$448 Avg/night
Rate and special offer based on Check-in: Dec 20, 2014 Check-out: Dec 21, 2014

Sun Palace Couples Only - All Inclusive

4 stars
Blvd. Kukulkan KM 20, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
343 reviews
great couples getaway

Couldn't have asked for a more luxurious vacation! Beach was beautiful and warm. Room was huge and... See full review

  • Howdy from Hawaii
  • Oct 14, 2014
Fantatic Honeymoon Vacation

This place was amazing! Very romantic and great for couples and honeymooners! The food for dinner... See full review

  • Happy Honeymooner2014
  • Sep 22, 2014
Luxe romantic beachfront resort with in-room hot tubs
The Sun Palace in Cancun, Mexico, is a beach-front hotel designed exclusively for couples. The hotel has an indoor pool and three outdoor infinity pools that appear as though they are spilling into the ocean. Friendly customer service and a host of modern amenities are available. The convenient location of the hotel puts it in close proximity to many recreational activities, but guests feel like they have their own private sanctuary when in their rooms. The accommodation includes a Jacuzzi, private balcony, king-sized bed and panoramic views. The five restaurants and three bars ensure you'll never go hungry.

Guests staying at Sun Palace are welcome to enjoy the facilities and restaurants of Beach Palace, Moon Palace, Playacar Palace, Isla Mujeres Palace, and Cozumel Palace. Scheduled transportation is available at select resorts.
Reasons to stay
  • Couples-only vibe is ideal for romantic getaways
  • Proximity to beach, shops, dining and recreation
  • Breathtaking views from every room
Sun Palace rooms
The modern, contemporary style of the rooms and suites at the Sun Palace are designed to provide tranquility and comfort. Each of the 252 rooms comes with a balcony that provides great views of the Caribbean Sea or Nichupte Lagoon, as well as large glass doors leading to the balcony that also allow generous views while inside. Amenities and services include an LCD TV with satellite, free wireless Internet, plush bathrobes and slippers, nightly turndown service and 24-hour concierge service.
Things to do nearby
  • Downtown Cancun (17 mi /27 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (46 mi/74.9 km)
  • Tulum Ruins (82 mi/131 km)
  • Ancient Coba Ruins (99 mi/160 km)

Recommendations for you

Customers who viewed Sun Palace Couples Only - All Inclusive also booked these hotels.

Reviewer score 4.6 out of 5
Reviewer score 4.5 out of 5

Sun Palace Couples Only - All Inclusive Rooms

Grand Room Level Ocean View
1 King bed. Double Whirlpool Tub. Seating area. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features LOCCITANE bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar contains sodas, bottled water, juices, domestic & imported beers . In-room snacks include chips, chocolates, peanuts & crackers. Special Menu 24-hour room service with select items from our restaurants. Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player & IPod dock. CHI branded hair tools . ironing board/ Wireless Internet & LCD TV w/satellite. Private Check-In / Out . Early Check- in /Late Check Out (upon request & subject to availability)
Superior Deluxe Ocean View with balcony & Whirlpool
Superior deluxe Ocean view Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Whirlpool, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft
Concierge Level
Conciege Level Rooms also feature:
Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Private candlelight dinner at select locations (once per stay). Exclusive Concierge Service with personalized service (located on the 5th floor). Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). Mini Bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft.
Deluxe - Resort View with Whirlpool
Each elegantly appointed guest room features:
1 King bed. Located on floors 1 & 2 (non-smoking). Double Whirlpool, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Views of resort or common areas. Max Occupancy: 2 (couple). 435 Sq. Ft.
Jr. Suite with balcony & Whirlpool
Each suite features:
1 King bed, Seating area, Double Whirlpool, In Room Wine and Fruits, Private bath w/ shower only. Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite, Purified Water, Chi Bath Amenities, Bathrobes & Slippers, Digital safe laptop size, Individually-Controlled A/C, Coffee Maker. Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple). 574 Sq. Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Playa Delfines: 1.5 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.1 mi
  • Riviera Cancun Golf: 3.1 mi
  • Avenida Kukulkan: 3.7 mi
  • Interactive Aquarium: 4.7 mi
  • El Rey Ruins: 4.8 mi
  • Playa Tortugas: 7.3 mi
  • Dubai Palace Casino: 7.4 mi
  • Museo Maya de Cancun: 7.5 mi
  • Avenida Tulum: 8.6 mi

Meeting facilities

Meeting Info
Meeting facilities available with a maximum capacity of 180 (banquet style).

