$309 Avg/night
Rate and special offer based on Check-in: Aug 26, 2015 Check-out: Aug 29, 2015

The Royal Cancun - All Inclusive - All Suites Resort

4 stars
View map of Kukulcan Boulevard Km 4.5 Hotel Zone Cancun, Cancun, 77500

Hotel Overview

Reviewer score
4.0
out of 5
54 reviews
Wonderful family trip!

Perfect rooms, nice foods, and helpful staffs. I would really recommend this resort to family! See full review

  • Geunwung P.
  • Jun 25, 2015
Memorial Weekend Trip

This was a great place for our quick getaway. The food was excellent and the staff were all... See full review

  • Ernesto
  • May 29, 2015
  • Pok ta Pok Golf Course (4.2 mi/6. 7 km)
  • La Isla Shopping Village (6.2 mi/10 km)
  • Peninsula Convention Center (9.5 mi/15.3 km)
  • Playa Langosta (8.5 mi/13.7 km)
General
 
  • Great spacious self catering accommodation in the perfect exotic location

  • Sports desk hires out assorted leisure equipment and bicycles and can arrange snorkelling excursions in the bay

  • Shuttle bus to sister resorts and the Hacienda Sisal and Captain's Cove restaurants

Location
 

Located by a sheltered beach in the heart of the vibrant Hotel Zone, The Royal Cancun - All Inclusive - All Suites Resort offers guests amazing views of the bay and the Isla Mujeres. A warm welcome awaits visitors of all ages and the staff aims to provide a relaxing atmosphere. A great attraction are the tropical gardens surrounding the hotel, where two outdoor swimming pools and a thatched beachfront restaurant can be found. A great insider tip is to hire snorkelling equipment from the sports desk at the The Royal Cancun - All Inclusive - All Suites Resort; a sailboat can be rented to take out in the bay.

Dining

  • Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
  • Credit card or cash deposit must be provided upon check-in to cover any additional charges during the stay. 
  • One registered guest in each villa must be at least 25 years of age and shall be willing to accept responsibility for the actions of all villa occupants.

Rooms
 

At The Royal Cancun - All Inclusive - All Suites Resort, accommodation takes the form of 201 fully equipped villas where guests are sure to find a welcoming, homely atmosphere. Each room is furnished in a warm, pleasant style and includes a full kitchen, a large balcony and a terrace with deck furniture. There are views over the bay, the hotel's tropical gardens or the Nichupte Lagoon, which are wonderful places to come back to and relax at the end of the day. Floor areas begin at 910 sq ft, so there is plenty of room to spread out and relax; there is no need to worry about housework thanks to the daily maid service. A WiFi connection is available in all villas and entertainment facilities include a DVD player, television and sound system.

Highlights

The resort offers two gourmet restaurants, La Palapa and La Trattoria. Other amenities include bars, tennis courts, sailing and golfing. Adventures to the world-famous ancient Mayan ruins, snorkeling, diving, safaris and chartered fishing trips, can also be arranged at the resort's tour desk.

Swing your 9-iron on the greens of the Cancún Golf Club, a nearby 18-hole course. If you are interested in exploring the beaches, the Playa Langosta, Playa Linda, Playa Tortuga and the observation deck Torre Escénica are nearby. After a short, ten minute drive, you can experience the Hotel Zone's major shopping malls, nightclubs and golf courses. Downtown Cancun and Cancun International Airport (CUN) are 25 minutes away.

Nearby attractions
  • Pok ta Pok Golf Course (4.2 mi/6. 7 km)
  • La Isla Shopping Village (6.2 mi/10 km)
  • Peninsula Convention Center (9.5 mi/15.3 km)
  • Playa Langosta (8.5 mi/13.7 km)
Policies

  • Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
  • Credit card or cash deposit must be provided upon check-in to cover any additional charges during the stay. 
  • One registered guest in each villa must be at least 25 years of age and shall be willing to accept responsibility for the actions of all villa occupants.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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The Royal Cancun - All Inclusive - All Suites Resort Rooms

