Sun Palace Couples Only - All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Sun_Palace_Couples_Only_-_All_Inclusive.h32698/
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Hotel Overview
Perfect Honeymoon!!!!!!
It was a dreamland!!!!!! Can't wait to go back!!! Great food, great drinks, wonderful staff!!!!
See full review
-
Mrs. O'Bryon
- Nov 17, 2012
Sun Palace
This place was great. No kids, only couples, good food and lots of pools. Lots of excursions and...
See full review
-
Anonymous
- Oct 21, 2012
Modern luxury resort in Cancun with Jacuzzi rooms, water sports marina
This couples-only resort is situated along the white sands of the Caribbean Sea, 15 minutes from the airport. Sun Palace features 24-hour room service in its 252 Jacuzzi-outfitted rooms, many overlooking the water. Three outdoor infinity pools, a spa and an inside pool with two hot tubs provides a place to unwind. Meanwhile, daily activities and theme parties are lures for active travelers. There is a water sports marina and fitness center, and the property is close to the Riviera Cancun golf course (fees may apply).
Highlights
- Luxury guest rooms with double Jacuzzis and balconies
- Three infinity pools outdoors, plus an indoor pool with two jetted tubs
- Countless engaging activities, from activities at water sports marina to nightly shows or theme parties
Rooms
The couples-only, eight-story Sun Palace goes posh with 252 neutral-hued, minimalist rooms. All of the rooms have double Jacuzzis and many face the ocean. Each room has a king-sized bed, LCD TV with satellite, in-room safe, wireless Internet service and stocked liquor dispenser and mini bar as well as individual climate control, 24-hour room service, bathrobe and slippers and nightly turndown service. Stays in concierge-level rooms include one private candelit dinner, as well as an aromatherapy menu and two 25-minute massages in the spa.
Features
Modern guest rooms with Jacuzzis for two, many facing the ocean, give way to three infinity pools -- one with a swim-up bar -- making this tranquil, adults-only hotel an ideal respite for couples and honeymooners. All-inclusive perks range from meals at four resort restaurants to unlimited domestic and international alcoholic beverages throughout the resort. A water sports marina pairs with a spa that proffers beauty treatments and massages (fees apply).
Transportation
- Cancun International Airport (7.5 mi/ 12 km)
Attractions
- El Rey ruins (2.5 mi/ 4 km)
- Cancun Convention Center (6.2 mi/ 10 km)
- Downtown Cancun (17 mi /27 km)
Business
- Meeting facilities accommodate up to 180 banquet-style
- On-site business center and access to audiovisual equipment
Policies and fees
Couples must be 18 years or older.
This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.
Sun Palace Couples Only - All Inclusive Rooms
- Concierge Level
- Each elegantly appointed guest room features:
1 King bed. Located on the 5th floor(non-smoking). Seating area. Double Jacuzzi, In Room Wine & Fruits. Private bath w/shower only. Balcony with chairs & table. Liquor dispenser with premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Barton Vodka. LCD TV w/ Satellite. DVD Player, CD Player. L'OCCITANE Bath Amenities. Two(2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), Bathrobes & Slippers. Exclusive Beach Bag (1 per room/per stay). Private Beach Lounge Chair Area with Waiter Service. Aromatherapy menu. 24-Hr room service with select menu from restaurants to create a "Special Menu". - Superior Deluxe Ocean View with balcony & jacuzzi
- Superior deluxe lagoon view
Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft - Concierge Level
- Conciege Level Rooms also feature:
Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Private candlelight dinner at select locations (once per stay). Exclusive Concierge Service with personalized service (located on the 5th floor). Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). Mini Bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft. - Jr. Suite with balcony & jacuzzi with Golf Package
- Each suite features:
-1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only.
Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka, Mini Bar contains sodas, bottled water, juices & domestic beer, LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe (laptop size, Individually-Controlled A/C, Coffee Maker, Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple)
-574 Sq. Ft
-2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Superior Deluxe Ocean View with balcony & jacuzzi with Golf Pacakge
- Each elegantly appointed guest room features:
1 King bed. Located on floors 6 & 7 (non-smoking) and 8 (smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Ocean View. Max Occupancy: 2 (couple). 435 Sq. Ft.2010 Golf Package includes a round of golf daily (per room), transportation, snacks, beverages and shared cart. - Deluxe - Resort View
- Each elegantly appointed guest room features:
1 King bed. Located on floors 1 & 2 (non-smoking). Double Jacuzzi, In Room Wine and Fruits. Private bath w/ shower only. Balcony with chairs & table. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. Purified Water. Farouk Biosilk Bath Amenities. Bathrobes & Slippers. Digital safe (laptop size). Individually-controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-smoking & Smoking rooms. Views of resort or common areas. Max Occupancy: 2 (couple). 435 Sq. Ft. - Jr. Suite with balcony & jacuzzi
- Each suite features:
1 King bed, Seating area, Double Jacuzzi, In Room Wine and Fruits, Private bath w/ shower only. Balcony with chairs & table, Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite, Purified Water, Farouk Biosilk Bath Amenities, Bathrobes & Slippers, Digital safe laptop size, Individually-Controlled A/C, Coffee Maker. Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board, Wireless Internet, 24-Hour room service & Turndown Service, Non-Smoking & smoking rooms, 2 rooms for the Physically Challenged with double beds, Ocean View, Max occupancy: 2 (couple). 574 Sq. Ft
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Hotel Map
- Area served
- Cancun, Mexico.
- Nearby airports
- Cancn International Airport (CUN): Approximate driving time is 12 minutes and distance is 12 km (7.5 mi).
- Area description
- The Sun Palace is only 8 miles from Cancun International airport, 17 miles from downtown Cancun and 10 miles from the Convention Center.
Amenities
- 24 hour room service
- Bar/Lounge
- Business center
- Concierge
- Conference facilities
- Currency exchange
- Elevators
- Fitness center
- Fitness center or spa
- FREE parking
- Handicapped rooms/facilities
- Health club
- High-speed internet
- Indoor pool
- Meeting/Banquet facilities
- No smoking rooms/facilities
- Outdoor pool
- Pool
- Restaurant
- Room service
- Safe deposit box
- Spa services
- Tour desk
- Wireless internet
Dining
- Lobby Bar
- Bar service from 9:00 am - 1:00 am, Tea time- 5:00pm - 7:00pm
- Beach Bar
- From 10:00 am - 6:00 pm
- Pool Bar
- From: 11:00am - 5:00pm
- El Alamo
- Mexican cuisine. Buffet for breakfast and lunch and Mexican cuisine a la carte for dinner.
- La Tratto
- -Cuisine: Italian
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual elegance. Wet clothing or uncovered swimwear not allowed. - The Steak
- -Cuisine: Fine cuts, seafood and fish
-Dinner a la carte: From 6:00 pm - 11:00 pm
-Dress code: Casual. Wet clothing or uncovered swimwear not allowed - Oriental Lounge
- Thai/Oriental Cuisine a la carte for Dinner.
- Pool Snack Bar
- Snacks a la carte From 11:00 am - 5:00 pm
Meeting facilities
- Meeting Info
- Meeting facilities available with a maximum capacity of 180 (banquet style).
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (293)
Ratings and reviews for Sun Palace Couples Only - All Inclusive
- All travelers (293) 4.6 / 5
- Couples (284) 4.6 / 5
- Families (4) 5 / 5
- Friends (2) 5 / 5
- Singles (1) 5 / 5
- Amenities:
- 4.6
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.7
- Location:
- 4.6
- Value:
- 4.4
95%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Anonymous
Sun Palace
This place was great. No kids, only couples, good food and lots of pools. Lots of excursions and the resort credit was great to use for that. Very relaxing time overall.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Mrs. O'Bryon
Perfect Honeymoon!!!!!!
It was a dreamland!!!!!! Can't wait to go back!!! Great food, great drinks, wonderful staff!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Beach junkies
Great times, excellent service
This is our 15th trip to Sun Palace we go back every year, excellent service, warm friendly staff, will do everything they can to make your stay superb!! Will be back next year for sure, like the adults only,very relaxing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Money-saving tip:
Short walk from hotel
Ride the bus to the Hot spot bars/clubs in the hotel zone $1.00 each way, great value!
Reviewer score
Would recommend
Paradise for Honeymooners!
