Sun Palace Couples Only - All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Sun_Palace_Couples_Only_-_All_Inclusive.h32698/
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Hotel Overview
Perfect Honeymoon!!!!!!
It was a dreamland!!!!!! Can't wait to go back!!! Great food, great drinks, wonderful staff!!!!
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Mrs. O'Bryon
- Nov 17, 2012
Sun Palace
This place was great. No kids, only couples, good food and lots of pools. Lots of excursions and...
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Anonymous
- Oct 21, 2012
Modern luxury resort in Cancun with Jacuzzi rooms, water sports marina
This couples-only resort is situated along the white sands of the Caribbean Sea, 15 minutes from the airport. Sun Palace features 24-hour room service in its 252 Jacuzzi-outfitted rooms, many overlooking the water. Three outdoor infinity pools, a spa and an inside pool with two hot tubs provides a place to unwind. Meanwhile, daily activities and theme parties are lures for active travelers. There is a water sports marina and fitness center, and the property is close to the Riviera Cancun golf course (fees may apply).
Sun Palace Couples Only - All Inclusive Rooms
- Concierge Level
- Each elegantly appointed guest room features:
1 King bed. Located on the 5th floor(non-smoking). Seating area. Double Jacuzzi, In Room Wine & Fruits. Private bath w/shower only. Balcony with chairs & table. Liquor dispenser with premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Barton Vodka. LCD TV w/ Satellite. DVD Player, CD Player. L'OCCITANE Bath Amenities. Two(2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), Bathrobes & Slippers. Exclusive Beach Bag (1 per room/per stay). Private Beach Lounge Chair Area with Waiter Service. Aromatherapy menu. 24-Hr room service with select menu from restaurants to create a "Special Menu". - Superior Deluxe Ocean View with balcony & jacuzzi
- Superior deluxe lagoon view
Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft - Concierge Level
- Conciege Level Rooms also feature:
Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Private candlelight dinner at select locations (once per stay). Exclusive Concierge Service with personalized service (located on the 5th floor). Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). Mini Bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft. - Jr. Suite with balcony & jacuzzi with Golf Package
- Each suite features:
-1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only.
Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka, Mini Bar contains sodas, bottled water, juices & domestic beer, LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe (laptop size, Individually-Controlled A/C, Coffee Maker, Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple)
-574 Sq. Ft
-2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Superior Deluxe Ocean View with balcony & jacuzzi with Golf Pacakge
- Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft.2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Deluxe - Resort View
- Each elegantly appointed guest room features:
1 King bed. Located on floors 1 & 2 (non-smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Views of resort or common areas. Max Occupancy: 2 (couple). 435 Sq. Ft. - Jr. Suite with balcony & jacuzzi
- Each suite features:
1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only. Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe laptop size, Individually-Controlled A/C, Coffee Maker. Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple). 574 Sq. Ft
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Hotel Map
- Area served
- Cancun, Mexico.
- Nearby airports
- Cancn International Airport (CUN): Approximate driving time is 12 minutes and distance is 12 km (7.5 mi).
- Area description
- The Sun Palace is only 8 miles from Cancun International airport, 17 miles from downtown Cancun and 10 miles from the Convention Center.
Amenities
- 24 hour room service
- Bar/Lounge
- Business center
- Concierge
- Conference facilities
- Currency exchange
- Elevators
- Fitness center
- Fitness center or spa
- FREE parking
- Handicapped rooms/facilities
- Health club
- High-speed internet
- Indoor pool
- Meeting/Banquet facilities
- No smoking rooms/facilities
- Outdoor pool
- Pool
- Restaurant
- Room service
- Safe deposit box
- Spa services
- Tour desk
- Wireless internet
Dining
- Lobby Bar
- Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
- Beach Bar
- From 10:00 am - 6:00 pm
- Pool Bar
- From: 11:00am - 5:00pm
- El Alamo
- Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
- La Tratto
- -Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed. - The Steak
- -Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed - Oriental Lounge
- Thai/Oriental Cuisine a la carte for Dinner.
- Pool Snack Bar
- Snacks a la carte From 11:00 am - 5:00 pm
Meeting facilities
- Meeting Info
- Meeting facilities available with a maximum capacity of 180 (banquet style).
