$558 Avg/night
Rate and special offer based on Check-in: Dec 23, 2014 Check-out: Dec 24, 2014

The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

5 stars
Lote 34, Manzana 1. Condominio Playa Mujeres, Cancun, 77400
Best In Stay
Hotel Overview
Reviewer score
4.7
out of 5
191 reviews
I love this place!!!!

This was my second time at The Beloved Hotel. Every one is so helpful and welcoming at this resort.... See full review

  • I Love Cancun MX
  • Nov 23, 2014
Fantastic getaway

One of the nicest places I have been to. Great rooms (we got one of the suites with private pool on... See full review

  • Northern Hemisphere
  • Nov 4, 2014
Cancun resort on two miles of beach with large, Jacuzzi-outfitted rooms

The modern styled The Beloved Hotel Playa Mujeres is located on a pristine peninsula between the Caribbean Sea and a wetlands preserve minutes north of Cancun. This luxury all-inclusive resort resides on a two-mile stretch of white sand beach. The resort features eight suite categories with private, in-room jetted tubs, three swimming pools amid rambling tropical grounds and a fitness center. It also boasts a marina and spa. The resort also is in close proximity to the Greg Norman-designed Playa Mujeres Golf Club.

Highlights
  • On-site marina offering water sports, including kayaking and snorkeling and private charters
  • State-of-the-art spa and fitness center with yoga classes
  • Eight types of guest rooms, all with private, in-room Jacuzzis and some with plunge pools
Rooms

All of the 109 The Beloved Hotel very modern-looking guest rooms feature one king or two double beds. Unusual amenities include pillow menus, living room areas with sofas, private Jacuzzis for two and terraces with lounge beds and breakfast tables. Bathrooms feature rain showers for two, double sinks and walk-in closets as well as aromatherapy. Rooms have complimentary Wi-Fi, 42-inch flat-screen TVs with cable and CD/DVD players. Among the eight room categories are spacious one- or two-story suites with private plunge pools and upgraded amenities.

Dining

A beachfront restaurant serves a mix of grilled Mediterranean, Caribbean and Mexican cuisines. A gourmet establishment emphasizes haute Mexican fare alongside an extensive wine list. Four lounges and bars pour everything from tropical cocktails to fine wines and natural juices.

Recreation

The Beloved Hotel Playa Mujeres is located along two miles of beach. Three swimming pools -- one along the beach -- wind thought the property. A marina affords opportunities to kayak, dive and snorkel, as well as to take private cruises and deep sea excursions (fees may apply). A fitness center allows guests to keep in shape, and a luxurious 35,000-square-foot spa delivers the ultimate in pampering. The close proximity to the Greg Norman-designed Playa Mujeres Golf Club gives guests a chance to work on their game.

Transportation
  • Cancun International Airport (15 mi/ 24 km)
Attractions
  • Cave of the Sleeping Sharks (5.7 mi/ 9.1 km)
  • Tortugranja Turtle Farm (5.8 mi/ 9.3 km)
  • Ix Chel Mayan Ruin (5.8 mi/ 9.3 km)
Business
  • More than 17,000 square feet of meeting space for private and corporate events
  • State-of-the-art audio-visual equipment

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The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive Rooms

