7 am - 10.30 am. Dinner 6 pm - 9.30 pm
Lobby Bar
Casual meeting place. The Lobby Bar adds to the welcoming atmosphere guests feel the moment they set foot into the reception area and features traditional Mexican decor.
Los Olivos
Menu style Mediterranean cuisine, reservations and dress code required. Open from 6:00 PM to 10:30 PM. * Please note: long pants for gentlemen are required for all restaurants.
Sonora Grill
Menu style steakhouse, reservations and dress code required. Open from 6:00 PM to 10:30 PM. * Please note: long pants for gentlemen are required for all restaurants.

Meeting facilities

Meeting Info
- Meeting rooms and banquet facilities - Wedding and event planner on-site

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (235)

Ratings and reviews for Occidental Grand Cozumel - All Inclusive

Overall score

3.7 / 5
5.01.0
235 out of 235
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
3.7
Location:
4.2
Value:
3.8

74% would recommend to a friend.

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

3
5.01.0
Jason K.
Business
New York
May 20, 2012

Nice and clean, bad food

Hotel was nice and clean, staff helpful and friendly. Food was not good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

5
5.01.0
sacr
Business
Dallas,TX area
Apr 30, 2012

Beautiful!!!

Hotel was great, grounds beautiful, staff friendly and extremely helpful. I will definitely recommend and plan to go to Cozumel and stay at the Occidental Grand again very soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

3
5.01.0
SLT2
Business
Spring, TX, USA
Apr 16, 2012

Occidental Grand Cozumel

Had a good time at this resort. It is located in a jungle area, so the rooms are a good ways from the ocean. We had upgraded to the Royal Beach Club room, for more amenities, but upon arrival, they had no more of those rooms available, even we had booked a couple of months in advance. We were given a regular room, and did get to participate in the extra amenities. It was a pleasant visit.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

2
5.01.0
bpositve2day
Business
Toledo, Ohio
Apr 3, 2012

On Vacation-you don't like to complain

If comparing to other all inclusives that I have stayed at this has no comparison. We had a total group of 12, and with them knowing this you would think they would be a little accomodating but no luck, so we split our group in half, but even with 6 it did not matter. The staff did not go out of there way and seemed as if they were short staffed. They have the buffett that is opened to everyone. Lunch at the beach opened at noon and everyone got into line, no food was allowed out or could be eaten at the beach, and coverups and sandals were required, Dinner you had the choice of buffet and 3 resturants that you had to make reservationos prior to the night in which everyone you talked to the only times they had avaliable were 830 - 9pm, kinda late for me after spending the day snokeling and being at the beach. after complaining, they did give a time slot of dinner at 6pm, which was a lovely dinner of 3 hours long. as for activities or events it was nothing spectacular. We did take a jeep tour which was fun exciting and very accomodating, seeing the myan ruins, lighthouse, crocodiles, snorkeling, tequila factory, and lunch, left at 9am and returned at 530, well worth it!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: In Hotel

No snacks available. And they need to reevaluate there dining specialty resturants, your will see many complaints, and it is what it is!!

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
5.01.0
Motoman
Business
Wichita, KS, USA
Apr 1, 2012

Diving & Relaxation Vacation

This was our 4th trip to the Occidental Grand. Once again the O G did not disappoint. The service was friendly and helpful. Food was good and plentiful. Room was cleaned every day and very comfortable. The beautiful beach and pool area will keep us coming back to the Occidental Grand for years to come!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Specialty Restaurants not very special.

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
5.01.0
Mexicomama
Business
League City, TX, USA
Mar 25, 2012

Nice beach and great place to stay for divers

Great beach. Best dive shop and quick and easy to get to reefs for diving Probably best beach on the island and this is what matters most to us.Pool was nothing spectacular. The buffet was not so great compared to many other all inclusives we have been to. Not best resort for kids here as not a lot of food variety/kid friendly food choices as other resorts.No water park etc. for kids. Mediterranean restraunt. had best steak ever had at a resort like this. Great dinner at royal club. Pizza really good at pizza restraunt. Drinks pretty good, not too watered down and lots premium brands. Nice that had servers to bring drinks to beach. Hard to get beach chair as All reserved by8:00am. Shows were pretty good but also difficult to get a seat unless sat down early. Far from town if that matters to you. Shops in town cater to cruise ships and close down when the ships leave. No desire to go shopping ect with all the cruisers in town.The biggest complaint I had was that checking in took forever. They kept telling us "5 more minutes" . Our room was not ready until 4:30. We later learned that the hotel was overbooked and they were sending some guests to the iberostar next door as they tried to do this to some in our group. Overall however this resort was ok. Definitely not the best AI I've been to but if the beach and dive shop/proximity to dive reefs matters most this is the best place in Cozumel to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
5.01.0
Snorkler
Business
St Paul, MN, USA
Mar 18, 2012

Wonderful Place

We love the hotel and staff, a great place to spend a week! This is our second time at Occidental, however this time there was a large group of high school seniors from Austin, Texas behaving very badly. Why they would come to a classy place like this and behave like they did - they belonged in Cancun's raunchier hotels...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

3
5.01.0
brewcrewgirl
Business
Milwaukee, Wisconsin
Feb 29, 2012

3.5 not 5

I was expecting 4-5 stars, but we were pretty disappointed. There is a nice white sandy beach with usually calm water that is perfect for relaxing and watching sunsets, but don't expect to have a cocktail brought to you as servers do not visit very often. After the sunset, the lobby bar is pretty much the only other place for a pre and post dinner drink until the disco opens after 10. After waiting much later than our check-in time for our room to be ready, we were giving two very hard full beds instead of a king. All of our restaurant reservations were for 9pm or later, so we skipped a couple to eat elsewhere as the buffet was so-so and the only thing available for breakfast and lunch. Most of the staff are very friendly and welcoming, and they make pretty decent cocktails including many common call liquors. Draft Corona is basically the only beer though. All in all a good experience, but I am not sure that I would return to this resort as I prefer a more lively place. Also, be prepared to waste a good 2 hours if you decide to sit through their "vacation package" presentation. **DO rent a Jeep and visit the other side of the island and stop at Coconuts and Marleys***

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Alberto's is a 5 min walk south on the beach The Mayan shrimp is amazing, and they have live music some nights which was amusing. However, be prepared to spend tourist prices

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
5.01.0
MrGil
Business
Rome, NY, USA
Feb 23, 2012

Nice small resort but requires lots of walking

Can't say enough about the staff of this resort. Received special arrangements to accommodate my wife's mobility problem. All staff members greeted with a smile and cheery Hola! Nice sand beach and two pools (Activity and Relaxation). Breakfast and dinner is served up near the lobby and lunch is only served at the beach. The rooms are contained in a number of buildings containing three floors with eight rooms each. It is approximately a three minute paved path jungle setting walk between the lobby and last building with the relaxation pool just past them. It is another two minute walk from there across the mangrove lagoon bridge to the beach and lunch restaurant. The only disadvantage to this resort is that it is located far south of town so a taxi ride for up to two people is $16.00 each way.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

3
5.01.0
Seeing the World
Business
Philadelphia, PA, USA
Feb 21, 2012

Nice but....

The resort is small but lovely, staff are friendly and helpful, and rooms are clean and well maintained. However, we were very disappointed in the food...mediocre at best. This could be expected at the buffet restaurant but one would expect the specialty restaurants to have good food....this was not the case...very disappointing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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