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Hotel Overview
fantastic
was very good i am happy with my stancia there so i am sure i will recomende it
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trompas
- May 6, 2012
Good hotel
Friendly staff, good restaurant options. The all inclusive is a good deal if you drink and plan on...
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Jano
- Apr 7, 2012
Quiet Cancun beach getaway in the hotel zone between lagoon and sea
The Westin Resort & Spa Cancun is perched between Nichupte lagoon and the Caribbean waters on a white-sand beach. The hotel has four shimmering outdoor pools, a fitness center and signature spa, as well as lit outdoor tennis courts, water sports and a club for kids. Elegant, contemporary guest rooms swathed in crisp linens overlook the lagoon or turquoise sea. Breeze-swept outdoor bars and restaurants and an array of indoor dining venues cater to diverse tastes. An all-inclusive plan is an option.
The Westin Resort and Spa Cancun Rooms
- Ocean View
- One king bed or two double beds. Westin's signature heavenly beds.Floor to celing window providing carribean sea/sunrise view. Tear yourself away from the windows to appreciate the other pleasures: contemporary design with Mexican-style accents, a separate sitting area, amenities such as satellite TV and High Speed Internet Access, plus the indulgent Westin Heavenly Bath. (455 square feet)..
- Lagoon View
- One king bed or two double beds. Westin's signature heavenly beds. Floor to celing window providing lagoon/sunset view. Tear yourself away from the windows to appreciate the other pleasures: contemporary design with Mexican-style accents, a separate sitting area, amenities such as satellite TV and High Speed Internet Access, plus the indulgent Westin Heavenly Bath. (455 square feet).
- Rooms with All Inclusive All Categories
- Daily breakfast buffet or a la carte at El Palmar Restaurant
Daily lunch buffet* or a la carte at Sunset Restaurant
Daily dinner buffet* or a la carte at El Palmar, Arrecifes or Sea & Stones Restaurant
*Buffet subject to availability
24-hr Room Service, A la carte snacks at Breeze, RBC lounge & The Place(limited bar menus)
Domestic & International drinks served by the glass (during operational hours of restaurants/bars)
Access to Westin Workout Room, Free in-room Internet access - Rooms with All Inclusive All Categories
- Must book "All-Inclusive" rate category
A surcharge applies in some dishes of the restaurant menus for lunch, dinner & room service
Not included:
In-room minibar items, Hair salon, Heavenly Spa, concession-shop products or services; telephone calls (800-number service charge applies), Premium & deluxe beverage brands, wine by the bottle, laundry service, business center
Kids from 0-4 free of charge
Kids from 5-12: Charge of USD $40 per kid per night
Kids 13 and above: Pay as an adult - Royal Beach Lagoon View
- One king westin heavenly bed or two double westin heavenly beds. Private balcony with Ocean view. Over sized desk, 32 inches plasma tv with premium channels with pay moview. Two dual line speaker phone with voice mail. Cable and wireless internet access(surcharges).Cofee maker and mini bar.Iron/ironing board. Lap top compaible safe. Private check in. Complimentary daily buffet breakfast and evening hors d'oeuvre and cocktail.
- Royal Beach Ocean View
- One king westin heavnly bed or two double westin heavnly beds. Private balcony with Ocean view. Oversized desk, 32 inches plasma tv with premium channels with pay moview. Two dual line speaker phone with voice mail. Cable and wireless internet access(surcharges).Coffee maker and mini bar.Iron/ironing board. Lap top compaible safe. Private check in. Complimentary daily buffet breakfast and evening hors d'oeuvre and cocktail.
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Hotel Map
- Area served
- Cancun.
- Nearby airports
- Cancun International Airport - six miles.
- Area description
- Beachfront Resort located on Punta Nizuc at the southern end of Cancun's hotel zone. Six miles from Cancun International Airport. 10 minutes from superb shopping and award-winning restaurants. 7 miles from the Convention Center and 20 minutes from the City of Cancun.
Amenities
- 24 Hour Room Service
- Babysitting/Child services
- Barber/Beauty Shop
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Fitness center
- Fitness center or spa
- Free parking
- Gift Shop
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Indoor Pool
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pets allowed
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Solarium
- Spa services
- Tennis
- Tour Desk
- Wireless Internet
Dining
- Sunset Bar
- Just steps from the main pool, Sunset Bar is the perfect place to break for an alfresco lunch, with salads, sandwiches, burgers, and grilled items, plus ice cream, cocktails, and more. The terrace offers extraordinary views of the Caribbean Sea.
Cuisine: Light Fare
Dress Code: Casual
Hours: 12:00 PM - 5:00 PM
Atmosphere: Ocean view - Sea & Stones
- Sea & Stones offers a truly unique experience: meals custom-cooked on hot stones, then enjoyed under a traditional palapa (straw hut) on the beach with delicious sangria or other local cocktails, plus stunning views of the Caribbean and Cancun.
