InterContinental Presidente Cozumel Resort and Spa

Very quiet and relaxing! If you're looking for a party or a night life, this isn't the place. Staff was super nice and room/property was very clean. (I'm picky when it comes to clean rooms.) This hotel is about a 5 - 10 min drive from downtown so nothing within walking distance - plan on renting a car or taking a lot of taxis. Dinning is limited. You have 3 choices at the hotel and all are expensive - 1. Room service is decent, 2. Beach side restaurant is mediocre 3. Alfredo's is very good (more of a typical restaurant). Snorkeling at the hotel is fantastic! Save your money on snorkeling adventures, just snorkel at the hotel for free. There are two very small gift shops on site - one for actual gifts and another for some of the minimum essentials (for folks who's luggage gets lost by the airline). There is also a dive shop. The gift and dive shops aren't affiliated with the hotel so can't be charged to the room. Overall, we just wanted a relaxed vacation and this was an excellent choice! We'll go back again!

Perfect place for our family's stay for the Cozumel Ironman. Staff incredibly helpful. Beach and pool were perfect.

I had high expectations for my recent trip to el Presidete and they were all exceeded. The beach front room had an amazing ziew of the beach and the ocean. The staff was extremely nice and helpful. I will never stay at another resort in Cozumel. The Presidente was beyond my wildest expectations, it was truely the best vacation I have ever been on.

I stayed at InterContinental Presidente for a week with my family in the last week of May. During the stay, while I enjoyed diving with the onsite dive shop, my family had a relaxed and good time. The hotel provides good beach access for infants, good snorkeling and delicious food. The prices at the restaurant are a bit higher than the average prices in Mexico; but the food is high quality. The hotel also has a daycare service if you need one during your stay. We will very likely choose Presidente again for our next visit to Cozumel.

Beautiful Hotel. (Mexico). Snorkeling and diving on site. Exceptional staff at all levels. Clean. Has a little more work to recover from the hurricane, but you won't notice during your stay.

My wife loves this beach. She snorkels frequently, and she sees barracuda, puffer fish, etc. The staff is wonderful, but they are pushy regarding the time share. I get tired of being harassed about it. We stay at this hotel 3-4 times per year. The breakfast is delicious. The beds are heavenly.

El Presindente is a fine hotel with a welcoming staff and a great location right on the reefs south of San Miguel, Cozumel. I think that the food is somewhat overpriced for the area. Additionally to eat in town you need to take a 90 peso taxi ride both ways. There is little to do after dark and the room TV's only carry a few US stations. They could use a mariachie or jazz band in the Roma restaurant playing after dinner for entertainment.

I used to dive in Cozumel in the 1980's but always opted for cheap dive hotels near town and never stayed at the Presidente. While the Presidente slightly shows its age, it's been renovated nicely over the years and reflects the IHG InterContinental standard of finsh out and service. It is gated and sits far enough away from town to provide a sense of destination. (The President of Mexico was arriving the day we departed, so that gives you a sense for the standard the property has on the island.) It's a 10 minute taxi ride into town; 90 pesos. Beach and water activities: We spent most of our time on the beach but did do a snorkeling trip and beach dives (barracuda, spotted eagle ray, lobster, octopus in less than 30 ft right off shore). Scuba Du is onsite so you can do beach dives or take their boat dives to various locations. They are VERY safety-focused so bring your log book and have some recent dives under your belt. Pay cash for a 10% discount. Great sandy beaches with either shore or stair access, plenty of snorkeling space. Corals aren't great but there are critters, particularly at night. The Scuba Du office in the hotel may or may not be open regardless of posted hours but they have the beachside shop staffed all day. It's a well run operation with comfortable boats and experienced dive masters. Pools are elegant and well stocked with towels and staff to help. The white beaches are well maintained, raked 2-3 times per day. While it was windy at times we never noticed blowing sand. Dining: Service is generally good. All purified water and ice, don't worry about eating and drinking. We found the main restaurant to be a little pricey and thought the italian place was slightly better in quality and value. The italian place also had a wonderful classical guitarist performing. The main restaurant has a great view and very good fare nicely presented. Desserts at the main restaurant are average but the freebie after dinner sweets were awesome. Don't expect an extensive wine list: I asked for something in a red wine and was offered "merlot or cabernet." Slightly disappointing. The beach side grill has very good sandwiches (we went back for the BLTs) and fruit plates. Breakfast was good (omelette station and great fruit selection on the buffet) but expensive. Next time we'll take a taxi into town to the grocery store (lots of Costo brand items) and pick up excellent pastries and fruit for pennies earlier in the trip. In room: Nicely designed, contemporary Mayan, and well appointed. Turndown service with fresh flowers, they mop the floors daily and provide plenty of bottled water. Satellite TV with US programming with French and Spanish channels. I'd recommend a room in the 5000's with a beach view. They provide organic insect repellant but we never felt the need to use it. General: Very helpful staff. There are some sales people from The Club (not IHG people) who try to snag you on arrival to sell a frequent stayer kind of membership. Other than that, you simply ask the concierge or front desk, they are friendly and very helpful. Occupancy was very light during our stay so I don't know what it would be like if they had 200 rooms filled. It is a great place for a beach vacation, suitable for families (tennis, pools, playgrounds, some kids activities) for a quiet getaway. Not a place for spring break tequilla shot parties. The flocks of parrots and millions of fish I saw in the 80's are gone but the Presidente is still a great destination. We found it quiet and beautiful and will definitely return.

We had stayed here before and had high expectations, we were not disappointed. The location is excellent just a short taxi ride from town but enough to make it feel you are not in the cluster of the rest of hotels on main strip. This hotel has its own small enclosed beach never crowded, scuba shop on sight. The service is out of this world, the staff cannot do enough for you and they are genuinely happy to assist. The room was cleaned daily and turned down at night, lots of towels and abundance of toiletries everyday, room service is excellent. The beach, pool and facilities are immaculately kept this is place is hidden gem and feels like paradise (close enough for me). The food is good but not excellent, great presentation and service but very over priced - go to town for value and better selection. Last time we were here was during May a few years back, I expected it to have changed and perhaps be busier but the vibe of the place remains the same - relaxed and friendly and the Hotel was very quite for whatever reason this hotel never overly busy (good for guests). If it's a quiet relaxing beach vacation for couples and families it is perfect, not suited to the younger crowds looking to party late, the bars closed around 11pm no loud music except for on our first night there was a wedding reception. We were lucky to be upgraded from pool view to ocean view they offered this without us asking. This is a perfect place, we look forward to coming back soon. The downside for us was having to leave... their food and drinks are over priced. They are affiliated with some kind of time share so there are "tourist advisors" sales people trolling around offering a free breakfast to listen to their pitch, we did not bother with that and saying no to them gets it done unless you like to be sold a time share for a free breakfast just politely tell them no thanks. Just remembered another cool thing that might seem simple but a lot of hotels get it wrong - beach towels in abundance take as many as you need - no need to sign for them just leave on beach chairs, no regime of lining up signing for them and they never ran out always available, this hotel gets a lot of the obvious simple little things right that a lot of places fail on, the staff will ensure you enjoy your stay.

Great place to unwind, particularly for scuba diving. The staff, food, and rooms were all really great. A little aged, but still a very nice facility. The Scuba Du dive shop on site provided excellent dive masters and equipment. We're going back, hopefully soon.