$162 Avg/night
Rate and special offer based on Check-in: Oct 7, 2014 Check-out: Oct 10, 2014

Iberostar Cozumel All Inclusive

3 stars
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, 77600
Hotel Overview
Reviewer score
3.9
out of 5
169 reviews
Great Vacation

We had our best trip to Cozumel. Iberostar was great. See full review

  • scubanick
  • Jul 22, 2014
Great Family Time

Could not have asked for anything better. great and friendly staff. nice resort. will be coming back See full review

  • andrewarh
  • Jun 15, 2014
All-inclusive family hotel and diver’s paradise on Palancar Reef
Two magnificent coral reefs, Palancar and la Pared de Santa Rosa flank the all-inclusive diver’s paradise, Iberostar Cozumel. This hotel offers an international buffet, grill and snack bar and features three specialty restaurants and five bars. Guests dip in the lake pool with swim-up bar. There is a separate children's pool. Entertainment includes dance lessons, water polo, volleyball, basketball, table tennis and Spanish lessons. Live music and shows are enjoyed every night. A fitness center and tennis courts are on site.
Highlights
  • Dressell Divers International is the PADI-rated hotel dive shop
  • Three specialty restaurants and five bars
  • Dance, aerobic, and Spanish language classes
  • Water sports, snorkeling
  • Lake pool, swim-up hotel bar, and separate children’s pool
Rooms
The Iberostar Cozumel hotel offers 300 standard rooms and six suites, all in bungalow-style two-story buildings surrounded by lush tropical gardens. Each building has either four or eight rooms with garden or pool views. Guests choose between four junior suites or two presidential suites, all with terrace and sea views. Standard rooms offer a king or two double beds with a balcony or terrace. All rooms are climate controlled. Bathroom amenities are provided, as are cable/satellite TV, ceiling fan and hair dryer. Laundry service is available for an extra cost, as is the stocked mini-bar. A safe is in each room, along with a telephone and mini-refrigerator.

Features
The Iberostar Cozumel hotel has its own pier so guests can reserve snorkeling or diving excursions led by the PADI-rated Dressell Divers International. The international buffet, grill and snack bar and features three specialty restaurants and five bars. Guests swim in the lake pool and drink at the swim-up bar. There also is a separate children's pool. Daily entertainment includes aerobic classes, dance lessons, water polo, beach and water volleyball, basketball, table tennis and Spanish lessons. Live music and theme shows can be seen at the on-site theater every night. A fitness center and tennis courts also are on-site and the tennis equipment is free. Wedding and honeymoon packages are offered.
Transportation
  • Cozumel International Airport (8.6 mi/13.9 km)
Attractions
  • Palancar Reef (0.5 mi/0.8 km)
Business
  • Wi-Fi in rooms
  • Conference and meeting rooms available on site
Policies and fees
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rates may change throughout stay. Reservations at in-house restaurants are based on stay. Restaurant dress code.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.3703 -87.0227
Area served
Cozumel
Nearby airports
Cozumel International Airport
Area description
This hotel is located on the Southwestern coast of Cozumel Island, Mexico. Approximately 25 minutes away from the International Airport, near the famous Palancar Reef.

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Reviewer score 4.0 out of 5
Reviewer score 4.6 out of 5

Iberostar Cozumel All Inclusive Rooms

STANDARD - ROOM
Standard Room offers a king size bed or two double beds with air conditioning, balcony/terrace, bathroom amenities, cable/satellite TV, ceiling fan, color TV, ensuite/private bathroom, hairdryer, laundry service - at cost, mini bar, safe in room, telephone and mini refrigerator.

Amenities

  • All inclusive
  • High-speed internet
  • Free parking
  • Pool
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Services
Conference facilities
Internet
High-speed internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Buffet Restaurant
Hours of Operation:Breakfast: 07:00 - 10:00.Lunch: 13:00 - 15:00.Dinner: 18:30 - 22.00.Snacks: 23:00 - 07:00.
Buffet Restaurant
Hours of Operation:Breakfast: 10:00 - 11:45.Lunch: 12:00 - 16:00.
Mexican - A la Carte Restaurant
Hours of Operation:Dinner: 18:30 - 22:00.Dress Code: Long trousers for men shirts with sleeves and no sandals allowed.Reservation required.
Steak House - A la Carte Restaurant
Hours of Operation:Dinner: 18:30 - 22:00.Dress Code: Long trousers for men shirts with sleeves and no sandals allowed.Reservation required.
American Cafe - A la Carte Restaurant
Hours of Operation:Dinner: 18:00 - 22:00.Dress Code: Long trousers for men shirts with sleeves and no sandals allowed.Reservation required.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (169)

Ratings and reviews for Iberostar Cozumel All Inclusive

Overall score

3.9 / 5
5.01.0
169 out of 169
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.5
Room comfort:
3.7
Location:
4.3
Value:
4.2

87% would recommend to a friend.

