$183 Avg/night
Rate and special offer based on Check-in: Aug 30, 2015 Check-out: Aug 31, 2015

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4 stars
View map of Blvd. Kukulcan Km. 12.5, Cancun, 77500

Hotel Overview

Reviewer score
4.3
out of 5
271 reviews
Great Honeymoon!

The hotel was beautiful, the staff were very friendly and helpful. We loved it here. The pool was... See full review

  • Amanda B
  • Jul 25, 2015
Love this Place

My husband and I have stayed at the Lagunamar several times and have always been pleased. Rooms are... See full review

  • Judith R.
  • Jun 28, 2015

The Westin Lagunamar Ocean Resort is a modern, chic getaway situated in an ideal location for easy access to many of Cancun's treasures.  Sandy beaches, golf courses, waterfront restaurants, fantastic shopping and ancient ruins are dotted throughout the area. Guests at this resort stay in private, spacious one or two bedroom villas that embody the culture of Cancun, with beach-themed decor and hand-picked artwork in every room. The hotel features breathtaking views of the Caribbean Sea, together with a business center, a fitness center, massage services, several restaurants which offer a range of cuisine, swimming pools and on-site water sports.

Rooms

The accommodations at Westin Lagunamar Ocean Resort include 394 one or two bedroom villas, with many overlooking the Caribbean Sea.  The rooms feature private terraces, washer and dryers, jetted tubs in the bathrooms, two flat-screened TVs, DVD and CD players, BOSE AM/FM radio and kitchens with granite counters, ceramic glass four-burner stovetops, microwaves and full-sized stainless steel refrigerators.

Highlights
  • Fantastic views with easy access to the beach
  • Supervised activities at kids club, including water play and mini golf
  • Villas contain a host of amenities and fully-equipped kitchens
Nearby attractions
  • La Isla Mall (across the street)
  • Playa Paraiso Gold Club (1.5 mi/2.4 km)
  • Mayan Aqua Dive (1.6 mi/2.6 km)
  • Downtown Cancun (17 mi /27 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (46 mi/74.9 km)
  • Tulum Ruins (82 mi/131 km)

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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Rooms

Villa
Description not provided

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Golf
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Poolside snackbar
Services
24 hour front desk
Concierge desk
Shops/Commercial services
Tour desk
Car rental desk
Parking
Parking
Accessibility
Accessible facilities
Room
Television with cable
Hairdryer in room
Fire alarm with light
Iron
Ironing board

Nearby points of interest

  • El Rey Ruins: 0.1 mi
  • Interactive Aquarium: 0.1 mi
  • Avenida Kukulkan: 1.1 mi
  • Museo Maya de Cancun: 2.8 mi
  • Playa Tortugas: 3.3 mi
  • Playa Delfines: 3.3 mi
  • Dubai Palace Casino: 4.6 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 5.5 mi
  • Dolphinaris Cancun: 5.9 mi
  • Riviera Cancun Golf: 7.4 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
10:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Overall score

4.3 / 5
5.01.0
102 out of 271
Amenities:
4.4
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.4
Location:
4.8
Value:
4.3

92% would recommend to a friend.

Sort by:
Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Santosh S.
Family
N/A
Jul 22, 2015

Family trip

This is my third time in Westin Lagunamar. The hotel and the amenities are superb. I felt the Front Desk should be more accommodating. The staff is excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Family

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Carleen M.
Family
N/A
Jul 17, 2015

Triip to Cancun

Hotel is in a very good location, right across La Isla mall and close to a grocery. Beach was awesome - white sand and not dirty (no weeds except for some when it rained but they cleaned right away). The infinity pool is just great. Room was good and the view was spectacular. However, on our last night when we were going to use the washer, upon opening it, there was dirty water in it which means the hotel didn't check if the washer was working or if it was even clean before letting us into the room. They tried to fix it but it was getting late and it would have taken them a long time. They didn't really seem to be apologetic about it. Upon checking out the next day though, the front desk was apologetic though. All the staff were great from the bellhop to the front counter, food servers, housekeeping, etc. except for 1 food server by the pool and 1 staff in the concierge. Both were not friendly but they seem to be the exception since everyone else was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Joe Ochoa
Family
Culiacan
Feb 18, 2015

