$71 Avg/night
Rate and special offer based on Check-in: Dec 19, 2014 Check-out: Dec 20, 2014

Hotel Cozumel and Resort

3 stars
Costera Sur KM 1.7, Cozumel, 77600
Hotel Overview
Reviewer score
3.7
out of 5
265 reviews
hotel Cozumel resort 10 the stay

Perfect , just perfect. Great staff, rooms, food. What more could you ask for. I spend about two... See full review

  • wetjed
  • Nov 9, 2014
Best hotel ever for ur money

Many 5 star hotels have equivalent features. A tad simpler than a 5 star but this hotel cannot be... See full review

  • dude2
  • Nov 3, 2014
Cozumel's largest swimming pool and private pier at luxurious resort
The heart of the colorful Hotel Cozumel and Resort is the swimming pool, which is the largest in Cozumel. However, the private pier from which guests dive right into the ocean is a highlight, too. All diving needs and wants are fully met on site via a PADI full-service center, Dive Paradise, which has been operating in Cozumel continuously since 1984. Families dive together or kids can hang back at the hotel's designated program.
Highlights
  • Dive Paradise includes a private pier and full-service PADI center
  • Largest swimming pool in Cozumel
  • Three on-site restaurants and lounge
  • Kid's program with supervised activities

 

Rooms
The 181 rooms in this coral-covered seaside majesty were remodeled in 2009; 10 of which are fully accessible. Accessible bathrooms feature a wheel-in shower with an adjustable orthopedic bench, shower, toilet security bars and accessible washbasin. The Hotel Cozumel and Resort also is equipped with ramps. Suites host up to four guests and have marble finished bathrooms with bathtubs, a dining area and a fully-equipped kitchen. Garden or pool view rooms boast private balconies.

 

Dining
The only guidelines for meals at the Hotel Cozumel and Resort are that guests wear shoes and dry clothes. Los Girasoles has an airy open seating area facing the ocean. Los Pericos Grill is poolside, serving snacks and beverages between 11 a.m. and 5 p.m.
Recreation
Divers visiting the hotel may use the on-site rinse tanks, hangers for draining diving gear, fresh water showers and the 150 lockers to keep all diving gear safe. The large swimming pool is used by the ChanKaanab underwater park's Dolphinarium as a hurricane shelter for its dolphins during tropical hurricane season.
Transportation
  • Cozumel International Airport (2.9 mi/4.5 km)
Attractions
  • Cozumel Photo Tour (0.2 mi/0.3 km)
  • Isla de Pasion (0.5 mi/0.8 km)
  • Alex Scuba (0.9 mi/1.4 km)

 

Business
  • Free Wi-Fi in rooms and throughout hotel, including poolside
  • Business center has two PC workstations
  • Meeting rooms available
Policies and fees
Fee to connect to Internet via hotel computers. Guide dogs and pets up to 15 pounds are welcome. Room service available from 6:30 a.m. to 10:30 p.m. for an additional fee.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.0 out of 5

Hotel Cozumel and Resort Rooms

Garden View or Pool View with Private Balcony, 322 Sq.Ft
Newly remodeled air conditioned rooms overlooking the largest swimming pool in Cozumel. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Ocean View with Private Balcony, 355 Sq.Ft
Beautifully remodeled air conditioned rooms overlooking the dazzling crystal clear Caribbean Sea. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Handdicaped Room
Wheel in shower, adjustable orthopedic bench, security bars in the shower and toilet, washbasin wheel chair accessible, low beds, easy access to balcony. The hotel is equipped with ramps for ease of access to any building. Guide dogs are welcome. All rooms are equipped with amenities to make your stay more comfortable and intimate, including two double beds, Wi-Fi free access, direct-dial, touch tone telephones, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

LOS PERICOS RESTAURANT
It serves snacks and beverages in a relaxing atmosphere by the largest pool of Cozumel. Hours service: 11:00 am – 5:00 pm.
LOS ARCOS RESTAURANT
It is the main restaurant located by the front desk, serving the perfect morning start buffet breakfast and dinner. Breakfast from 6:30 am – 10:30 am Dinner from 6:30 pm – 10:00 pm
LOBBY BAR
Offers a wide variety or domestic liquors and beer. A perfect place to watch a favorite sport or to play some of our table games. Open from 2:00 pm – 2:00 am
LOS GIRASOLES RESTAURANT
Enjoy an extraordinary ocean view during the lunch; this restaurant is open from 12:00 pm -4:00 pm.

Meeting facilities

Meeting Info
Convention Center with capacity for 500 people, TV, VCR, projector and podium.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (265)

Ratings and reviews for Hotel Cozumel and Resort

Overall score

3.7 / 5
5.01.0
265 out of 265
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
3.8
Location:
4.3
Value:
4.1

89% would recommend to a friend.

