$136 Avg/night
Rate and special offer based on Check-in: Jan 28, 2015 Check-out: Jan 29, 2015

The Westin Resort & Spa, Cancun

4 stars
Blvd. Kukulcan Km. 20 Zona Hotelera P. O. Box 1808, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
454 reviews
awesome trip

it was way better then i expected i had a really great time i would really like to do it again See full review

  • christopher z.
  • Jan 20, 2015
cool trip

really good hotel the only bad isn't all inclusive.. See full review

  • Jonathan S.
  • Jan 18, 2015
Quiet Cancun beach getaway in the hotel zone between lagoon and sea

The Westin Resort & Spa Cancun is perched between Nichupte lagoon and the Caribbean waters on a white-sand beach. The hotel has four shimmering outdoor pools, a fitness center and signature spa, as well as lit outdoor tennis courts, water sports and a club for kids. Elegant, contemporary guest rooms swathed in crisp linens overlook the lagoon or turquoise sea. Breeze-swept outdoor bars and restaurants and an array of indoor dining venues cater to diverse tastes. An all-inclusive plan is an option.

 

Highlights
  • Optional all-inclusive plan, including three meals daily, 24-hour room service, snacks and by-the-glass beverages
  • Modern, spacious rooms with sweeping lagoon or ocean views at Westin Resort & Spa Cancun
  • Club for children, complete with playground and indoor discovery room (fees may apply)

 

Rooms

All of the 387 contemporary guest rooms at Westin Resort & Spa Cancun are located in a six-floor main building and seven-story beach club. Each is flooded with light and features one king or two double signature Heavenly Beds with pillow-top mattresses, a breathtaking sea or lagoon view, satellite TV and wireless Internet access (fees apply). Royal rooms have private balconies, mini bars, oversized desks and in-room, laptop-sized safes as well as private check-in, complimentary daily buffet breakfast and evening hors d'oeuvres and cocktails. All-inclusive rooms in all categories feature 24-hour room service.

 

Dining

A wide range of dining options at Westin Resort & Spa Cancun caters to guests of all tastes. Options include the contemporary fine dining establishment overlooking the Caribbean or thatched-roof palapa, which sizzles fare atop hot stones. A casual snack bar, sunset bar steps from the main pool, and lounge serving martinis alongside gourmet appetizers are additional perks.

 

Recreation

The beachfront Westin Resort & Spa Cancun has its own workout room and spa offering massages and body treatments (fees apply). Many water sports are available, including parasailing and waterskiing (fees apply). Close proximity to Palancar Reef makes diving and snorkeling an option, too. Meanwhile, guests can opt to arrange tee times at a golf course nearby.

 

Transportation
  • Cancun International Airport (6 mi/9.6 km)

 

Attractions
  • Plaza Kukulcán shopping (4.5 mi/7 km)
  • Cancun Convention Center (7 mi/11.2 km)

 

Business
  • 11 flexible meeting spaces, the largest of which is a 9,688-square-foot ballroom for up to 1,200 reception-style
  • Business center

 

Recommendations for you

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Reviewer score 4.3 out of 5
Reviewer score 3.5 out of 5

The Westin Resort & Spa, Cancun Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Children's activities
Tennis
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Wake-up service
In-Room Safe
Car rental desk
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Iron

Nearby points of interest

  • Playa Delfines: 1.7 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.2 mi
  • Riviera Cancun Golf: 3 mi
  • Avenida Kukulkan: 4 mi
  • Interactive Aquarium: 5 mi
  • El Rey Ruins: 5.1 mi
  • Playa Tortugas: 7.6 mi
  • Dubai Palace Casino: 7.7 mi
  • Museo Maya de Cancun: 7.8 mi
  • Avenida Tulum: 8.9 mi

