$407 Avg/night
Rate and special offer based on Check-in: Nov 29, 2014 Check-out: Dec 2, 2014

Sun Palace Couples Only - All Inclusive

4 stars
Blvd. Kukulkan KM 20, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
343 reviews
great couples getaway

Couldn't have asked for a more luxurious vacation! Beach was beautiful and warm. Room was huge and... See full review

  • Howdy from Hawaii
  • Oct 14, 2014
Fantatic Honeymoon Vacation

This place was amazing! Very romantic and great for couples and honeymooners! The food for dinner... See full review

  • Happy Honeymooner2014
  • Sep 22, 2014
Luxe romantic beachfront resort with in-room hot tubs
The Sun Palace in Cancun, Mexico, is a beach-front hotel designed exclusively for couples. The hotel has an indoor pool and three outdoor infinity pools that appear as though they are spilling into the ocean. Friendly customer service and a host of modern amenities are available. The convenient location of the hotel puts it in close proximity to many recreational activities, but guests feel like they have their own private sanctuary when in their rooms. The accommodation includes a Jacuzzi, private balcony, king-sized bed and panoramic views. The five restaurants and three bars ensure you'll never go hungry.

Guests staying at Sun Palace are welcome to enjoy the facilities and restaurants of Beach Palace, Moon Palace, Playacar Palace, Isla Mujeres Palace, and Cozumel Palace. Scheduled transportation is available at select resorts.
Reasons to stay
  • Couples-only vibe is ideal for romantic getaways
  • Proximity to beach, shops, dining and recreation
  • Breathtaking views from every room
Sun Palace rooms
The modern, contemporary style of the rooms and suites at the Sun Palace are designed to provide tranquility and comfort. Each of the 252 rooms comes with a balcony that provides great views of the Caribbean Sea or Nichupte Lagoon, as well as large glass doors leading to the balcony that also allow generous views while inside. Amenities and services include an LCD TV with satellite, free wireless Internet, plush bathrobes and slippers, nightly turndown service and 24-hour concierge service.
Things to do nearby
  • Downtown Cancun (17 mi /27 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (46 mi/74.9 km)
  • Tulum Ruins (82 mi/131 km)
  • Ancient Coba Ruins (99 mi/160 km)

Hotel Map

21.0438 -86.7831
Area served
Cancun, Mexico.
Nearby airports
Cancn International Airport (CUN): Approximate driving time is 12 minutes and distance is 12 km (7.5 mi).
Area description
The Sun Palace is only 8 miles from Cancun International airport, 17 miles from downtown Cancun and 10 miles from the Convention Center.

Recommendations for you

Customers who viewed Sun Palace Couples Only - All Inclusive also booked these hotels.

Reviewer score 4.6 out of 5
Reviewer score 4.5 out of 5

Sun Palace Couples Only - All Inclusive Rooms

Grand Room Level Ocean View
1 King bed. Double Whirlpool Tub. Seating area. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features LOCCITANE bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar contains sodas, bottled water, juices, domestic & imported beers . In-room snacks include chips, chocolates, peanuts & crackers. Special Menu 24-hour room service with select items from our restaurants. Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player & IPod dock. CHI branded hair tools . ironing board/ Wireless Internet & LCD TV w/satellite. Private Check-In / Out . Early Check- in /Late Check Out (upon request & subject to availability)
Superior Deluxe Ocean View with balcony & Whirlpool
Superior deluxe Ocean view Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Whirlpool, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft
Concierge Level
Conciege Level Rooms also feature:
Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Private candlelight dinner at select locations (once per stay). Exclusive Concierge Service with personalized service (located on the 5th floor). Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). Mini Bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft.
Deluxe - Resort View with Whirlpool
Each elegantly appointed guest room features:
1 King bed. Located on floors 1 & 2 (non-smoking). Double Whirlpool, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Views of resort or common areas. Max Occupancy: 2 (couple). 435 Sq. Ft.
Jr. Suite with balcony & Whirlpool
Each suite features:
1 King bed, Seating area, Double Whirlpool, In Room Wine and Fruits, Private bath w/ shower only. Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite, Purified Water, Chi Bath Amenities, Bathrobes & Slippers, Digital safe laptop size, Individually-Controlled A/C, Coffee Maker. Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple). 574 Sq. Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Playa Delfines: 1.5 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.1 mi
  • Riviera Cancun Golf: 3.1 mi
  • Avenida Kukulkan: 3.7 mi
  • Interactive Aquarium: 4.7 mi
  • El Rey Ruins: 4.8 mi
  • Playa Tortugas: 7.3 mi
  • Dubai Palace Casino: 7.4 mi
  • Museo Maya de Cancun: 7.5 mi
  • Avenida Tulum: 8.6 mi

Meeting facilities

Meeting Info
Meeting facilities available with a maximum capacity of 180 (banquet style).