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Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
Kristine4
Business
Mpls MN
Jan 1, 2013

Christmas fun

Hotel Cozumel is an outstanding value. Excellent location to town & very warm welcoming staff. Free bike rental is a nice touch too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Philly D
Business
Menasha, WI
Dec 31, 2012

December 1012

This was our 8th stay in 5 years at this hotel. Hotel is always wonderful. The staff friendly and tries hard to make your stay a good experience. The food is good, but I recommend having primary entree cooked for you if you want it hot. The buffet is plentiful, but hot dishes are usually cool to luke warm at best. Biggest plus is the dive shop we use picks up at the hotel. The next big thing for us is it's an easy walk to downtown; 15 minutes.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Get away from the main drag and plaza for an authentic meal at a reasonable price. Brush up on your Spanish, not everyone is fluent is English.

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Alan louis
Business
Denver,CO
Dec 23, 2012

Cozumel Stay

Hotel Cozumel is ideally located within walking distance to town. Dive operation on property wth dock a short walk from the hotel. Staff is very friendly, and helpful. Food is OK.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Kroto
Business
Boston
Nov 18, 2012

Don't eat the food, and watch your beach towels!

The room was much better than we expected: very clean. Get a poolview room for more quiet. Location is very convenient, particularly if you plan activities on the southern past of the island. Nice pool. That is the end of the good stuff. The food borders on inedible: I've had better from vending machines. Watch your beach towels! They have a tendency to disappear, along with the $50 that they repeatedly tell you. In hindsight, it does smell like a scam...

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Try the Palancar Beach Club for a nice cheap beach. No access fee, good food and drink for reasonable price from a very friendly staff. On your way home, stop at the Moneybar for sunset, good food, and light entertainment.

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Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
Pleasetryagain
Business
USA
Nov 12, 2012

20 + trips and still love it

Love this hotel. Have stayed here over 20 times and always have a great time. The location is great, close enough to walk to town or a cheap taxi ride. The staff is very friendly and helpful. If you have anything wrong with your room tell the desk and they will take care of it. We always do the AI plan. which is cheap enough to still go out and eat if you want, but it is so nice to not have to keep money with you while at the hotel. There is a large variety of food on the buffet....if you can't find something to eat you are just too picky. There is also a menu to order from. I'm fine with the room comfort, but others may find the beds too hard, but they've been the same at all the other hotels we've stayed at in Cozumel, too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
NeverBob
Business
Muskogee, Oklahoma
Nov 4, 2012

Like taking home with you

We had a wonderful time at the hotel. All of the staff were very friendly and helpful, and the location is perfect for a short walk to the local market and a slightly longer walk to the main square. The food was delicious and buffet-style, allowing for a lot of variety. The beds were overly firm for my taste, but the showers were great. Wifi worked well in the rooms, as well as in different places around the grounds.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Denver Neal
Business
Denver, CO, USA
Oct 15, 2012

Hotel Cozumel Resort Feedback

As always I think the 3 star rating for this property is understated. The location is great right at the edge of town, their own beach and snorkeling area across the street, good food on the buffet and the largest pool on the island. Their greatest attributes are the friendly and efficient staff and the cleanliness of the hotel. Their only weakness is the overall maintenance on the property could be a bit better, but that does not change my attitude about the property and the staff. I have stayed many times.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
merchant2112
Business
temple tx
Aug 29, 2012

Good value for Divers Looking to Dive

I booked the all inclusive 7 day 5 morning 4 afternoon dive deal. the food was better than i expected. but was bland and nothing to write home about. the room was clean the and ac worked well. the staff was nice and i slept well on the firm mattress, but i sleep on a firm at home so i was used to the hard mattress. over all not bad for my first stay only wish the hotel was closer to town. next stay ill try casa mexicano.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Giggsy11
Business
Texas
Jul 15, 2012

Great Value

The hotel staff were very friendly. The food was great. we did not go for the all-inclusive but ended up eating there most of the time and the rates were very competitive with other restaurants. This is primarily a site for divers so if you want a large beach you are better off going to the hotels near the south of the island. This one is downtown but within easy walking distance of the ferry pier (to Playa del Carmen) and to the shops targetted for cruise passengers. We had great time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

You can use several ATMs located within a large grocery store called Chedraui to get local currency. you can also buy groceries in the store using dollars and get the max exchange rate in return.

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Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
naxi man
Business
San Antonio,Texas
Jun 30, 2012

Texicans Group Trip

This was our 5th year to do the texican trip. The weather was fine hotel wonderful. We enjoyed the nightly shows.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: In Hotel

Do not miss the daily water vollyball games and the nightly shows.

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