The Ritz-Carlton Cancun
http://www.orbitz.com/hotel/Mexico/Cancun/The_Ritz-Carlton_Cancun.h34023/
Hotel Overview
Getaway for mom and dad
Though you could comfortably bring the kids... Why? Amazing service, great food, literally...
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RCC1
- Mar 11, 2013
Amazing!
Our stay at the Ritz was fantastic. The staff, in particular, was exceptional. Everyone was so...
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Matt and Nicole
- Feb 22, 2013
Sophisticated paradise with access to historic sites in Cancun
Ritz-Carlton Cancun is a sophisticated resort providing a fusion of elegance and Mexican-style accents with charming views of the Caribbean Sea. This Cancun hotel features recreation facilities including Kayant Spa, fitness center, two outdoor pools and oceanfront whirlpool. While on holiday, visitors can play at the world-class tennis courts at the on-site Cliff Drysdale Tennis Center or venture to the historic Mayan attractions such as Chichen-itza, Tulum, and Cob. Diners can savor succulent treats at the on-site restaurants and bars, including the award-winning Fantino and The Club Grill. Ritz-Carlton Cancun also has a supervised Kids Camp offering half- and full-day activities.
The Ritz-Carlton Cancun Rooms
- Guest Room Ocean View
- Guest room, 1 King or 2 Double, Ocean view, Balcony. Elegant residential style room with stunning view of the Caribbean
- Guest Room Oceanfront
- Guest room, 1 King or 2 Double, Oceanfront, Balcony Luxurious residential style room with breathtaking oceanfront view of the Caribbean
- One Bedroom Suite Ocean View
- 1 Bedroom Suite, 1 King, Ocean view, Balcony. Stylish spacious accommodations with living room and spectacular view of the Caribbean
- One Bedroom Suite Ocean front
- 1 Bedroom Suite, 1 King, Oceanfront, Balcony. Spacious corner suite with living room and breathtaking views of the ocean from two angles
- Club Level Guest Room
- Club level, Guest room, 1 King or 2 Double, Top floor Commanding views of the ocean with exclusive access to the Club Lounge offering continental breakfast, light lunch, tea time and cordials
- Club Level Executive Suite
- Club level, Executive Suite, 1 King, Top floor Stylish spacious suite with living room and spectacular view of the Caribbean with exclusive access to the Club Lounge offering continental breakfast, light lunch, tea time and cordials
Amenities
- High-speed internet
- FREE parking
- Outdoor pool
- No smoking rooms/facilities
- General
- Air conditioned
- No smoking rooms/facilities
- Elevators
- Ice machine
- Activities
- Outdoor pool
- Fitness center or spa
- Health club
- Exercise gym
- Sauna
- Children's activities
- Jogging track
- Tennis
- Water skiing
- Picnic area/tables
- Steam bath
- Horseback riding
- Scuba diving
- Dining
- Bar/Lounge
- Continental breakfast
- Restaurant
- Coffee maker in room
- Lounge
- 24 hour room service
- Room service
- Services
- 24 hour front desk
- Business center
- Maid service
- Laundry service
- Guest laundromat
- Express checkout
- Babysitting/Child services
- Concierge desk
- Laundry/Valet services
- Wake-up service
- Safe deposit box
- Meeting/Banquet facilities
- Car rental desk
- Barber shop
- Barber/Beauty shop
- FAX
- Video checkout
- Gift shop
- Currency exchange
- Florist
- Internet
- High-speed internet
- Parking
- FREE parking
- Parking
- Valet parking
- Accessibility
- Accessible facilities
- Room
- Television with cable
- Radio
- Safe
- Phone with speaker
- Telephone
- AM/FM alarm clock
- Mini bar
- Free newspaper
- Hairdryer in room
- Turndown service
- Bathroom telephone
- Cribs available
- In room movies
- Temperature control
- Iron
- Ironing board
Hotel Map
- Area served
- 25 minutes from downtown Cancun, 20 minutes to the port and a 45 minute boat adventure to Isla Mujeres island, An hour from Xcaret, a 250-acre eco-park, 90 minutes from the ancient Mayan city of Tulum
- Nearby airports
- 25 minutes from Cancun International Airport
- Area description
- Cancun. Located in the northern region of Mexico's Yucatan Peninsula, Cancun has become one of the Caribbean's top destinations. Renowned for its vibrant nightlife and brilliant white beaches, Cancun is a gateway to monumental archaeological treasures, colonial cities and unexpected natural wonders.
