I booked two rooms, one for myself and the other for a family member with an infant. Both rooms... See full review
Feb 19, 2014
Comfortable rooms efficient public areas and spacious interiors. City Express Coatzacoalcos has an attractive facade its construction consists in modules with high standards of engineering and distribution of space accordingly to the necessites of the market.
City Express Coatzacoalcos is equipped with the most advanced security systems (against fire, electronic locks, among others). Everything is designed specially to satisfy the business traveler demands.
The hotel provides few amenities lick color TV with cable, AC, Gym (opens from 6 hrs. to 22 hrs.), and Laundry Service, free parking, meeting room, wakeup service, Transportation 10 kms. Around, high speed Internet in room, telephone with long distance calls, voice mail and data-port.
Amenities: Business Center, Free breakfast, Free Parking, High Speed Internet, and Wireless Internet.
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Room with double or queen bed includes fully equipped standard bathroom, TV with cable channels, phone with direct long distance tone, voicemail, data-port and high-speed internet connection.
Food-bar and Lounge
City Express Coatzacoalcos offers complementary breakfast in the food- bar from 6 to 10 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
I booked two rooms, one for myself and the other for a family member with an infant. Both rooms were not very clean. The rooms smelled bad like mold or mildew. Both rooms had dirty walls and construction from installing new A.C.'s were poorly
done. The mirrors in the bathroom were not clean, the picture frames were disgusting no one has cleaned them. Our bathroom had folded towels on the floor in the shower entrance. Who wants clean towels laid on the floor of a bathroom? The beds were hard and uncomfortable, the staff was friendly and courteous. After telling them that our room smelled badly they switched the room, there was a small difference in smell but the room was still as dirty. If you want an Iron or a hair blow dryer you must ask the front desk for one and sign one out/return at the end of your stay. The one problem everyone in the hotel had was accessing their rooms with the electronic key cards. They would stop working and Every day we would have to have the front desk re-authorize our cards for entry into our room. We got to the point where we would just have the front desk authorize our card before going up to the room so we wouldn't have to go thru the hassle of trying our luck to get into our room. The front desk would just authorize the cards in seconds without checking if we were the actual guest in that room. The continental breakfast was great, good food and plenty being put out by the staff. If the rooms didn't smell and the rooms were truly cleaned my stay would of been better.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
The beach is a short walk or you can drive a little further down where they have clown shows and great little snacks for entertainment.