The Royal Islander
http://www.orbitz.com/hotel/Mexico/Cancun/The_Royal_Islander.h667861/
Choose your dates
Hotel Overview
Great Resort
The rooms, pool, beach and maid service were great. Sheets are changed daily. The rooms and grounds...
See full review
-
Carole R
- Sep 24, 2012
Family friendly
Cleanest hotel we've been to. Just consider for a family of five we spent about $150 a day on food,...
See full review
-
Go big red
- Jun 9, 2012
The smallest resort in the Royal Resorts collection, The Royal Islander has an intimate ambiance, a friendly family feeling that makes it a truly special place to be. A privileged location on the highest point of Cancun island gives guests incredible views of the Caribbean, the jungle and the Nichupte lagoon. Tropical flowering shrubs attract hummingbirds, orioles and other colorful birds to the gardens.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
Spend the morning on the beach or by the pool, play tennis or join in the daily activities lined up for you. Sign up for an hour's sail boating on the lagoon or try your hand at pottery painting, and of course you can also enjoy the facilities at the neighboring Royal Caribbean and Royal Mayan.
Resort Amenities: Large swimming pools
Tennis courts with floodlights for evening play
A sports desk where you can check out tennis equipment, snorkel equipment, volleyballs, golf clubs, beach towels, and board games
Beach, terrace & villa massages
Activities program for adults
The Royal Marina, located across the street from the resort, offering water sports and sailboats
Thomas More tour desk
Car rental
Golf program with discounted rates at several local courses
Cayo Largo Restaurant serving International cuisine and seafood
Paco's Tacos for Tex-Mex favorites
Bartolo's Pizza delivery service
The Royal Market convenience store
Daily maid service except Sunday and Mexican holidays
Guest laundry
Shuttle service between all the resorts and the Royal Marina, Captain's Cove, Pancho & Willy's Bar and Hacienda Sisal
Cribs service upon request
Wi-Fi throughout the resort and in the villas
Internet service available through the convenience store
24-hour Front Desk & 24-hour security
Currency exchange at Front Desk
In-room safes.
The Royal Islander Rooms
- Two Bedroom Master Suite with Full Kitchen
- The two-bedroom master suites at The Royal Islander sleep up to six people. They have two bedrooms and two bathrooms, a fully equipped kitchen, a living area with pull-down twin Murphy beds, a dining area and a private ocean-view terrace with sun beds and seating for four. The master bedroom has a king-size bed, the master bathroom and an independent door leading out on to the terrace. The guest bedroom has two beds, a private bathroom and a smaller balcony. Villa amenities include central air-conditioning, flat screen TVs, DVD players, Wi-Fi access, telephone, safety deposit box, walk in closets, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster. Size: 1,448 square feet including terrace.
- Standard Room
- Spacious and tastefully decorated, the rooms at The Royal Islander have two beds, ample closets, an en suite bathroom with shower and tub, centrally controlled air-conditioning and complimentary Wi-Fi access. Room amenities include a TV, telephone, coffee maker, microwave oven, mini fridge and an in-room safe. The balcony offers panoramic views of the Caribbean, the pool area and gardens or the Nichupte Lagoon.
- One Bedroom Suite with Full Kitchen
- The one-bedroom suites at The Royal Islander sleep up to four people. They have a fully equipped kitchen, a living area with pull-down twin Murphy beds, a dining area and a private ocean-view terrace with sun beds and seating for four. The bedroom has a king-size bed, the bathroom and an independent door leading out on to the terrace. Suite amenities include central air-conditioning, flat screen TVs, DVD players, Wi-Fi access, telephone, safety deposit box, walk in closets, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster.
Hotel Map
- Area served
- Cancun, Mexico
- Nearby airports
- Cancun International Airport - 6.6 miles
- Area description
- The Royal Islander is located in the Cancun Hotel Zone next to The Royal Caribbean and The Royal Mayan and opposite Captain's Cove restaurant on the shores of the lagoon. The nearest golf course is the Kukulcan Golf Club at the Hilton Cancun and for shoppers Kukulcan Plaza and La Isla are a ten-minute drive away.