Two bedrooms, One bathroom Suite Resort View
Sleeps up to 5 people. The 2 bedroom and 1 bathroom suite is fully furnished and includes a full kitchen, separate dining and living room, TV in main bedroom, a stove, a private terrace and magnificent views of the bay looking to the pools and gardens or of the Nichupte Lagoon. This room is Non Smoking.
Two bedrooms, One bathroom Suite Beachfront
Sleeps up to 5 people. The 2 bedroom and 1 bathroom beachfront suite is fully furnished and includes a full kitchen, separate dining and living room, a TV in the main bedroom, a stove and a private terrace overlooking the Caribbean Sea. This room is Non Smoking.
Two bedrooms, Two bathroom Master Suite Resort View
Sleeps up to 6 people. The split level 2 bedroom and 2 bathroom suite is furnished and includes a full kitchen, separate dining and living room, TV in both bedrooms, a stove, a terrace and magnificent views of the bay looking to the pools and gardens or of the Nichupte Lagoon. This room is Non Smoking.
Two bedrooms, Two bathroom Master Suite Beachfront
Sleeps up to 6 people. The split level 2 bedroom and 2 bathroom beachfront suite is fully furnished and includes a full kitchen, separate dining and living room, TV in both bedrooms, a stove and a private terrace overlooking the Caribbean Sea. This room is Non Smoking.

Amenities

  • Free internet
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Tennis
Dining
Restaurant
Services
Laundry service
Childcare Service
Tour desk
Barber/Beauty shop
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Accessible facilities
Accessible parking

Nearby points of interest

  • Playa Tortugas: 0.6 mi
  • Museo Maya de Cancun: 2.2 mi
  • Dubai Palace Casino: 2.6 mi
  • El Rey Ruins: 2.7 mi
  • Interactive Aquarium: 2.7 mi
  • Avenida Tulum: 2.9 mi
  • Avenida Kukulkan: 3.3 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7 mi
  • Dolphinaris Cancun: 7.6 mi
  • Riviera Cancun Golf: 9.1 mi

Dining

La Palapa Restaurant
A longtime favorite with our guests, La Palapa, offers spectacular views of beautiful Cancun beaches, a laid-back atmosphere and a menu of fresh seafood, Mexican and International dishes.
Pool Bars
Come enjoy a wide variety of Caribbean cocktails, frozen drinks and refreshing beers without coming out of the pool! We have two pool bars where you and your friends can have a drink or two.
Royal Express
If you prefer a casual meal at the comfort of your own villa, we have a practical food to go counter that offers salads, roast chicken, ribs, meat loaf and other main courses, bread and desserts.
Bartolo's Pizza
Pepperoni? Hawaiian? Vegetarian? Double cheese? Who does not love pizza?! And it is perfect for both lunch and dinner. Make your order and have it conveniently delivered straight to your villa.
The Italian Trattoria
The perfect choice for a tempting dinner, enjoy traditional Italian dishes including mouthwatering carpaccios, fresh salads, gourmet pastas, authentic pizzas, tasty saltimbocca and much more.
The Italian Trattoria Sports Bar
Sports enthusiasts don't miss your favorite team playing or the tournament you never dare to miss.Come watch it at our Sports Bar! We have one 80 plasma TV and 2 60 plasma TVs for your enjoyment.

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Royal Cancun - All Inclusive - All Suites Resort

Overall score

4 / 5
5.01.0
54 out of 54
Amenities:
4
Cleanliness:
4.6
Hotel staff:
4.2
Comfort:
4.5
Location:
3.9
Value:
4.2

83% would recommend to a friend.

Sort by:
Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

4
5.01.0
DEBRA D.
Business
N/A
Jul 21, 2015

Good value for the money

We thought the hotel was very nice and a good value for the money. We thought the rooms were great, and the two bedroom suites were perfect for families travelling with kids. All the service was excellent. The only thing we were slightly disappointed in was the lack of choices for dining. We did enjoy going to make use of the sister hotels with our all inclusive package, but it would have been nice to have a few more choices to eat at our hotel so we didnt have to leave for meals.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

5
5.01.0
Geunwung P.
Business
edison
Jun 25, 2015

Wonderful family trip!

