$299 Avg/night
Rate and special offer based on Check-in: Aug 27, 2014 Check-out: Aug 28, 2014

Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

5 stars
Boulevard Kukulkan km 14, Manzana 53, Lote 37-1, Zona Hotelera, Quintana Roo, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
138 reviews
Great resort

No complaints. Everything was perfect. The staff was friendly and gave you everything you wanted. See full review

  • Allenl85
  • Jul 4, 2014
unforgettable experience in a good way..:-)

Really nice place to stay, very funny staff..we had lots of fun.Thank u for unforgettable experience. See full review

  • Mr Muscles Vlad
  • Jun 28, 2014
Plush Cancun hotel with stylish spaces set on the beach

Nestled on the beach and offering state-of-the art amenities, Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented makes for an ideal base for a relaxing getaway in Cancun. This all-inclusive resort features three infinity pools, fully equipped fitness center and tennis courts with ocean view. After enjoying recreational activities in the island, holidaymakers retreat to Spa del Mar for soothing treatments and massages (fees apply). The hotel also features a large conference hall that can host up to 500 people.

 

Patrons begin the day with an international breakfast buffet at Zango on site. For delicious dinner, diners sample Caribbean delights at St. Trop, delicious Asian dishes at Gaijin Teppanyaki and Molecular cuisine at Seasons fine dining restaurant. 

3 Reasons To Stay
  • Three infinity pools and direct access to beach
  • Live music and traditional dance performances
  • Short walk to AquaWorld water sports center
Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented Rooms

All rooms and suites at Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented are tastefully decorated and come with views of the Carribean Sea and Nichupte Lagoon. Each unit is furnished with posh amenities like marble bathroom, 32-inch flat-screen TV, fully stocked mini bar, safe deposit box, iron/ironing board and Wi-Fi access. Most units have balcony. Suites are equipped with kitchenette, living area, dining room and separate bedroom. 

Things To Do
  • Nichupte Lagoon (0.2 mi/0.3 km)
  • Museo Maya de Cancun (1.3 mi/2.1 km)
  • Luxury Avenue (0.8 mi/1.3 km)
  • La Isla Shopping Village (1.4 mi/2.3 km)
  • Playa Langosta (10.0 mi/16.1 km)
  • Playa Tortugas (6.8 mi/10.9 km)
  • Plaza Caracol (3.6 mi/5.8 km)
  • Cancun Convention Center ( 6.7 mi/10.8 km)
  • Aquaworld (0.7 mi/1.1 km)
  • Cancun Golf Club at Pok ta Pok (4.6 mi/7.4 km)
  • COBA (10.3 mi/16.6 km)
  • Tulum (10.1 mi/16.3 km)
  • Isla Mujeres (10.3 mi/16.6 km)
  • Isla Contoy (10.7 mi/17.2 km)

Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented Rooms

Caribe - Suite
Caribe Suite offers one king bed and two double beds with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. The Caribe Suite is a 2 bedroom-Suite, Ocean Front. One bedroom holds a 1 king size bed, the other 2 double beds; both of them equipped with high quality linens, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities radio-clock with scale. The Ocean Front terrace is the highlight of this suite.
Superior - Room
Superior Room offers one king bed or two double beds with air conditioning, alarm clock, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. The Superior Rooms offer magnificent views of the Caribbean & the Nichupte Lagoon. Equipped with high quality linens, sitting area, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities.
Deluxe - Room
Deluxe Room offers one king bed or two double beds with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. The Deluxe Rooms offer magnificent views of the Caribbean & the Nichupte Lagoon. Equipped with high quality linens, sitting area, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities.
Suite - Sandos
Suite Sandos offers one king bed with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. Sandos Suite has a private balcony with a great view of the Caribbean Sea and the Nichupte Lagoon. Separate bedroom equipped with high quality linens, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities.
Laguna - Suite
Laguna Suite offers one king bed with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. The Lagoon Suite has 2 private balconies, one with the Ocean view and the other with Lagoon View. The main room is equipped with high quality linens, sitting area, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities, radio-clock, scale. The living and dining-area is equipped with 2 sofas, round table with 4 places.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.5 out of 5
Reviewer score 4.4 out of 5

Hotel Map

21.0915 -86.7696
Area served
Cancun.
Nearby airports
Cancun International Airport (CUN).
Area description
Cancun.

Nearby points of interest

  • Avenida Kukulkan: 0.4 mi
  • Interactive Aquarium: 1.3 mi
  • El Rey Ruins: 1.4 mi
  • Playa Delfines: 2 mi
  • Iberostar Cancun Golf Course: 2.3 mi
  • Museo Maya de Cancun: 4.1 mi
  • Playa Tortugas: 4.2 mi
  • Wet'n Wild Cancun: 4.3 mi
  • Dolphinaris Cancun: 4.6 mi
  • Dubai Palace Casino: 5 mi
  • Avenida Tulum: 6 mi
  • Riviera Cancun Golf: 6.1 mi

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (138)

Ratings and reviews for Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Overall score

4.3 / 5
5.01.0
138 out of 138
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.6
Value:
4.4

86% would recommend to a friend.

Sort by:
Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
Drew from ATX
Austin, TX
Jul 23, 2014

Enjoyed the stay.