Amenities
- Babysitting/Child services
- Bar/Lounge
- Concierge
- Currency exchange
- Doctor on call
- Elevators
- FREE parking
- Game room
- Gift shop
- High-speed internet
- Laundry service
- No smoking rooms/facilities
- Outdoor pool
- Pool
- Restaurant
- Room service
- Safe deposit box
- Tennis
- Tour desk
- Wireless internet
Dining
- Cayo Largo
- An intimate poolside garden restaurant with a relaxed ambiance, Cayo Largo offers Caribbean seafood and International favorites.
Cayo Largo is open for breakfast, lunch and dinner and the Terrace Bar is a popular spot for cocktails. - Pacos Tacos
- The upper deck at Cayo Largo is home to Paco's Tacos, our casual and colorful Tex-Mex restaurant. Satisfy your cravings for a crispy hard shell Tex-Mex taco, a burrito, chimichanga or your favorite fajitas. Of course, we also serve a variety of traditional Mexican tacos with soft corn and flour tortillas, guacamole and spicy salsas! Open daily: 12 noon - 10 p.m.
- Bartolo's Pizza
- Order a pizza to go from the convenient resort delivery service.
- Tradewinds at The Royal Caribbean
- Casual dining, Caribbean decor, buffet breakfast, and sandwiches for lunch, seafood and steaks for dinner, giving a taste of the topics.
- La Palapa at The Royal Mayan
- Open for breakfast, lunch and dinner, La Palapa features International favorites such as hamburgers and sandwiches and mouthwatering Mexican specialties including fish and shrimp tacos and Yucatecan lime soup.
- El Conquistador at The Royal Mayan
- Cancun's best kept secret, this intimate little restaurant is an enchanting spot for a romantic candlelit dinner. The menu features French, Italian and International specialties, seafood and prime Angus steaks. Tableside flambes are a house specialty, there is an Early Bird Special for those who like an early evening meal, and for an unforgettable dining experience don't miss Prime Rib Night.
- Captain's Cove at the Royal Yacht Club & Marina
- the street Lagoon location. Waterfront indoor/outdoor dining, fresh seafood and cuisine, breakfast buffet and Sunday brunch, Happy Hour and dinner buffet available.
Hotel Policies
- Check-in:
- 1300
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (15)
Ratings and reviews for The Royal Islander
- All travelers (15) 4.3 / 5
- Couples (7) 4.4 / 5
- Families (4) 4 / 5
- Friends (2) 5 / 5
- Singles (2) 4 / 5
- Amenities:
- 4.3
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.3
- Room comfort:
- 4.3
- Location:
- 4.5
- Value:
- 4.2
87%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Great Family Stay!!!
Would recommend this place to all families: great pool, great beach, friendly people, beautiful weather, plenty to eat, supermarket on site, free wifi... Dream holiday! We stayed in a 1 bedroom apartment. It has a huge balcony. Our daughter (3) slept on a matress in the living room and our son (9 months) slept in a crib that we put in the walk-in closet (perfect baby room)...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Aihong
Nice hotel for vacation
The hotel beach is gorgeous, It is in a quite area, the room is remodeled with nice granite/marble floor. The only thing we were not happy is shampoo and body lotion is not provided by the hotel, the hotel staff came to our room to give those stuffs expecting to be paid, but we did not realized it. Before he came he called our room twice to make sure we were in the room, but he is quiet when we picked up the phone. The second day the phone rang again, but we did not pick it up. In general the hotel is good in location, facilities and service. I might come again next time when I am in Cancun.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Money-saving tip:
Short walk from hotel
The bus stop is just outside the hotel on the main street, we took R1 bus (8.5 Peso) to downtown Cancun for 30min, it will pass and stop at most of the hotels in hotel zone, which is very convenient. The restaurants in downtown are cheaper and good. From downtown there is bus to airport, Tulum and Playa Del Carmen.
Reviewer score
Would recommend
Carole R
Great Resort
The rooms, pool, beach and maid service were great. Sheets are changed daily. The rooms and grounds are immaculate; beautiful tropical landscaping all around. Units with kitchen have a covered open air balcony, approximately 8' x 20', with table for outdoor meals and extra chairs for relaxing and enjoying the breezes, views and sounds of the surf. It is nice that you can take the Resort's free shuttle bus at scheduled times to and from the sister resorts to take advantage of their restaurants, pools, etc, too. This resort compares favorably with our time share in Hawaii.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Shopping tip:
Not Applicable
The Resort Market has basic staples for breakfast, lunch and snacks, soft drinks, beer and wine/liquor, but if you are planning on cooking all meals, including dinners, in your room's kitchen all week, you'll likely want to take the 25 minute ride on the R-2 "Peso Bus" to WalMart for meat, including lunch meats and cheese, which were fairly high priced in the resort market.
