Sun Palace Couples Only - All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Sun_Palace_Couples_Only_-_All_Inclusive.h32698/
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Hotel Overview
Perfect Honeymoon!!!!!!
It was a dreamland!!!!!! Can't wait to go back!!! Great food, great drinks, wonderful staff!!!!
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Mrs. O'Bryon
- Nov 17, 2012
Sun Palace
This place was great. No kids, only couples, good food and lots of pools. Lots of excursions and...
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Anonymous
- Oct 21, 2012
Modern luxury resort in Cancun with Jacuzzi rooms, water sports marina
This couples-only resort is situated along the white sands of the Caribbean Sea, 15 minutes from the airport. Sun Palace features 24-hour room service in its 252 Jacuzzi-outfitted rooms, many overlooking the water. Three outdoor infinity pools, a spa and an inside pool with two hot tubs provides a place to unwind. Meanwhile, daily activities and theme parties are lures for active travelers. There is a water sports marina and fitness center, and the property is close to the Riviera Cancun golf course (fees may apply).
Highlights
- Luxury guest rooms with double Jacuzzis and balconies
- Three infinity pools outdoors, plus an indoor pool with two jetted tubs
- Countless engaging activities, from activities at water sports marina to nightly shows or theme parties
Rooms
The couples-only, eight-story Sun Palace goes posh with 252 neutral-hued, minimalist rooms. All of the rooms have double Jacuzzis and many face the ocean. Each room has a king-sized bed, LCD TV with satellite, in-room safe, wireless Internet service and stocked liquor dispenser and mini bar as well as individual climate control, 24-hour room service, bathrobe and slippers and nightly turndown service. Stays in concierge-level rooms include one private candelit dinner, as well as an aromatherapy menu and two 25-minute massages in the spa.
Features
Modern guest rooms with Jacuzzis for two, many facing the ocean, give way to three infinity pools -- one with a swim-up bar -- making this tranquil, adults-only hotel an ideal respite for couples and honeymooners. All-inclusive perks range from meals at four resort restaurants to unlimited domestic and international alcoholic beverages throughout the resort. A water sports marina pairs with a spa that proffers beauty treatments and massages (fees apply).
Transportation
- Cancun International Airport (7.5 mi/ 12 km)
Attractions
- El Rey ruins (2.5 mi/ 4 km)
- Cancun Convention Center (6.2 mi/ 10 km)
- Downtown Cancun (17 mi /27 km)
Business
- Meeting facilities accommodate up to 180 banquet-style
- On-site business center and access to audiovisual equipment
Policies and fees
Couples must be 18 years or older.
This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.
Sun Palace Couples Only - All Inclusive Rooms
- Concierge Level
- Each elegantly appointed guest room features:
1 King bed. Located on the 5th floor(non-smoking). Seating area. Double Jacuzzi, In Room Wine & Fruits. Private bath w/shower only. Balcony with chairs & table. Liquor dispenser with premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Barton Vodka. LCD TV w/ Satellite. DVD Player, CD Player. L'OCCITANE Bath Amenities. Two(2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), Bathrobes & Slippers. Exclusive Beach Bag (1 per room/per stay). Private Beach Lounge Chair Area with Waiter Service. Aromatherapy menu. 24-Hr room service with select menu from restaurants to create a "Special Menu". - Superior Deluxe Ocean View with balcony & jacuzzi
- Superior deluxe lagoon view
Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft - Concierge Level
- Conciege Level Rooms also feature:
Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Private candlelight dinner at select locations (once per stay). Exclusive Concierge Service with personalized service (located on the 5th floor). Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). Mini Bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft. - Jr. Suite with balcony & jacuzzi with Golf Package
- Each suite features:
-1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only.
Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka, Mini Bar contains sodas, bottled water, juices & domestic beer, LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe (laptop size, Individually-Controlled A/C, Coffee Maker, Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple)
-574 Sq. Ft
-2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Superior Deluxe Ocean View with balcony & jacuzzi with Golf Pacakge
- Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft.2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Deluxe - Resort View
- Each elegantly appointed guest room features:
1 King bed. Located on floors 1 & 2 (non-smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Views of resort or common areas. Max Occupancy: 2 (couple). 435 Sq. Ft. - Jr. Suite with balcony & jacuzzi
- Each suite features:
1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only. Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe laptop size, Individually-Controlled A/C, Coffee Maker. Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple). 574 Sq. Ft
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Hotel Map
- Area served
- Cancun, Mexico.
- Nearby airports
- Cancn International Airport (CUN): Approximate driving time is 12 minutes and distance is 12 km (7.5 mi).
- Area description
- The Sun Palace is only 8 miles from Cancun International airport, 17 miles from downtown Cancun and 10 miles from the Convention Center.
