Sun Palace Couples Only - All Inclusive ★★★★

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$504
avg/night
Rate and special offer based on
Check-in: Feb 13, 2016 Check-out: Feb 16, 2016
4.5 /5
Overall score
93%
Would recommend
Amenities:
4.5
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.6
Location:
4.5
Value:
4.4
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Select your room

Room types

Show Prices Grand Level Room Ocean View
  • Size: 570 sqft
  • Occupancy: 2
Show Prices Junior Suite Ocean View and Jacuzzi for 2
  • Size: 574 sqft
  • Occupancy: 2
Show Prices Deluxe Room Resort View Balcony and Jacuzzi for 2
  • Size: 435 sqft
  • Occupancy: 2
Show Prices Concierge Ocean View Include 2 Massages 25 min Terrace and Jacuzzi for 2
  • Size: 570 sqft
  • Occupancy: 2
Show Prices Superior Deluxe Ocean View and jacuzzi for 2
  • Size: 435 sqft
  • Occupancy: 2

Overview

Reconnect with your sweetheart at the first couples-only resort in Cancun. A haven for lovers, the Sun Palace Couples Only All Inclusive in Cancun makes it easy to enjoy a romantic getaway. Whether you're spending the day gazing at each other in the double Jacuzzi in your room or discovering your sense of adventure with water sports, your focus will be on spending time together unwinding in this tropical setting. Meals are designed by renowned chefs, and top-shelf liquors are available at every bar, so you'll feel like you're pampering yourself at this resort nestled between the sea and a turquoise lagoon.

Highlights

Key facts

The resort's restaurants feature international cuisine; the Steak Restaurant offers a casual buffet of surf and turf, and el Alamo serves a breakfast and lunch buffet and an a la carte Mexican dinner. La Tratto is an elegant Italian restaurant, and the Oriental Lounge has Asian-inspired dishes and exotic cocktails. Two snack bars and three cocktail bars provide food and drink throughout the day up until midnight. Guests can enjoy rejuvenating wellness and beauty services at the Sun Palace Spa during their stay. You can travel to any Palace Resort in Cancun, Cozumel and the Riviera Maya, including the Moon Palace Golf and Spa Resort where you can try for a hole in one.

Dining

Lobby Bar
Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
Beach Bar
From 10:00 am - 6:00 pm
Pool Bar
From: 11:00am - 5:00pm
El Alamo
Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
La Tratto
-Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed.
The Steak
-Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed
Oriental Lounge
Thai/Oriental Cuisine a la carte for Dinner.
Pool Snack Bar
Snacks a la carte From 11:00 am - 5:00 pm

Meeting facilities

Meeting Info
Meeting facilities available with a maximum capacity of 180 (banquet style).

Recommendations for you

Guest score 4.7 / 5
$573
Guest score 4.9 / 5
$510
Guest score 4.3 / 5
$438
Guest score 4.1 / 5
$370
Guest score 4.5 / 5
$480

Amenities

Featured

  • All inclusive
  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities

General

  • No smoking rooms/facilities
  • Concierge
  • Elevators

Activities

  • Indoor pool
  • Fitness center or spa
  • Fitness Center
  • Spa

Dining

  • All inclusive
  • Bar/Lounge
  • Restaurant
  • 24 hour room service
  • Room service

Services

  • Business center
  • In-Room Safe
  • Tour desk
  • Meeting/Banquet facilities
  • Conference facilities
  • Currency exchange

Internet

  • WiFi

Parking

  • Free parking

Accessibility

  • Accessible Rooms/Facilities

Reviews

4.5 /5 Overall score

93% Would recommend

  • Amenities: 4.5/5
  • Cleanliness: 4.8/5
  • Hotel staff: 4.8/5
  • Comfort: 4.6/5
  • Location: 4.5/5
  • Value: 4.4/5

A Consistent Winner!! A++++

Would recommend Sat, Dec 19, 2015
Sun Palace is our Go To Cancun Resort Destination. We have stayed there at least 7 Times. The resort is constantly improving and innovating. It's the small details that make a Big difference to us. Room updates include: Fancy padded floor mats (Deluxe) for each side of the bed. Long Soft Premium 4ft. Brand new pillows. New flat screen TV's ( Did not watch TV due to having Too Much Fun with folks from all around the world). New Espresso machines (high end). The Chef's for all restaurants have innovated and improved and the food is superb, I also witnessed the creation of special Vegetarian Rice pasta dishes for folks from Australia that was reported to be Fantastic. Yes, you can get a fancier resort room in Cancun, but the Food & Service at the Sun Palace Blows Away the competition. They have upgraded the High pressure triple water filtration to an even higher standard for the resort. If a couple really knew the true costs that the resort pays monthly to keep the Lights On, then you would realize the great bargain you are receiving.

