$108 Avg/night
Rate and special offer based on Check-in: Sep 2, 2015 Check-out: Sep 5, 2015

The Westin Resort & Spa, Cancun

4 stars
View map of Blvd. Kukulcan Km. 20 Zona Hotelera P. O. Box 1808, Boulevard Kukulcan KM 20, Cancun, 77500

Hotel Overview

Reviewer score
4.0
out of 5
421 reviews
Getaway

The room had an amazing view! I wish all the rooms had wifi service and that the ac would have been... See full review

  • Raquel B.
  • Aug 24, 2015
nice place

Good service and nice view. Good service and nice view. Good service and nice view. Good service... See full review

  • Y3
  • Jun 11, 2015

A wide range of dining options at Westin Resort & Spa Cancun caters to guests of all tastes. Options include the contemporary fine dining establishment overlooking the Caribbean or thatched-roof palapa, which sizzles fare atop hot stones. A casual snack bar, sunset bar steps from the main pool, and lounge serving martinis alongside gourmet appetizers are additional perks.

 

General
  • Cancun International Airport (6 mi/9.6 km)

 

Location

The Westin Resort & Spa Cancun is perched between Nichupte lagoon and the Caribbean waters on a white-sand beach. The hotel has four shimmering outdoor pools, a fitness center and signature spa, as well as lit outdoor tennis courts, water sports and a club for kids. Elegant, contemporary guest rooms swathed in crisp linens overlook the lagoon or turquoise sea. Breeze-swept outdoor bars and restaurants and an array of indoor dining venues cater to diverse tastes. An all-inclusive plan is an option.

 

Dining
  • Plaza Kukulcán shopping (4.5 mi/7 km)
  • Cancun Convention Center (7 mi/11.2 km)

 

Rooms

All of the 387 contemporary guest rooms at Westin Resort & Spa Cancun are located in a six-floor main building and seven-story beach club. Each is flooded with light and features one king or two double signature Heavenly Beds with pillow-top mattresses, a breathtaking sea or lagoon view, satellite TV and wireless Internet access (fees apply). Royal rooms have private balconies, mini bars, oversized desks and in-room, laptop-sized safes as well as private check-in, complimentary daily buffet breakfast and evening hors d'oeuvres and cocktails. All-inclusive rooms in all categories feature 24-hour room service.

 

Property features

Beachfront Cancun resort in hotel zone with all-inclusive option

Highlights
  • Optional all-inclusive plan, including three meals daily, 24-hour room service, snacks and by-the-glass beverages
  • Modern, spacious rooms with sweeping lagoon or ocean views at Westin Resort & Spa Cancun
  • Club for children, complete with playground and indoor discovery room (fees may apply)

 

Nearby attractions
  • 11 flexible meeting spaces, the largest of which is a 9,688-square-foot ballroom for up to 1,200 reception-style
  • Business center

 

Business
  • 11 flexible meeting spaces, the largest of which is a 9,688-square-foot ballroom for up to 1,200 reception-style
  • Business center

 

Transportation
  • Optional all-inclusive plan, including three meals daily, 24-hour room service, snacks and by-the-glass beverages
  • Modern, spacious rooms with sweeping lagoon or ocean views at Westin Resort & Spa Cancun
  • Club for children, complete with playground and indoor discovery room (fees may apply)

 

Recreation

The beachfront Westin Resort & Spa Cancun has its own workout room and spa offering massages and body treatments (fees apply). Many water sports are available, including parasailing and waterskiing (fees apply). Close proximity to Palancar Reef makes diving and snorkeling an option, too. Meanwhile, guests can opt to arrange tee times at a golf course nearby.

 

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The Westin Resort & Spa, Cancun Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Children's activities
Tennis
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Wake-up service
In-Room Safe
Car rental desk
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Iron

Nearby points of interest

  • Playa Delfines: 1.7 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.2 mi
  • Riviera Cancun Golf: 3 mi
  • Avenida Kukulkan: 4 mi
  • Interactive Aquarium: 5 mi
  • El Rey Ruins: 5.1 mi
  • Playa Tortugas: 7.6 mi
  • Dubai Palace Casino: 7.7 mi
  • Museo Maya de Cancun: 7.8 mi
  • Avenida Tulum: 8.9 mi

Dining

Arrecifes
The resort’s best place to enjoy a romantic dinner for two, Arrecifes has it all: an excellent fine-dining menu, extensive wine list, cozy ambience, and beautiful ocean views.
El Palmar
Making the most of the local bounty, such as tropical fruits and fresh seafood, El Palmar offers extensive choices for breakfast and dinner. Bring the whole family and enjoy a casual meal by the main pool overlooking the Caribbean.
Sunset Bar
Just steps from the main pool, Sunset Bar is the perfect place to break for an alfresco lunch, with salads, sandwiches, burgers, and grilled items, plus ice cream, cocktails, and more. The terrace offers extraordinary views of the Caribbean Sea.
Brisa/Breeze
Sea breezes and refreshing drinks: what better recipe for relaxation? Find it at Brisa/Breeze, located by the main pool and offering cocktails, other beverages, and light snacks with a tranquil ocean backdrop.
The Place – Bar & Lounge
Looking for somewhere to just hang out and relax? The Place is your place. Gather with friends and unwind with a beer, one of our signature martinis, or a choice from our huge tequila list—plus gourmet appetizers and ocean views.
Sea & Stones
Sea & Stones offers a truly unique experience: meals custom-cooked on hot stones, then enjoyed under a traditional palapa (straw hut) on the beach with delicious sangria or other local cocktails, plus stunning views of the Caribbean and Cancun.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Westin Resort & Spa, Cancun

Overall score

4 / 5
5.01.0
421 out of 421
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.4
Comfort:
4.2
Location:
4
Value:
4.1

83% would recommend to a friend.

