Sun Palace Couples Only - All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Sun_Palace_Couples_Only_-_All_Inclusive.h32698/
Hotel Overview
great all-inclusive, one caveat
good food, good location, beautiful beach, and outstanding staff.
One caveat: some friends of ours...
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Chris...
- May 18, 2013
Awesome Stay
The wife and I thoroughly enjoyed our stay here. The staff is responsive and friendly, almost...
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charleshomerbill
- Jan 14, 2013
Luxe romantic beachfront resort with in-room hot tubs
The Sun Palace in Cancun, Mexico, is a beach-front hotel designed exclusively for couples. The hotel has an indoor pool and three outdoor infinity pools that appear as though they are spilling into the ocean. Friendly customer service and a host of modern amenities are available. The convenient location of the hotel puts it in close proximity to many recreational activities, but guests feel like they have their own private sanctuary when in their rooms. The accommodation includes a Jacuzzi, private balcony, king-sized bed and panoramic views. The five restaurants and three bars ensure you'll never go hungry.Sun Palace Couples Only - All Inclusive Rooms
- Concierge Level
- Each elegantly appointed guest room features:
1 King bed. Located on the 5th floor(non-smoking). Seating area. Double Jacuzzi, In Room Wine & Fruits. Private bath w/shower only. Balcony with chairs & table. Liquor dispenser with premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Barton Vodka. LCD TV w/ Satellite. DVD Player, CD Player. L'OCCITANE Bath Amenities. Two(2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), Bathrobes & Slippers. Exclusive Beach Bag (1 per room/per stay). Private Beach Lounge Chair Area with Waiter Service. Aromatherapy menu. 24-Hr room service with select menu from restaurants to create a "Special Menu". - Superior Deluxe Ocean View with balcony & jacuzzi
- Superior deluxe lagoon view
Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft - Concierge Level
- Conciege Level Rooms also feature:
Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Private candlelight dinner at select locations (once per stay). Exclusive Concierge Service with personalized service (located on the 5th floor). Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). Mini Bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft. - Jr. Suite with balcony & jacuzzi with Golf Package
- Each suite features:
-1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only.
Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka, Mini Bar contains sodas, bottled water, juices & domestic beer, LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe (laptop size, Individually-Controlled A/C, Coffee Maker, Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple)
-574 Sq. Ft
-2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Superior Deluxe Ocean View with balcony & jacuzzi with Golf Pacakge
- Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft.2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Deluxe - Resort View
- Each elegantly appointed guest room features:
1 King bed. Located on floors 1 & 2 (non-smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Views of resort or common areas. Max Occupancy: 2 (couple). 435 Sq. Ft. - Jr. Suite with balcony & jacuzzi
- Each suite features:
1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only. Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe laptop size, Individually-Controlled A/C, Coffee Maker. Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple). 574 Sq. Ft
Amenities
- Wireless internet
- FREE parking
- Indoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Concierge
- Elevators
- Activities
- Indoor pool
- Fitness center or spa
- Health club
- Spa services
- Dining
- Bar/Lounge
- Restaurant
- 24 hour room service
- Room service
- Services
- Business center
- Safe deposit box
- Tour desk
- Meeting/Banquet facilities
- Conference facilities
- Currency exchange
- Internet
- Wireless internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
Hotel Map
- Area served
- Cancun, Mexico.
- Nearby airports
- Cancn International Airport (CUN): Approximate driving time is 12 minutes and distance is 12 km (7.5 mi).
- Area description
- The Sun Palace is only 8 miles from Cancun International airport, 17 miles from downtown Cancun and 10 miles from the Convention Center.
Nearby points of interest
- Iberostar Cancun Golf Course: 1.2 mi
- Playa Delfines: 1.5 mi
- Dolphinaris Cancun: 2 mi
- Wet'n Wild Cancun: 2.1 mi
- Riviera Cancun Golf: 3.1 mi
- Avenida Kukulkan: 3.7 mi
- Interactive Aquarium: 4.7 mi
- El Rey Ruins: 4.8 mi
- Playa Tortugas: 7.3 mi
- Dubai Palace Casino: 7.4 mi
- Museo Maya de Cancun: 7.5 mi
- Avenida Tulum: 8.6 mi
Meeting facilities
- Meeting Info
- Meeting facilities available with a maximum capacity of 180 (banquet style).
Dining
- Lobby Bar
- Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
- Beach Bar
- From 10:00 am - 6:00 pm
- Pool Bar
- From: 11:00am - 5:00pm
- El Alamo
- Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
- La Tratto
- -Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed. - The Steak
- -Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed - Oriental Lounge
- Thai/Oriental Cuisine a la carte for Dinner.
- Pool Snack Bar
- Snacks a la carte From 11:00 am - 5:00 pm
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (302)
Ratings and reviews for Sun Palace Couples Only - All Inclusive
- All travelers (302) 4.6 / 5
- Couples (293) 4.5 / 5
- Families (4) 5 / 5
- Friends (2) 5 / 5
- Singles (1) 5 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.6
- Location:
- 4.6
- Value:
- 4.4
94%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Khloe
great vacation!!!