Dining

Lobby Bar
Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
Beach Bar
From 10:00 am - 6:00 pm
Pool Bar
From: 11:00am - 5:00pm
El Alamo
Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
La Tratto
-Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed.
The Steak
-Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed
Oriental Lounge
Thai/Oriental Cuisine a la carte for Dinner.
Pool Snack Bar
Snacks a la carte From 11:00 am - 5:00 pm

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (343)

Ratings and reviews for Sun Palace Couples Only - All Inclusive

Overall score

4.5 / 5
5.01.0
343 out of 343
Amenities:
4.5
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.6
Location:
4.5
Value:
4.4

93% would recommend to a friend.

Sort by:
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Nukeman553213
Business
Evansville, IN
Dec 3, 2011

Best Vacation Ever

5 days was not enough. Eveything was fantastic: food, drinks, beach, room, pool. The staff went above and beyond our every expectation. Only comlaint was some very loud neighbors our last night. Made a call to the front desk arounf midnight, and the noise problem was taken care of. Cannot wait to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Newlyweds from Cheney
Business
Washington State
Dec 1, 2011

The best honeymoon experience ever

Our experience at Sun Palace Resort was exceptional and far exceeded our every hope and expectation! We were treated like royalty from the minute we arrived and were greeted by the welcome adult beverage and chilled, aromatic towels they handed us to cool off. Our room was upgraded to a mini suite on account of this being our honeymoon vacation. The ammenities and property are just wonderful. We traveled between all the Palace Resorts located in Cancun and were treated just as well at the other sites as we were at Sun Palace. We did not want to leave!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
Utah David
Business
Utah Valley, Utah
Nov 28, 2011

Great hotel, but maybe not worth the money

Wonderful room, staff, pool, beach, location, spa! If you are looking for a very classic, relaxing, clean stay in Cancun, the Sun Palace is great. The food is only okay. Some things are very good, most are okay, and some are just absolutely awful! I do think that for a cheaper price, we could have had a very similar stay/experience at another resort. Ultimately, it was a wonderful experience and we do not regret staying at the Sun Palace

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

Entertainment tip: In Hotel

Take advantage of the nightly activities - they are free and usually pretty cool!

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
J LEE
Business
Troy, Michigan
Nov 28, 2011

Good experiance

Food was great and excellent experiance. However, I think they need more staffs to help tourist vacation plan.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
Vacay
Business
NY
Nov 25, 2011

Small Resort

Don't upgrade to the concierge level because it's really not worth it. Instead spend the credits on the spa, trips, and tequila sets.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Wingz
Business
Las Vegas, NV, USA
Nov 20, 2011

Sun Palace Perfect

Sun Palace is a perfect hotel for couples.It is quiet, right on the beach, beautiful and no children. We upgraded to concierge level with Palace Resort credits at 135 credits per night. We bought the least expensive room and airfare package on this site, which by the way was $150-500 cheaper than any other site, The upgrade was worth it. 6th floor, HUGE balcony and a million dollar veiw of the beach. In my opinion, it's the best view of beach for the money in Cancun. Food is good to excellent. Only 4 places to eat so take the $1 public bus to Beach or Cancun Palace to add variety. Only 10 minutes. Drinks. Fantastic. Palace has so many Top-Shelf. Just ask. All the staff is so nice and helpful so please tip when you recieve good service. Best vacation ever!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Take the public bus, not Taxis, to Cancun and Beach Palace to add dinner options.

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
K. SO
Business
Irvine, CA, USA
Nov 20, 2011

The best

The service is excellent. All the staff are great. Will share this experience with friends and families.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
PaulB61
Business
Rhode Island
Nov 20, 2011

Sun Palace Cancun

Service was impeccable. Food was very good. Rooms very nice. Watersports not located on property.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Take the bus to Cancun Tulum Ave for shopping. If traveling with American Express Traveler's Checks, be sure to bring your passport with you to be able to convert to Pesos.

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

4
5.01.0
Dream Catcher
Business
Fort Lauderdale, FL, USA
Nov 18, 2011

Fantastic Getaway for Couples

Wonderful...relaxing...beautiful. As parents, we both love children. However, when it's time for you and your Babe to have some 'alone' time I would recommend Sun Palace. You can chill out or stay as busy as you like. The Staff are excellent, funny, attentitive, very interactive, they really added to the experience. Our first night we were suprised to see towel swans and rose peddals on the bed...sweet :-). We also celebrated a birthday and came home from an awesome dining experience from Harry's to a birthday cake and champagne...again...sweet. To enhance your experiences I suggest you bring sufficient cash, we took taxis most of the time, not cheap, and there's a lot of tipping. My only complaint was the vendors in the lobby, you are bombarded and have no choice but to sit with one of the Rep's to receive your vouchers for activities...that part was pretty gruelling.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Harry's. One of the best dining experiences you will ever have. Top notch service, excellent food...a shout out to Aldo and David!

Was this review helpful to you?
Thank you for your feedback!
Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
honeymooner15
Business
Brownsburg, IN, USA
Nov 17, 2011

Great Trip

The hotel was Great, staff was friendly, this was a great vactation. Food is average but they are willing to make anything you want so there is bound to be somethign available you would like.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top