Sun Palace Couples Only - All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Sun_Palace_Couples_Only_-_All_Inclusive.h32698/
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Hotel Overview
Perfect Honeymoon!!!!!!
It was a dreamland!!!!!! Can't wait to go back!!! Great food, great drinks, wonderful staff!!!!
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Mrs. O'Bryon
- Nov 17, 2012
Sun Palace
This place was great. No kids, only couples, good food and lots of pools. Lots of excursions and...
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Anonymous
- Oct 21, 2012
Modern luxury resort in Cancun with Jacuzzi rooms, water sports marina
This couples-only resort is situated along the white sands of the Caribbean Sea, 15 minutes from the airport. Sun Palace features 24-hour room service in its 252 Jacuzzi-outfitted rooms, many overlooking the water. Three outdoor infinity pools, a spa and an inside pool with two hot tubs provides a place to unwind. Meanwhile, daily activities and theme parties are lures for active travelers. There is a water sports marina and fitness center, and the property is close to the Riviera Cancun golf course (fees may apply).
Highlights
- Luxury guest rooms with double Jacuzzis and balconies
- Three infinity pools outdoors, plus an indoor pool with two jetted tubs
- Countless engaging activities, from activities at water sports marina to nightly shows or theme parties
Rooms
The couples-only, eight-story Sun Palace goes posh with 252 neutral-hued, minimalist rooms. All of the rooms have double Jacuzzis and many face the ocean. Each room has a king-sized bed, LCD TV with satellite, in-room safe, wireless Internet service and stocked liquor dispenser and mini bar as well as individual climate control, 24-hour room service, bathrobe and slippers and nightly turndown service. Stays in concierge-level rooms include one private candelit dinner, as well as an aromatherapy menu and two 25-minute massages in the spa.
Features
Modern guest rooms with Jacuzzis for two, many facing the ocean, give way to three infinity pools -- one with a swim-up bar -- making this tranquil, adults-only hotel an ideal respite for couples and honeymooners. All-inclusive perks range from meals at four resort restaurants to unlimited domestic and international alcoholic beverages throughout the resort. A water sports marina pairs with a spa that proffers beauty treatments and massages (fees apply).
Transportation
- Cancun International Airport (7.5 mi/ 12 km)
Attractions
- El Rey ruins (2.5 mi/ 4 km)
- Cancun Convention Center (6.2 mi/ 10 km)
- Downtown Cancun (17 mi /27 km)
Business
- Meeting facilities accommodate up to 180 banquet-style
- On-site business center and access to audiovisual equipment
Policies and fees
Couples must be 18 years or older.
This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.
Sun Palace Couples Only - All Inclusive Rooms
- Concierge Level
- Each elegantly appointed guest room features:
1 King bed. Located on the 5th floor(non-smoking). Seating area. Double Jacuzzi, In Room Wine & Fruits. Private bath w/shower only. Balcony with chairs & table. Liquor dispenser with premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Barton Vodka. LCD TV w/ Satellite. DVD Player, CD Player. L'OCCITANE Bath Amenities. Two(2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), Bathrobes & Slippers. Exclusive Beach Bag (1 per room/per stay). Private Beach Lounge Chair Area with Waiter Service. Aromatherapy menu. 24-Hr room service with select menu from restaurants to create a "Special Menu". - Superior Deluxe Ocean View with balcony & jacuzzi
- Superior deluxe lagoon view
Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft - Concierge Level
- Conciege Level Rooms also feature:
Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Private candlelight dinner at select locations (once per stay). Exclusive Concierge Service with personalized service (located on the 5th floor). Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). Mini Bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft. - Jr. Suite with balcony & jacuzzi with Golf Package
- Each suite features:
-1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only.
Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka, Mini Bar contains sodas, bottled water, juices & domestic beer, LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe (laptop size, Individually-Controlled A/C, Coffee Maker, Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple)
-574 Sq. Ft
-2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Superior Deluxe Ocean View with balcony & jacuzzi with Golf Pacakge
- Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft.2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Deluxe - Resort View
- Each elegantly appointed guest room features:
1 King bed. Located on floors 1 & 2 (non-smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Views of resort or common areas. Max Occupancy: 2 (couple). 435 Sq. Ft. - Jr. Suite with balcony & jacuzzi
- Each suite features:
1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only. Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe laptop size, Individually-Controlled A/C, Coffee Maker. Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple). 574 Sq. Ft
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Hotel Map
- Area served
- Cancun, Mexico.
- Nearby airports
- Cancn International Airport (CUN): Approximate driving time is 12 minutes and distance is 12 km (7.5 mi).
- Area description
- The Sun Palace is only 8 miles from Cancun International airport, 17 miles from downtown Cancun and 10 miles from the Convention Center.
Amenities
- 24 hour room service
- Bar/Lounge
- Business center
- Concierge
- Conference facilities
- Currency exchange
- Elevators
- Fitness center
- Fitness center or spa
- FREE parking
- Handicapped rooms/facilities
- Health club
- High-speed internet
- Indoor pool
- Meeting/Banquet facilities
- No smoking rooms/facilities
- Outdoor pool
- Pool
- Restaurant
- Room service
- Safe deposit box
- Spa services
- Tour desk
- Wireless internet
Dining
- Lobby Bar
- Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
- Beach Bar
- From 10:00 am - 6:00 pm
- Pool Bar
- From: 11:00am - 5:00pm
- El Alamo
- Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
- La Tratto
- -Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed. - The Steak
- -Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed - Oriental Lounge
- Thai/Oriental Cuisine a la carte for Dinner.