Amenities
- 24 hour room service
- Bar/Lounge
- Business center
- Concierge
- Conference facilities
- Currency exchange
- Elevators
- Fitness center
- Fitness center or spa
- FREE parking
- Handicapped rooms/facilities
- Health club
- High-speed internet
- Indoor pool
- Meeting/Banquet facilities
- No smoking rooms/facilities
- Outdoor pool
- Pool
- Restaurant
- Room service
- Safe deposit box
- Spa services
- Tour desk
- Wireless internet
Meeting facilities
- Meeting Info
- Meeting facilities available with a maximum capacity of 180 (banquet style).
Dining
- Lobby Bar
- Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
- Beach Bar
- From 10:00 am - 6:00 pm
- Pool Bar
- From: 11:00am - 5:00pm
- El Alamo
- Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
- La Tratto
- -Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed. - The Steak
- -Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed - Oriental Lounge
- Thai/Oriental Cuisine a la carte for Dinner.
- Pool Snack Bar
- Snacks a la carte From 11:00 am - 5:00 pm
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (293)
Ratings and reviews for Sun Palace Couples Only - All Inclusive
- All travelers (293) 4.6 / 5
- Couples (284) 4.6 / 5
- Families (4) 5 / 5
- Friends (2) 5 / 5
- Singles (1) 5 / 5
- Amenities:
- 4.6
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.7
- Location:
- 4.6
- Value:
- 4.4
95%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
GolfPacker
Honeymoon Retreat
This all inclusive resort lived up to its reputation. The food, room, outings, beach and staff were some of the best I have ever encountered.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
the gyni couple
I would do it again
the weekend couldn't have been more perfect. It was a great getway! the staff is wonderful, the facilities are great, to every detail. The food could be better but it was still very good!!! I def recommend it, and I will go again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Goat Leg
First year anniversary
The Sun Palace was a beautiful resort. We spent 5 nights here for our one year anniversary. The staff was so friendly and helpful with whatever we needed. We upgraded to concierge level and would definitely recommend this to others. We really enjoyed the spa services and the private dinner on the beach. It was a perfect vacation and we hope we can go back soon.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
In Hotel
Upgrade to concierge level. It was 350 resort credits and included a long list of upgrades. Nicer beach chairs, upgraded liquor, massages, private dinner on the beach, upgraded room service menu, etc.
Reviewer score
Would recommend
The New Mrs.
Honeymoon Heaven
The view, the room, the service - HEAVEN! We can't wait to come back!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
NurseStephanie
a great honeymoon!
This hotel is an excellent place for couples/adults to come and relax without being bothered by children constantly running around. The staff is very friendly and helpful. We were welcomed with smiles and a cocktail! Everything was explained to us upon arrival, and prior to making any reservations for spa treatments, tours, etc. Room service & housekeeping were exceptional. The only reason we did not give this place 5 stars overall is the lack of variety for vegetarian guests. 'The Alamo' proved to be the best for lunch, as it is a buffet, but the non meat options for protein were still limited and the dinner menu selection was limited. The Thai lounge only had 2 dishes for vegetarians; strange considering their cuisine is usually around 40% veg. We weren't allowed into the Italian restaurant because, although we were dressed nicely, my husband did not have long pants to wear. Other than the food issue, we were quite happy with our stay here, and would like to return again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
In Hotel
Talk to the vacation planners at the beginning of your stay about how to get the most out of the resort credit they provide you with. Ours was $1500 and we only ended up using about $500.
Reviewer score
Would recommend
Josiphoenix
Honeymoon!
Just got back from our honeymoon here. We'd heard from tons of friends that this place was amazing, so we went in with high expectation. We were still blown away! The room was beautiful, staff was polite and helpful and the food was delicious. I cant say enough about the spa, i went twice in our week stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
EricaJoy11
We had a great time!
The hotel and staff were wonderful! Everything from the food to the rooms were excellent. The beach is one of the most beautiful that we have ever seen. Always clean and the staff were always asking if we wanted a drink. Great exerience! We will definitely come back soon!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
The "steak" restaurant is great! It is outside on the terrace by one of the pools overlooking the ocean. They will make you a steak, chicken, or seafood cooked to order and you have a salad bar, and self-serve sides, and desserts. Great!
Reviewer score
Would not recommend
Seasoned Traveller2
Quality has gone down
I have stayed in palace resorts many times before and this time around I noticed the quality of food, alcahol has gone down drastically, they seem to care about their Diamond members. I wish I could have my money back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 2
- Value:
- 3
Reviewer score
Would recommend
Anonymous
Pure Paradise
Sun Palace staff and service is truly exceptional. You will not be disappointed.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
In Hotel
We recommend you do nothing but sit at the beach and enjoy the excellent beach service!
Reviewer score
Would recommend
BTHh phx
Fantastic couples getaway, very romantic setting
The hotel was excellent with exceptional first class service
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short drive from hotel
A must do is the "swim with the dolphins" & Jungle tour through the resort
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