Dining

Lobby Bar
Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
Beach Bar
From 10:00 am - 6:00 pm
Pool Bar
From: 11:00am - 5:00pm
El Alamo
Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
La Tratto
-Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed.
The Steak
-Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed
Oriental Lounge
Thai/Oriental Cuisine a la carte for Dinner.
Pool Snack Bar
Snacks a la carte From 11:00 am - 5:00 pm

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (343)

Ratings and reviews for Sun Palace Couples Only - All Inclusive

Overall score

4.5 / 5
5.01.0
343 out of 343
Amenities:
4.5
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.6
Location:
4.5
Value:
4.4

93% would recommend to a friend.

Sort by:
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Howdy from Hawaii
Business
Dallas, Tx
Oct 14, 2014

great couples getaway

Couldn't have asked for a more luxurious vacation! Beach was beautiful and warm. Room was huge and comfortable. Food was good most of the time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Use hotel credits and get the photo session. The photographer is amazing.

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Happy Honeymooner2014
Business
Ewing NJ
Sep 22, 2014

Fantatic Honeymoon Vacation

This place was amazing! Very romantic and great for couples and honeymooners! The food for dinner was GREAT! lunch not awful but not great! The room was awesome and affordable with a Jacuzzi tub in the room that was great and easy to operate! Cannot wait to go back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
S. Woodard
Business
Houston, TX
Aug 6, 2014

Great Beach

This is a nice hotel. Good food for all inclusive. Pool could be better. Beach is amazing with nice waves and an amazing view.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Chadski
Business
Colorado
Aug 6, 2014

Romantic Getaway

Hotel and staff exceeded our expectations. Romantic setting, great amenities, and food. Would highly recommend and would go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
Big Stizzle
Business
Las Vegas, NV
Jul 19, 2014

Great time

We had a great stay. We would definitely stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

Shopping isn't any better than in the US. Don't waste your time.

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Chad H
Business
Delaware
Jul 6, 2014

Great couples getaway

Service is excellent at this resort. Stayed here for 4 nights for a couples getaway. Rooms are spacious and clean. Balcony view was great. We would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Taking the bus is easy to go shopping.

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
will mojito
Business
va
Jul 6, 2014

dream honeymoon

Just got back from our amazing honeymoon at the sun palace. This all inclusive resort is absolutely amazing. From the staff to the rooms, the food you couldn't ask for better. The staff goes way beyond the extra mile to make sure you have the up most wonderful time there. The location is absolutely beautiful. We will definitely begoing back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
RoldMan
Business
San Juan, Puerto Rico
Jun 1, 2014

Celebrating Birthday

The best experience ever! Great hotel and staff. There was never a no answer to any request and they would always find a way to fulfill it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Luke 123
Business
Norwalk, CT
Jun 1, 2014

Great vacation

Couldn't be more pleased with the trip. My girlfriend and I were in Mexico for my friend's wedding. Right when we arrived at the Sun palace we were greeted with welcome drinks and a cold face towel. The staff were very nice and helpful the whole trip. The food options were very good. I recommend the buffet by the lobby. Also for dinner La Tratto had excellent Italian food. Room service was very fast and easy which we ordered a couple times for breakfast. The beach was very relaxing with beach chairs and umbrellas upon request. We had the deluxe suite which was very spacious and had a jacuzzi on the balcony which was a nice place to relax at night. Definitely a great place to stay on vacation. Would recommend to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
mschubbs
Business
Vancouver, BC
May 30, 2014

Dont judge a book by its cover

I've read a fair share of reviews on the hotel, both having mixed reviews. It really depends on what you're looking to get out from this, if you really want to nit pick about everything you can, or just let the minor things not bother you. Beach is excellent, it only rained for few hours during our week long stay. Lots of choices for food, was more than average. Beverages were watered down unless you order wine or beer. Service was prompt and excellent, with a few exceptions. Overall was an excellent stay. However, if you're lured in here because of the credits, be careful. Course they have to make money somewhere, and not give away services for free, but some of the items don't really seem worth it in my books. There's a limit to how much you can spend on spa, gift shop (limits what you can buy!), tours etc. along with the fact of a 16% charge for taxes/fees. Everything was raised in price so that it would break even and equal out the same. They also no longer allow you to upgrade your room using the credits anymore. I did not find our room that bad (101). It had a HUGE wrap around patio, with the hot tub being outside. a big bedroom, separate dining/living room. Only downfall was that we didn't have a view of the ocean, and that we were in front of the oriental lounge. We had to keep our blinds closed most of the time. Room service was alright. Bring lots of change, either 1-5$ bills, or 20$ peso. Course they say its not needed, everyone still gave good service, however, it shows that if you do tip well the service becomes a lot more better. Romantic dinner is worth it!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short drive from hotel

clubs in downtown!

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top