Ramada Ciudad Juarez

IT WAS REALLY NICE AND CLEAN, GOOD PRICES IN RESTAURANT AND GOOD FOOD ALSO, WITH MUSIC, ENJOYABLE!

Me and my wife stayed at the Ramada for almost 3 weeks while there fixing papers at the consulate. Pros - *Nice hotel, great landscaping *Clean and comfortable rooms *Good WIFI speeds but it depends on the room *Nice gym *Friendly staff *Nothing ever stolen/missing from our room when it was cleaned or from our car *Free shuttle to and from the consulate/clinic *Free refrigerator and microwave delivered upon request within an hour *Free breakfast *Nice HD TV (32" LG LCD Flatscreen) with good amount of channels but a lot of the channels there are snowy or have static Cons *Swimming pool has a dirty surface with bugs and dust and they have underwater bugs that swim which was kind of odd. We went in October though so maybe its maintained better in the summer months. *The cleaning crew is too eager to clean your room. Even with a "do not disturb" sign on your door, they will still knock on your door, ask you when you walk by, and even one time resorted to calling our room. We had only been there for 3-4 days and didn't need supplies or cleaning at the time. One day we left for a few hours with the do not disturb sign on the door, when we came back, our room had been cleaned and the do not disturb sign was taken off the door and left inside the room. *They had a washer/drier but it was broken for our entire stay, on the flip side the cleaning ladies washed our clothes using the commercial washer/driers of their own so we wouldn't have to find a laundromat. *No safe in the rooms unless its the executive suite although its advertised for all rooms. Instead they have a small lock box at the front desk.

It was a great and safe place with transportation to the places we needed to go even after hours. The receptionist were very efficient and professional. The political issues in this city made us feel unsafe but we felt sort of safe in our hotel room. Unfortunately, we could not go places due to the violent deaths in a high rate in this city.

GREAT PLACE AND VERY FRIENDLY STAFF.

THE OVERHALL STAYING WAS VERY PLACENT [...]

We took this hotel, as it announces that is from walking distance from the US Consulate. It turned out to be that you need a taxi. They are 20 -25 minutes away. The taxi cost is $175 to $200 pesos each way. The hotel sorrounding is not safe. We went there and had to change hotel. Thus far they have not replied in giving me my refund as all they adveristed is misleading. Very Dissatisfied Customer!!

i did not stat at the hotel because I didnot know it was in another country. so, I wasted alot of money on a hotel that i did not stay at. i called to make a complaint, but nothing was done about it, and i was charged given the fact i did not stay at the hotel. the website should have stated that i would need a passport and birth cert to cross the border.

My trip was due to an appointment at the embassy. I've always thought of Ciudad Juarez as a scarry town, but the hotel gave us a sence of security. It has a shopping center across the street so when we needed to do some shopping for baby supplies we did not have to walk far or deal with taxis. the hotel staff was also extremely pleasant and went over and beyond to make our stay as pleasant as possible. Their Cosulate shuttle is complementary and very helpful. Aside from being free, the shuttle was timely.

I RECENTLY STAYED AT THE RAMADA JUAREZ IT WAS WONDERFUL THE STAFF WAS GREAT VERY HELPFUL AND VERY RESPECTFUL EVERYBODY MADE US FEEL VERY WELCOME THE RESTAURANT IN THE HOTEL WAS VERY GOOD AND REASONABLE WE WENT TO OUR APPT IN THE CONSULATE AND THEY HAD A SHUTTLE THAT TOOK US THERE AND BACK FOR FREE LOVED MY STAY AND THEY HAD A GENTLEMAN PLAYING THE PIANO DURING OUR DINNER VERY NICE!

staff was great and casino is right across the street