Dining

Sea & Stones
Sea & Stones offers a truly unique experience: meals custom-cooked on hot stones, then enjoyed under a traditional palapa (straw hut) on the beach with delicious sangria or other local cocktails, plus stunning views of the Caribbean and Cancun.
The Place – Bar & Lounge
Looking for somewhere to just hang out and relax? The Place is your place. Gather with friends and unwind with a beer, one of our signature martinis, or a choice from our huge tequila list—plus gourmet appetizers and ocean views.
Brisa/Breeze
Sea breezes and refreshing drinks: what better recipe for relaxation? Find it at Brisa/Breeze, located by the main pool and offering cocktails, other beverages, and light snacks with a tranquil ocean backdrop.
Sunset Bar
Just steps from the main pool, Sunset Bar is the perfect place to break for an alfresco lunch, with salads, sandwiches, burgers, and grilled items, plus ice cream, cocktails, and more. The terrace offers extraordinary views of the Caribbean Sea.
El Palmar
Making the most of the local bounty, such as tropical fruits and fresh seafood, El Palmar offers extensive choices for breakfast and dinner. Bring the whole family and enjoy a casual meal by the main pool overlooking the Caribbean.
Arrecifes
The resort’s best place to enjoy a romantic dinner for two, Arrecifes has it all: an excellent fine-dining menu, extensive wine list, cozy ambience, and beautiful ocean views.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (454)

Ratings and reviews for The Westin Resort & Spa, Cancun

Overall score

4 / 5
5.01.0
454 out of 454
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.4
Comfort:
4.2
Location:
4
Value:
4.1

84% would recommend to a friend.

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Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
christopher z.
Business
N/A
Jan 20, 2015

awesome trip

it was way better then i expected i had a really great time i would really like to do it again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Jonathan S.
Business
jonesboro
Jan 18, 2015

cool trip

really good hotel the only bad isn't all inclusive..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Resort & Spa, Cancun

Reviewer score

4
5.01.0
Michael e.
Business
round rock
Jan 12, 2015

Nice hotel

Would go back .The good, The staff was helpful and the place was nice, the beach and pool areas were great . Plan on eating else where because the restaurants are over priced and $7 dollars for a bottle of water was not acceptable. The place was on the quiet side when I went and so if you seek a quiet get away this an awesome place! The location was not very central but rather at the beginning of the hotel stretch, Wifi works in lobby area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of The Westin Resort & Spa, Cancun

Reviewer score

2
5.01.0
docjonesman
Business
N/A
Jan 7, 2015

DocJones

The hotel was dirty, the beach was dirty, and room service stole my wife's phone.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Resort & Spa, Cancun

Reviewer score

3
5.01.0
THOMAS M.
Business
N/A
Jan 5, 2015

expensive

relaxed ,courteous staff all over nice experience ................................................................................................................................................................................................................................

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Heidi A.
Business
N/A
Dec 23, 2014

Clean hotel

The room was incredible clean and the staff was very nice

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Heidi A.
Business
N/A
Dec 22, 2014

Clean hotel

The room was incredible clean and the staff was very nice

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Tawana J.
Business
N/A
Dec 17, 2014

amazing trip

I was on vacay with my bf and it was amazing. The staff was great. The hotel in a whole was perfect. The view, cleanliness, and staff was GREAT. I would definitely recommend this hotel to a friend

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Resort & Spa, Cancun

Reviewer score

4
5.01.0
Jacko12
Business
New York
Sep 30, 2014

Great

A great hotel right on the beach . Very friendly staff.. Will definetly be returning

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Resort & Spa, Cancun

Reviewer score

4
5.01.0
Almo52699
Business
South Brunwick, NJ
Sep 7, 2014

Decent Vacation

Stayed at RBC in the last week of August. Had a nice time at the beach. Had practically the beach to ourselves. Had a relative who stayed at the other building. The front staff did not make an effort to offer him an upgrade. The staff quoted full price. Had a problem wih the room safe. Had to call 3 straight days before someone fixed it. Also had other minor room problem such as lightning by the door which did not turn on. Wish we knew what was covered under RBC. It would have been nice if there was a brief tour given. Marco was fabulous! The staff during cocktail time did the bare minimum. Overall, would come back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Excellent breakfast buffet at the RBC. That along was worth the upgrade. Marco went out of the way to serve you. The morning staff was better than the cocktail staff.

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