Very nice family trip

The hotel is very well located. Just in front of a shopping center. The beach is very nice and the pools are nice. Ideal for families.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Joe Ochoa
Family
Culiacan
Dec 29, 2014

Nice family trip

The hotel has a very good location. It is great for families.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

5
5.01.0
S Shah
Family
Shrewsbury
Dec 29, 2014

Great location, wonderful rooms, everything nearby

This is a great place to visit with family. Malls and other shops are walking distance. The pools and facilities are great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Joe Ochoa
Family
Culiacan
Dec 20, 2014

Nice family trip

The hotel has a very good location. It is great for families.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Sockie
Family
Westchester, NY
Aug 18, 2014

GREAT FAMILY FUN

This is one of the best hotels I've ever stayed. The place was impeccable, the staff very friendly and professional. The only 2 issues I had is that they no longer took travelers checks and did not have any information as to where to cash any of them and while they tried somewhat to help the fact is they should have been able to cash it them. Additionally, when we booked it we provided information for 5 people one of them a small child. The hotel forced us to take a travel bed and made us pay extra for it ($250.a wk) even though we said the child can sleep with us in the bed. That aside, the pool was spectacular, great activities with the kids, food and drinks where fairly priced. We had a great time and would go there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Shopping tip: Short walk from hotel

There are 2 malls, one across and one about a block and 1/2 way. Go to the second one because while convenient, the one across the hotel was very expensive. You can also take the bus at any time and shop further down town.

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Happy Tammy
Family
Sammamish, WA
Jan 22, 2014

Great Place to Vacation!

The pool and grounds are amazing. The location right in front of a beautiful part of the beach can't be beat! The room is large - lot's of space for three-four people. The happy hour at the pool at 3 was a welcome treat.. We even watched the NFC championship football game in the Sports Bar on the hotel grounds - great food, happy hour, wonderful service!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Sightseeing tip: Short drive from hotel

Go to Isla Mujeres via catamaran...beautiful! Get an excursion where they take you snorkeling on the way, and parasailing on the way back.

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
TeamC
Family
Alberta, Canada
Dec 25, 2013

First Trip to Mexico

We took our family of 4 with 2 children ages 14 and 8 to Mexico for the first time and stayed at Westin Lagunamar. The Hotel was recommended to us by a friend who has visited Mexico several times. We were not disappointed! The pools are fantastic with the infinity pool looking right out over the beach at the Caribbean. The staff is attentive and very professional, the Lifeguards keep a keen eye if you are playing in the ocean. We made use of our kitchenette for breakfast and lunch which helps keep the costs down. We used the on-site market everyday for a very delicious cup of coffee to enjoy while walking on the beach for sunrise. We ate at all of the restaurants and found them all satisfactory. We would love to return again some time in the not too far future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Entertainment tip: Not Applicable

Xel-Ha is worth the money to go and enjoy. It is a bit of a trek, 1.5 hours by bus, but it is an amazing experience and the ticket is all inclusive for your meals and gear, just not the 5 extra excursions on-site.

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

5
5.01.0
Jman0413
Family
Riverside,CA
Dec 6, 2013

Great hotel across for the isla shopping mall

The mall was across the street food at hotel was pricey but the mall was across the street and had several mexican restaurants that were amazing taco grill and tacos and tequila. Clubs were a couple miles away take the bus 1 US dollar . Overall great hotel with great beach

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Shopping tip: Short walk from hotel

La isla shopping was across the street and the hotel had a mini mart too. Starbucks and mcdonalds if u miss home haha otherwise great location for shopping and and amazing pool

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