Perfect rooms, nice foods, and helpful staffs. I would really recommend this resort to family!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

2
5.01.0
Kathleen S.
Business
Corning
Jun 13, 2015

vacation

The vacation started out rocky. The staff at the hotel acted like they were surprised when we showed up for our reservation. The room we were given was not as described by our reservation. Our arrival was at 1AM which made it difficult to resole then. They did give us a different room in the morning. Nothing special with this resort/

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

4
5.01.0
Amy
Business
N/A
Jun 2, 2015

Good things and bad things

Went here for a girls' trip. Priorities were all inclusive for a reasonable price and the Royal Cancun mostly met that expectation. Pros: - Room setup. We had two, two-bedroom, two-bathroom villas, perfect for the number we had. - Beach. We really appreciated not having unswimmable waves. The waist-high, warm water was amazing for relaxing. - Italian restaurant. It is just so good. Cons: - Off the beaten path. Takes :30 minutes to get to main part of Cancun. - All-inclusive isn't really all-inclusive. I'm all for paying extra for truly premium products, but this package seems a little stingy. Modelo and Corona on draft were the only beers included. Corona Light, Dos Equis, etc. were all considered premium. - Staff seemed really confused every time we interacted with them. Check-in took thirty minutes, our reservations were not always made when we were told they would be, etc., but everyone was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

5
5.01.0
Ernesto
Business
San Antonio
May 29, 2015

Memorial Weekend Trip

This was a great place for our quick getaway. The food was excellent and the staff were all friendly and helpful. The drinks were a bit weak but perfect once I asked them to double up on the alcohol. Cons: 1. The air conditioner was loud but I got use to it pretty quickly. Huge Con: 1. The beach outside of the hotel did not meet my expectations (very shallow until you hit the deeper but sea weed infested areas and a pier that slices the swimming area in half). Seems as if the beaches on the other end of the hotel zone are much nicer. Overall our stay was pleasant and enjoyable. We rented a car so we didn't spend much time at the resort other than to eat and sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

4
5.01.0
Craig B.
Business
N/A
Apr 6, 2015

Spring Break

We really enjoyed the hotel and the amenities that were offered in our all inclusive package. We had a 2 bedroom, 2 floor suite that was very spacious and perfect for what were needed. Pros: Great hotel for families Great list of amenities, sail boats, paddle boards, fishing, volleyball, kids club and more all included. We liked the ability to move from hotel to hotel in the Royal chain, eating at the different restaurants, pools and beaches. Just close enough to downtown Cancun and the strip but far enough away to avoid all the spring break madness. Staff was great Sit down restaurants offered a good mix of food for all tastes but nothing was world changing, just solid straight forward food. Resort grounds were well maintained and clean Even though this property is used for time shares there was no big sales pitch unless you wanted it so there was no pressure which we we not interested in. Cons: Our room was street facing and noisy Old air conditioning was very loud. I would have to turn the ac off to hear the tv and it seemed to cycle on and off frequently. Very little evening entertainment. Food selections, especially in the Palapa on the buffet line were stagnant. Very little change from day to day. After about the 3rd day we found out you could order off an ala carte menu. Making dinner reservations at the nicer restaurants were always limited to 5pm, 5:30pm or 8:30pm even if I was calling at 8am the day of like the rules stated. With kids in a range of ages from 4-11 it was tough doing the later time and the earlier times we were barely hungry. Bills after every meal or drinks at the bar were for $0.00 and we would add gratuity. At the end of our stay the front desk bill stated the total from each bill (we were never shown the total) and it was in pesos. We kept almost all of the receipts and we could not reconcile our totals. There could or could not be some very creative math going on.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

5
5.01.0
Isis M.
Business
MIAMI
Mar 24, 2015

Mrs.

Is ones of the best in town, great food ,cleaning rooms and the staff is amazing

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

5
5.01.0
Ena R.
Business
Chatsworth
Mar 16, 2015

Best Trip

Everyone and everything was just perfect. We would definitively return!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

5
5.01.0
Ralph M.
Business
STATEN ISLAND
Mar 10, 2015

GREAT WINTER ESCAPE

We had a great time at the Royal Cancun All Inclusive. The restaurant choices affiliated with the Royal resorts was top notch! The room room was like a town home. Plenty of room and extremely clean! Really cant seem to find a complaint. Kids club was enjoyable for our 9 and 10 year old girls. We already booked to come back during the summer!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Royal Cancun - All Inclusive - All Suites Resort

Reviewer score

3
5.01.0
Isis M.
Business
MIAMI
Mar 9, 2015

what a disappoint !!!!

The hotel at lobby is old fashion,the staff was not so friendly and the breakfast is terrible comparing to others

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

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