- Pool Snack Bar
- Snacks a la carte From 11:00 am - 5:00 pm
Meeting facilities
- Meeting Info
- Meeting facilities available with a maximum capacity of 180 (banquet style).
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (293)
Ratings and reviews for Sun Palace Couples Only - All Inclusive
- All travelers (293) 4.6 / 5
- Couples (284) 4.6 / 5
- Families (4) 5 / 5
- Friends (2) 5 / 5
- Singles (1) 5 / 5
- Amenities:
- 4.6
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.7
- Location:
- 4.6
- Value:
- 4.4
95%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
BeachBum30
Great Service, Great Stay!!!
Even though there was plenty to do, we relaxed the entire time. It rained and there was a lot of overcast but we made the best of it and the staff made us feel so welcome and made sure we were always having a good time. This trip was next to perfect and even though the sun was missing in action nothing else was. The food was excellent, the accommodations were clean and modern and the staff bent over backwards to make sure we were happy. The pools were crystal clear but the beach area was so inviting that we were there every chance we got. Our drinking glasses were never empty and neither were our stomachs, best vacation yet!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Emily couple
Great experience
Staying at the sun palace was different from the others I've stayed at. At first I was slightly disappointed because there was hardly anything to do at the hotel but, thankfully they had the 1500 resort credit that ultimately made it my favorite Mexican excperience. We got to try so many different things. I will definitely go back! The rooms were amazing and the food was great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short drive from hotel
Isla mujeres
Reviewer score
Would recommend
mickey27
Wonderful place for couples
My fiance and I went to Cancun for the first time and spent a week at the Sun Palace. We enjoyed our stay, as everyone at the resort was friendly, hospitable and ready to help you make your trip enjoyable. Would have wanted more activities, but expected this from previous reviews by others. Overall, we were glad to be there and would come back in the future!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
hkallen
A great escape
My fiance and I traveled to Sun Palace the first week of June. We picked it primarily because it was couples only (no screaming children or crazy partying). We loved it. We stayed on the concierge level (which I recommend for its perks you get a dinner on the beach, better lounge chairs on beach, couples massages, and private check-in/ info desk). We also had the 1500 credits that came with our 6 night stay (we used them for a photo shoot, a trip to the Isle of Mujeres, facials & pedi's @ the spa and a stretch limo to the airport). The staff is super friendly, every single one of them. They were there to help answer any questions and accommodate any of our requests. One downside would be the food, but its free so what can you expect. A few tips 1- stay away from the Italian place, its horrible (worst Italian food I've ever had). Steak buffet is ok. The Mexican place was good. Also the Japanese place had really good sushi. Over-all a great hotel and atmosphere, we will be back next year!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
Not Applicable
DON'T PAY TICKET PRICES ON GOODS!!! It's Mexico, they are used to tourists, thus many things are highly over-priced. Haggle, talk them down. Example: I wanted a pair of beautiful Mexican silver & coral earrings on the Isle of Mujeres, the man told me they were 150$ American dollars. I got him down to 40$. Also they'res no need to convert money to pesos, everyone excepts American dollars.
Reviewer score
Would recommend
Satisifed Honeymooner
Amazing experience!!!
We went to Sun Palace for our Honeymoon the first week of June. This place was simply amazing. We had a great time. The beach was beautiful, the view from our room was picture perfect, the service was great. The food was not the best out there but still it was very good. The resort credit allowed us to do several activities like zip-lining, swimming with dolphins, limousine ride etc for free. We were so impressed with all the services and amenities that we are thinking about vacationing there again next time.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Rejuvenated in Mexico
Amazing for a romantic get away
We spent the majority of our time relaxing on the beach, at the pool, and enjoying delicious food. The rooms were spotless, the waitstaff was wonderfully attentive, and the overall atmosphere was perfect!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Dan & Amy
Another great [...]Deal
What a great fun and relaxing vacation. The staff at the Sun Palace was incredible with their service. We will never vacation in the States again. Can not say enough positive things about this entire trip, the weather, water, food, drinks and [...]dollars were spot on. Already planning a return visit. Did I mention how great this trip was? You really need to do this!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Not Applicable
No worries about the water in the hotel zone. Additionally, the romantic dinners on the beach were just what we needed. It was great!!!
Reviewer score
Would not recommend
jince
Honeymoon May 5-12 2011
This is our 4th time vacationing in Cancun. We had big expectation about Sun Palace and they was not met. It's still nice but lacking a bunch of things that we have seen at other resorts like Aventura Spa and Temptation Resort. I still give it 3 stars. It's all concrete and sand was a big one for us. The shade comes fast in the evening because the pools are so close to the building. Bring water shoes if your going to play alot of water sports. The bottom of the pool is ruff. The $1500 to use on stuff was a biggy. Made the trip worth it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short drive from hotel
The jungle tour trip was great - Speed Boat, jet-ski, snorkle.
Reviewer score
Would recommend
Anonymous
Great time again
This was our fourth trip to Sun Palace and it was just as great as the other three. The service is the best. The staff go out of their way to make sure you enjoy your stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Dale=70
Excellent Resort!
This was our 4th trip to the Sun Palace. As always our stay was wonderful. The hotel is immaculate and the staff was superb. The food and beverages were also great. I highly recommend the Sun Palace! It is a couples only resort whic is also wonderful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
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