$106 Avg/night
Rate and special offer based on Check-in: Mar 27, 2015 Check-out: Mar 28, 2015

Hotel Cozumel and Resort

3 stars
View map of Costera Sur KM 1.7, Cozumel, 77600

Hotel Overview

Reviewer score
3.7
out of 5
275 reviews
Great time at this Tried-and-True Resort

My wife and I have come to Cozumel 30+ times over the last 20 years, and this is the place we stay... See full review

  • TDub
  • Mar 2, 2015
Cozumel 2015

Hotel Cozumel is our home away from home. We have been coming to this beautiful island for 17 years... See full review

  • Cindy A.
  • Feb 18, 2015
Cozumel's largest swimming pool and private pier at luxurious resort
The heart of the colorful Hotel Cozumel and Resort is the swimming pool, which is the largest in Cozumel. However, the private pier from which guests dive right into the ocean is a highlight, too. All diving needs and wants are fully met on site via a PADI full-service center, Dive Paradise, which has been operating in Cozumel continuously since 1984. Families dive together or kids can hang back at the hotel's designated program.
Highlights
  • Dive Paradise includes a private pier and full-service PADI center
  • Largest swimming pool in Cozumel
  • Three on-site restaurants and lounge
  • Kid's program with supervised activities

 

Rooms
The 181 rooms in this coral-covered seaside majesty were remodeled in 2009; 10 of which are fully accessible. Accessible bathrooms feature a wheel-in shower with an adjustable orthopedic bench, shower, toilet security bars and accessible washbasin. The Hotel Cozumel and Resort also is equipped with ramps. Suites host up to four guests and have marble finished bathrooms with bathtubs, a dining area and a fully-equipped kitchen. Garden or pool view rooms boast private balconies.

 

Dining
The only guidelines for meals at the Hotel Cozumel and Resort are that guests wear shoes and dry clothes. Los Girasoles has an airy open seating area facing the ocean. Los Pericos Grill is poolside, serving snacks and beverages between 11 a.m. and 5 p.m.
Recreation
Divers visiting the hotel may use the on-site rinse tanks, hangers for draining diving gear, fresh water showers and the 150 lockers to keep all diving gear safe. The large swimming pool is used by the ChanKaanab underwater park's Dolphinarium as a hurricane shelter for its dolphins during tropical hurricane season.
Transportation
  • Cozumel International Airport (2.9 mi/4.5 km)
Attractions
  • Cozumel Photo Tour (0.2 mi/0.3 km)
  • Isla de Pasion (0.5 mi/0.8 km)
  • Alex Scuba (0.9 mi/1.4 km)

 

Business
  • Free Wi-Fi in rooms and throughout hotel, including poolside
  • Business center has two PC workstations
  • Meeting rooms available
Policies and fees
Fee to connect to Internet via hotel computers. Guide dogs and pets up to 15 pounds are welcome. Room service available from 6:30 a.m. to 10:30 p.m. for an additional fee.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Hotel Cozumel and Resort Rooms

Garden View or Pool View with Private Balcony, 322 Sq.Ft
Newly remodeled air conditioned rooms overlooking the largest swimming pool in Cozumel. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Ocean View with Private Balcony, 355 Sq.Ft
Beautifully remodeled air conditioned rooms overlooking the dazzling crystal clear Caribbean Sea. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Handdicaped Room
Wheel in shower, adjustable orthopedic bench, security bars in the shower and toilet, washbasin wheel chair accessible, low beds, easy access to balcony. The hotel is equipped with ramps for ease of access to any building. Guide dogs are welcome. All rooms are equipped with amenities to make your stay more comfortable and intimate, including two double beds, Wi-Fi free access, direct-dial, touch tone telephones, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

LOS PERICOS RESTAURANT
It serves snacks and beverages in a relaxing atmosphere by the largest pool of Cozumel. Hours service: 11:00 am – 5:00 pm.
LOS ARCOS RESTAURANT
It is the main restaurant located by the front desk, serving the perfect morning start buffet breakfast and dinner. Breakfast from 6:30 am – 10:30 am Dinner from 6:30 pm – 10:00 pm
LOBBY BAR
Offers a wide variety or domestic liquors and beer. A perfect place to watch a favorite sport or to play some of our table games. Open from 2:00 pm – 2:00 am
LOS GIRASOLES RESTAURANT
Enjoy an extraordinary ocean view during the lunch; this restaurant is open from 12:00 pm -4:00 pm.