We just got back from our honeymoon trip at the Sun Palace. The moment you stepped on the property you were welcomed with an ice cold beverage and a warm smile. The staff goes above and beyond to make you feel welcome and feel like an honored guest. I would definitely recommend booking an ocean view hotel, however, do not leave the sliding glass door open too long because your room's floor will get slippery from the condensation outside. The room is stocked with a wide variety of refreshments. If it is your honeymoon, make sure you communicate this to the staff because you will get extra amenities such as a bottle of champagne, t-shirts, rose petals on the bed, and much more! The only thing that confused me about the hotel was the resort credits. You are allotted points depending on your length of stay. We were given 1500 points, but they run out very quickly and you are allotted only so many points towards certain activities. At first you think it is free money, but you have to pay an 11% tax on the activities. I would definitely recommend using your credits towards a holistic spa treatment! The food was SENSATIONAL! If you like Italian, you will definitely visit the La Tratto more than once during your stay! We loved that we were always offered a drink, as well. Try the Don Julio tequila! The beach had beautiful white sand with pure blue water. Be careful of the oppressive waves though if you are not a good swimmer. The swim up pool bar was a great place to meet couples. Guests are very friendly and outgoing, but you still can have your privacy if you choose to do so. The entertainment staff kept you involved, but they did not pressure you if you weren't interested in participating in daily hotel activities such as water volleyball. Definitely do the karaoke night if you like to sing! My husband and I will definitely be back to the Sun Palace again. We were impressed with the 5 star quality of the hotel and the overall ambiance of the whole experience!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Erie
Amazing little getaway
This was the second time at Sun Palace for us and once again we loved everything!! We went for a few days just to get away and relax. Sun Palace is the perfect place for that. We are both teachers so we especially love that it's couples only. Everyone is so helpful!! The food was absolutely delicious and there is always someone ready to bring you a drink at the pool or beach. The beach is crystal clear ~ I could stay in the water all day!! The rooms are spacious and stunning!! We would recommend Sun Palace to everyone!! Thank you for such a wonderful trip :) We will definitely be back!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
betht
Great to relax
We just wanted to relax on our honeymoon, and Sun Palace was perfect for that. If you want to get out and do a lot of activities, expect to pay extra. The staff make it easy to set that up, though. We didn't like the lack of bathroom privacy (glass door didn't entirely close) or figuring out the AC (powered by the room key along with the lights). Make sure you use your resort credits to upgrade your room. It's worth it!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
MrsKeyes
PERFECT!!!!
My husband and I chose Sun Palace for our honeymoon. Neither of us had been to Mexico, but when considering a possible destination, we new what we wanted-all inclusive, beautiful, and adults (couples) only. Sun Palace gave us everything we could have wanted and more. We have 3 beautiful children at home, but on vacation, we did not want to hear the cries nor giggles of little ones. The atmosphere was quiet, serene, and romantic. There were no rowdy spring breakers or unruly party-goers. The location was a 5 minute or less bus ride from shopping and attractions, but private and away from the crowds and busyness. The rooms amazing (even before an upgrade), cleanliness was immaculate, the service was unbelievable, we felt like royalty. The hotel credits are awesome, you will have more than you can use! I can't say enough about what a wonderful time we had, make me tear up a little when I think about it. We swam with dolphins, zip-lined at Selvatica, visited the Chichen Itza Mayan Ruins, parasailed, went on a catamaran, held a nurse shark, had a romantic couples aroma therapy massage, ate dinner on the beach. You CANNOT go wrong with Sun Palace. It will rejuvenate your relationship!! You can have as much adventure or peace and quiet as you wish!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
You can eat all your meals right at the restaurants at the hotel, the food is impeccable!! BIG $$ Saver! Also, bring 50$-100 singles for tipping throughout your stay and I guarantee they will know your name, your drink of choice and how you like your steak!
Reviewer score
Would recommend
Johnny and Lynda Lou
Great Couples Escape
Beautiful location-- great food at four different restaurants-- excellent and attentive staff-- value of resort credits debatable as purchase options limited and somewhat inflated-- wished could have purchased bathrobes from room-- overall great experience and would recommend--
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Entertainment tip:
Short drive from hotel
Market 28 Edventure tours in Tulum
Reviewer score
Would recommend
adpate
GREAT HOTEL
This hotel is a great all-inclusive. Rooms were clean and the staff is great! Only wish their was a different menu at the restaurants/buffets everyday. Overall this is a great buy!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
cancun man
Last Trip before baby
Great Hotel! Good Food! Good Time! My wife and I wanted to getaway one last time before the baby. And it was everything we wanted
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
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