Hotel Cozumel and Resort

I booked the all inclusive 7 day 5 morning 4 afternoon dive deal. the food was better than i expected. but was bland and nothing to write home about. the room was clean the and ac worked well. the staff was nice and i slept well on the firm mattress, but i sleep on a firm at home so i was used to the hard mattress. over all not bad for my first stay only wish the hotel was closer to town. next stay ill try casa mexicano.

The hotel staff were very friendly. The food was great. we did not go for the all-inclusive but ended up eating there most of the time and the rates were very competitive with other restaurants. This is primarily a site for divers so if you want a large beach you are better off going to the hotels near the south of the island. This one is downtown but within easy walking distance of the ferry pier (to Playa del Carmen) and to the shops targetted for cruise passengers. We had great time.

This was our 5th year to do the texican trip. The weather was fine hotel wonderful. We enjoyed the nightly shows.

The hotel was so clean and neat, and the food was fabulous! The staff went out of their way to make us feel welcome and were so very friendly and courteous. This is our first stay....with many more to come. Loved the beach, loved the pool, loved it all! With the all inclusive plan, you have the best of the best!

Just returned from our 7th stay at this hotel. The staff is always friendly and courteous. The buffet meals are similar to other buffet restaurants in Mexico. The food is plentiful, but early breakfast eaters will be greeted by barely warm pans of food. Breakfast starts at 6:30 am. We were always on the first dive boat off the dock so we didn't have time to diddle around. They were always accommodating to our early arrival at breakfast. If you spend over $100 a person more for All Inclusive I might consider other options for meals. There are a lot of wonderful inexpensive restaurants within walking distance. Get away from the main plaza a little and you will find them. Safety while walking the island has never been a concern for us. Tourism is their main economy, they can't afford bad publicity. No, we are not super athletes. We are simply average people in our 50's. Don't like to walk? Cab ride is $5 more or less to almost anywhere. Just ask the price before getting in while you have room to haggle. Yes, cab fare is negotiable within reason. Don't like the price, hail another cab. Also, be aware of the exchange rate. Cab drivers and bar tenders will offer price at 10 pesos or $1, while actual rate may be 12+ to 1. Sometimes using Peso's can be the better value. For Pesos you must go to a national bank, an exchange office, or your hotel. Exchange rates are posted. Stores must return change in the same currency used to make a purchase. If drinking is your gig, then by all means pay the AI fee and belly up to the bar. Don't worry, they will keep the drinks flowing as long as you remember to be respectful of staff and other patrons. No one likes an obnoxious drunk no matter where you live. Yes, you know who I'm talking about.

My stay at this resort gets better with every visit, I wouldn't stay anywhere else, orale!!! I will do my best to promote this locale to friends with traveling plans. Thank you for a great experience!

The Staff was great, the people are friendly . I had a great time, the only that was broken was my heart when i had to leave

Overall a great place with great large pool area with tunnel to the beach area so you don't have to cross the roads. The food was good but all buffet style and really didn't change much day to day (which gets a little old after staying for 10 days). The rooms were very clean and in good overall shape. If you are looking for a five-star hotel, this is NOT it, but if you are looking for a budget friendly alternative this is the place to be! Beware too that if you book ground transport from the airport to the hotel through this website, they supposedly do not charge you the right amount, so you are forced to pay more to the transport agency at the airport in order to get anywhere!

My husband and I spent 6 nights at Hotel Cozumel last month for a diving vacation. We enjoy this hotel and have stayed here for years, as it is close to the Caleta where we meet our dive boat, is an easy walk to town for dinner, and has a nice pool. What we don't like is the loud, off-key DJ on both Thursday and Friday nights. He yells on the PA, tries to sing along, and generally is obnoxious. It makes a lousy end to an otherwise terrific stay. No way to get away from it if your balcony opens up to the pool-side.

We had a wonderful time at Hotel Cozumel and Resort. The staff was so kind and attentive. The food was excellant and there was a big variety. Loved the Pico De Gallo!!!