$71 Avg/night
Rate and special offer based on Check-in: Dec 14, 2014 Check-out: Dec 15, 2014

Hotel Cozumel and Resort

3 stars
Costera Sur KM 1.7, Cozumel, 77600
Hotel Overview
Reviewer score
3.7
out of 5
263 reviews
hotel Cozumel resort 10 the stay

Perfect , just perfect. Great staff, rooms, food. What more could you ask for. I spend about two... See full review

  • wetjed
  • Nov 9, 2014
Best hotel ever for ur money

Many 5 star hotels have equivalent features. A tad simpler than a 5 star but this hotel cannot be... See full review

  • dude2
  • Nov 3, 2014
Cozumel's largest swimming pool and private pier at luxurious resort
The heart of the colorful Hotel Cozumel and Resort is the swimming pool, which is the largest in Cozumel. However, the private pier from which guests dive right into the ocean is a highlight, too. All diving needs and wants are fully met on site via a PADI full-service center, Dive Paradise, which has been operating in Cozumel continuously since 1984. Families dive together or kids can hang back at the hotel's designated program.
Highlights
  • Dive Paradise includes a private pier and full-service PADI center
  • Largest swimming pool in Cozumel
  • Three on-site restaurants and lounge
  • Kid's program with supervised activities

 

Rooms
The 181 rooms in this coral-covered seaside majesty were remodeled in 2009; 10 of which are fully accessible. Accessible bathrooms feature a wheel-in shower with an adjustable orthopedic bench, shower, toilet security bars and accessible washbasin. The Hotel Cozumel and Resort also is equipped with ramps. Suites host up to four guests and have marble finished bathrooms with bathtubs, a dining area and a fully-equipped kitchen. Garden or pool view rooms boast private balconies.

 

Dining
The only guidelines for meals at the Hotel Cozumel and Resort are that guests wear shoes and dry clothes. Los Girasoles has an airy open seating area facing the ocean. Los Pericos Grill is poolside, serving snacks and beverages between 11 a.m. and 5 p.m.
Recreation
Divers visiting the hotel may use the on-site rinse tanks, hangers for draining diving gear, fresh water showers and the 150 lockers to keep all diving gear safe. The large swimming pool is used by the ChanKaanab underwater park's Dolphinarium as a hurricane shelter for its dolphins during tropical hurricane season.
Transportation
  • Cozumel International Airport (2.9 mi/4.5 km)
Attractions
  • Cozumel Photo Tour (0.2 mi/0.3 km)
  • Isla de Pasion (0.5 mi/0.8 km)
  • Alex Scuba (0.9 mi/1.4 km)

 

Business
  • Free Wi-Fi in rooms and throughout hotel, including poolside
  • Business center has two PC workstations
  • Meeting rooms available
Policies and fees
Fee to connect to Internet via hotel computers. Guide dogs and pets up to 15 pounds are welcome. Room service available from 6:30 a.m. to 10:30 p.m. for an additional fee.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.4991 -86.96
Area served
Cozumel, Quinta Roo. Mexico
Nearby airports
Cozumel International Airport
Area description
Surrounded by pristine white beaches and the beautiful turquoise-blue water of the Mexican Caribbean, Reefs cape COZUMEL provides the ideal combination of fun and relaxation. A unique doorway to a mystical relationship with Cozumel's ancient Mayan past and modern-day adventure and hospitality.

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Hotel Cozumel and Resort Rooms

Garden View or Pool View with Private Balcony, 322 Sq.Ft
Newly remodeled air conditioned rooms overlooking the largest swimming pool in Cozumel. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Ocean View with Private Balcony, 355 Sq.Ft
Beautifully remodeled air conditioned rooms overlooking the dazzling crystal clear Caribbean Sea. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Handdicaped Room
Wheel in shower, adjustable orthopedic bench, security bars in the shower and toilet, washbasin wheel chair accessible, low beds, easy access to balcony. The hotel is equipped with ramps for ease of access to any building. Guide dogs are welcome. All rooms are equipped with amenities to make your stay more comfortable and intimate, including two double beds, Wi-Fi free access, direct-dial, touch tone telephones, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

LOS PERICOS RESTAURANT
It serves snacks and beverages in a relaxing atmosphere by the largest pool of Cozumel. Hours service: 11:00 am – 5:00 pm.
LOS ARCOS RESTAURANT
It is the main restaurant located by the front desk, serving the perfect morning start buffet breakfast and dinner. Breakfast from 6:30 am – 10:30 am Dinner from 6:30 pm – 10:00 pm
LOBBY BAR
Offers a wide variety or domestic liquors and beer. A perfect place to watch a favorite sport or to play some of our table games. Open from 2:00 pm – 2:00 am
LOS GIRASOLES RESTAURANT
Enjoy an extraordinary ocean view during the lunch; this restaurant is open from 12:00 pm -4:00 pm.

Meeting facilities

Meeting Info
Convention Center with capacity for 500 people, TV, VCR, projector and podium.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (263)

Ratings and reviews for Hotel Cozumel and Resort

Overall score

3.7 / 5
5.01.0
263 out of 263
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
3.7
Location:
4.3
Value:
4.1

89% would recommend to a friend.

