$71 Avg/night
Rate and special offer based on Check-in: Oct 24, 2014 Check-out: Oct 27, 2014

Hotel Cozumel and Resort

3 stars
Costera Sur KM 1.7, Cozumel, 77600
Hotel Overview
Reviewer score
3.7
out of 5
261 reviews
Summer vacation

Such a great place! Awesome location, great staff, clean, and very fun. See full review

  • Siffland
  • Jul 17, 2014
Great place to stay

my 5th stay here lets start with the staff , most of the staff has been there for 10 years as i go... See full review

  • mike1966
  • Feb 17, 2014
Cozumel's largest swimming pool and private pier at luxurious resort
The heart of the colorful Hotel Cozumel and Resort is the swimming pool, which is the largest in Cozumel. However, the private pier from which guests dive right into the ocean is a highlight, too. All diving needs and wants are fully met on site via a PADI full-service center, Dive Paradise, which has been operating in Cozumel continuously since 1984. Families dive together or kids can hang back at the hotel's designated program.
Highlights
  • Dive Paradise includes a private pier and full-service PADI center
  • Largest swimming pool in Cozumel
  • Three on-site restaurants and lounge
  • Kid's program with supervised activities

 

Rooms
The 181 rooms in this coral-covered seaside majesty were remodeled in 2009; 10 of which are fully accessible. Accessible bathrooms feature a wheel-in shower with an adjustable orthopedic bench, shower, toilet security bars and accessible washbasin. The Hotel Cozumel and Resort also is equipped with ramps. Suites host up to four guests and have marble finished bathrooms with bathtubs, a dining area and a fully-equipped kitchen. Garden or pool view rooms boast private balconies.

 

Dining
The only guidelines for meals at the Hotel Cozumel and Resort are that guests wear shoes and dry clothes. Los Girasoles has an airy open seating area facing the ocean. Los Pericos Grill is poolside, serving snacks and beverages between 11 a.m. and 5 p.m.
Recreation
Divers visiting the hotel may use the on-site rinse tanks, hangers for draining diving gear, fresh water showers and the 150 lockers to keep all diving gear safe. The large swimming pool is used by the ChanKaanab underwater park's Dolphinarium as a hurricane shelter for its dolphins during tropical hurricane season.
Transportation
  • Cozumel International Airport (2.9 mi/4.5 km)
Attractions
  • Cozumel Photo Tour (0.2 mi/0.3 km)
  • Isla de Pasion (0.5 mi/0.8 km)
  • Alex Scuba (0.9 mi/1.4 km)

 

Business
  • Free Wi-Fi in rooms and throughout hotel, including poolside
  • Business center has two PC workstations
  • Meeting rooms available
Policies and fees
Fee to connect to Internet via hotel computers. Guide dogs and pets up to 15 pounds are welcome. Room service available from 6:30 a.m. to 10:30 p.m. for an additional fee.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.4991 -86.96
Area served
Cozumel, Quinta Roo. Mexico
Nearby airports
Cozumel International Airport
Area description
Surrounded by pristine white beaches and the beautiful turquoise-blue water of the Mexican Caribbean, Reefs cape COZUMEL provides the ideal combination of fun and relaxation. A unique doorway to a mystical relationship with Cozumel's ancient Mayan past and modern-day adventure and hospitality.

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Hotel Cozumel and Resort Rooms

Garden View or Pool View with Private Balcony, 322 Sq.Ft
Newly remodeled air conditioned rooms overlooking the largest swimming pool in Cozumel. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Ocean View with Private Balcony, 355 Sq.Ft
Beautifully remodeled air conditioned rooms overlooking the dazzling crystal clear Caribbean Sea. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Handdicaped Room
Wheel in shower, adjustable orthopedic bench, security bars in the shower and toilet, washbasin wheel chair accessible, low beds, easy access to balcony. The hotel is equipped with ramps for ease of access to any building. Guide dogs are welcome. All rooms are equipped with amenities to make your stay more comfortable and intimate, including two double beds, Wi-Fi free access, direct-dial, touch tone telephones, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

LOS PERICOS RESTAURANT
It serves snacks and beverages in a relaxing atmosphere by the largest pool of Cozumel. Hours service: 11:00 am – 5:00 pm.
LOS ARCOS RESTAURANT
It is the main restaurant located by the front desk, serving the perfect morning start buffet breakfast and dinner. Breakfast from 6:30 am – 10:30 am Dinner from 6:30 pm – 10:00 pm
LOBBY BAR
Offers a wide variety or domestic liquors and beer. A perfect place to watch a favorite sport or to play some of our table games. Open from 2:00 pm – 2:00 am
LOS GIRASOLES RESTAURANT
Enjoy an extraordinary ocean view during the lunch; this restaurant is open from 12:00 pm -4:00 pm.

Meeting facilities

Meeting Info
Convention Center with capacity for 500 people, TV, VCR, projector and podium.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (261)

Ratings and reviews for Hotel Cozumel and Resort

Overall score

3.5 / 5
5.01.0
39 out of 261
Amenities:
3.5
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
3.6
Location:
4.1
Value:
4.2

97% would recommend to a friend.

