The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

convenient location with mall across the street. room has ants running around

WOW!! What a beautiful resort. Our room was spacious and had a jacuzzi, washer/dryer, fridge and stove top among other amenities. Resort has very well kept grounds and beach areas. Various jacuzzis and pools throughout the resort. They have their own grilling area for which we went to Walmart about 15min away taking the R1 bus for less than a dollar (8.50 pesos) and bought our own steaks and had a romantic cook out with my wife under the stars. I highly recomend taking the Xplor zip-line and underwater cave swimming adventure tour. Take your own water slippers for convenience. Xcaret, Chichen-itza and Xel-Ha Tulum is also a must if you have the time. AVOID Yellow Cab Transfers for transportation from and to the airport. I bought the round trip package and they FAILED to pick us up at the hotel and almost missed our flight back.

Worked out well for me and my guest, wouls stay again.

There are some things we really liked - kitchen, in-room whirlpool. Average was the balcony (small), the food (a lot of melted cheese on foods making it greasy). some things we didn't like was the control of lounge chairs. Peopled placed towels on chairs early and then when we came around at 10am, not much left except a lot of chairs with towels. Keep in mind this is a Westin Hotel with hotel prices. Breakfast buffet (average overall) was $300 peso! At lunch, 2 salads and 2 ice teas for about $35 US. Check-in was very slow. They do provide 12 outside grills for guests to use which was real nice, but their internal grocery store has very little food - which means a trip to Walmarts.

Our first time in Cancun, and the Westin was fantastic. Location is great (across street from La Isla outdoor shopping mall). You can get the local bus right outside the hotel. Grounds are beautiful, rooms are clean, staff is beyond helpful and excellent. We did a tour (booked on our own) and the tour company didn't show up, the Concierge kept checking on us and calling the company for us. They are just super-fantastic!!! Can't wait to go back.

/we stay 6 night when i reached 4.27.13 at 7.30 p.m at hotel my room was not ready and clean check in time 4.00 p.m so i called supervisor because 6 hour flight journey after 30 minutes room ready at 8 oclock after 3rd day same cituation when we make up a trip back to xcarat messup roop no change sheets and garbage approximetly 11 p.m i go on desk clerk and tellthem that is supervisor responsibility to check rsoom and clean ready for costomer supervisor name patricia

They will try to push a ripoff timeshare aggressively! Do not be fooled.

Everything about our experience was incredible! We loved having a fridge and microwave in the room, was great for left-overs. Everybody was very nice and helpful. The rooms are very clean and modern. The pools are fabulous. The hotel food was good, but too expensive. We went across the street to La Isla mall and found some great affordable places too eat. Taco grill is at the top of our list and watched some beautiful sunsets while we munched on steak tacos. I have concluded that whenever I vacation in Cancun I will only stay at the Westin Lagunamar. I've frequented Cancun many times and never had such a memorable experience.

Located across the street from shopping mall fine dining,and a short walk from many other of cancuns attractions. Always great weather. Cancunis a perfect getaway destination.

Really The Westin Lagunamar made our vocation fantastic. Good location because you can find La Isla shopping center front of the main lobby. Bus stop location. Dedicated concierge for you to arrange every think for you. Jacuzzi inside our bathroom. Fabulous beach and pool. All tours you need to do, the hotel will arrange it for you with tickets.