Sort by:
Review of The Westin Resort & Spa, Cancun

Reviewer score

3
5.01.0
Dean B.
Family
N/A
Aug 26, 2015

Great Family Trip

Hotel is in one of the most beautiful places. Clean pools. Our Room had shower issues and wouldn't drain. One day the maid left our room door open for hours. Fortunately nothing was stolen. There were ants in our room. The staff was fast & great at getting us another room. However This room too had issues. A/C couldn't keep up with the heat outside. We left the blinds closed to help keep the heat out. This really sucked as we had an Ocean view room:(

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
5
Comfort:
1
Location:
5
Value:
4
Trip purpose:

Family

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Raquel B.
Couples
N/A
Aug 24, 2015

Getaway

The room had an amazing view! I wish all the rooms had wifi service and that the ac would have been a bit better, I would wake up hot or cold. Overall good place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of The Westin Resort & Spa, Cancun

Reviewer score

3
5.01.0
Mohammed M.
Couples
N/A
Aug 24, 2015

it was a great honeymoon.

the hotel met our expectations. i wish the beach was cleaner though. restaurants were nearby and me and my wife had great time.. we will be back for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Couples

Review of The Westin Resort & Spa, Cancun

Reviewer score

4
5.01.0
Kate B.
Family
San Jose
Jul 8, 2015

Relaxing trip to Cancun

The hotel is attractive and the staff are friendly and helpful. The restaurants are good and rarely full. There are many large pools in addition to the beach. Unfortunately, the pools were quite cold and there was no hot tub. In addition, due to wind, (we were there in February) the beach was closed for swimming most of the trip. We walked to the end of the beach and could swim and snorkel. We also went to Isla Mujeres and the north shore to swim. This was a 25 minute bus ride for only 90 pesos. It is a great hotel for the price, but next time I will probably stay further North to be closer to the calm beaches.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Family

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Y3
Friends
Los Angeles
Jun 11, 2015

nice place

Good service and nice view. Good service and nice view. Good service and nice view. Good service and nice view. Good service and nice view. Good service and nice view.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Khadeja C.b
Family
N/A
Jun 11, 2015

First family trip

The hotel was great overall , pool and beach was clean and beautiful , staff was beyond helpful and amazing , the room was comfortable and clean, the bed was amazing. We had a great trip overall. However, the food at the on site hotel was horrible, we tried the burgers and had to taste at all, we did the buffet breakfast our last day and again food was bland, my husband did say the chicken and beans were good, my eggs and bacon was not. We had rather pay the taxis to take us to the Isla plaza . I would definitely recommend the hotel to friends if they don't mind taking a cab because it's the last hotel and pretty far from everything. Other than the food, the hotel staff and cleanliness and overall experience was amazing!! We would go back!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Family

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
evema
Couples
N/A
May 2, 2015

Awesome dating

It was really great to stay here. It worth the price and reasonable. Ocean View room is amazing and love pools.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of The Westin Resort & Spa, Cancun

Reviewer score

4
5.01.0
Kristie S.
Couples
Hummelstown
Apr 30, 2015

Honeymoon

My husband and I stayed here for our honeymoon. It was very nice, very relaxing. We stayed in a Royal Beach Club room. It was nice to open the door right onto the beach, very peaceful. Everyone was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Carlala
Couples
high point
Apr 24, 2015

Another Awesome Trip at the Westin

We come to Cancun several times a year and prefer the Westin due to the quiet location and near the BEST reef for offshore snorkeling. The service is always TOP notch and we always reserve the Royal Beach Club building for the inclusion of breakfast and happy hour. Thanks again Westin for another fabulous vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
MoonageAnna
Family
Imperial
Apr 21, 2015

Awesome first time Cancun trip

It was my first time traveling away from my children and first time on a plane. My fiancé had to change his flight at the last minute so I ended up going alone. I arrived at the resort tired, stressed, and dissapointed my fiancé couldn't make it. The moment I walked in everyone was very polite. The fellow at the front desk was very helpful and offered me an upgrade to an ocean view room. Needless to say I needed a little good news that day. As I was escorted through the grounds i realized what a pretty place it was. We got to my room and I was blown away by the ocean view. My patio was just steps from the ocean. One thing is that they do not accept American money at this resort. It's either credit/debit card or pesos. American money is accepted as tips but that's it. I actually had to take a bus downtown that cost 1$ as opposed to taking a 35$ cab down town to change my money to pesos. The bus was right down in front of the hotel. So it was easy. And the bus can take you everywhere so it's really convienient. The beach at the hotel was tranquil, never crowded and breathtaking. My fiancé arrived two days later and we went on a really cool excursion to Xcaret and and an awesome time. Overall my experience was great and I can't wait to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

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