We went for a quick trip and it was perfect for that. Not a lot of entertainment or food options but that was fine with us since we were only there for 4 days.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Time-saving tip: In Hotel

Get to the beach early and get a cabana.

Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

2
5.01.0
cancuntraveler14
Kansas City, MO
Jul 21, 2014

Did not meet expectations

We were so excited for our hotel stay and had high expectations based on other reviews. However, there were many downsides to this hotel, and I think that our money could've been spent better elsewhere. Pros: Good food Good location Good drinks Cons: Minibar not restocked for multiple days after telling hotel staff Dirty room No clean towels in room/pool Service inconsistent at restaurants Trash on beach Not treated as well as people in more expensive rooms Amenities such as watersports/snorkeling mentioned on website and in catalog in room not available Not compensated for having multiple issues *Take your hard earned money and stay somewhere they value your business.*

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

3
5.01.0
Bryan and Chrystine
Texas
Jul 13, 2014

July 2014 Rm 806

Positive; The hotel was beautiful. The wait staff were excellent. The room (Sandos Suite) looked amazing. The Cabanas were a nice touch. Negative; This is NOT an adults only hotel. We were awaken multiple times by screaming infants and crying toddlers. The pools were extremely hot. So much that it was uncomfortable with a sun burn. The Hibachi Grill was a joke. Completely disorganized and extremely hot. Save your reservation and hit the buffet. Be prepared to be hit up about paying extra to get the treatment you were expecting from the reviews. Not a few hundred either. The "Royal Elite" club starts at 26k USD and still cost 77 a night. Overall, I was dissatisfied with my stay due to the fact I was done with the resort after my second night. We expected quite a bit more than what we experienced.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
1
Entertainment tip: Short drive from hotel

Congo Bar!!! All I can say is WOW! Best show/club I've seen there so far.

Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
NY Jeff
Mineola, New York
Jul 11, 2014

Family Getaway

Overall the hotel was good, room was cleaned daily, staff was very courteous, amenities were nice, pool was awesome and beach even better. The only problem I saw was with the food. There wasn't a whole lot to choose from, breakfast was good, lunch was non-existent and dinner was ok at best. I would definitely recommend this hotel but make sure you have plenty of money to eat outside the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Money-saving tip: Not Applicable

If you are able; pay everything in Mexican Pesos. It's much cheaper if you do it that way because the exchange rate on the streets is much lower than at the hotel

Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

3
5.01.0
Mr Passport
Fort Lauderdale
Jul 8, 2014

NOT a Luxury Experience neither Adults Oriented

This hotel brags about a "Luxury Experience" and "4 Diamond" that they do not provide at all. The adult oriented title is incorrect, there are plenty of kids and babies roaming around. Formerly Le Meridien Hotel, this dated and well maintained building needs desperate management. Employees are lost (good quality people) but with NO direction. The food quality is very disappointing, the way they present the buffet is reasonable, appetizer plates, portion control (is not a bad idea) but presentation, quality, flavor and appearance are terrible. All restaurants (three) they have the same problem. If you are trying to experience great food and luxury, make yourself a favor and book SECRETS THE VINE (next door). This hotel is just a 4 stars hotel, with unorganized service, low quality food, and a couple of new manager-to-be employees trying to do their best with no management support. Two thumbs down for the Chef and his untrained kitchen. Sorry guys, 4 diamonds and luxury is something you can not brag about. Oh! If you want to use the sauna and steam you will need to pay USD 40 per day!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Time-saving tip: In Hotel

Book the Hibachi restaurant 3 to 5 days in advance otherwise you won't be able to experience somewhat acceptable sautéed meat and fried rice.

Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
jakfootball
Illiinois
Jul 8, 2014

Great Honeymoon Experience

My wife and I stayed for 5 days and absolutely loved our time there. Would definitely recommend it to others

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

3
5.01.0
ohtheplaceswelovetogo
Chicago
Jul 7, 2014

Decent resort, but mostly just average

service is not what we've come to expect at all inclusive resorts in Cancun. Long lines at front desk. Hard to find staff around the pool and beach.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

5
5.01.0
Allenl85
Columbus, ohio
Jul 4, 2014

Great resort

No complaints. Everything was perfect. The staff was friendly and gave you everything you wanted.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

For scuba diving use mantra divers. It cost $94 for two 30-40 min. dives.

Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

2
5.01.0
Kfarmer
Dallas,tx
Jul 2, 2014

Disappointing

We stayed at this resort last year and abosolutly loved it. Because of that we returned this year and extended the trip. To our disappointment the food was terrible. Not the same amount of staff in addition unfriendly. Safe in the room was broken and was never fixed. No longer adult oriented. Lots of kids. At the pool the majority of people were complaining in Addition each time I passed the front desk a guest was complaining about an issue with the hotel. What happened in a year?

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
2
Review of Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
bradsuh
New York
Jul 2, 2014

Almost perfect

Sandos experience was almost perfect, we had an issue when the receptionist at the check-in informed me with the wrong size of beds but very next morning, the receptionist was able to take care of the problem and ended up with a very nice room with the gorgeous view of ocean and the pool. Staffs were very polite and food was great. Hotel is not gear toward children but it seem like they were having fun in the pools.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
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