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Review of Iberostar Cozumel All Inclusive

Reviewer score

3
5.01.0
jimsteph
allentown, pa
Feb 27, 2013

bday weekend

the weather was good, the water was beautiful. the food was good (go to the mexican restaurant and order the mexican coffee yummmm) the staff was excellent

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
2
Sightseeing tip: Short drive from hotel

go to the other side of the island it is worth the drive

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Review of Iberostar Cozumel All Inclusive

Reviewer score

3
5.01.0
Bat1
Nebraska
Jan 6, 2013

Great Dive Hotel

We stayed as a family of 4 in 2 rooms. Location is perfect for divers and being away from the busier parts of the island. Dressel Dive shop was excellent to work with and we had some of the best diving. Food was just OK. Beautiful setting, staff was great and a great 10 day stay overall.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
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Review of Iberostar Cozumel All Inclusive

Reviewer score

1
5.01.0
Chuckster71
Milwaukee, WI
Dec 4, 2012

Cozumel Hotel at Iberostar

Multiple problems with the my room. Within the first day I wanted a different room but was denied by the hotel staff. The AC did not work. The toilet was leaking water on the floor. The refrigerator did not work. The AC was finally fixed the second time but then water was dripping from the ceiling! It took 3 days to receive my foam matress top. The porch light was flashing on and off. etc. I

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Sightseeing tip: Short drive from hotel

Punta Sur Eco Park

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Review of Iberostar Cozumel All Inclusive

Reviewer score

4
5.01.0
DrDaveMn
Minneapolis, Minnesota
Nov 25, 2012

Great Resort and Diving!

3 of us really enjoyed our week at the Iberostar-Cozumel. Very comfortable and good quality rooms with tile floors, walk-in glass shower, comfortable beds, great housekeeping. Excellent quality food and huge selection for every meal. Besides the excellent buffets you could make a reservation at one of 3 other restaurants (Mexican, steak and ?). Made to order omelets, 8+ juice drinks, lots of fruits, meats, veggies deserts, drinks etc. The staff were very attentive and helpful too. The only problem was a slow WiFi internet which was not working a couple days. Beautiful grounds well kept with flamingos, peacocks, parrots, lots of plantings and tree varieties with nice concrete textured curving walking paths to each room . All rooms had a small porch with hammock, table and chair. Only a few rooms with a beach view. The others had nice landscaping to view. Big pool, lots of activities both day and night, and shows to attend. Dressell Divers was excellent too. Very organized, safety centered, most used Nitrox. Helpful and attentive dive masters. Usually about 8 divers to a dive master. Well laid out dive boats with good safe ladders. Only recommendation would be to have them add GPS for dive locations. A couple times it seemed they weren't sure completely. But the resort is very close to the best dive sites at Palancar Reefs so that meant a short boat ride and returning to the dock between dives for a potty break and snacks from the pool restaurant or beach bar. Kayaks, Hobie Cats and windsurfers no charge. Nice safe sand beach. Lots of grass hut cabannas and plenty of beach and pool chairs. A rocky entry from shore so most snorkelers went down the ladder on the pier to a chest deep sand bottom. You can walk on the beach for probably more than a mile, or go out the frontage road for walking or biking. Altogether a fun and relaxing vacation. We've been to Cozumel 14 times and this was the best. We'll definitely be back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: In Hotel

About a $19 cab ride to town so only went there once which was enough. No reason to leave the resort since the food and services were great.