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (293)
Ratings and reviews for Sun Palace Couples Only - All Inclusive
- All travelers (293) 4.6 / 5
- Couples (284) 4.6 / 5
- Families (4) 5 / 5
- Friends (2) 5 / 5
- Singles (1) 5 / 5
- Amenities:
- 4.6
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.7
- Location:
- 4.6
- Value:
- 4.4
95%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
davebob
ok not great
paid extra for concierge room. nothing worth extra money. food ok. lobster and steak dinner not great. wife hurt arm, dr came to room did good job. got prescription brought to hotel appreciated that. girl in charge of kareoke very good. violinist in italian restaurant very entertaining
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Reviewer score
Would not recommend
Zbiggy
Cancun
Not so good. It took an hour and a half to check in, because the room wasn't ready and they kept trying to sell us things. Throughout our stay, we had to constantly either sign things or be asked our room number and our names. The room had a huge Jacuzzi in the middle of the room (strange), which was hard to navigate around. We won't be back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 1
Money-saving tip:
Not Applicable
Stay home or go to a different hotel.
Reviewer score
Would recommend
Bob Z1
Great Couples Getaway
Great resort would go back again. The resort credits are a joke! Everything you can buy with them was way over priced.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
F.E.
Great Place
This was the first trip to Mexico for moth myself and my girlfriend, It was a great experience, We stayed 5 nights abd wanted to stay for 7,. The resturants were fantastic and the staff went out of there way to accomadadte all our needs....would love to return.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Money-saving tip:
Short drive from hotel
If you need to do laundry take a short trip downtown, there is a coin operated laundermat that is a fraction of the cost of the resort.
Reviewer score
Would recommend
little johnny
Sun Palace Hotel - great place for couples
This is our third year to visit the resort and each year we fall in love with more of the amenities. The entire staff is very cooperative, and the meals are excellent.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
roxygirlie
Perfect Vacation!
The service was amazing! They catered to you 24/7 and with speed....adding a tip in here and there also made the experience that much better! The food was unbelievable and so delicious. Also, the beach was beautiful, it was a little windy but thats Cancun weather for you. The staff was very friendly and entertaining. House keeping did an awesome job cleaning and leaving towel elephants, swans, and a heart.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Shopping tip:
Short drive from hotel
If you go to the flea markets there, be prepared for them saying "come in lady check out my stuff" or "come in and let me rip you off" some of the stuff was very nice but they are nonstop trying to get you into their shops
Reviewer score
Would recommend
T Babe
Great for couples
Everyone was very friendly! Perfect location for couples.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Time-saving tip:
Short walk from hotel
Learn how to use the public bus. Saves money and there is a bus every minute or less.
Reviewer score
Would recommend
livingfragrance
Awesome
Staff are friendly and helpful. Great service, great location. There are some improvement in terms of food, especially the oriental restaurant but otherwise this place is the best. Would definitely go back to palace resorts.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would not recommend
Mitc
Be prepared
The bed was the most uncomfortable bed we had ever slept on. It was way too firm. We woke up stiff and sore. Had to have 6 mattress pads added for comfort. Didn't like the fact that resort set up a time share sell under the guise of showing you what the other resorts had to offer in case you came back to Cancun. It took 2 and1/2 hrs. out of our day and we were not expecting a hard sell. We just wanted to relax.The food was pretty good.The views were spectacular.The food service staff were helpful and friendly. Had to do two tours on our last day( and make it back to hotel for a spa treatment )because one of the people who set up tours for the hotel kept forgetting to make a call to finalize a tour for us.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 4
- Value:
- 3
Time-saving tip:
Not Applicable
Dont agree to take a tour of the other sister resorts unless you want to buy a timeshare. We agreed to a tour for an additional $200 resort spa credit. It's just not worth the time wasted.
Reviewer score
Would recommend
KpDj
Awesome!!
We loved our stay at the sun palace. The Mexican restaurant was wonderful and we ate there almost every day. The best part of this deal were the resort credits, we used ours to go to tulum, chitchin itza, isla muerjas, massages and a romantic lobster dinner. We only spent money on tipping, awesome! Highly recommend.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Money-saving tip:
Short drive from hotel
Use the public bus. It stops right in front of hotel and is only a dollar. No taxis!
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Hotel Map
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