Meeting facilities

Meeting Info
Convention Center with capacity for 500 people, TV, VCR, projector and podium.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (275)

Ratings and reviews for Hotel Cozumel and Resort

Overall score

3.6 / 5
5.01.0
44 out of 275
Amenities:
3.6
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
3.6
Location:
4.2
Value:
4.2

98% would recommend to a friend.

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Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
Cindy A.
Business
N/A
Feb 18, 2015

Cozumel 2015

Hotel Cozumel is our home away from home. We have been coming to this beautiful island for 17 years and have stayed at Hotel Cozumel for 16 of those years! We come here because we have made friends with the staff, they are all very friendly and make you feel at home. The hotel is also very close to the Plaza, we walk to and from a lot! We do all-inclusive but also like to venture out to the many great places to eat. See you all next year! Mark & Cindy from Iowa!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Babe
Business
Saint Joseph
Feb 9, 2015

it's OK

The beds are quite hard and the bathrooms need some work but the people/staff are absolutely wonderful. The beach is nice but you must take a tunnel or walk across the street to get there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Dapdan
Business
New York
Jan 28, 2015

Great location

Awesome location: walking distance to town and also has its own Diver pier for easy pick up. The staff is very accommodating and the food was quite good, being heavily local. Excellent value.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
Denver Neal
Business
Aurora
Dec 17, 2014

Outstanding value, w/good food and excellent staff

Was back here again in November 2014. As always, had a great stay, the staff is consistently super. Close to town, shopping (if that is important), small beach across the street, on site PADI dive center, largest pool on the island, that only leaves mother nature (to throw in the sun) to make your trip outstanding. Is really hard for me to understand why anyone would not be happy with this choice. Neal

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
JcMags
Business
Boston
Nov 20, 2014

Great Staff at a Decent Price

Visited the Hotel Cozumel for the third time in November 2014 and found the same consistent value and service I have come to expect. The Hotel Cozumel has the perfect mix of dive facilities, good service, and vacation amenities. This hotel is not for those looking for endless white sand beaches and five star services, it is a good value all-inclusive the average vacationer will enjoy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Cozumel Plaza is only a short walk.

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
grammiepebbles
Business
Texas
Jul 7, 2014

Great Resort

Hotel Cozumel and Resort continues to provide excellent accommodations at a reasonable price. The location , accommodations,, amenitities and food are great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Scuba Diver CZM
Business
Ohio
Mar 15, 2013

Great for value-sensitive, non all-inclusive travelers

Just completed a weeklong trip to Cozumel Hotel and Resort. If you're looking for a place to stay while diving throughout your stay, this is a good one. The pool is huge, the beach access is great for relaxing, and there is good snorkeling directly off the beach. On the downside, the room was clean but always had a foul odor coming from the bathroom. We booked a room for 3 and got one with a twin, double, king, and pull-out. Fantastic accommodations otherwise. I can't comment on the all-inclusive aspect, but there were some loud nights (spring breakers...) enjoying the free libations. Internet coverage is spotty and very slow. Overall: Can't beat the value, although be prepared for a few headaches.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

Walk into town and get away from the square for food. I recommend La Choza.

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Latch the Door Kid
Business
Rochester, MN, USA
Mar 5, 2013

Subtle But Important Change

This is the second year we stayed the Hotel Cozumel and Resort. The property is a good value for the location and has a great breakfast buffet that we paid for as we did not book All Inclusive. I have one room suggestion that would add to the comfort of your guests. This year each of the double beds had one long pillow rather than two as is typical in a bed that could sleep two people. Makes it difficult to share that space with only one pillow between the two of you for eight plus hours. :)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

2
5.01.0
cantwait
Business
Maine
Feb 23, 2013

Winter Vacation

Had the pleasure staying at Hotel Cozumel. I found it was average. Staff was pleasent. Easy walking distance to town. Evening entertainment was Bingo and or Black Jack. ; ( . With that said very quiet resort. Disappointed the LosGirasoles beach resturant was not open much in our 10 day stay and most beach chairs are broken. Found that the drining glasses in dining room were not CLEAN.. Overall Vacation was nice and restful..

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
NeverBob
Business
Muskogee, Oklahoma
Nov 4, 2012

Like taking home with you

We had a wonderful time at the hotel. All of the staff were very friendly and helpful, and the location is perfect for a short walk to the local market and a slightly longer walk to the main square. The food was delicious and buffet-style, allowing for a lot of variety. The beds were overly firm for my taste, but the showers were great. Wifi worked well in the rooms, as well as in different places around the grounds.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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