$163 Avg/night
Rate and special offer based on Check-in: Oct 1, 2014 Check-out: Oct 4, 2014

El Cozumeleno Beach Front Resort-All Inclusive

3 stars
Playa Santa Pilar KM. 4.5, Cozumel, 77600
Hotel Overview
Reviewer score
3.8
out of 5
437 reviews
Friend getaway

Great hotel and great service. Really enjoyed the pool, beach and all day buffet See full review

  • Fun in the sun vacation
  • Sep 17, 2014
Great people on staff, and the best place to relax and get away!

We've been at this hotel multiple times, and return for a few reasons : 1) The wonderfully friendly... See full review

  • tptmonkey
  • Sep 1, 2014
Ocean Front Resort located across the street from a championship golf course, with 252 Ocean view roomsand 2625 ft of sandy beach, this resort lies within Cozumel's quiet northern hotel zone approximately three miles from the town center and four miles from the Cozumel International Airport. El Cozumeleno Beach Resort-All Inclusive with 252 rooms, 9 floors.

Resort amenities include two pool areas featuring a covered section separated by a waterfall, outdoor oceanfront whirlpools, white sandy beach, game room, mini-golf course, hammock stations, fitness center, and a tennis court. Non-motorized watersports, including snorkeling, introductory scuba lessons, bicycle tours, kayaking, windsurfing, aerobics and volleyball are included in the room rate. At the on-site dive shop, guests can arrange scuba tours, deep-sea fishing, jet skis and parasailing at an extra charge. In addition, all guests receive a 30% discount on green fees at the 18-hole PGA Golf Course across the street.

Dining options include La Veranda, offering gourmet a la carte dinners (reservations required and long pants, sleeved shirts, closed-toe shoes is the dress code for men, and no shorts or beach sandals can be worn by women), The Pool Snack Bar, serving snacks and drinks in a poolside setting, and El Cocal Restaurant, serving buffet breakfast, a la carte and buffet lunch and buffet dinner with a view of the Caribbean.

Room service is also available at no extra charge from 7:00 am to 10:00 am, 12:00 pm to 4:00 pm, 6:00 pm to 10:00 pm.

Cocktails are served at the Lobby Bar from early morning until midnight, where guests can play backgammon, or dominoes. Donatello's Disco and Karaoke Bar is open from 10:00 pm until 1:00 am.

This properties all-inclusive plan includes unlimited food and drink, domestic and international alcoholic beverages, room service food, all resort fitness and recreation facilities, resort activities and entertainment, and all taxes and gratuities.

The property features 252 ocean front rooms with bathrooms, high ceilings and balconies. All rooms have air-conditioning, hairdryers, safes, telephones, and cable tv.

Hotel Amenities: The resort's beachfront features calm water in most weather and snorkeling opportunities in front of the resort at the best snorkeling spot within the area. Snorkeling gear is provided as part of the All-Inclusive Plan. An independently operated dive shop offers scuba-diving instruction and reef, sunken-ship, and night dives (surcharges). Two freeform pools, a children's pool, and two spa tubs are arrayed above the beach. An air-conditioned club provides supervised children's activities (ages 5-12). Room Service until 10:00 PM.

* FREE Wireless Internet in hotel public areas. The hotel will not provide laptops or technical support. The hotel is not responsible by faults in the connection, or problems in the computers that use this service. The hotel will not compensate to the client by problems to use this service.
HONEYMOONERS SPECIAL. One complimentary bottle of domestic wine in-room, per couple; Couples must present their wedding certificate at check-in.

FREE WIFI in all Public areas including beach, Swimming Pools, Restaurants and Bars, PC for our guests internet use are also available in the Lobby area.

Hotel Map

20.5513 -86.926
Area served
Dir Playa Santa Pilar Km. 4.5 P.O Box 53 Cozumel Quintana Roo Mexico 77600
Nearby airports
Nearest major airport: Cozumel, Mexico (CZM-Cozumel Intl.) 15 min. by Car
Area description
Driving directions from Cozumel International Airport: Exit airport and turn right in the direction of downtown San Miguel de Cozumel. At Carretera Costera Norte, turn right and proceed north to Zona Hotelera Norte. The hotel is on the left. Getting there: Shuttle vans and private cars of varying prices are available. They can be reserved during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost. Car rentals are available online. Getting around: The resort provides complimentary bicycles. Also, motor scooters can be rented there and taxis stand by near the entrance.