This hotel is fantastic! We arrived really early and our room was ready in 10 minutes. The moment we walked in we were greeted by a cold towel and a drink. The concierge went over h0w our 1500 credit could be used.This is the breakdown. Only 300 can be used torward the spa. I got a 80 min vitamin c facial and a 80 min deep tissue massage. I had to come out of pocket 70 dollars but so worth it. The best massage ever!! you cannot use the 1500 credit on most of the long excusions. You can use credits for upgrade to concierge level which include lobster & steak dinner on beach and 2 20 min message for 280 credits.Photography session, ziplining, and limo to the airport. The serivce is fantastic, never had to wait at restaurants. If you give a tip to the bartender it really goes a long way.They appreciate it so much.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Jerry W
Great Romantic Vacation
This was a geat trip for myself and my fiance. We had a great time and there was no need to leave the resort, everything you want is right there. The staff was fantastic and always helpfull. I highly reccomend this as a vacation spot.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Money-saving tip:
Short drive from hotel
The swim with the dolphins attraction was great and a good price when used with the resort credit. HOWEVER the pictures they sell there are way overpriced. A 3 picture package on CD, not even prints, is $69.00 USD. Not a great value on memories.
Reviewer score
Would recommend
cool cat
Wonderful Resort
Very relaxing resort. NO KIDS!!!! Smaller resort makes it relaxing but enough people there to have a good time with others or relax on your own. Everyone is very friendly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Entertainment tip:
Short drive from hotel
Junlge Tour is wonderful.
Reviewer score
Would recommend
JerG
Mexican Vacation
We had a great time at this hotel. Staff was very friendly and helped you out in any way you needed. Hotel was very clean and well maintained. Food was good, after about a week you are ready for something different then what they have to offer but overall good stuff. Had a great time and hope to one day make it back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Money-saving tip:
Short walk from hotel
If you want to go shopping try taking the city "blue" bus only 8.5 pesos (about .75 US) clean, nice bus that you can get around Cancun in. If you take a taxi it about 100-200 pesos to go anywhere so the bus was a great deal.
Reviewer score
Would not recommend
nickla
Sun Palace Resort
The hotel was not what we expected. The pictures made it look better then it really was. The food was ok. The pool space was small...very crowded. It was much further away from the downtown area then we were told when we booked it. We did take advantage of the $1500 resort credits by doing a zipline tour which was fun. Alot of the other stuff we wanted to do was completely booked by the time we even got their which was annoying.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 2
- Value:
- 3
Reviewer score
Would recommend
Well rested travelor
Super Relaxing!
We spent most of our time by the pool and in the ocean. The ocean water is blue, warm and clear and the beaches are well kept. Being it is a couples only resort, there were no children running around and screaming which added to the relaxation factor. (We did visit the Moon Palace and even though it is much larger, with more restaurant choices, it wasn't as a relaxing evironment).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Sightseeing tip:
Not Applicable
We did the 2.5 hour trip from our resort to Chichen Itza. We would likely not go again if we traveled back to Cancun. However, considering it's in the "wonder of the world category" we are glad we went. It's an one time must see if your in the area. Also, I think the silver prices at the town we stopped to eat lunch at were a little steep in comparison to prices in Northern Mexico.
Reviewer score
Would recommend
Anonymous
AMAZING
We stayed at Sun Palace and it was beyond amazing. We have not one single complaint! Everything and everyone exceeded our expectations. It was perfect!! The food was delish,everything was clean, everyone was professional and friendly,and helpful. The massages were great!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
In Hotel
Entertainment staff is great!
Reviewer score
Would recommend
Anonymous
5th visit to Cancun
This was our 5th trip to Cancun so we knew what to expect and what things were important to us. Simply, we are beach people. The pools and all the extras (tours, massages and upgrades) are fine, but we don't place a high value on them. Chair/umbrella availability and beach service were the best we've ever had in Cancun. Of the five places we've stayed in Cancun (Sun Palace, Cancun Palace, Moon Palace, RIU Caribe and Dreams) Sun Palace has jumped to the top of our list!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
Not Applicable
Don't waste money on a taxi. Use the public bus system. $1 USD per person each way.
Reviewer score
Would recommend
Anonymous
Great Relaxing Resort
Food was great, a huge selection and plenty of fresh fruit! The staff was very friendly and overall the resort was one of the nicer all-inclusives we've been to. The buffets had quality food and there were a lot of "on the grille" options too. One of the best steaks was the fillet at the authentic Mexican restaurant at the resort! Very relaxing, we will return.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Sightseeing tip:
Not Applicable
Sun Palace seems to run "resort credit" promotions. If you can get some resort credit, it is good for booking many things and can be used towards massages, excursions, and a variety of other things.
Reviewer score
Would recommend
Anonymous
Excellent Resort
Excellent Couples Only Resort, We will go back next year!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
Not Applicable
All Inclusive
