Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

3 stars
View map of Blvd Kukulcan Lote 64, Seccion A 2 Etapa 2.H., Cancun, 77500

Hotel Overview

Reviewer score
3.9
out of 5
481 reviews
Nice carribean stay

We had a room with jacuzzi on the balcony . The hotel is worth the 3 stars and it was what we... See full review

  • Lajos A.
  • Jul 30, 2015
Amazing Getaway!

This was our first time in Cancun, and like other reviews we could not asked for a better place to... See full review

  • Jnz1
  • Apr 27, 2015

The Royal Solaris Cancun Resort, Marina & Spa is family-friendly. The all-inclusive, 300-room Cancun property has an animal-themed mini-water park, swimming pool, fitness center and three restaurants. Its 6,324-square-foot recreation area provides a place to play video games, create crafts and take painting lessons. Adult activities -- theme nights, bingo, fashion shows, aerobics -- cater to kids at heart. There is an on-site spa. 

Rooms

All 300 spacious guest rooms feature a king or two double or twin beds as well as individual climate control, direct dial telephone with voicemail and private bath with shower, vanity mirror and hairdryer. Other amenities include an alarm clock with CD player and 21-inch satellite TV, and room service for continental breakfast. Some rooms feature balconies and Jacuzzis overlooking the ocean. Other rooms afford views of the tropical grounds, lagoon or garden.

Property features
This family resort is located in the hotel zone and situated along a white sand beach. It has a pool, water park and recreation area for children. Organized activities for all ages range from Mexican-themed entertainment to fashion shows and cooking lessons. There is a cascading, two-level pool with swim-up bar and water sports marina. Additionally, a spa provides body, hair and nail services (fees apply). Two bars pour beverages for adults, and three restaurants serve Mexican, Italian and eclectic gourmet cuisines.

Royal Solaris Cancun Resort offers special menu choices for vegetarians, diabetics and gluten-free diets. Special menus and cocktails designed for children are also available at any of the restaurants.
Highlights
  • Mini aquatic park for children, a roomy recreation area with organized, hands-on activities for kids
  • Nightly live entertainment for adults
  • On-site spa offering massages, body treatments and hydrotherapy services (fees apply)
Nearby attractions
  • El Rey ruins (1.3 mi/ 2 km)
  • Parque Nizuc aquatic park (1.3 mi/ 2 km)
  • Playa Delfines (2 mi/ 3.2 km)
  • Kukulcan Plaza (4 mi/ 8 km)
  • La Isla shopping plaza (4 mi/ 8 km)
  • Downtown Cancun (4 mi/ 6 km)
  • Tulum (80 mi/ 129 km)
Business
  • Conference and convention facilities for up to 500 guests
  • On-site business center
Transportation
  • Cancun International Airport (6 mi/9.6 km)
Policies
Wi-Fi access is available for an added fee.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Royal Solaris Cancun Resort, Marina & Spa- All Inclusive Rooms

Super Saver Room
Super Saver Deal - Limited time only.-One king bed, two double beds. View of resort grounds,Ocean view, lagoon or garden areas .
- Balcony may be requested (fulfillment depends on availability).
- . 34 square meters (365 square feet). Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV, Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning.
Ocean view room:
- One king bed, two double beds, or two twin (single) beds.
- Balcony may be requested (fulfillment depends on availability).
- Splendid ocean view, 34 square meters (365 square feet).
- Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV. Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning
Deluxe Ocean view with Jacuzzi
One king size bed with splendid ocean view room and hot tub at the terrace overlooking the caribbean waters.Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV. Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning
Deluxe Room
- One king bed, two double beds, or two twin (single) beds.
- Balcony may be requested (fulfillment depends on availability).
- View of resort grounds, lagoon, or garden areas (according to availability). 34 square meters (365 square feet). Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV, Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning.
Super Saver Ocean View Room
Limited Time offer ! Deluxe room with splendid ocean view in one king size or two double beds, satellite TV.
- Clock radio/alarm clock
- Direct-dial phone with voice mail.
- Coffee/tea maker.
- Bathroom with shower, vanity mirror, and hair dryer.
- Iron/ironing board.
- Air conditioning.
Romantic Ocean View Room Gourmet Dinner
One king bed.
- Balcony may be requested (fulfillment depends on availability).
- Splendid ocean view. 34 square meters (365 square feet).
- Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV. Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning.
- Special room decor
- One romantic candlelight dinner for two
- One bottle of sparkling wine
- Bathrobes and slippers provided
Special decor in room
A bottle of sparkling wine
A deluxe candlelight dinner for two, either in restaurant, pool area or ocean-view gazebo. Dinner includes selection of shrimp dinner or prime rib

