$367 Avg/night
Rate and special offer based on Check-in: Dec 11, 2014 Check-out: Dec 14, 2014

Sun Palace Couples Only - All Inclusive

4 stars
Blvd. Kukulkan KM 20, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
343 reviews
great couples getaway

Couldn't have asked for a more luxurious vacation! Beach was beautiful and warm. Room was huge and... See full review

  • Howdy from Hawaii
  • Oct 14, 2014
Fantatic Honeymoon Vacation

This place was amazing! Very romantic and great for couples and honeymooners! The food for dinner... See full review

  • Happy Honeymooner2014
  • Sep 22, 2014
Luxe romantic beachfront resort with in-room hot tubs
The Sun Palace in Cancun, Mexico, is a beach-front hotel designed exclusively for couples. The hotel has an indoor pool and three outdoor infinity pools that appear as though they are spilling into the ocean. Friendly customer service and a host of modern amenities are available. The convenient location of the hotel puts it in close proximity to many recreational activities, but guests feel like they have their own private sanctuary when in their rooms. The accommodation includes a Jacuzzi, private balcony, king-sized bed and panoramic views. The five restaurants and three bars ensure you'll never go hungry.

Guests staying at Sun Palace are welcome to enjoy the facilities and restaurants of Beach Palace, Moon Palace, Playacar Palace, Isla Mujeres Palace, and Cozumel Palace. Scheduled transportation is available at select resorts.
Reasons to stay
  • Couples-only vibe is ideal for romantic getaways
  • Proximity to beach, shops, dining and recreation
  • Breathtaking views from every room
Sun Palace rooms
The modern, contemporary style of the rooms and suites at the Sun Palace are designed to provide tranquility and comfort. Each of the 252 rooms comes with a balcony that provides great views of the Caribbean Sea or Nichupte Lagoon, as well as large glass doors leading to the balcony that also allow generous views while inside. Amenities and services include an LCD TV with satellite, free wireless Internet, plush bathrobes and slippers, nightly turndown service and 24-hour concierge service.
Things to do nearby
  • Downtown Cancun (17 mi /27 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (46 mi/74.9 km)
  • Tulum Ruins (82 mi/131 km)
  • Ancient Coba Ruins (99 mi/160 km)

Recommendations for you

Customers who viewed Sun Palace Couples Only - All Inclusive also booked these hotels.

Reviewer score 4.6 out of 5
Reviewer score 4.5 out of 5

Sun Palace Couples Only - All Inclusive Rooms

Grand Room Level Ocean View
1 King bed. Double Whirlpool Tub. Seating area. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features LOCCITANE bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar contains sodas, bottled water, juices, domestic & imported beers . In-room snacks include chips, chocolates, peanuts & crackers. Special Menu 24-hour room service with select items from our restaurants. Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player & IPod dock. CHI branded hair tools . ironing board/ Wireless Internet & LCD TV w/satellite. Private Check-In / Out . Early Check- in /Late Check Out (upon request & subject to availability)
Superior Deluxe Ocean View with balcony & Whirlpool
Superior deluxe Ocean view Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Whirlpool, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft
Concierge Level
Conciege Level Rooms also feature:
Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Private candlelight dinner at select locations (once per stay). Exclusive Concierge Service with personalized service (located on the 5th floor). Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). Mini Bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft.
Deluxe - Resort View with Whirlpool
Each elegantly appointed guest room features:
1 King bed. Located on floors 1 & 2 (non-smoking). Double Whirlpool, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Views of resort or common areas. Max Occupancy: 2 (couple). 435 Sq. Ft.
Jr. Suite with balcony & Whirlpool
Each suite features:
1 King bed, Seating area, Double Whirlpool, In Room Wine and Fruits, Private bath w/ shower only. Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite, Purified Water, Chi Bath Amenities, Bathrobes & Slippers, Digital safe laptop size, Individually-Controlled A/C, Coffee Maker. Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple). 574 Sq. Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Playa Delfines: 1.5 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.1 mi
  • Riviera Cancun Golf: 3.1 mi
  • Avenida Kukulkan: 3.7 mi
  • Interactive Aquarium: 4.7 mi
  • El Rey Ruins: 4.8 mi
  • Playa Tortugas: 7.3 mi
  • Dubai Palace Casino: 7.4 mi
  • Museo Maya de Cancun: 7.5 mi
  • Avenida Tulum: 8.6 mi

Dining

Lobby Bar
Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
Beach Bar
From 10:00 am - 6:00 pm
Pool Bar
From: 11:00am - 5:00pm
El Alamo
Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
La Tratto
-Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed.
The Steak
-Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed
Oriental Lounge
Thai/Oriental Cuisine a la carte for Dinner.
Pool Snack Bar
Snacks a la carte From 11:00 am - 5:00 pm

Meeting facilities

Meeting Info
Meeting facilities available with a maximum capacity of 180 (banquet style).

