Hotel Lucerna Ciudad Juarez

4 stars
Paseo Triunfo de la Republica #3976, #3976, Ciudad Juarez, 32310
Hotel Overview
Reviewer score
4.4
out of 5
38 reviews
Great Hotel in a Great Location

This hotel is perfect for my business trips. The hotel staff and accommodations are excellent. See full review

  • Denki Kaiju
  • Jun 26, 2014
great family relaxing gettaway

the bell boy Oscar was a great help spoke perfect English See full review

  • bob the baker
  • Mar 2, 2014
Located strategically just a few minutes from El Paso International Border crossing Bridge Cordova Americas and the American Consulate, is also only 15 minutes close to Juarez International Airport and to business areas as 3M, Electrolux, Flextronics, Lear Corporation, Ind Fuentes, J Bermudez, Azteca, Omega and Gema industrial parks and is easily accessible to malls, night clubs, restaurants, and many other touristic atractions.

Welcome to the incomparable service of Lucerna Ciudad Juarez Hotel which is optimum for busines or leisure travelers offering comfortable executive rooms, Junior Suites and Master Suites. Each room features: complementary fruit basket and bottled water, coffee maker, work desk with adjustable lamp, voice mail, high-speed Internet access. bathtub and bathroom amenities using Neutrogena® products, hair dryer, iron and ironing board, free wireless internet access, 27" TV Satellite, voice mail, automatic wake-up calls, data port phones, alarm clock radio, guestrooms offer either balcony smoking and non-smoking rooms with electronic door locks, A/C.

On site property we offer swimming pool, Gym, Acueducto Restaurant, Bar, Business Center equipped complementary wireless high-speed Internet access, computer, printer, fax, totally free. For any business meeting session or a special occasion Hotel Lucerna offers 6 different meeting rooms from 12 to 300 persons.      

Hotel Lucerna Ciudad Juarez Rooms

Standard
Room with one king bed includes satellite TV with remote control, free wireless high speed internet access, direct dialing telephones, alarm clock radio, coffee makers, complimentary fruit basket, complimentary bottled water, bathtub and bathroom amenities, hair dryer, iron and ironing board, electronic door locks, A/C.
Standard
Room with one double bed includes satellite TV with remote control, free wireless high speed internet access, direct dialing telephones, alarm clock radio, coffee makers, complimentary fruit basket, complimentary bottled water, bathtub and bathroom amenities, hair dryer, iron and ironing board, electronic door locks, A/C.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

31.7375 -106.4425
Area served
Juarez.
Nearby airports
Benito Juarez International Airport.
Area description
The Cd. Juarez Lucerna Hotel is a 4 star hotel with a magnificent location, and one that complies with all quality and service standards.

Dining

El Acueducto
Delicious Mexican and international specialties. Choose from a variety of dishes from the delicious daily breakfast buffet, or if you choose to, you can order from the comfort of your room. Open daily from 6:30 am to 12:00 am.

Hotel Policies

Check-in:
1300
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (38)

Ratings and reviews for Hotel Lucerna Ciudad Juarez

Overall score

4.4 / 5
5.01.0
38 out of 38
Amenities:
4.4
Room cleanliness:
4.5
Hotel staff:
4.8
Room comfort:
4.5
Location:
4.8
Value:
4.6

92% would recommend to a friend.

Sort by:
Review of Hotel Lucerna Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
St. Louis, Mo
Feb 11, 2010

good relaxing place

Very nice well equiped fitness center nice swiming pool area Large comfortable rooms and friendly stuff

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Hotel Lucerna Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
St. Louis, Mo
Feb 11, 2010

good relaxing place

Very nice well equiped fitness center nice swiming pool area Large comfortable rooms and friendly stuff

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Hotel Lucerna Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
Business
cumming ga
Oct 26, 2009

great deal !!

great service overall, friendly service

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel Lucerna Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
Business
cumming ga
Oct 26, 2009

great deal !!

great service overall, friendly service

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel Lucerna Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
FC, NORTH CAROLINA
Sep 9, 2009

BEST PLACE TO STAY

A GREAT PLACE TO STAY. ITS SAFE. NEVER HAD ANY PROBLEMS WITH SAFETY. STAFF ARE ALWAYS WILLING TO HELP. THE ONLY THING THEY COULD DO IS CLEAN THE CARPET OR MAYBE GET NEW CARPET.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

THERE ARE A NUMBER OF PLACES TO EAT AROUND THE HOTEL THAT IS CHEAPER THAN EATING IN THE HOTEL.

Review of Hotel Lucerna Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
FC, NORTH CAROLINA
Sep 9, 2009

BEST PLACE TO STAY

A GREAT PLACE TO STAY. ITS SAFE. NEVER HAD ANY PROBLEMS WITH SAFETY. STAFF ARE ALWAYS WILLING TO HELP. THE ONLY THING THEY COULD DO IS CLEAN THE CARPET OR MAYBE GET NEW CARPET.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

THERE ARE A NUMBER OF PLACES TO EAT AROUND THE HOTEL THAT IS CHEAPER THAN EATING IN THE HOTEL.

Review of Hotel Lucerna Ciudad Juarez

Reviewer score

5
5.01.0
El Coronel
Albuquerque, NM
Jul 20, 2009

Excellent hotel

Overall, the experience was great. We only had a minor issue when checking in. The system was donw, so they could not program the room keys and wanted us to wait in the lobby, but after suggesting that they let us in with a master key, the staff was gracious in accomodating us.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The breakfast buffet was excellent at the hotel restaurant. For linner (i.e., lunch and dinner), Sanborns accross the street or Los Arcos a short walking/driving distance are excellent choices. Fast food restaurants are also nearby. For those seeking to experience the true Mexican nightlife, Arriba Chihuahua is also just a short walk away from Hotel Lucerna.

Review of Hotel Lucerna Ciudad Juarez

Reviewer score

5
5.01.0
El Coronel
Albuquerque, NM
Jul 20, 2009

Excellent hotel

Overall, the experience was great. We only had a minor issue when checking in. The system was donw, so they could not program the room keys and wanted us to wait in the lobby, but after suggesting that they let us in with a master key, the staff was gracious in accomodating us.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The breakfast buffet was excellent at the hotel restaurant. For linner (i.e., lunch and dinner), Sanborns accross the street or Los Arcos a short walking/driving distance are excellent choices. Fast food restaurants are also nearby. For those seeking to experience the true Mexican nightlife, Arriba Chihuahua is also just a short walk away from Hotel Lucerna.

Review of Hotel Lucerna Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
FOREST CITY
Jul 8, 2009

GREAT HOTEL FOR THE PRICE

THE ONLY THING WAS THAT WHEN WE CHECKED OUT THEY TRIED SAYING WE HAD NOT PAID YET BUT WHEN REALLY WE DID BY PAYING ORBITZ. WE GOT IT STRIGHTEN OUT.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Hotel Lucerna Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
FOREST CITY
Jul 8, 2009

GREAT HOTEL FOR THE PRICE

THE ONLY THING WAS THAT WHEN WE CHECKED OUT THEY TRIED SAYING WE HAD NOT PAID YET BUT WHEN REALLY WE DID BY PAYING ORBITZ. WE GOT IT STRIGHTEN OUT.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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