$71 Avg/night
Rate and special offer based on Check-in: Dec 22, 2014 Check-out: Dec 24, 2014

Hotel Cozumel and Resort

3 stars
Costera Sur KM 1.7, Cozumel, 77600
Hotel Overview
Reviewer score
3.7
out of 5
265 reviews
hotel Cozumel resort 10 the stay

Perfect , just perfect. Great staff, rooms, food. What more could you ask for. I spend about two... See full review

  • wetjed
  • Nov 9, 2014
Best hotel ever for ur money

Many 5 star hotels have equivalent features. A tad simpler than a 5 star but this hotel cannot be... See full review

  • dude2
  • Nov 3, 2014
Cozumel's largest swimming pool and private pier at luxurious resort
The heart of the colorful Hotel Cozumel and Resort is the swimming pool, which is the largest in Cozumel. However, the private pier from which guests dive right into the ocean is a highlight, too. All diving needs and wants are fully met on site via a PADI full-service center, Dive Paradise, which has been operating in Cozumel continuously since 1984. Families dive together or kids can hang back at the hotel's designated program.
Highlights
  • Dive Paradise includes a private pier and full-service PADI center
  • Largest swimming pool in Cozumel
  • Three on-site restaurants and lounge
  • Kid's program with supervised activities

 

Rooms
The 181 rooms in this coral-covered seaside majesty were remodeled in 2009; 10 of which are fully accessible. Accessible bathrooms feature a wheel-in shower with an adjustable orthopedic bench, shower, toilet security bars and accessible washbasin. The Hotel Cozumel and Resort also is equipped with ramps. Suites host up to four guests and have marble finished bathrooms with bathtubs, a dining area and a fully-equipped kitchen. Garden or pool view rooms boast private balconies.

 

Dining
The only guidelines for meals at the Hotel Cozumel and Resort are that guests wear shoes and dry clothes. Los Girasoles has an airy open seating area facing the ocean. Los Pericos Grill is poolside, serving snacks and beverages between 11 a.m. and 5 p.m.
Recreation
Divers visiting the hotel may use the on-site rinse tanks, hangers for draining diving gear, fresh water showers and the 150 lockers to keep all diving gear safe. The large swimming pool is used by the ChanKaanab underwater park's Dolphinarium as a hurricane shelter for its dolphins during tropical hurricane season.
Transportation
  • Cozumel International Airport (2.9 mi/4.5 km)
Attractions
  • Cozumel Photo Tour (0.2 mi/0.3 km)
  • Isla de Pasion (0.5 mi/0.8 km)
  • Alex Scuba (0.9 mi/1.4 km)

 

Business
  • Free Wi-Fi in rooms and throughout hotel, including poolside
  • Business center has two PC workstations
  • Meeting rooms available
Policies and fees
Fee to connect to Internet via hotel computers. Guide dogs and pets up to 15 pounds are welcome. Room service available from 6:30 a.m. to 10:30 p.m. for an additional fee.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Hotel Cozumel and Resort Rooms

Garden View or Pool View with Private Balcony, 322 Sq.Ft
Newly remodeled air conditioned rooms overlooking the largest swimming pool in Cozumel. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Ocean View with Private Balcony, 355 Sq.Ft
Beautifully remodeled air conditioned rooms overlooking the dazzling crystal clear Caribbean Sea. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Handdicaped Room
Wheel in shower, adjustable orthopedic bench, security bars in the shower and toilet, washbasin wheel chair accessible, low beds, easy access to balcony. The hotel is equipped with ramps for ease of access to any building. Guide dogs are welcome. All rooms are equipped with amenities to make your stay more comfortable and intimate, including two double beds, Wi-Fi free access, direct-dial, touch tone telephones, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
Convention Center with capacity for 500 people, TV, VCR, projector and podium.

