$256 Avg/night
Rate and special offer based on Check-in: Dec 22, 2014 Check-out: Dec 23, 2014

Occidental Grand Cozumel - All Inclusive

4 stars
KM 17.5, Carretera Sur, San Francisco, Palancar, Cozumel, Cozumel, 77600
Hotel Overview
Reviewer score
3.7
out of 5
234 reviews
Fantastic Getaway for Cousins

My cousins and I truly enjoyed our trip! The location was beautiful. The beach was so wonderful and... See full review

  • Cousins on Vacation
  • May 21, 2014
vacation

This was our second time to stay at Occidental Grand and we chose it because of their beautiful... See full review

  • Okie Country girl
  • Nov 24, 2014
Marble-tiled elegance on Cozumel near Palancar Reef
Check in to the Occidental Grand Cozumel - All Inclusive hotel on San Francisco Beach, just minutes from Palancar Reef, for the feeling of being on a private resort. The tiled courtyard serves as the heart of this hotel and allows garden lounging with friendly lizards or serves as an avenue to the stone-walled lobby bar. The all-inclusive option grants access to the six restaurants, three bars and disco on site, plus daily activities and a Kid’s Club for ages four to 12.
Highlights
  • Private access to San Francisco Beach, minutes from Palancar Reef
  • Six restaurants, three bars and a disco on site
  • Daily activities and nightly entertainment, plus a Kid’s Club
  • Three swimming pools
  • Spa and fitness center
Rooms
Spanish colonial charm provides elegance to the Occidental Grand Cozumel - All Inclusive rooms, from the dark wood furniture to the wrought-iron railings on the terraces. Sunny-yellow walls and printed bed spreads allow green and blue hues to come from the garden or pool views. Upgrading to a Royal Club suite provides access to a private pool, and rooms include hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes.
Dining
The six on-site restaurants offer a range of options from grand buffet-style dining to romantic a la carte meals. There are three bars for easy libation access throughout the Occidental Grand Cozumel - All Inclusive hotel. Major steaks are on the menu at Sonora Grill. A Mediterranean menu is served at Los Olivos. For a hearty breakfast or dinner with lots of choices, graze the buffet at La Posada. Serious adult-only dancing and drinks are enjoyed at La Misión Bar & Disco.
Recreation
The three pools at the Occidental Grand Cozumel - All Inclusive hotel have different functions; one serves the Kid’s Club (ages four to 12), another activities and scuba classes, and the third is designated for relaxation only. A spa and fitness center serve to massage or firm up muscles. The two lighted tennis courts are available for play. Diving or snorkeling excursions to close-by Palancar Reef mean more time will be spent under water, not getting there.
Transportation
  • Cozumel International Airport (8.6 mi/13.8 km)
Attractions
  • Mr. Sancho's (8.4 mi/13.5 km)
  • Cozumel Water Sports (8.6 mi/13.8 km)
  • Spa del Sol (8.6 mi/13.8 km)
Business
  • Multifunction conference room serves 30 to 150 people
  • Audio/visual equipment
  • High-speed Internet access
Policies and fees
Guests must be 25 to check in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Occidental Grand Cozumel - All Inclusive also booked these hotels.

Reviewer score 4.4 out of 5

Occidental Grand Cozumel - All Inclusive Rooms

Royal Club
Finally a chance to upgrade to royalty! Enjoy a 5-Star boutique hotel within each Occidental Grand resort. The exclusive club-like atmosphere of the Royal Club offers concierge level service within the Occidental Grand Cozumel resort experience. Discerning guests seeking highly personalized attention within the privacy of the resort can enhance their vacation experience with plush accommodations, elegant facilities and added amenities. Guests of the Royal Club will enjoy spacious rooms and suites with luxury accommodations including hydro-massage bathtubs, luxurious linens with a pillow menu, Etro toiletries, nightly turndown service, fruit basket and plush bath robes. From private check-in and check-out receptions to special access to the Royal Club restaurant exclusive to members, guests are sure to have a uniquely royal experience
Royal Club Luxury Garden View with Private Balcony
The Royal Club guests will enjoy private reception and check-in, concierge services, turn down service, pillow menu, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. These elegantly appointed room category includes the all-inclusive features of the resort, as well as concierge service, room service, hydro-massage styled bath, DVD player, coffee maker, and other exclusive amenities.
Grand Romance Deluxe Garden View with Private Balcony
This room category features the Deluxe room with a Bottle of Sparkling Wine, strawberries covered with chocolate, one hour massage per couple (30 min per person), breakfast in bed once during stay, romantic dinner, turn down service, 10% discount spa services and a surprise gift and special amenities for romantic occasion
Deluxe Room - Garden View with Private Balcony
This room includes one king or two double beds with a garden or pool view. Amenities include air conditioning, ceiling fan, satellite TV, private bathroom with tub, hairdryer, safety deposit box, fridge and balcony. Turn down service. Cribs are available upon request.
Grand Concierge Deluxe Garden View with Private Balcony
This room category features a Deluxe Room with Concierge service, Fruit basket, bottle of wine, turn down service, 10% discount spa services, superior amenities in room including a bath robe.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Beach Club
Offers international thematic buffet lunch, with a spectacular ocean view. From 12 pm - 4.30 pm
La Piazza
Featuring a variety of pizzas, in a beautiful veranda overlooking the resort. Open from 6:00 PM to 1:30 AM.
Relax Bar
Night club. The Relax Bar offers a cool refreshment in the heat of the afternoon
La Mision
Bar and night club. La Mision is both a bar and nightclub with dancing and entertainment every night.
La Posada
Offer international thematic buffet for breakfast and dinner. Continental breakfast 6 am -7 am. Breakfast 7 am - 10.30 am. Dinner 6 pm - 9.30 pm
Lobby Bar
Casual meeting place. The Lobby Bar adds to the welcoming atmosphere guests feel the moment they set foot into the reception area and features traditional Mexican decor.
Los Olivos
Menu style Mediterranean cuisine, reservations and dress code required. Open from 6:00 PM to 10:30 PM. * Please note: long pants for gentlemen are required for all restaurants.
Sonora Grill
Menu style steakhouse, reservations and dress code required. Open from 6:00 PM to 10:30 PM. * Please note: long pants for gentlemen are required for all restaurants.

