Sun Palace Couples Only - All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Sun_Palace_Couples_Only_-_All_Inclusive.h32698/
Hotel Overview
Awesome Stay
The wife and I thoroughly enjoyed our stay here. The staff is responsive and friendly, almost...
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-
charleshomerbill
- Jan 14, 2013
Perfect Honeymoon!!!!!!
It was a dreamland!!!!!! Can't wait to go back!!! Great food, great drinks, wonderful staff!!!!
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Mrs. O'Bryon
- Nov 17, 2012
Luxe romantic beachfront resort with in-room hot tubs
The Sun Palace in Cancun, Mexico, is a beach-front hotel designed exclusively for couples. The hotel has an indoor pool and three outdoor infinity pools that appear as though they are spilling into the ocean. Friendly customer service and a host of modern amenities are available. The convenient location of the hotel puts it in close proximity to many recreational activities, but guests feel like they have their own private sanctuary when in their rooms. The accommodation includes a Jacuzzi, private balcony, king-sized bed and panoramic views. The five restaurants and three bars ensure you'll never go hungry.Sun Palace Couples Only - All Inclusive Rooms
- Concierge Level
- Each elegantly appointed guest room features:
1 King bed. Located on the 5th floor(non-smoking). Seating area. Double Jacuzzi, In Room Wine & Fruits. Private bath w/shower only. Balcony with chairs & table. Liquor dispenser with premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Barton Vodka. LCD TV w/ Satellite. DVD Player, CD Player. L'OCCITANE Bath Amenities. Two(2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), Bathrobes & Slippers. Exclusive Beach Bag (1 per room/per stay). Private Beach Lounge Chair Area with Waiter Service. Aromatherapy menu. 24-Hr room service with select menu from restaurants to create a "Special Menu". - Superior Deluxe Ocean View with balcony & jacuzzi
- Superior deluxe lagoon view
Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft - Concierge Level
- Conciege Level Rooms also feature:
Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Private candlelight dinner at select locations (once per stay). Exclusive Concierge Service with personalized service (located on the 5th floor). Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). Mini Bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft. - Jr. Suite with balcony & jacuzzi with Golf Package
- Each suite features:
-1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only.
Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka, Mini Bar contains sodas, bottled water, juices & domestic beer, LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe (laptop size, Individually-Controlled A/C, Coffee Maker, Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple)
-574 Sq. Ft
-2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Superior Deluxe Ocean View with balcony & jacuzzi with Golf Pacakge
- Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft.2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Deluxe - Resort View
- Each elegantly appointed guest room features:
1 King bed. Located on floors 1 & 2 (non-smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Views of resort or common areas. Max Occupancy: 2 (couple). 435 Sq. Ft. - Jr. Suite with balcony & jacuzzi
- Each suite features:
1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only. Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe laptop size, Individually-Controlled A/C, Coffee Maker. Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple). 574 Sq. Ft
Amenities
- Wireless internet
- FREE parking
- Indoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Concierge
- Elevators
- Activities
- Indoor pool
- Fitness center or spa
- Health club
- Spa services
- Dining
- Bar/Lounge
- Restaurant
- 24 hour room service
- Room service
- Services
- Business center
- Safe deposit box
- Tour desk
- Meeting/Banquet facilities
- Conference facilities
- Currency exchange
- Internet
- Wireless internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
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Hotel Map
- Area served
- Cancun, Mexico.
- Nearby airports
- Cancn International Airport (CUN): Approximate driving time is 12 minutes and distance is 12 km (7.5 mi).
- Area description
- The Sun Palace is only 8 miles from Cancun International airport, 17 miles from downtown Cancun and 10 miles from the Convention Center.
Nearby points of interest
- Playa Delfines: 1.5 mi
- Dolphinaris Cancun: 2 mi
- Riviera Cancun Golf: 3.1 mi
- Avenida Kukulkan: 3.7 mi
- Interactive Aquarium: 4.7 mi
- El Rey Ruins: 4.8 mi
- Museo Maya de Cancun: 7.5 mi
Meeting facilities
- Meeting Info
- Meeting facilities available with a maximum capacity of 180 (banquet style).
Dining
- Lobby Bar
- Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
- Beach Bar
- From 10:00 am - 6:00 pm
- Pool Bar
- From: 11:00am - 5:00pm
- El Alamo
- Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
- La Tratto
- -Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed. - The Steak
- -Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed - Oriental Lounge
- Thai/Oriental Cuisine a la carte for Dinner.
- Pool Snack Bar
- Snacks a la carte From 11:00 am - 5:00 pm
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (299)
Ratings and reviews for Sun Palace Couples Only - All Inclusive
- All travelers (299) 4.6 / 5
- Couples (290) 4.6 / 5
- Families (4) 5 / 5
- Friends (2) 5 / 5
- Singles (1) 5 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.6
- Location:
- 4.6
- Value:
- 4.4
95%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
swenron
Awesome!
We have stayed at different places in Mexico but this is by far the best place we have ever stayed. Some indicated the food is marginal?? Crazy. They have everything and if you find you like something so much just ask to have it every day. We loved the chicken wings but they weren't on the menu everyday but we asked for them and they hand deliver to your table. The food is great. Upgrade the room for the VIP service and lounge chairs on the beach. The rooms are basically the same-great but the view and extras are worth it-use your points. The message is great, I never cared to every had it done but I guess a guy can enjoy it. The service is outstanding, they will pamper you at every turn.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Sightseeing tip:
Short drive from hotel
Swimming with the Dolphins was great!