Amenities

  • All inclusive
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Parking
Free parking

Hotel Map

21.0495 -86.782
Area served
Royal Solaris is located on Cancun's most pristine strip of white sand beach and the crystal clear turquoise water of the caribbean sea.We are only 10 minutes from the airport and 20 minutes from the downtown.
Nearby airports
CUN-CANCUN International Airport 10 MINUTES
Area description
Beach front hotel located in the Hotel Zone. We are only 15 minutes away from the convention center and Cancun's night live and restaurants.

Nearby points of interest

  • Playa Delfines: 1.1 mi
  • Dolphinaris Cancun: 2.2 mi
  • Wet'n Wild Cancun: 2.2 mi
  • Avenida Kukulkan: 3.3 mi
  • Riviera Cancun Golf: 3.4 mi
  • Interactive Aquarium: 4.3 mi
  • El Rey Ruins: 4.4 mi
  • Playa Tortugas: 6.9 mi
  • Dubai Palace Casino: 7.1 mi
  • Museo Maya de Cancun: 7.1 mi
  • Avenida Tulum: 8.2 mi

Dining

Pool Bar
- Serve snack foods such as burgers and sandwiches
- Beer, wine, cocktails, and non-alcoholic beverages from mid-morning to late afternoon daily
Las Fuentes
- International cuisine: offers buffet service for breakfast and dinner.
- For breakfast from fruit selection, fresh juices until the best toppings to make your own omelet
- For dinner don't miss the wide variety of dishes all over the world with the best ingredients from Mexican, Oriental, Italian and other different cuisine
- Located in the Royal Tower
- 2 level Air Conditioner restaurant
- Reservation and dress code not required.
Rosmarinus
- Mexican and international specialties
- Enjoy International buffets for lunch and a delicious Mexican a la carte dinner menu
- Located in Royal Tower.
- Grill during the week.
- Dress Code: Casual (Shirts are required for service) - Reservation not required
La Terraza
- International cuisene,offers buffet service for breakfast and dinner.
Pizzallisima
Enjoy delicious home made pizzas including vegeratian and classic flavors . Menu is available or create your own pizza with our assorted toppings. Opens daily from 12 pm to 6 pm. Enjoy delicious home made pizzas including vegeratian and classic flavors . Menu is available or create your own pizza with our assorted toppings. Opens daily from 12 pm to 6 pm. Pizzallisima is located next to the pool .

Meeting facilities

Meeting Info
Royal Solaris Cancun all-inclusive offers conference and convention facilities to accommodate up to 500 guests.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (481)

Ratings and reviews for Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Overall score

3.9 / 5
5.01.0
481 out of 481
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
3.9
Location:
4.1
Value:
4.2

83% would recommend to a friend.

Sort by:
Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

5
5.01.0
Sher and Anna
Business
New York
Dec 8, 2014

Family with young kids

My husband and I, and our 3 and 8 years old kids found the Royal Solaris better than some of the other guests based on a few reviews I read prior to going to this hotel. It may be that the hotel did a lot of improvements, not sure, but we had a wonderful time! Our room was super clean and beds mades dayily, the food was fresh, the show every night was fun. Most importantly for us, the kids club was great. The water in the kids pool was heated and warm and the slides were lots of fun and safe even for my 3 years old and better than in Iberostar cancun hotel. Definitelely recommend this hotel for families with young children. FYI, there are huge waves in the ocean but the water is warm and the beach is clean and the bar service is also good. The only thing is they didn't bring beers to the hotel room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

10 minutes ride from the airport, great kids club

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

4
5.01.0
AlvaroKS
Business
Kansas, USA
Dec 2, 2014

Good, but not without some issues

First I have to say that rigth at check-in they had trouble finding our reservation (book by this website), it was not until I produced a printed copy that it was found, and was told I was selected for a complementary "upgrade" to their sister GR . They provided transportation down the block to the other hotel, which is sligth more fancy. Food was OK, some people were great, a few employees that need to get more training on dealing with american costumers. Rooms are clean, location is good for beach, a bit far from nigthlife, but transportation is easy. If you have any special needs talk to Jasmin, at guest relations, she is very helpful

