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Hotel Overview
Great trip
The service is world class. The attention to detail and friendliness is very impressive. The resort...
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Jaredl
- May 9, 2012
Perfect...almost!
Great beach access with life guard on duty. Plus cabanas, beach umbrellas and chaises for rent....
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funbuddha
- Apr 8, 2012
Sophisticated paradise with access to historic sites in Cancun
Ritz-Carlton Cancun is a sophisticated resort providing a fusion of elegance and Mexican-style accents with charming views of the Caribbean Sea. This Cancun hotel features recreation facilities including Kayant Spa, fitness center, two outdoor pools and oceanfront whirlpool. While on holiday, visitors can play at the world-class tennis courts at the on-site Cliff Drysdale Tennis Center or venture to the historic Mayan attractions such as Chichen-itza, Tulum, and Cob. Diners can savor succulent treats at the on-site restaurants and bars, including the award-winning Fantino and The Club Grill. Ritz-Carlton Cancun also has a supervised Kids Camp offering half- and full-day activities.
The Ritz-Carlton Cancun Rooms
- Guest Room Ocean View
- Guest room, 1 King or 2 Double, Ocean view, Balcony. Elegant residential style room with stunning view of the Caribbean
- Guest Room Oceanfront
- Guest room, 1 King or 2 Double, Oceanfront, Balcony Luxurious residential style room with breathtaking oceanfront view of the Caribbean
- One Bedroom Suite Ocean View
- 1 Bedroom Suite, 1 King, Ocean view, Balcony. Stylish spacious accommodations with living room and spectacular view of the Caribbean
- One Bedroom Suite Ocean front
- 1 Bedroom Suite, 1 King, Oceanfront, Balcony. Spacious corner suite with living room and breathtaking views of the ocean from two angles
- Club Level Guest Room
- Club level, Guest room, 1 King or 2 Double, Top floor Commanding views of the ocean with exclusive access to the Club Lounge offering continental breakfast, light lunch, tea time and cordials
- Club Level Executive Suite
- Club level, Executive Suite, 1 King, Top floor Stylish spacious suite with living room and spectacular view of the Caribbean with exclusive access to the Club Lounge offering continental breakfast, light lunch, tea time and cordials
Hotel Map
- Area served
- 25 minutes from downtown Cancun, 20 minutes to the port and a 45 minute boat adventure to Isla Mujeres island, An hour from Xcaret, a 250-acre eco-park, 90 minutes from the ancient Mayan city of Tulum
- Nearby airports
- 25 minutes from Cancun International Airport
- Area description
- Cancun. Located in the northern region of Mexico's Yucatan Peninsula, Cancun has become one of the Caribbean's top destinations. Renowned for its vibrant nightlife and brilliant white beaches, Cancun is a gateway to monumental archaeological treasures, colonial cities and unexpected natural wonders.
The impressive Mayan sites at Tulum, Cob, Chichn-Itz and many others are echoes of a fascinating and legendary culture. Outdoor enthusiasts flock to Cancun not only for its endless beaches and perennial sunshine, but also for a variety of lively and leisurely pastimes.
Amenities
- 24 Hour Front Desk
- 24 Hour Room Service
- Accessible facilities
- Air Conditioned
- AM/FM Alarm Clock
- Babysitting/Child services
- Bar/Lounge
- Barber Shop
- Barber/Beauty Shop
- Bathroom Telephone
- Beach
- Business center
- Car Rental Desk
- CD Player
- Children's Activities
- Coffee Maker in Room
- Concierge Desk
- Connecting Rooms
- Cribs Available
- Currency Exchange
- Elevators
- Exercise Gym
- Express Checkout
- FAX
- Fitness center
- Fitness center or spa
- Florist
- Free Newspaper
- Free parking
- Gift Shop
- Guest Laundromat
- Hairdryer in Room
- Health Club
- High-speed Internet
- Horseback Riding
- Ice Machine
- In Room Movies
- Internet Access
- Iron
- Ironing Board
- Jogging Track
- Laundry Service
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- Mini Bar
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Phone with speaker
- Picnic Area/Tables
- Pool
- Radio
- Refrigerator
- Restaurant
- Rollaway Beds
- Room Service
- Safe
- Safe Deposit Box
- Sauna
- Scuba Diving
- Secretarial Service
- Steam Bath
- Telephone
- Television with Cable
- Temperature Control
- Tennis
- Turndown Service
- TV
- TV Remote Control
- Valet Parking
- VCR
- Video Checkout
- Wake-up Service
- Water Skiing
Dining
- Fantino
- Fantino offers an awarded Mediterranean carte that features a loyal devotion to natural flavors combined with avant-garde culinary techniques. The indulging experience is completed by vibrant classic art, impeccable service and live piano music.
