Hotel Colonial Ciudad Juarez

3 stars
AV. Abraham Lincoln #1335, Col. Cordova Americas, Ciudad Juarez, 32310
Hotel Overview
Reviewer score
4.0
out of 5
11 reviews
Well priced.Very clean.Good Staff

Our trip was for the American Consulate, this was my second trip to this Hotel , and I recommend it... See full review

  • Macanri
  • Sep 1, 2009
My First Time To Mexico

My husband and I got to enjoy time by the pool swimming and reading. It was very quite at night... See full review

  • Travelin Alisha
  • Jul 7, 2009
Located in the best Touristic and Business Zone of the city. Only 10 minutes from American Consulate and a few minutes from the International border, Hotel Colonial Ciudad Juarez is the best option for your business, family and health trip. Our amenities include restaurant, outdoor swimming pool and children's pool, special events ball room and business center. Our room offers individual air conditioning and heater, work desk, cable TV, bathroom with amenities, special make up and shaving mirror. We offer as a courtesy to our guest continental breakfast, Wi-Fi and private parking. Free transportation to American Consulate and Airport, please check our schedule. Special discount at the restaurant for our guests.

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Hotel Colonial Ciudad Juarez Rooms

Junior Suite
EXECUTIVE JR. SUITE WITH 1 KING BED, SMOKING OR NON, TV WITH CABLE AND MOVIE CHANNELS, BUSINESS STYLE DESK, DINNING TABLE, PHONE AND AC. ALL ROOMS ARE GARDEN AND POOL VIEW, MINI BAR AND MULTIPLE CLOSET. CONTINENTAL BREAKFAST AND W-FI INCLUDED.
Standard Double Room
Spacious and comfortable room with one King Bed, Flat screen Cable- TV, executive desk, air conditioning and heater, shower and bath tub bathroom with amenities, make up and shaving mirror, Garden and pool view. Continental Breakfast, Wi-Fi and private parking included
Standard Room
Spacious and comfortable room with one King Bed, Flat screen Cable- TV, executive desk, air conditioning and heater, shower and bath tub bathroom with amenities, make up and shaving mirror, Garden and pool view. Continental Breakfast, Wi-Fi and private parking included

Amenities

  • Free continental breakfast
  • Free internet
  • Free airport shuttle
  • Free parking
  • Outdoor pool
Activities
Outdoor pool
Spa
Dining
Free continental breakfast
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Doctor on call
Internet
Free internet
Transportation
Free airport shuttle
Parking
Free parking
Accessibility
Accessible facilities

Meeting facilities

Meeting Info
Five rooms designed for meetings and events with capacity from 30 to 200 persons. Facilities: Air conditioning, rest areas, audio and visual equipment and internet.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (11)

Ratings and reviews for Hotel Colonial Ciudad Juarez

Overall score

4 / 5
5.01.0
11 out of 11
Amenities:
3.6
Room cleanliness:
4.9
Hotel staff:
4.5
Room comfort:
4.5
Location:
4.7
Value:
4.3

91% would recommend to a friend.

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

4
5.01.0
Mrs Rosas
Business
Clebure Texas
Mar 7, 2010

great hotel

I really enjoyed this hotel, as soon as you come into mexico theres no way of getting lost. I loved that the staff was extremely helpful and courteous. The chauffer was beyond great.. my husband and I stayed there for our interview at the Consulate. Though it is not too close like the hotel states, but they do take you there as a gratuity. We also took our baby and they were very cautious of our safety. Were having to go in another month, I will definetely be staying there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
Business
KC Missouri
Feb 16, 2010

Weekend Getaway

Overall the hotel experiance was AWESOME! The location was excellent. Everthing was a short safe walking distance away including restaurants,mall,supermarket,bank,currency change, taxi company. Great price!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Porte Bella directly behind the hotel has a wonderful buffet.

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

2
5.01.0
Anonymous
Business
Albuquerque, NM
Oct 11, 2009

It is what it is, $20 deposit for remote

Went down to Juarez and participated in mountain bike race "Chupacabra 100 KM", 2 day stay at hotel close to race venue. My only concern was a $20.00 dollar deposit for remote and leaky faucet,faucet was fixed asap. Hotel never dissapoints. Even continental breakfast is better than other hotels in USA.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Across street is restaurant called Viva Mexico, very good mexican food and excellect folkloric dance show, several regions in mexican culture are portrayed thru dance. Price is very reasonable.