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Pritten
Business
Madison, WI, USA
Jan 22, 2012

Love this little resort

This was our second trip to Cozumel and we stayed here both times. A vacation is what you make it and it you are expecting 4 or 5 star, this place is not for you. Love the location. Super close to town, 10-15 minute walk. We did not experience the discolored water that many have mentioned nor did we find the beds or pillows uncomfortable. As this is a divers hotel, which we are not, we never had to worry about fighting for a lounge chair on the beach or by the pool. The staff is just great!! The bartenders remembered us after just a couple of trips up for drinks and the wait staff at both buffets we always helpful and courteous. The food may get a little boring, but I always found something that I was satisfied with. I really enjoyed the fish tacos at the snack bar. The rooms are always nicely cleaned and they often leave you towel animals and/or flowers. We had an ocean view room and would go down stairs every morning to get a cup of coffee and then go out on our patio to watch the cruise ships come in. If I had any complaint it would be that the free wi-fi was not reliable, but you are vacation, who needs to be on the internet. We will definitely be staying here on our next trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
cozumel jim
Business
new york
Jan 10, 2012

good location for divers

average food.great pool .dock on beach for dive boats.Great drying stations for gear.lockers available for gear. 10 minute walk to town. town.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Colorado Diver
Business
Denver, CO, USA
Jan 4, 2012

Nice Pool, Great Staff

This is the second time my family and I have stayed at the Hotel Cozumel and Resort. It is had to beat the price.. just do not expect any thrills. The breakfast is ok.. however the dinners are pretty bad.. The staff is wonderful and the convenience of the dive shop with lockers just across the road is great.. Careful of the weights in the "workout" room.. They fall over easily!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

2
5.01.0
Colorado Diver
Business
Denver, CO, USA
Dec 30, 2011

Not Bad.. but.....

This is definitely a get what you pay for hotel. It is relatively clean and the staff is all wonderful. The beds are really hard and the food is awful... and I am not a picky eater. The location is close enough to walk to town and has a great in house dive operator.. Dive Paradise. My advice is to stay at a nicer all inclusive if that is your thing or better yet stay at one of the smaller places like Casa Mexicana or Blue Angel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

2
5.01.0
DiverDown
Business
Neptune Beach, Florida
Dec 27, 2011

Mediocre Facility

Staff was nice and attentive, and the pool area is pleasant and well maintained. The food was rather bland, redundant, and the variety was slim. The room was clean, and the sea view was good but across the street. The wire-less Internet connectivity in the room was nonexistent. The gear wash-down tanks and lockers were great. Over-all it was a low average facility. There are many better economical, clean, and accomodating hotels on the Island.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
scubadiver 75
Business
Leoti, Ks
Dec 25, 2011

Didn't know what to expect

I had read some reviews that were bad,talking about poor food, unfriendly staff, hard beds (they were firm but not what I would call hard), no hot water and on and on. We didn't have any problems what so ever and would reccomend this hotel with 2 thumbs up. There was enough different kinds of food that if you went away hungry it was your own fault. Would NOT reccomend the Grayline shuttle service. They will charge you more money when you want to leave the airport and then they are not around when it comes time to leave or pay for your taxi. They are a poorly run business.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

It's about a mile and half to the shopping. Take a taxi then you can shop longer.

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
C. K.
Business
Fort Myers, FL, USA
Dec 21, 2011

Some good--Some bad

The hotel staff and location are great. They need to improve their food selection. lunch consists of some salads, pasta and what is left over from the night before. the pool snack bar is a better choice for lunch. there idea of evening entertainment is playing bingo, or movie night, no shows, no music. The diving is really great, 200ft. visabilty, really wonderful dive boat crews.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Breakfast is good, dine out in the evening

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
CJCJ
Business
San Francisco, CA
Dec 18, 2011

comfortable hotel in a great location

the staff were incredibly friendly, caring and professional. It was hard to say goodbye to many of them! All inclusive package was a great deal. Hotel is not really fancy but it is comfortable, clean and in a perfect location. Dive Paradise shop across the street - took my full certification course with them and it was a fantastic experience. Can't wait to go back to Cozumel and will stay at Hotel Cozumel and Resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
cnorris1
Business
Kansas City, MO, USA
Dec 14, 2011

Good Hotel for divers

Nice hotel in a good location, its a 20 minute walk to town where all the restaurants are. Huge pool and gorgeous patio area. Great staff. Free WIFI. Dive shop on site. The food was good but we only bought the breakfast package and ate in town the rest of the time. Yes the hotel could use a little renovation but we thought it was a good value. The only negative is that we could hear everything going on the the halls and next door despite the obvious thick room walls. Not a big deal since everybody was diving and on the same sleep schedule.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

We got the transportation package, for $50. The transport company told us we only bought transport to zone 1 and needed another $14 to go to our hotel. Turns out the taxi cabs have a set rate of $10 US for up to 4 people one way. Don't waste money on the transport package. ---------- Time Share salesman are poised to pounce on you as soon as you exit customs at the airport. --------- Best place to buy Tequila is Chedraui kind of like WalMart about 4 blocks from the hotel. ------------- 99% of the Cuban cigars sold on the island are fakes.

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Gonzodiver
Business
East Bay, Ca.
Dec 13, 2011

First Stay Hotel Cozumel

Great place for divers. Nice daily buffet and also fresh fajita/taco bar at pool. Cocktail selection was excellent. Dive Paradise across the way has special deals, etc. and nice staff with variety of boats. The staff all the around were friendly and professional. Some fun PG activities at night. Here are THREE things they can improve. Cut the price of Spa treatment in half. At $80hr for massage, no one was buying. Beware the rental scooters, mine had a busted signal light. They should also let diners bring food into the adjacent bar so single travelers can eat while watching sports, etc. on TV.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

Free mountain bikes from 9am to 5pm.

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