Reviewer score
Would not recommend
everyday traveler 55
staff not helpful
Dont book from the travel agency at the hotel, they rip you off!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
dr bal
good value family hotel
Generally good, room was clean, a little but dated. We had a 1 bedroom suite, clean, good view. Pool was clean and warm. Close to beach. Beach was red flag all week, but still able to go in, for good swimmers. pool bar was good, drinks were good, and priced well
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Dining tip:
Short drive from hotel
Restaurant natura, only veg restaurant in hotel zone, opposite senor frogs
Reviewer score
Would recommend
Go big red
Family friendly
Cleanest hotel we've been to. Just consider for a family of five we spent about $150 a day on food, and we aren't heavy drinkers. Wish it was all inclusive. The food was great though. Lots to do, entertainment staff funny and wanting to get people involved. Have never been around more friendly staff, and ALWAYS cleaning! If this is your first trip to cancun, avoid the "salesmen" at the airport! Deal directly with the excursion dept. at your resort! Cheaper to buy at the resort than online. Enjoy, we did!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Wyoming Vacationer
Nice Beach
Overall it's a nice hotel. It has two pools and a really nice beach. The rooms are very nice and the one I stayed in had its own small balcony. It is mainly visited by older couples and doesn't have a fun atmosphere. Also the food seemed pretty expensive (breakfast buffet was $15 per person and was said to be cheap).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Jaime Dos
Great stay
Just returned from a week at Royal Islander. Accommodations were great--functional, not opulent. We stayed in a one bedroom suite which included a full kitchen and made a number of meals there. They have lots of activities and dining options on premises at the Royal Islander and its sister properties, Royal Mayan and Royal Caribbean. We took yoga classes several times and the intro Spanish language class. We decided to make use of the loaner bikes they offered to ride up toward town, but found it very slow going. There were sidewalks the whole way, but many stretches didn't have ramps on the curbs, which required some creativity. The staff at Royal Islander were universally friendly, never pushy or trying to sell you anything. A very enjoyable stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Money-saving tip:
Not Applicable
We saw lots of people at the hotel taking taxi's to get places. The city buses are clean, safe, run frequently and cost about $0.75 each way. If you're lucky, you'll be treated to a guitar playing pan-flautist leading the passengers in a rousing rendition of La Bomba. (I'm guessing the locals find this a bit tiresome, but was fun nonetheless)
Reviewer score
Would not recommend
cancunvisitor
Very poor customer service
The hotel has this thing of changing rooms on Saturday. This was ok but they claimed they will send a maid for us to change our room but on the other hand no maid arrived and we had to go to the office and wait for over half an hour to change it. This was extremely annoying and put a huge damper on our trip. It could have been better organized.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 5
- Value:
- 1
Dining tip:
Short walk from hotel
Don't eat at the royal islander. The nearby mall has much cheaper food
Reviewer score
Would recommend
Lori Lynn
Fabulous family resort
Wonderful experience especially with the staff. The staff was very attentive, efficient and friendly. Highly recommend the Royal Islander to anyone looking for a nice vacation.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Dining tip:
Not Applicable
Most restaurants will give you a 10% discount if you tell them you're staying at any of the Royal Resorts.
Still looking?
Hotel Map
Other hotels
- Sunset Royal - All Inclusive
- Paradisus Cancun Resort & Spa - All Inclusive
- Temptation Resort and Spa - All Inclusive Adults Only
- Dreams Cancun Resort and Spa All Inclusive
- Secrets The Vine Cancun - Adults Only All Inclusive
- ME Cancun - All Inclusive - Adults Oriented
- Fiesta Americana Grand Coral Beach Cancun Resort and Spa
- Hard Rock Hotel Cancun - All Inclusive
- Live Aqua Cancun - All Inclusive Adults Only
- The Royal Islander