Reviewer score
Would recommend
kentuckianincancun
Great Relaxing Trip
The Sun Palace was great. The staff was amazing and the food was very good as well. Anyone who has complained about the food must be very picky. The beach is beautiful, but while we were there, Thanksgiving 2011, the water was rough and there were red flags all week. The rooms were just OK. The beds were comfortable but the room was a little small to spend an entire week. That is not a complaint, just an observation. The hot tub and bathrooms were nice though. Overall this was a great trip and we had a great time!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Sightseeing tip:
In Hotel
Make sure you book all your excursions the first day as they book up very fast. We had some things we wanted to use the hotel credit for and did not get to use a large portion of it.
Reviewer score
Would recommend
STLHoneymooner
Great place to stay
First off the positives. Great room..we got deluxe ocean view and it was phenomenal. Clean and beautiful with a huge shower and jacuzzi tub. Great view of ocean. Food was great...wife has been to other all-inclusives and she says the food here was the best she has had. Access to other palace resorts was nice. Used resort credit for tequila, spa (wife said was awesome..she got hot stone massage and spa pedicure), swimming with the dolphins, and surf and turf dinner on the beach. These were all great and meal was off the charts good. Staff was great, room service excellent, great that there was no kids (It was our honeymoon). Negatives...it was kind of noisy outside our room in the morning, not our neighbors, but things going on in the hallway. Sun on the pools only until about 2 or 230. This may be different depending on season, we went week after thanksgiving. Beach was kind of rough and not deep, they are supposed to get new sand soon. DO NOT spend resort credit for jewelry (can get $300 of credit using resort cash) unless you are willing to spend $300+ of your own money also because there is nothing in that store below $600 and everything is way overpriced.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Entertainment tip:
In Hotel
Can get good deals on excursions by going to hospitality desk and talking to representative from this company. We got a snorkeling excursion for roughly 60% of the cost that they were going to charge at the front desks. Also if you want to listen to the time share talk, say no a couple of times and they will keep upping what they will give for free. Don't be afraid to ask for free things if you are willing to listen to the talk
Reviewer score
Would recommend
Mil4Bil
Palace Resorts, the Best.
I have stayed at a Palace Resort on and off for eleven years. Everytime I go I love it more. What can I say, the people are wonderful, the resorts are always clean and the food it always good. You can stay out all night or go to bed early. I suggest the Sun Palace for aduts, but if you have children go to the Cancun Palace you and they will love it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Sightseeing tip:
In Hotel
Go to the Spa it's heaven on earth.
Reviewer score
Would recommend
Nukeman553213
Best Vacation Ever
5 days was not enough. Eveything was fantastic: food, drinks, beach, room, pool. The staff went above and beyond our every expectation. Only comlaint was some very loud neighbors our last night. Made a call to the front desk arounf midnight, and the noise problem was taken care of. Cannot wait to go back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Newlyweds from Cheney
The best honeymoon experience ever
Our experience at Sun Palace Resort was exceptional and far exceeded our every hope and expectation! We were treated like royalty from the minute we arrived and were greeted by the welcome adult beverage and chilled, aromatic towels they handed us to cool off. Our room was upgraded to a mini suite on account of this being our honeymoon vacation. The ammenities and property are just wonderful. We traveled between all the Palace Resorts located in Cancun and were treated just as well at the other sites as we were at Sun Palace. We did not want to leave!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Utah David
Great hotel, but maybe not worth the money
Wonderful room, staff, pool, beach, location, spa! If you are looking for a very classic, relaxing, clean stay in Cancun, the Sun Palace is great. The food is only okay. Some things are very good, most are okay, and some are just absolutely awful! I do think that for a cheaper price, we could have had a very similar stay/experience at another resort. Ultimately, it was a wonderful experience and we do not regret staying at the Sun Palace
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 2
Entertainment tip:
In Hotel
Take advantage of the nightly activities - they are free and usually pretty cool!
Reviewer score
Would recommend
J LEE
Good experiance
Food was great and excellent experiance. However, I think they need more staffs to help tourist vacation plan.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
Vacay
Small Resort
Don't upgrade to the concierge level because it's really not worth it. Instead spend the credits on the spa, trips, and tequila sets.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Wingz
Sun Palace Perfect
Sun Palace is a perfect hotel for couples.It is quiet, right on the beach, beautiful and no children. We upgraded to concierge level with Palace Resort credits at 135 credits per night. We bought the least expensive room and airfare package on this site, which by the way was $150-500 cheaper than any other site, The upgrade was worth it. 6th floor, HUGE balcony and a million dollar veiw of the beach. In my opinion, it's the best view of beach for the money in Cancun. Food is good to excellent. Only 4 places to eat so take the $1 public bus to Beach or Cancun Palace to add variety. Only 10 minutes. Drinks. Fantastic. Palace has so many Top-Shelf. Just ask. All the staff is so nice and helpful so please tip when you recieve good service. Best vacation ever!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short drive from hotel
Take the public bus, not Taxis, to Cancun and Beach Palace to add dinner options.
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