Hours: 6:00 PM - 11:00 PM; Closed Mondays
Atmosphere: Romantic dining under a palapa
Setting: Ocean View - El Palmar
- Making the most of the local bounty, such as tropical fruits and fresh seafood, El Palmar offers extensive choices for breakfast, lunch, and dinner. Bring the whole family and enjoy a casual meal by the main pool overlooking the Caribbean
Cuisine: International
Hours: 6:30 AM - 11:30 PM
Atmosphere: Family & friendly
Setting:Ocean view - The Place - Bar & Lounge
- Looking for somewhere to just hang out and relax? The Place is your place. Gather with friends and unwind with a beer, one of our signature martinis, or a choice from our huge tequila list-plus gourmet appetizers and ocean views.
Cuisine: Snacks
Hours: 10:00 AM - 6:00 PM
Atmosphere: Beach Bar - Brisa/ Breeze
- Sea breezes and refreshing drinks: what better recipe for relaxation? Find it at Brisa/Breeze, located by the main pool and offering cocktails, other beverages, and light snacks with a tranquil ocean backdrop
Cuisine: Snacks
Dress Code: Casual
Hours: 10:00 AM - 6:00 PM
Atmosphere: Swim-Up Bar/Pool Bar
Setting: Ocean view - Arrecifes
- The resort's best place to enjoy a romantic dinner for two, Arrecifes has it all: an excellent fine-dining menu, extensive wine list, cozy ambience, and beautiful ocean views.
Cuisine: Comtemporary
Dress Code: Business Casual
Hours: 6:00 PM - 12:00 AM, Closed Tuesdays
Atmosphere: Cozy
Setting: Ocean view
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (326)
Ratings and reviews for The Westin Resort and Spa Cancun
- All travelers (326) 3.9 / 5
- Business (2) 3.5 / 5
- Couples (181) 4.1 / 5
- Families (73) 3.7 / 5
- Friends (46) 3.8 / 5
- Singles (24) 4 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.4
- Room comfort:
- 4.2
- Location:
- 4
- Value:
- 4
84%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
trompas
fantastic
was very good i am happy with my stancia there so i am sure i will recomende it
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Jano
Good hotel
Friendly staff, good restaurant options. The all inclusive is a good deal if you drink and plan on at least 2 meals at hotel
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Vik Y
Good place
Great, nice and very clean Hotel. Location is optimal.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Ms international
Relaxation at its best
My boyfriend and I had a great time here...it was so peaceful and relaxing...everyone was so sweet and attentive...I would definitely go back again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 2
- Value:
- 4
Reviewer score
Would recommend
Craster
Exceptional deal for a great price
Make sure you select the upgrade to the Royal Beach Club. You'll be rewarded with an extra large room with a great view of either the lagoon or the ocean. The club is separate from the main hotel with its own beach and pool areas. You also are treated to complimentary "continental" breakfast with plenty of food choices and a complimentary cocktail/happy hour with as many drinks as you want and plenty of appetizers! Top it off with free Internet and you cannot beat it! The hotel is well away from the crazy hotel zone but restaurants and clubs are easily accessed via bus which runs 24/7! You are also located at the beginning of a great walkway that extends along the lagoon for walkers and cyclists for about 6 kilometers and ends at a great beach location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
Short drive from hotel
Buses available at the end of the drive: try Harry's, Savio's, La Destileria, Cenacolo and more!!!!!
Reviewer score
Would recommend
Alice Chen
reasonable place
it is worth the money. we got upgraded to a nice room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
indeff
Just so so. Under-staffed.
Overall it is ok. However the resort is obviously under-staffed. Any service request would take a while simply because there were not enough people working for guests. Sea-view rooms are very noisy during the night - probably due to improper design of balcony and/or the door. It is not sound-proof at all. Swimming pools are great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 2
- Value:
- 3
Shopping tip:
Short drive from hotel
Go to Plaza Las Americas if you want to see where Cancun local people go for shopping. It has a huge supermarket in it as well :)
Reviewer score
Would recommend
padre
Excellent beach
We have been here numerous times before and the service conintues to be excellent. They sometimes seemed a bit slow at the lunch hour but the employyes are working hard, it is not because they are wasting time, but maybe the hotel needs to hire a few more folks. It is a great location at the far end of the beach unless you want to be close to shopping and discos.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short drive from hotel
The Thai restuarant at the Isla shopping center is excellent.
Reviewer score
Would recommend
hyperbole
bipolar
if you like a quiet place with great views, a fantastic deal in the royal beach club, a very helpful staff and a fine room, this is the place. if you are bothered by ticky-tacky stuff such as a lamp that does not work, a balcony chair that is broken, a tv that has poor sound quality, etc., this is not the place. maintenance is not a word that means much here. its staff spends too much time at the other westin property, the lagunamar which is a time share hot spot. we will return because i can deal with a broken balcony chair.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Mudly
A Ship about to sink!
The hotel doesn't seem to have a manager, or trained staff. They are very confused with any request. For 3/7 nights, we had no housekeeping services!!! When they came, they forgot to bring towels, or shampoo, or soap! The pool towels were a treasure to be hunted! The pools were good, the ocean is beautiful, but for the same price, there's got to be sth better nearby! Average kitchen service by the beach was 45 minutes!Oh well!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 3
- Value:
- 3
Shopping tip:
Short drive from hotel
Don't bother going into the centro area for shopping!
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