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Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5

El Cozumeleno Beach Front Resort-All Inclusive Rooms

Ocean View Room with Private Balcony
One king bed or two double beds. Ocean-view balcony or ground-floor patio with two chairs, cocktail table. Two-chair dining set inside. Stall shower. (No tub.)
Deluxe Oceanfront ADULTS ONLY with Private Balcony
One king bed. Extra-large corner unit with ocean-view wraparound balcony furnished with two chairs, cocktail table. Loveseat, wing chair, two-chair dining set.
Garden View Room with Private Balcony
One king bed or two double beds. Garden-view balcony or ground-floor patio with two chairs, cocktail table. Two-chair dining set inside. Stall shower. (No tub.)
Oceanfront Iron Man Race
Room rate apply to Ironman's Athletes with valid Ironman professional membership number which will be required upon check in for both training and Race. Prior competition dates (Nov. 25th trough 29th, 2010) rates are valid for training, apply only Ocean View rooms. 2 kids under 11 years old stay and eat free sharing room with parents. No combinable with other promotions. Some restrictions may apply.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking

Dining

Pool Bar
Open mid-morning to early evening.
Lobby Bar
Open from early evening to late night for cocktails, tropical drinks.
Room Service
Room service available from 7:00 AM to 10:00 AM From 12:00 PM to 4:00 PM and 6:00 PM until 10:00 PM
El Cocal
El Cocal - Buffet and A la Carte Restaurant serving breakfast, lunch and dinner while enjoying an extraordinary view of the Caribbean Sea.
Pool's Snack Bar
Open-air poolside bar serving tropical drinks, burgers, hot dogs, nachos from early morning to late night.
Donatello Bar
Open from late night to after midnight in karaoke/disco, offering the best in dance music and domestic and international drinks.
Bananas Bar
Beach spot serving tropical drinks, burgers, hot dogs, nachos from late morning to early evening.
La Veranda
Gourmet A la Carte Restaurant for dinning where Reservations are required. Dress Code: Long pants, sleeved shirts, closed shorts or formal sandals for men. No shorts or beach sandals for women. This Elegant Restaurant is now available for A la Carte breakfast and lunch.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (437)

Ratings and reviews for El Cozumeleno Beach Front Resort-All Inclusive

Overall score

3.8 / 5
5.01.0
437 out of 437
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
3.7
Location:
4.3
Value:
4.1

84% would recommend to a friend.

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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

5
5.01.0
hoot and diane
Hope Hull Al
Jan 19, 2013

excellent stay

Beautiful hotel, huge staff gave us anything we wanted,quiet location but only a few miles from town. A+++++

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

5
5.01.0
Fun in the sun vacation
California
Sep 17, 2014

Friend getaway

Great hotel and great service. Really enjoyed the pool, beach and all day buffet

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Rent a buggie and drive all around the island to site see. Cheaper than taking a taking each time and lets u go alot in 1 day

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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

1
5.01.0
Dave from Houston
Houston, TX
Sep 16, 2014

Very Friendly Staff

The hotel is very clean and the staff treat you very good. The food is typical for Mexico. The buffets are very poor in choice and not well serviced. The hotel has allot of policies which tend to turn you off. Your given a wrist band at check in for the all inclusive. Break it and it will cost you $10 to fix. Loose it and it is $100 to get replaced. Your given two room keys. Loose a key and its $100. Your given a card for a beach towel. Loose it and it cost $10. We were in the south tower and one elevator broke trapping us inside. It finally moved to another floor and let us out. I went to the front desk and reported the problem and they were going to call maintenance. Later that evening I got in the elevator thinking it was repaired and again we got trapped. I went again and reported this to the front desk. The elevator was finally taken out of service. The site has Wifi but forget about using the internet. While you can connect to the hotel wifi, there is no internet even at 2am in the morning. AC in the rooms is poor but does work. There are no ceiling fans and no fans available for checkout. The TV in the room is all Spanish speaking (no English channels). If you want to watch any US sports, go downtown. The restaurant outdoors is screened but the black birds still get inside so you have to protect your food while eating. I have stayed at two other resorts on the island this year(2014) and have to say that this is the poorest one. Recommend that if you want all inclusive you go else where. You wont find me there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
2
Value:
2
Shopping tip: In Hotel

If you forget anything, the store in the lobby has some basics but bring your wallet with allot of cash. The shop is not associated with the hotel so you can't charge to your room. Seems like everything in the shop is $12.50 or higher.. .

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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

4
5.01.0
Spike E
Cambridge, IL USA
Sep 14, 2014

Well worth staying here

Good value for the price. Wonderful staff, pool was nice and thought the food was above expectations. We stayed in the Sky room and the view was wonderful and the room exceeded my expectations. Would definitely stay again. It is not a 5 star hotel, so don't go expecting that.... but the people working there are all so friendly and do everything they can to make sure you have a fabulous vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

3
5.01.0
mktown
Taunton, MA
Sep 11, 2014

Perfect if you dont need to eat

With the exception off the food, the resort is amazing. breathtaking view from the room, a wide range of activities included, and only a short cab ride from downtown. Unfortunately the food leaves much to be desired. Being an all inclusive, my expectations for the food and drinks on the resort were low to begin with, but this was beyond anything i expected. The same boiled hot dogs three days in a row and a large infestation of birds picking through the open air buffet was just the beginning. The indoor restaurant was beautiful, but did require reservations. It has the same very limited menu two days in a row, and the food quality is still very poor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

5
5.01.0
tptmonkey
Chicago
Sep 1, 2014

Great people on staff, and the best place to relax and get away!