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (343)

Ratings and reviews for Sun Palace Couples Only - All Inclusive

Overall score

4.5 / 5
5.01.0
343 out of 343
Amenities:
4.5
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.6
Location:
4.5
Value:
4.4

93% would recommend to a friend.

Sort by:
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Rochester, MN
Aug 19, 2009

Absolutely killer experience

Easily the best hotel stay we've ever had. We have never stayed anywhere near as nice as this before, but the pampering and all that comes with it is worth the extra money, especially if the vacation is for a special occasion.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Each restaurant in Sun Palace was great, but La Trotta Italian restaurant was the best lasagna I have ever had.

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
MOWASHINGTON
Business
Washington, DC
Aug 17, 2009

Second Visit

This is our second stay at the Sun Palace. We like the hotel because of its proximity to the airport and for the nice and convenient beach. The staff are wonderful and very helpful. This is a couples only resort, and the crowd was a mix of newlyweds, couples of all ages and people traveling in groups. We enjoyed the restaurants and tried the spa this time -- which was a very nice way to indulge.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
gregrezz
Business
Austin, Texas
Aug 11, 2009

Why Stay Anywhere Else ?

Best service I have ever received. If you can afford it, upgrade to the Concierge level.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Little Mountain
Business
Lititz, PA
Aug 10, 2009

2nd time @ Sun Palace & will be back!

From the rooms to the staff, everything about this hotel is first-class. There are many included excursions that are available to you at the Sun Palace. We did the Zip-Line tour and it was AMAZING. Also have to give a "standing ovation" to the Animation Staff (activities staff), they were so much fun to be around and always kept everyone laughing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
texas
Aug 5, 2009

dream vacation

it was a wonderful vacation. the sun palace is in a very quiet location and the beach is spotless. everything was perfect! we had a wonderful time. the italian restaurant and all the people that work there is wonderful. the pesto pasta and filet steak are world class. the tiramisu is delicious. we can't wait to go back. what a wonderful hotel. even on the beach they spoil you. we got to watch a michael jackson show and we had so much fun! take the bus, what an experience. go downtown cancun and shop in the local mercado! the best prices and the locals shop there. the sun palace is paradise on earth!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

the local bus

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
los angeles
Aug 2, 2009

good

enjoyable and relaxing

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Tampa,FL
Jul 27, 2009

Awesome Hotel

This hotel is great. Awesome beach with full drink service and beautiful infinity pools with a swim up bar. The level of service here is outstanding. Food was good, drinks were a little weak but just ask for a double. Wife took advantage of the $100 spa credit and said her massage was wonderful. We took advantage of the free zipline tour provided by the hotel. They told us it was all booked up but we just showed up standby one morning to try to get in and all 4 of us did. It was fun and didnt take up our entire day. Also did a trip to Xel Ha, $120 US pp, it was fun, really packed, medicore snorkeling at best. It was about a 2hr bus ride each way and it took up the entire day. IMO it was way overpriced, sort of felt kinda of Disney-ish.Also visisted Cancun Palace to eat at Myoko restaurant(Hibachi Grill) which was great. [...] at the bar was the best. Cancun Palace was huge, way busier & full of kids. Much more relaxing and intimate at Sun Palace. Do not hesitate to book here, you will not be dissappointed. The level of service here is top notch, one of the most beautiful beaches Ive seen.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: In Hotel

Do not miss the free Fire Show put on by the hotel. Its at night on the beach and was completely mind blowing.

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
merrick, ny
Jul 27, 2009

A little slice of paradise

My husband and I celebrated our 25th wedding anniversary at the Sun Palace and it was fabulous. The hotel was beautiful, the beach was clean and rock free, the water was mesmerizing. Waiters catered to you on the beach. Our room was clean and spacious the staff couldn't have been more gracious, they couldn't do enough for you. Taking the bus downtown was so easy, just walk outside and they would stop for you and on the return just tell them your hotel and they would stop well worth it for a $1.00 each way.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Take the bus they run every few minutes and much cheaper than a cab

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Chapel Hill, NC
Jul 21, 2009

Fantastic hotel

Very relaxing hotel with great staff and beautiful views. The rooms are very well kept and clean. The food was fantastic except for the desserts which were lackluster. The staff always made sure you were taken care of and that you had everything you wanted. There were only a few disadvantages. One was that the shower temperature would change periodically throughout a shower. Also, topless nudity occurred quite a few times on the beach and pool areas which was dissapointing. The staff did not enforce any type of covering.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: In Hotel

The entertainment show with drums and fire on the beach was great!

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
WDSM, IA
Jul 20, 2009

SP Vacation

Hotel experience was great. Staff was very friendly and always said hello whenever they had the chance to see you. Great trip!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Take the bus and visit the other palace hotels for dining options in the evening.

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top