The impressive Mayan sites at Tulum, Cob, Chichn-Itz and many others are echoes of a fascinating and legendary culture. Outdoor enthusiasts flock to Cancun not only for its endless beaches and perennial sunshine, but also for a variety of lively and leisurely pastimes.
Nearby points of interest
- Avenida Kukulkan: 0.4 mi
- Interactive Aquarium: 1.2 mi
- El Rey Ruins: 1.2 mi
- Playa Delfines: 2.1 mi
- Museo Maya de Cancun: 4 mi
- Dolphinaris Cancun: 4.8 mi
- Riviera Cancun Golf: 6.3 mi
Dining
- Fantino
- Fantino offers an awarded Mediterranean carte that features a loyal devotion to natural flavors combined with avant-garde culinary techniques. The indulging experience is completed by vibrant classic art, impeccable service and live piano music.
- The Club Grill
- A sophisticated award wining English Club-like venue, which offers a creative blend of traditional and modern cooking methods for the finest gourmet experience. The both luscious and dazzling menu is paired with an extensive international wine selection and live jazz music to spice up the night.
- The Culinary Center
- A residential-style ocean front kitchen that brings together unparalleled culinary talent, the freshest ingredients and the world-renowned equipment from Viking Range. At The Culinary Center, guests are able to enjoy two unique culinary experiences: Dine with the Chef and Cooking Lessons.
- Casitas
- Boasting chic hand-made cabanas transformed into private dining rooms on the beach, where guests are able to enjoy dinner under the stars in their private palapa and the sounds of the ocean as their live entertainment.
- El Cafe Mexicano
- Offering indoor and outdoor dining, in a casual atmosphere overlooking the Caribbean Sea. Serving Mexican and American favorites, this restaurant features inventive breakfasts and elaborated buffets.
- The Caribe Bar & Grill
- Located poolside overlooking the beach. Caribe Bar and Grill offers Caribbean specialties, tropical drinks and fresh coconuts by the beach.
- The Lobby Lounge
- Presents an array of dining and entertainment experiences in four distinct ambiances:
Sushi and Ceviche Bar serving a light selection of Japanese delicacies and South American ceviches
The Dance Floor, with live music seasonally
The Terrace, an intimate setting to enjoy tasty tropical cocktails and the warm Caribbean breeze
Clau, a contemporary background to mingle with friends
Hotel Policies
- Check-in:
- 1300
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (61)
Ratings and reviews for The Ritz-Carlton Cancun
- All travelers (61) 4.6 / 5
- Couples (34) 4.6 / 5
- Families (20) 4.5 / 5
- Friends (3) 4.7 / 5
- Singles (3) 5 / 5
- L.G.B.T. (1) 5 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.7
- Location:
- 4.6
- Value:
- 4.3
97%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
hyperbole
4 nights at the ritz in cancun
we travel quite a bit and often visit cancun because you can get there non-stop from many locations. the ritz carlton truly is a 5 star hotel. the facilities are grand and if you appreciate the older hotels of an earlier generation, this one is top notch. most of all, however, is the staff. from the pool attendants to the service people inside the hotel, they are all wonderfully helpful and eager to assist in any way. it is genuine and my wife and i appreciated it greatly. one problem: should a hotel of this status really hit you $20 a day to be connected to the internet?