We've been at this hotel multiple times, and return for a few reasons : 1) The wonderfully friendly staff! 2) The relaxing atmosphere - quiet palapas, hammocks and areas to relax 3) Excellent snorkeling right at the resort. A fun way to cool off in the heat. 4) Amazing value. At these prices we usually include a few excursions into town and don't feel guilty for not solely using the all inclusive restaurants all the time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

4
5.01.0
Krysta BirthdayGirl
McLoud, Oklahoma
Aug 18, 2014

Anniversary trip

We had a great 9 day trip. Few complaints about the hotel but the good out weighs the bad any day. (Hard bed, air conditioning couldn't keep up (aim the vents at the bed, it helps tremendously), birds in the ocean view restaurant -no one wants to be pooped on or in competition with a bird while they enjoy their meal- but the staff was great. The views we amazing. They have activities each evening and plenty of on site activities. Taxis are always available to take you anywhere on the island. And the drinks from our all inclusive package were perfect, although we aren't big drinkers... We will definitely go back!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Entertainment tip: Short drive from hotel

I highly suggest doing the pirate lobster dinner cruise and the dune buggy/ snorkeling tour while in Cozumel, someone at the hotel can help if you don't prebook!

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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

3
5.01.0
MikeMosSB
Santa Barbara, Ca
Aug 3, 2014

El Cozumeleno

Fabulous location right on the beach, dinning buffet right on the beach. Lots of fun items for kids to do,can snorkel outside of your hotel every day. Kids loved mini golf and volleyball. Food was good and safe, but needs variety. Pretty much the same basic items each meal and each day prepared the same. Having the Fiesta night and the reservations restaurant helped to break up the meals.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Entertainment tip: Short drive from hotel

Booked Chala-Michal snorkeling tour. Was a highlight!

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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

4
5.01.0
Skip92807
Anaheim Hills, CA
Jul 25, 2014

inexpensive dive trip

The not-so-good: WIFI is spotty on the property and non-existent in the rooms but honestly it turned out to be a good thing. it was good to not be 'connected' all the time. Lobby, game room and elevators were hot. Pool bar waiter seemed like he hated his job. Some good/some not-so-good: Food was pretty decent at times and not-so-much at other times. Restaurant generally had better quality. Grilled taco bar was pretty decent also. Pool bar food buffett was pretty bad. Burgers were horrible. The good: Activity staff was great. Beach volleyball and ping pong were fun. room AC was great. Views from room were great. Most of the staff was really friendly, especially Carmelino at the bar next to buffett. Would go again as it's a really good value. Pier on site made it really easy for pickup to go diving.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Rent a car for the day and explore the other side of the island. Fun time in the waves. Also Woody's has a great vibe and good service. Live music that is really good and interesting people.

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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

3
5.01.0
Lonny W.
Dallas, TX
Jul 1, 2014

Fun times can be had

Rooms are large but could use some maintenance. Beds and pillows are very hard, bring your own pillows and ask for egg crate cushions to be installed on your bed(s). Buffet food was just average, but the food at the nightly formal dining was very good. Bring your own snorkel gear as the best thing about this hotel is the abundant sea life right off the beach. We saw dolphins, rays, flounders, crabs, and tons of tropical fish. Snorkel along the wall of the pier for the best experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
3
Money-saving tip: Short walk from hotel

Bring your own snorkel gear as you will want to snorkel right off the beach at any time. Its best early in the morning and after 6 PM.

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Review of El Cozumeleno Beach Front Resort-All Inclusive

Reviewer score

4
5.01.0
Blmontg
Baytown,Tx
Jun 30, 2014

Perfect family vacation

This is our second time staying at el Cozumeleno resort. The kids love it due to many other kids and lots of activities. The pool is on the beach too. Great diving and snorkeling right off the beach. The food and drinks are good and plentiful. The hotel staff is very friendly and will help with anything you need. Our drinks never got half empty before pool waiter was bringing more cold drinks. They have dos Equis on tap too which is great. The only complaint is hard beds and hard pillows.....but it is Mexico and you can't go down there expecting 5 star comfort. Just pack memory foam pillows for your stay. We are going back in November.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
5
Dining tip: In Hotel

Make reservations for the nice restaurant early in the morning. The dress code is long pants and shoes for men. Food and atmosphere in restaurant is amazing. Also an outside restaurant is on site and does not require reservation.

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