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Thanksgiving trip

Would not recommend Tue, Dec 1, 2015
Hotel and staff were great, but the food was hit and miss. Both my daughter and myself got very ill from things we ate, and wasted most of our trip in bed. Staff was wonderful and did a very professional job. But, we had a terrible time being so ill.

| N/A Couples

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 5 /5

Great Trip

Would recommend Tue, Sep 8, 2015
Great stay, grounds are clean. Staff was amazing as always!

| Johnstown Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Great Honeymoon Location

Would recommend Sun, Aug 16, 2015
The staff were absolutely top notch and were attentive to our every need. The food was great (avoid The Steak restaurant, but the rest were fantastic). They bent over backwards to make us feel at home during our stay there and treated us very well as newlyweds (honeymoon dinner was fantastic).

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Awesome experience

Would recommend Mon, Aug 10, 2015
Our stay at the Sun Palace Hotel was absolutely phenomenal. The service provided by each of the staff was outstanding. Although they all provided excellent customer service, there were a few the particular staff members that went above and beyond for us. The first day we arrived, Yoshwan helped check us in and made us feel extremely welcomed and comfortable. Marcos was the one who helped us book all of our exertions. Arriving the hotel we were a little lost and confused as to how, where, and what to book when it came to the extra activities outside the resort. Marcos provided us with many suggestions with great discounts. He was extremely thorough and very patient. One thing I like the most was he DID NOT push us to sign up for any activities we did not want to do. Another person whom gave us great service was Pedro the bartender. He was very attentive and quick. Although my least favorite part of the resort were the drinks because they did not really do its job in making us feel drunk, Pedro knew exactly how to make the drinks for our liking and even made us extra delicious shots in which we had never heard of. Lastly, Ignacio the server at the restaurant gave us great recommendations on what food to get as well as great tips on exertions outside of the hotel. I may not have remembered everyone's name, but they were all excellent staff. I must say this is the best service I have received in any hotel I have every been to. These workers are quick, polite, and efficient, and most importantly did things out of their own heart. Another great thing is there this hotel did not have any children. You were able to relax fully with you significant other without being bothered. There were only a few things that can be improved to make this hotel 5 star. For starters the drinks. They do taste good but for some reason after drinking many many drinks one after another, I did not feel as buzzed as I should probably have. The drinks can be a little more stronger. There also should be a better night life for the couples. Since this is a couple oriented resort, there should be a little more activities to do for us to do besides sit at the beach all day. I would definitely recommend this hotel to anyone who wants to have a good time!

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

okay trip

Would not recommend Mon, Jul 6, 2015
Disappointed. Not very much to do. We enjoy listening to music there was only one place for music and it was horrible. Beach was beautiful but nothing to do at night and we didnt want to stay in the sun all day. Food and drinks were not very good either. I liked the convevience of the all inclusive had it tasted good.

| N/A Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 3 /5

Great Trip

Would recommend Fri, Jul 3, 2015
The hotel was a great location on the beach with ocean front rooms. All of the food was delicious as well as the drinks. We took advantage of all of our resort credit and I received the best massage I have ever gotten. The front desk staff is not very knowledgeable and the room has some dirty marks on the walls and counters. Other than that it was a great trip!

| Huntington Beach Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent Trip.

Would recommend Sun, Jun 21, 2015
This trip was excellent. The service was great. The staff was friendly and always willing to help you. We will definitely go back.

| Albuquerque Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great trip

Would recommend Mon, Jun 1, 2015
We had a great time and will be going back, staff was very helpful . Weather was great, beach was great, food was great, other couples were great. Connecting flight out of NJ was only downer, too much time between flights and the airport was a jungle, total mess!

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 4 /5

Getaway

Would recommend Mon, Apr 27, 2015
Excellent vacation! Staff, food and atmosphere were excellent. Highly recommended!

| Terrell Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Top hotels

Nearby points of interest

Playa Delfines 1.5 mi
Dolphinaris Cancun 2 mi
Wet'n Wild Cancun 2.1 mi
Riviera Cancun Golf 3.1 mi
Avenida Kukulkan 3.7 mi
Interactive Aquarium 4.7 mi
El Rey Ruins 4.8 mi
Playa Tortugas 7.3 mi
Dubai Palace Casino 7.4 mi
Museo Maya de Cancun 7.5 mi
Avenida Tulum 8.6 mi

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$504
avg/night
Choose dates
Rate and special offer based on Check-in: Feb 13, 2016 Check-out: Feb 16, 2016