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Review of Iberostar Cozumel All Inclusive

Reviewer score

4
5.01.0
tcaNtexas
San Angelo, Texas
Nov 3, 2012

Slow season, but nice getaway

I booked this resort purposely on a very quiet week (end of Oct) so I have no idea what it is like during the busy season. This place is designed with bungalows instead of a large tower complex (4 rooms per bldg). Some places are like you are in a jungle and some, closer to the pool, are a little more open. The rooms are a little smaller than some we’ve been in at other resorts, but workable for a couple. A second floor near the pool is the best, in my opinion. The grounds are beautiful and the wildlife they have there is nice. The pool is large and has a swim-up bar facing two directions. That’s cool because there is always a shade side. The beach is right next to the pool and that’s nice too. Not much in the way of things to see snorkeling off the beach. A nice touch is that every balcony has its own hammock. A few things I thought were a little lacking: no free internet access, even in the lobby (it is $2 for 15 minutes), their cable TV is all Mexican (I would think they would have satellite to include more English channels - some are English with Spanish subtitles and CNN International and BBC is the only news). I asked the front desk if they showed American football and they said no, but then I found two game being shown on Mexican TV. Many of the guests were either Mexican families or divers from the U.S. Buffets are typical for all-inclusive resorts. Not impressed with breakfast. Lunch and snack bar by the pool are the same location. It is open 10 - 6. There are a lot of mixed salads that are very good. For the kids they have the typical pizza, hot dogs, burgers, ice cream, etc. and there are other main dishes to choose from. All in all, not bad. We found the beds very firm - backaches for us, but it's different for everyone.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Dining tip: Short walk from hotel

You won’t find much in the way of seafood at an all-inclusive resort, so if you just have to have lobster, crab, conch, etc., Albertos beach bar and restaurant is a short couple of minutes down the beach (to the right) Be prepared to pay for it though - $35 for lobster, $50 for King Crab, $70 platter for two of mixed seafood.

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Review of Iberostar Cozumel All Inclusive

Reviewer score

4
5.01.0
JoAA
Dallas, TX, USA
Oct 8, 2012

great resort for diving

Very comfortable resort, especially for scuba diving. Very professional dive shop on premises. All rooms with patio and private entries. Found meals to be delicious and staff friendly and professional - remembered your preferences from the first meeting. This is a large resort and rooms are spread around in 2 story huts. Pool and the pool bar is great fun. No children during my visit but it seems they would have their own pool and play area. I went to scuba dive and did 22 dives in 5.5 days. I will stay at this resort again. Enjoyed the resort, other visitors and the dive sites were 5 -15 minutes away.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
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Review of Iberostar Cozumel All Inclusive

Reviewer score

3
5.01.0
lythium12
dallas, teaxs
Sep 4, 2012

Nice for the price

The food was mediocre, the breakfast was the best part but repeated everyday. (we stayed for a week and the repetition got a little old) The staff was fairly nice but one guy was a bit pushy and intrusive on my husband and I to go to his friend's restaurant down the beach. The pool was nice but the amount of children at the swim up bar was annoying as they continually got virgin drinks and then immediately poured them into the pool. (I do not want to swim in sticky sweet drinks.) The lobby was our favorite part, big high ceiling, nice wicker furniture, relaxing environment. The beer for the all inclusive was not good, it was always warm due to the volume of people and they only served draft. There was no room service available and the buffet times needed to be extended. The room was okay but the mattress was hard as a rock. Two nights in a row the fire alarm went off in the middle of the night and went off continually for hours before the maintenance came. There was no clock in the rooms so we had to turn our phones on to use them as a clock. A cab ride into town was $20 one way (plus tip). Albertos was an open air restaurant down the beach from the hotel and the food was amazing, however I advise that you keep track of the bill bc they do not itemize it at the end and the math becomes greatly inflated. (This was not the only restaurant that did this though, they take advantage of vacationers that don't keep track of peso conversions.) Overall we enjoyed our time at Iberostar but I do not think that we will return to this particular hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
3
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Review of Iberostar Cozumel All Inclusive

Reviewer score

4
5.01.0
Ketchy
monticello, NY
Aug 18, 2012

very good family trip

The grounds of the resort were beautiful with much wildlife and very well manicured fauna. Rooms were comforatable but a little worn. The staff were very friendly and helpful. Food was good every day. Would definitely consider this resort for a return trip.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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Review of Iberostar Cozumel All Inclusive

Reviewer score

4
5.01.0
Capt Junior
Oklahoma
Aug 10, 2012

Friendly staff

The staff and food were awesome! Everything else was satisfactory.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
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Review of Iberostar Cozumel All Inclusive

Reviewer score

4
5.01.0
afsoun
Atlanta Georgia
Aug 7, 2012

great family place

very friendly and nice staff. will definitely go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Long walk from hotel

Great deals in little cozy places in town.

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