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
grammiepebbles
Business
Texas
Jul 7, 2014

Great Resort

Hotel Cozumel and Resort continues to provide excellent accommodations at a reasonable price. The location , accommodations,, amenitities and food are great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Scuba Diver CZM
Business
Ohio
Mar 15, 2013

Great for value-sensitive, non all-inclusive travelers

Just completed a weeklong trip to Cozumel Hotel and Resort. If you're looking for a place to stay while diving throughout your stay, this is a good one. The pool is huge, the beach access is great for relaxing, and there is good snorkeling directly off the beach. On the downside, the room was clean but always had a foul odor coming from the bathroom. We booked a room for 3 and got one with a twin, double, king, and pull-out. Fantastic accommodations otherwise. I can't comment on the all-inclusive aspect, but there were some loud nights (spring breakers...) enjoying the free libations. Internet coverage is spotty and very slow. Overall: Can't beat the value, although be prepared for a few headaches.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

Walk into town and get away from the square for food. I recommend La Choza.

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Latch the Door Kid
Business
Rochester, MN, USA
Mar 5, 2013

Subtle But Important Change

This is the second year we stayed the Hotel Cozumel and Resort. The property is a good value for the location and has a great breakfast buffet that we paid for as we did not book All Inclusive. I have one room suggestion that would add to the comfort of your guests. This year each of the double beds had one long pillow rather than two as is typical in a bed that could sleep two people. Makes it difficult to share that space with only one pillow between the two of you for eight plus hours. :)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

2
5.01.0
cantwait
Business
Maine
Feb 23, 2013

Winter Vacation

Had the pleasure staying at Hotel Cozumel. I found it was average. Staff was pleasent. Easy walking distance to town. Evening entertainment was Bingo and or Black Jack. ; ( . With that said very quiet resort. Disappointed the LosGirasoles beach resturant was not open much in our 10 day stay and most beach chairs are broken. Found that the drining glasses in dining room were not CLEAN.. Overall Vacation was nice and restful..

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
NeverBob
Business
Muskogee, Oklahoma
Nov 4, 2012

Like taking home with you

We had a wonderful time at the hotel. All of the staff were very friendly and helpful, and the location is perfect for a short walk to the local market and a slightly longer walk to the main square. The food was delicious and buffet-style, allowing for a lot of variety. The beds were overly firm for my taste, but the showers were great. Wifi worked well in the rooms, as well as in different places around the grounds.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Denver Neal
Business
Denver, CO, USA
Oct 15, 2012

Hotel Cozumel Resort Feedback

As always I think the 3 star rating for this property is understated. The location is great right at the edge of town, their own beach and snorkeling area across the street, good food on the buffet and the largest pool on the island. Their greatest attributes are the friendly and efficient staff and the cleanliness of the hotel. Their only weakness is the overall maintenance on the property could be a bit better, but that does not change my attitude about the property and the staff. I have stayed many times.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Scuba CO
Business
Colorado Springs, CO
Jun 8, 2012

Great Place

Overall a great place with great large pool area with tunnel to the beach area so you don't have to cross the roads. The food was good but all buffet style and really didn't change much day to day (which gets a little old after staying for 10 days). The rooms were very clean and in good overall shape. If you are looking for a five-star hotel, this is NOT it, but if you are looking for a budget friendly alternative this is the place to be! Beware too that if you book ground transport from the airport to the hotel through this website, they supposedly do not charge you the right amount, so you are forced to pay more to the transport agency at the airport in order to get anywhere!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Take the airport taxis if you can - the other ground transport rips you off!

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
magen16
Business
Texas
May 8, 2012

Great Stay

Hotel Cozumel was great as always. Not too fancy but walking distance to town, clean rooms and friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Priddle
Business
Kentucky
Feb 27, 2012

Hotel Cozumel & Resort

Great for the price. Beautiful pool, Needs some attention to the rooms -- in the past there were two lamps, but none this time. Advertised with coffee maker, but none was available; grass by our patio was not mowed the entire week. Lock did not work on door leading to balcony (on first floor). Love the location - beach area has been much improved. Did not eat or drink at facility. Mattresses and pillows leave a lot to be desired.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

La Traveslta Restaurant (located where Prima's was in the past. Our favorite was Pancho's Backyard. Best margarita - La Choza

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Denver Neal
Business
Denver, CO, USA
Jan 23, 2012

Great place with great service and great location

As usual this property has VERY friendly staff, from the front desk, Raoul/Hector, fantastic waiters, great bartenders and excellent housekeeping. They all seem to go out of their way to make sure that the guests are happy. Largest pool on the Island, very good buffet every meal. Convenient scuba and snorkel service right across the street. Always taxis right outside the front door. Nightly entertainment. Not sure what you would do to make it a 5 star place, spend a lot of money on things you can't taste our use, I suppose. Absolutely the best value on the Island, especially the AI package. Enjoy, Neal

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

For almost any shopping get at least 3 blocks off of the main drag, which is Melgar. Don't be bashful or hesitant, in many places off the main street, there is not much English spoken, but if you are patient they are too. enjoy your browsing. Go to the main Mercado (Market) for an interesting stroll.

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