OCF 2-Bedroom Owner Suite w/P Pool
(4,478 sq. feet / 416 sq. meter) 2 bedrooms suite. Boasting two large private terraces together with a living and dining room, two full marble bathrooms and two bedrooms. breakfast table, sun beds and sundeck with lounge bed, sun umbrella and a private plunge pool with lounge bed. Rainforest shower head, separate hand shower and 3 Spa jet showers, double sinks, scale, hairdryer, vanity mirror, VIP amenities, walk in closet, bathrobes & slippers for adults for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair
OCF 2-Story Casita Ste w/P Pool
(1,206 sq. feet / 112 sq. meter) With a private rooftop terrace, this luxurious Beachfront Casita Suites put you right on the beach. Breakfast table and lounge bed for two.Rooftop terrace features: breakfast table, sun beds and lounge bed for two, sun umbrella and a private plunge pool with lounge bed. Rain style shower head, separate hand shower and 3 Spa jet showers), double sinks, separate water closet, scale, hairdryer, vanity mirror, VIP amenities, bathrobes & slippers for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair
OCF Penthouse Suite w/Plunge Pool
(2,873 sq. feet / 267 sq. meter) 1 bedroom suite. Each features an expansive private terrace with plunge pool together with a separate livingroom,a full marble bathroom. Breakfast table,sun beds and lounge bed for two,sun umbrella and a private plunge pool with lounge bed.Rainforest shower head,separate hand shower and 3 Spa jet showers,double sinks, scale,hairdryer,lighted make up and shaving mirror,VIP amenities,walk in closet,bathrobes & slippers for adults for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair
Ocean view Junior Suite
(960 sq. feet / 90 sq. meters) The Room ofers a king or 2 double beds with a/c, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/satellite tv, cd player, ceiling fan, color tv, disabled facilities, dvd player, ensuite/private bathroom, hairdryer, heating, internet access, iron/ironing board, jacuzzi/whirlpool, spa bath, laundry service, non-smoking rooms, mini bar, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service and voicemail service.
Junior Suite w/Round Jacuzzi
(960 sq. feet / 90 sq. meter) Private furnished terrace features: breakfast table and lounge bed for two. Double shower for two (rainforest shower head, separate hand shower and 3 Spa jet showers), double sinks, scale, hairdryer, lighted make up and shaving mirror, VIP amenities, walk in closet, bathrobes & slippers for adults for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe, Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair.
Swim Up Suite w/Round Jacuzzi
(1,098 sq. feet / 102 sq. meter) Private furnished terrace and garden features: breakfast table, sun beds and lounge bed for two. Double shower for two (rainforest shower head, separate hand shower and 3 Spa jet showers), double sinks, scale, hairdryer, lighted make up and shaving mirror, VIP amenities, walk in closet, bathrobes & slippers for adults for use during your stay. Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe, Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair
OCV Terrace Suite w/Plunge Pool
(1,862 sq. feet / 173 sq. meter) Our Terrace Suites features an expansive private terrace with plunge pool.Private furnished terrace features:breakfast table,sun beds and lounge bed for two,sun umbrella and a private plunge pool with lounge bed.Rainforest shower head,separate hand shower and 3 Spa jet showers,double sinks,scale, hairdryer, lighted make up and shaving mirror, VIP amenities,walk in closet, bathrobes & slippers for adults for use during your stay. King bedded Master bedroom features: Free Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe (laptop size) Coffee/tea maker Fully stocked minibar 24-hour room service,Service box for room,Iron and ironing board Pillow and aromatherapy menu available Twice daily maid service Writing desk and chair
OCF Casita Suite w/Private Pool
(1098 sq. feet / 102 sq. meter, including balcony & private pool) Our luxurious Beachfront Casita Suites put you right on the beach and are outfitted with its own plunge pool right outside the private terrace. Private furnished terrace features: breakfast table, sun beds and lounge bed for two, sun umbrella and private expansive plunge pool.Rainforest shower head, separate hand shower and 3 Spa jet showers, double sinks, separate water closet, scale, hairdryer, vanity mirror, VIP amenities, bathrobes & slippers for adults for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromatherapy menu available Twice daily maid service Writing desk and chair

Amenities

  • All inclusive
  • Free internet in room
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
In-Room Safe
Barber/Beauty shop
Conference facilities
Gift shop
Internet
Free internet in room
Parking
Free parking

Nearby points of interest

  • Avenida Tulum: 6.9 mi
  • Playa Tortugas: 7.8 mi
  • Dubai Palace Casino: 8.1 mi
  • Museo Maya de Cancun: 8.8 mi
  • El Rey Ruins: 10.9 mi
  • Interactive Aquarium: 10.9 mi
  • Avenida Kukulkan: 11.6 mi
  • Playa Delfines: 13.7 mi
  • Wet'n Wild Cancun: 14.8 mi
  • Dolphinaris Cancun: 15.4 mi
  • Riviera Cancun Golf: 16.8 mi

Dining

Sushi & Ceviche Bar
Located at the Lupita Lounge, enjoy our fine selection of sushis, nigris, sashimis and ceviches.
Isla Grill Restaurant
Beach front located, the Mediterranean, Caribbean, Mexican and grilled products and concepts are the pertect combination to enjoy a memorable lunch.
El Mar Restaurant
"Al fresco" restaurant on the beach, delicious, grilled cuisine, snacks and pizza are available for lunch time.
Aroma Restaurant
Full American Gourmet Buffet Breakfast and for dinner time a la carte international concept with Mediterranean influences. Aroma brings casual elegance to The Beloved Hotel.
Lupita's Restaurant
Located just in front of our Lupita lounge , our newest restaurant will take you to a Mexican traditional cuisine within an urban contemporary touch. Our chef has created innovated international dishes which can be complemented with a delicious Mexican Wine!
Lupita Lounge
The Lupita Lounge is an open air loung bar surrounded by Mexican Caribbean native tropical plant patio overlooking the Marina. Discover a new way of drinking cocktails; our bartender will guide you through a variety of signature cocktails. Enjoy a delicious sushi bar available, from which you will be able to taste from nigiris to sushis, it is the perfect combination in a laidback atmosphere with live music
Swim-up Bar
The Swim-up Bar offers bar service in our beachfront pool or on the beach. Here you will find a variety of tropical cocktails. Feel the Caribbean breeze or just relax and enjoy a cocktail as the sun goes down at our Cancun luxury hotel.