- The Club Grill
- A sophisticated award wining English Club-like venue, which offers a creative blend of traditional and modern cooking methods for the finest gourmet experience. The both luscious and dazzling menu is paired with an extensive international wine selection and live jazz music to spice up the night.
- The Culinary Center
- A residential-style ocean front kitchen that brings together unparalleled culinary talent, the freshest ingredients and the world-renowned equipment from Viking Range. At The Culinary Center, guests are able to enjoy two unique culinary experiences: Dine with the Chef and Cooking Lessons.
- Casitas
- Boasting chic hand-made cabanas transformed into private dining rooms on the beach, where guests are able to enjoy dinner under the stars in their private palapa and the sounds of the ocean as their live entertainment.
- El Cafe Mexicano
- Offering indoor and outdoor dining, in a casual atmosphere overlooking the Caribbean Sea. Serving Mexican and American favorites, this restaurant features inventive breakfasts and elaborated buffets.
- The Caribe Bar & Grill
- Located poolside overlooking the beach. Caribe Bar and Grill offers Caribbean specialties, tropical drinks and fresh coconuts by the beach.
- The Lobby Lounge
- Presents an array of dining and entertainment experiences in four distinct ambiances:
Sushi and Ceviche Bar serving a light selection of Japanese delicacies and South American ceviches
The Dance Floor, with live music seasonally
The Terrace, an intimate setting to enjoy tasty tropical cocktails and the warm Caribbean breeze
Clau, a contemporary background to mingle with friends
Hotel Policies
- Check-in:
- 1300
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (39)
Ratings and reviews for The Ritz-Carlton Cancun
- All travelers (39) 4.5 / 5
- Couples (20) 4.6 / 5
- Families (16) 4.4 / 5
- Friends (1) 4 / 5
- Singles (1) 5 / 5
- L.G.B.T. (1) 5 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.8
- Room comfort:
- 4.6
- Location:
- 4.5
- Value:
- 4.3
97%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Jaredl
Great trip
The service is world class. The attention to detail and friendliness is very impressive. The resort is in need of some upgrades. Long ago I recycled the type of TV we had in our room. Decor is very outdated as well. Everything else is what you'd expect from a 5 star hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
funbuddha
Perfect...almost!
Great beach access with life guard on duty. Plus cabanas, beach umbrellas and chaises for rent. Waiters to serve you on the beach. And a shallow 3.5 ft pool for the little ones. If this is not paradise... Ok. There are three irritants. The dress code in 2 of their restaurants. Geez, most folks staying there were families on vacation with kids. Can't they create a family area with no dress code in these restaurants? Second, they charge for Internet access which ought to be made a sin! Third, the TV is vintage!! Perfect...almost!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
NJ12345
Great time
Enjoyed the excellent service at this hotel. Traveling with young kids it's great that their pool is always heated, not like a lot of other hotels in Cancun. Very accommodating to children.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
alan and denise
Exceptional in all ways
We have been to Cancun many, many times and after staying at various places, The Ritz Carlton is the only place to be.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short drive from hotel
Although attractive and in a great location, avoid Cenacola, the Italian restaurant in the Kukulkan mall...no real kitchen, just heated precooked food that is over priced.
Reviewer score
Would recommend
Ottie
Ideal for a long weekend away
And do not miss the Spa experience or the Viking Cooking Schools.....the service was personal and genuine care taken in the maintenance and the restaurant qualities of this hotel were superb.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
peoria illini dad
classic excellence
Excellent service Meals are expensive but very good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Still better than ever...
My Sister and I stayed in a double room and it was pure luxury. Loved the turn down service each night. Slippers at each bed with a little linen cloth where you step on or off the bed and bottled water on each night stand. It's those little things that mean a lot. We stayed on the Club level and I highly recommend it. They have an amazing staff and the 5 food presentations are fantastic. We tried every dish and loved them all. It's a great break from the sun as well. We'd laid out all morning and headed to our room, clean up and have a long lunch in the lounge and just chill out. It's very hot during those midday 12-2. And you can just relax and have a cool and refreshing drink.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Tat J
Amazing hotel staffs
All hotel staffs are very professional, gentle with good smile.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Shopping tip:
Short drive from hotel
You can get almost everything in hotel zone, but they are relatively expensive. You can find cheap goods in the town.
Reviewer score
Would recommend
Journey50
best in cancun
top of the line hotel, you can't do better than this in cancun perfect for couples and families. food is excellent!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Club Floor, the most wonderful experience of all
Reviewer score
Would recommend
minfromchicago
Nice Service
Ritz also wins for its service. Room is so so. Amenities are not too good for Ritz standards either
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
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