Dining

LOS PERICOS RESTAURANT
It serves snacks and beverages in a relaxing atmosphere by the largest pool of Cozumel. Hours service: 11:00 am – 5:00 pm.
LOS ARCOS RESTAURANT
It is the main restaurant located by the front desk, serving the perfect morning start buffet breakfast and dinner. Breakfast from 6:30 am – 10:30 am Dinner from 6:30 pm – 10:00 pm
LOBBY BAR
Offers a wide variety or domestic liquors and beer. A perfect place to watch a favorite sport or to play some of our table games. Open from 2:00 pm – 2:00 am
LOS GIRASOLES RESTAURANT
Enjoy an extraordinary ocean view during the lunch; this restaurant is open from 12:00 pm -4:00 pm.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (265)

Ratings and reviews for Hotel Cozumel and Resort

Overall score

3.7 / 5
5.01.0
265 out of 265
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
3.8
Location:
4.3
Value:
4.1

89% would recommend to a friend.

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Single gal traveler
Business
Minneapolis, MN, USA
Jan 31, 2012

Traveling single on the cheap & likes the beach.

Couldn't have picked a better location for hotel lodging. Sure other hotels may have been nice -but they are so far away from everything or right in the downtown area,which is worse. Hotel is located within walking distance to downtown or car rentals and scuba diving locations. Seems they really cater to the divers at this hotel. Location is perfect for pick up and drop off adventures. Scuba Facility is located right on the premises-with lockers and places to hang gear and rent equipment. The pool area is nice if you want to stay around that area and drink and eat all day. I stayed in the beach area which was perfect. Lots of Sun and nice wind from the water, and mostly secluded since not many guests took advantage of its tranquility. Restaurant on the beach. Lunch is served daily buffet style. The rooms are clean and nothing fancy but fit my needs perfectly. Don't ask personnel at the Hotel for tips-they weren't too helpful. Ask Taxi drivers on the street or locals; they will give you the skinny on everything you want to know. I felt very safe walking around and doing activities by myself day or night. Ice machines on every floor. Some rooms face the pool area and some face the front of hotel which is really the street and then the ocean. You have to cross the street to get to the water or use the convenient underground walkway to get to beach or diving area location. Breakfast was served every morning with great variety fresh fruit/ hot foods (mexican style) or awesome homemade omelets. scrambled eggs-cold cereal,toast , yogurt etc.. on site folks to help you with any packages or traveling trips to purchase during your stay on the island. I listened to what was to offer but did my own traveling trips on the cheap. The only bad thing I have to say is during the lunch hour on the beach for 3 hours they had some obnoxious loud speaker system in restaurant area-instructing classes on salsa making.I had it memorized by the end of the week. Also in the pool area during the evenings between 8:30-10pm loudspeakers for the evening entertainment was rather loud.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Definitely rent a scooter from location down the block from hotel "Rentadora"Gallo" Best $35.00 I ever spent for the day I drove to the other side of the island and could stop take pictures—drive more and take more pictures. Easy Access and Fun! Go on a Sunday when there is less traffic due to religious reasons. Take a ferry another day over to Playa Del Carmen for the day. $14.00 each way. Another tip is to not shop in town when the cruise ships are in—they do not tend to cut you a bargain on those days. Always ask first how much in american dollars before eating etc... The bill tends to be higher after you eat or take taxi etc... so get the price up front. Taxi from airport is about 10 dollars—dont go to the timeshare folks ..just look for ticket window only. Taxi back to airport was around 14.00 'THERE IS NO BUS SERVICE ON THE ISLAND—FYI "

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Denver Neal
Business
Denver, CO, USA
Jan 23, 2012

Great place with great service and great location

As usual this property has VERY friendly staff, from the front desk, Raoul/Hector, fantastic waiters, great bartenders and excellent housekeeping. They all seem to go out of their way to make sure that the guests are happy. Largest pool on the Island, very good buffet every meal. Convenient scuba and snorkel service right across the street. Always taxis right outside the front door. Nightly entertainment. Not sure what you would do to make it a 5 star place, spend a lot of money on things you can't taste our use, I suppose. Absolutely the best value on the Island, especially the AI package. Enjoy, Neal

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

For almost any shopping get at least 3 blocks off of the main drag, which is Melgar. Don't be bashful or hesitant, in many places off the main street, there is not much English spoken, but if you are patient they are too. enjoy your browsing. Go to the main Mercado (Market) for an interesting stroll.