Meeting facilities

Meeting Info
Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (191)

Ratings and reviews for The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Overall score

4.7 / 5
5.01.0
191 out of 191
Amenities:
4.7
Room cleanliness:
4.9
Hotel staff:
4.9
Room comfort:
4.8
Location:
4.3
Value:
4.6

97% would recommend to a friend.

Sort by:
Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

3
5.01.0
NatalieYYYY
Business
MA
Nov 25, 2014

Overall was good!

The smell of the ocean and the pool from the 3rd floor was very bad. Staffs were very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
I Love Cancun MX
Business
Carpinteria CA
Nov 23, 2014

I love this place!!!!

This was my second time at The Beloved Hotel. Every one is so helpful and welcoming at this resort. excellent for a family traveling with children. the beloved is like my home away from home. I really recommend this to any body trying to stay away from all the partying seen in Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

You can catch the ferry to Isla Mujeres right outside the resort. It is a 20 minute walk but is worth it. the Ferry is only like $3.00 each way. Isla Mujeres is a very nice Island 13 mile away from the Beloved hotel.

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Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
Northern Hemisphere
Business
Stockholm, Sweden
Nov 4, 2014

Fantastic getaway

One of the nicest places I have been to. Great rooms (we got one of the suites with private pool on the roof), beautiful location, and very friendly staff. Small compared to the huge hotels elsewhere in Cancun, which made this feel even more exclusive. Still has all the amenities you could hope for (Spa, activities, choice of restaurants). Only part that didn't quite match the overall standard was the food for dinner - well presented but not always that tasty. Overall not cheap but great if you feel you are in for a treat.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

4
5.01.0
MexicanMomoftwo
Business
Missoula
Sep 18, 2014

Beautiful place, great service!

This hotel is so nice and clean! I loved it, the people working in every area are so helpful, I'l be definitely coming back! Only negative comment is about the food, I wish it was more authentic Mexican food instead fancy gourmet type.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Next hotel has cheaper tours services. Ofelia was one of the ladies working there.

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Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
VivaMexico
Business
Dallas, TX
Sep 3, 2014

Great for couples

Dreamlike and extremely enjoyable. Two-story casita is well worth the money and the service here is top-notch. I would send any romantic travelers here knowing they would have a tremendous experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
Lulu loves travel
Business
Nyc
Sep 1, 2014

Fabulous time!

We had a lovely time at the Beloved. The grounds are beautiful and you immediately find yourself in relaxation mode the minute you arrive on premise. It's secluded (40 mins from airport and 20 mins from hotel zone), if you are looking for wild parties and nightly entertainment then this would not be a good fit, but if you are looking for a quiet getaway then you will find paradise here. The staff goes above and beyond - since it's a small resort they get to know you quickly and always greeted us by name. I've never encountered better service (besides at the Four Seasons) The room is big and clean, housekeeping does a good job. We especially loved the jacuzzi tub and used it everyday, The only drawback here is the food - if you are a foodie like us you may be a bit disappointed. There are only 4 restaurants on premise and quality was so-so, we thought Aroma was best. Overall we were very pleased with our stay .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
Riu Z
Business
San Jose, California
Aug 3, 2014

Heaven on Earth

Where do we start. Right off when we arrived at the hotel, we feel like we are being pampered. All the restaurants are top notch. There are many choices for the whole length of our stay. But the most memorable part at beloved was their service. It's so good that we already planning our trip back! They intimately cared for all the individual needs, from room service to special needs at restaurant, they will go all out for the customers. It's the first time we felt like we are treated like Royalties on a vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Try all restaurants

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Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
KnightErrant 13
Business
Houston, TX
Jul 19, 2014

Wonderful resort, great staff

The Beloved Hotel is a wonderful resort with great staff. The 4 restaurants serve delicious food with a good variety from European to Mexican dishes. The staff is really accommodating and wants to please. Only downside is that the internet is a bit iffy once people wake up. Not bad early in the morning, but spotty afterwards as more people use the services.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

4
5.01.0
Worldtravler1
Business
USA
Jun 16, 2014

Great spot

Staff is very friendly and they go out of their way to take care of you. Very personalized. Nice and quiet grounds. Great beach. Food overall pretty good though I got sick last two days from eating something and was deathly ill. Not sure who to blame or what the source was. Minus the sickness... It's a classy joint. Hate to blame them or give them a low rating for it as Mexico is Mexico and you always run the risk when you go. Nobody else in my family got sick.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Aroma breakfast and even dinner was great. Solid French fries and seafood .

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Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
MichaelO
Business
Fort Lee, NJ
May 8, 2014

Awesome

We stayed 5 nights mid April. We were in a terrace suite with a plunge pool. The staff is extremely courteous and prompt. They really go out of their way to make your stay pleasant. We enjoyed the food most of the time. The only negative thing about the resort is the beach. There are seaweeds, There was one day when there was none. Either way, the staff constantly is cleaning the seaweed of the beach. We will definitely be back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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