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

5
5.01.0
Macanri
Business
Phoenix
Sep 1, 2009

Well priced.Very clean.Good Staff

Our trip was for the American Consulate, this was my second trip to this Hotel , and I recommend it for several reasons, Clean, Safe, Secure, ok it is away from the clinics and the Consulate, but they provide a bus service to and from the hotel, I always felt safe and enjoyed the stay, good for people not used to visiting Juarez..............

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

The hotel needs to run the bus more often, and improve on the computer service.Great place and nice helpfull staff...

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
Business
Chicago, IL
Jul 12, 2009

Convenience

Hotel offers transportation to U.S. Counsulate

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

5
5.01.0
Travelin Alisha
Business
Clermont, Iowa
Jul 7, 2009

My First Time To Mexico

My husband and I got to enjoy time by the pool swimming and reading. It was very quite at night time, which is a huge plus. I also felt very safe staying there. All the staff was very nice. This trip was very smooth.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

All the places were great!

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

2
5.01.0
Rudy the family guy
Business
Los Angeles, Cali.
Jun 16, 2009

APPARENTLY UNDER NEW MANAGEMENT

My stay at the Colonial was not what i expected. Having been a guest before I decided that a stay at the Colonial would be a good idea. Unfortunately i was wrong. My stay was not what I would describe as a good one. The fee i asumed i would be getting was not what i got. What was suppose to have been a $259.00 stay turned into a $320.00 stay. Each night i was charged a tax for staying. This upset me however it was too late to make other hotel arrangements. As for the "pay at the beginning or at the end of you stay" goes that was a laugh. I had to put the price of two days before i was allowed to stay. I did not know this at the time and they were not going to let me stay despite my reservations, which they would not let me get out of. After a 14hr. ride down to Mexico I promised to pay the next day. Well the next day at noon I was harrased by the hotel desk for payment. So I paid, but apparently no one told the next shift in staff as they called my room and harassed me again. So anyway after all that i thought my stay would be a quiet one, but no I was wrong. You know when they asked if you would prefer smoking or non-smoking, well that is just that. you could prefer non-smoking but that is not what you might get. Apparently it all depends on who your neighbor is. My neighbor was a chain smoker and had about 7 cigareetes a day and two at night. When i brought this to the attention to the staff they just told me that they would look into it. they must have not seen anything because i was still smelling the smoke and I had to place a towel under the door entrance to stop the smell from entering my room. When asked if I could switch rooms they would not let me since i had switched rooms already (they put my first room next to the street). So i was forced to have my room door closed all the time when the days reached into the high 90's and the nights in the 80's. the day staff was two twenty something male and female who had more fun looking at each other than at the guests needs. As for the house keepng, they are nice...when they think you could understand them, but if you act like you dont know spanish (which i always do to make sure who is a good person and who is not) they talk some intersting things about you with their friends and have a few things to call you in spanish. The one saving grace is the transportation they provided. The driver was friendly and helped you get around and point out some interesting places to go for good prices while staying there. Overall its good for a one night stay or if you enjoy watching staff members trying to hook-up. So why two stars you womder? Well I am still alive after coming back from a place where the place is patrolled by military police in full riot gear and heavy fire - power...and that thanks to the hotels security.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Time-saving tip: Not Applicable

ASk the driver for good places to go or places to stay away from.

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

4
5.01.0
Anonymous
Business
Idaho Falls
Sep 27, 2008

Great location

The Colonial Hotel was very comfortable, the room were very clean. I liked the fact that the location was very close to the US Enbassy and I was able to complete all my business in a timely manner. I highly recommend this hotel for people that have business with the US Embassy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

There were a lot of restaurants close to the hotel.

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

5
5.01.0
Anonymous
Business
houston
May 23, 2008

Personalized service

Everything i asked for even the smallest things like directions were all taken care of in an instant. Great staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Colonial Ciudad Juarez

Reviewer score

5
5.01.0
Anonymous
Business
St Louis, MO
Mar 27, 2008

Good for business at the consulate

This hotel was great. We had business to attend to in Ciudad Juarez. We had a great experience during our stay. My main concern was trasnportation to and from the consulate. They have safe taxi cabs right outside the hotel. The also park outside the consulate. I felt safe while I was in the hotel because they have a guard and the hotel is gated. The only downside was that there is no restaurant within the hotel; however, there are several restaurants that deliver- good ones too. Never having been in this city, my main concern was safety. The staff was great. When we got there, our phone wasn't working, but they fixed it right away. We were so satified that my husband will be staying there again when he comes back to finish other consulate business.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There are a couple of restaurants nearby - if you are willing to walk.

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