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Pritten
Business
Madison, WI, USA
Jan 22, 2012

Love this little resort

This was our second trip to Cozumel and we stayed here both times. A vacation is what you make it and it you are expecting 4 or 5 star, this place is not for you. Love the location. Super close to town, 10-15 minute walk. We did not experience the discolored water that many have mentioned nor did we find the beds or pillows uncomfortable. As this is a divers hotel, which we are not, we never had to worry about fighting for a lounge chair on the beach or by the pool. The staff is just great!! The bartenders remembered us after just a couple of trips up for drinks and the wait staff at both buffets we always helpful and courteous. The food may get a little boring, but I always found something that I was satisfied with. I really enjoyed the fish tacos at the snack bar. The rooms are always nicely cleaned and they often leave you towel animals and/or flowers. We had an ocean view room and would go down stairs every morning to get a cup of coffee and then go out on our patio to watch the cruise ships come in. If I had any complaint it would be that the free wi-fi was not reliable, but you are vacation, who needs to be on the internet. We will definitely be staying here on our next trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
cozumel jim
Business
new york
Jan 10, 2012

good location for divers

average food.great pool .dock on beach for dive boats.Great drying stations for gear.lockers available for gear. 10 minute walk to town. town.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Colorado Diver
Business
Denver, CO, USA
Jan 4, 2012

Nice Pool, Great Staff

This is the second time my family and I have stayed at the Hotel Cozumel and Resort. It is had to beat the price.. just do not expect any thrills. The breakfast is ok.. however the dinners are pretty bad.. The staff is wonderful and the convenience of the dive shop with lockers just across the road is great.. Careful of the weights in the "workout" room.. They fall over easily!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

2
5.01.0
Colorado Diver
Business
Denver, CO, USA
Dec 30, 2011

Not Bad.. but.....

This is definitely a get what you pay for hotel. It is relatively clean and the staff is all wonderful. The beds are really hard and the food is awful... and I am not a picky eater. The location is close enough to walk to town and has a great in house dive operator.. Dive Paradise. My advice is to stay at a nicer all inclusive if that is your thing or better yet stay at one of the smaller places like Casa Mexicana or Blue Angel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

2
5.01.0
DiverDown
Business
Neptune Beach, Florida
Dec 27, 2011

Mediocre Facility

Staff was nice and attentive, and the pool area is pleasant and well maintained. The food was rather bland, redundant, and the variety was slim. The room was clean, and the sea view was good but across the street. The wire-less Internet connectivity in the room was nonexistent. The gear wash-down tanks and lockers were great. Over-all it was a low average facility. There are many better economical, clean, and accomodating hotels on the Island.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
scubadiver 75
Business
Leoti, Ks
Dec 25, 2011

Didn't know what to expect

I had read some reviews that were bad,talking about poor food, unfriendly staff, hard beds (they were firm but not what I would call hard), no hot water and on and on. We didn't have any problems what so ever and would reccomend this hotel with 2 thumbs up. There was enough different kinds of food that if you went away hungry it was your own fault. Would NOT reccomend the Grayline shuttle service. They will charge you more money when you want to leave the airport and then they are not around when it comes time to leave or pay for your taxi. They are a poorly run business.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

It's about a mile and half to the shopping. Take a taxi then you can shop longer.

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
C. K.
Business
Fort Myers, FL, USA
Dec 21, 2011

Some good--Some bad

The hotel staff and location are great. They need to improve their food selection. lunch consists of some salads, pasta and what is left over from the night before. the pool snack bar is a better choice for lunch. there idea of evening entertainment is playing bingo, or movie night, no shows, no music. The diving is really great, 200ft. visabilty, really wonderful dive boat crews.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Breakfast is good, dine out in the evening

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
CJCJ
Business
San Francisco, CA
Dec 18, 2011

comfortable hotel in a great location

the staff were incredibly friendly, caring and professional. It was hard to say goodbye to many of them! All inclusive package was a great deal. Hotel is not really fancy but it is comfortable, clean and in a perfect location. Dive Paradise shop across the street - took my full certification course with them and it was a fantastic experience. Can't wait to go back to Cozumel and will stay at Hotel Cozumel and Resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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