Meeting facilities

Meeting Info
- Meeting rooms and banquet facilities - Wedding and event planner on-site

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (234)

Ratings and reviews for Occidental Grand Cozumel - All Inclusive

Overall score

3.7 / 5
5.01.0
234 out of 234
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
3.7
Location:
4.2
Value:
3.8

74% would recommend to a friend.

Sort by:
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

1
5.01.0
Big Bommers
Business
Texas
Jul 30, 2010

Beautiful Place, [*] Service

The Hotel itself is very beautiful. The service is horrible. Not all the bars are open so you have to walk a distance in order to get a drink if you are on the beach. If you want extra pillows or towels you have to go get them yourself or you'll be waiting forever. No one seems to know what is going on and you can never get a straight answer from the staff. Might be better in the off season!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Long walk from hotel

If you want to eat fresh food, you need to get there right when they start serving.

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
CT
Jul 30, 2010

Great service and lovely setting

Great hotel with superior service. Spotless rooms were well built so you didn't hear any noise. Food was delicious and varied. Lovely beach and amenities. Would go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
5.01.0
I love Cozumel
Business
Texas
Jul 16, 2010

Great Stay!

Great all-inclusive resort. Beachfront was beautiful, food was good, staff was helpful, and rooms were kept clean. Only a few minor complaints: bed cabanas not set up on beach during entire stay, no real ocean-front or even ocean view rooms, mosquitos were bad at night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

3
5.01.0
Boudreaux's Mom
Business
Cedar Park, TX
Jul 14, 2010

So So

The grounds are stunning. Lush, tropical, lots of wildlife. Perfect location for snorkeling and diving since there is an on-site dive shop. The beachside restaurant is closed for breakfast and dinner. The rooms are sparse and the beds are uncomfortable, but the water pressure in the showers is great! There are no rooms on the beach and very few with a view of the ocean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: Not Applicable

Rent a Jeep since it is cheaper than taking a taxi downtown. The cab fare is about $16 each way. We went downtown several times to shop and eat because the food was much better and the shops are 1/2 the price of the same items you can buy at the hotel.

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
San Diego
Jul 6, 2010

would go back for diving

Loved the quiet ambiance and beauty of the resort. Staff was very attentive especially Santiago. Thought they could do better on entertainment at night. Also dinner reservations were a hassle. Dive shop and proximity to reefs were excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Cozzumel
Jun 13, 2010

Awsome Resort

Warm and friendly staff eager to help but not in your way or annoying. Beautiful tropical folage throughout the resort. Rooms are clean and beautifully decorated. Wide range of eating options available from come as you are buffett on the beach to a five star restraunt serving five course meals. Actually found bargins at the gift shop.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Rent a jeep and drive to the eastern side of the island if you enjoy bar hopping in cute open air bars along the beach.

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

5
5.01.0
Cozumel Mexico vacation
Business
McAllen, TX
Jun 13, 2010

Fantastic Vacation Ever!!

The best of the Best Hotel resort Occidental Grand Cozumel!! ***** Give a 5 starr Resort!! The Best!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

2
5.01.0
Anonymous
Business
Edmond, Oklahoma
Jun 7, 2010

No ocean views

Had to leave the hotel snorkel. No swim up bar or service at beach/bar. Had to walk a long way to get a drink, no wait staff available at beach. Beach rocky and water wasn't pretty - very disappointed in that. The last time I was in Cozumel you could snorkel right off the hotel beach and the water was crystal clear and amazing. No beachfront view rooms and a long walk to the beach over a nasty bridge with water that was black like a bayou. Gave me the creeps. Bugs- so many nats they had to close the resturant and bar by the beach. After that they still didn't get any waiters to deliver drinks. If they put as much effort into the pool/beach wait staff as they do the grounds it would be better for the guests. The grounds were beautiful as were the rooms, but I wanted beach atmosphere not tropical jungle. I didn't pick this hotel, we were there for a wedding. I would have nixed it just because the swimming pools were subpar. With all that said we had a great vacation and will return to Cozumel, but stay somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Dallas, Tx
May 24, 2010

Perfect Spot!

Overall the hotel was top notch! Karla, Jimmy, Edwin and the entire staff really made our trip a memorable one!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Dune Buggies

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Cozumel - All Inclusive

Reviewer score

4
5.01.0
Java1500
Business
Houston, TX
May 22, 2010

Nice location & good overall experience

Very enjoyable stay. Rooms were clean and spacious with our mini-bar refilled every day. The majority of the staff was very helpful and kind, but the staff at the lobby could be more friendly. Food was average, and we found the options at the buffet more satisfying than those of the more exclusive "a la carte" restaurants. Night entertainment at hotel was ok, but with not many people around during our visit, we were often bored. The hotels's beach is very nice with great swimming area perfect for snorkeling. Additionally, the site's dive shop was excellent with very reasonable prices. Would stay here again in the future but will probably expand my dining options outside hotel. Additionally, I would recommend renting a car so that you can go explore the island whenever you're bored of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top