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Guihyun
The best hotel in Cancun
This hotel is by far the best hotel in Cancun. They had great restaurants and it was inexpensive compared to other top notch hotels in the U.S. Also, we really liked SPA in the hotel. We got massages and they were the best massage ever! One thing that we did not liked was the high price of using wireless internet ($25).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Have a breakfast in the Cafe Mexicana restaurant. It is $30 per person and you have great selection of gourmet foods.
Reviewer score
Would recommend
abulsom
Great luxury for reasonable cost
Relax,swim,dine. We stayed for six nights and we enjoyed all the days. This is my second trip to cancun and the second to the Ritz.because the first was great too.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
the dining at the hotel was incredible for quality and service, but if you want to have 5-10 min walk there is a great steak house (Puerta Meadores) and an italian resturant (Dolce Vita)
Reviewer score
Would recommend
Anonymous
Pampered at the Elegant Ritz-Carlton
We enjoyed working out each morning in the fitness room where we were given cold eucalyptus fragrant towels and bottles of water to cool ourselves. The beach and pool attendants were very helpful and friendly. They did a nice job setting up your beach lounge chairs with nice towels and umbrellas and canopies if you so desired. Restaurant food was delicious. We would highly recommend an evening dinner on the moonlite beach, be sure to make reservations! The concierge was very helpful with making other restaurant reservations. You could easily walk or take the city bus to those if you preferred that over renting a car or taxi. We did rent a car one day to drive to Akumal towards Tulum. We had stayed in a house there a few years ago and just wanted to go back and see how much it had changed. The drive was easy and fun! We did not get sick and we felt very safe the entire time we were in Cancun. We already are talking about going back, it was so relaxing!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Greg and Angela
Simply :The Best"!
This was absolutely the best hotel we ever experienced. The service, employees, accomodations, amenities were all absolutely superb!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Anonymous
Service Excellence!
Everything at the hotle was excellent. My only problem was the food and drink onsight were a bit too pricey. We made our morning jog to Starbucks (~1 mile away - city bus an option for about 75 cents) for a cheap breakfast. We also grabbed a bottle of booze and mixers from the convinience store across the street to eleviate the pain of $12 drinks.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Chicago Mom of 2
Love the Ritz Cancun...
We went without kids to relax and it was the perfect getaway. I think every room has an ocean view and it is a gorgeous view of the Carribean. The hotel is beautiful and the service is top notch as you would expect from a Ritz. We have done the all-inclusive Cancun area trip and it's not really for us. This was perfect and with the package the Ritz offers during the off-season it was like being at an all inclusive with Ritz service and quality. We will definitely be going back!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Money-saving tip:
Not Applicable
We used Cancun Shuttle as our transportation to and from the Airport. No problems whatsoever and a lot cheaper than the transport the Ritz offers.
Reviewer score
Would recommend
pelmastar
One of the best vacations ever
We stayed around the pools most of the time. The only negative was after the first day the surf became very rough and I was unable to go into that gorgeous ocean. The buffet breakfast was delicious -such a large variety - it's goingto take ahile to lose all the pounds. The staff greeted to and after they remembered your name they would use it. Wehad no problems with the hotel and would definitely stay there again. We would also try other Ritz- Carltons as their service was incredible.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Ritz cancún
Great value in off season
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Great Puerto Madero restaurant across the street
Reviewer score
Would recommend
Anonymous
After all..... its the RITZ, bring your$
They put us on a 1st floor after asking. The room was in my opinion the best room at the place.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 2
- Value:
- 3
Dining tip:
Short walk from hotel
The steak and seafood place across the road was FANTASTIC!
Reviewer score
Would recommend
Anonymous
Great Stay at the Ritz Carlton
We have stayed at several great properties in Cancun (Le Meridien, Fiesta Americana Grand Coral Beach) and the Ritz has always been one of our favorites. Now that the beach is back it is unbeatable. This was our first time going over the New Year's holiday, and it was great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Money-saving tip:
Short walk from hotel
Everyone knows the food and drink at resorts is expensive and the Ritz is probably one of the worst when it comes to this. There is a small market right across the street that has water, snacks and drinks. You can save up 80% with just a 10 minute walk.
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