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

4
5.01.0
Great trip to Cancun
Business
Chesterton, IN
Nov 24, 2014

Fun time with Friends

The staff at the Solaris is wonderful! They were very accommodating to any issue we had, as long as they understood the request. The staff was OFF THE CHARTS awesome. They treated us so well that we wanted to take them home with us! My only two complaints were that the rooms that are not ocean views needed a little more..we ended up changing to a different room and the trip was suddenly better. My other complaint was trying to find COFFEE in the morning before 7:30AM was nearly impossible! The ocean view rooms have a coffee maker so again...instantly happy after that. Super fun with friends!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Senior Frogs was so fun! It's a MUST DO if you do not have kids on your trip!

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

4
5.01.0
Bronx Lobster Man
Business
Bronx, NY
Nov 17, 2014

Excellent Service

All staff members at this resort really demonstrated their eagerness to make sure that every guest enjoys the vacation. Their willingness to greet you and immediately address any concerns are commendable traits for all the employees at the Royal Solaris. The drinks are made with premium brands and there is a large variety of food items to please just about everyone. Additionally, there are shows each evening to entertain the guests and the performers are talented and very energetic.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Don't settle for the first price that you are quoted at the Flea Market. Name your price and stick with it!

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

3
5.01.0
M n R's grandma
Business
Salem. OR
Nov 16, 2014

Much needed vacation

Food was mediocre as was expected. We had a jacuzzi room but it was always full if ashes from people above us smoking out window. We were directly above lobby bar so music til midnight and then they would start cleaning and moving chairs all over the place waking us up all night. Liked the fact as members we could go between hotels. Easy beach access.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Bus is $1 to go into town

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

3
5.01.0
cheesehead2
Business
wisconsin
Nov 8, 2014

3rd year

Excellent staff, good food, denied access to some restaurants without prior notice because of non-member status. Restaurants may be open or closed on any given day- don't plan ahead on your meals. Third visit to royal solaris- so don't get me wrong- very beautiful, but this year was not as positive at times felt like second class because non-member

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

5
5.01.0
J. Jatoba
Business
Boston, MA
Oct 22, 2014

Read This! Great Vacation! Awesome Experience!

The truth: this hotel has everything I look for in a all-inclusive hotel. These are the following things I look for: Awesome Beach.. ✔ It can't get any better than the beach in the Cancun Hotel Zone (zona hotelera) Location ✔ 15 minutes from the Airport. 10 minutes from all the night clubs and shopping (grab a bus for less than $1) can't go wrong. Hotel Rooms-✔ I had a great room.. it wasn't even oceanfront (Even though people complain, if you have an issue just speak to them and they will fix it) let them know your expectation as soon as you check in this might save your troubles. Hotel Entertainment- ✔friendly staff of entertainment all day in the pool area (sports, recreational activities, excercise) + everynight there is a different show and then live music in the lobby bar until late at night( many hotels in the hotel zone do not have this). Swim-up Pool: ✔great feature... very friendly bartenders (helps if you tip and be nice back..don't expect what you don't provide). They also make great drinks. The alcohol is really good at this hotel. Food: ✔ 3 restaurants (1 by the pool) + 2 snack places by the pool. Taste of food really depends on the person. They tend to have a very genuine mexican food. Great breakfast, different food every night. Good service. What could make it better: ***A few more restaurants as option.. but not a dealbreaker.** All in all.. everything I look for in a hotel I found here at the Royal Solaris. I will definately go back! Hope this helps you!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Take a bus to the end right into La Isla shopping mall. Great place to shop and have a nice afternoon.

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

3
5.01.0
smokylulu
Business
Oklahoma
Sep 28, 2014

Relaxing ok getaway

Overall the resort was ok. The restaurant staff were excellent but there was suppose to be a choice of three restaurants and there were only two after the first day. The bed was way too hard and wished there was a more comfortable chair or small couch in the rooms. Loved the beach and the pool. The food was good and Italian coffee is the afternoon was awesome. Overall we had a very relaxing vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

If you are going to exchange money do it at the airport otherwise take a lot of $1.00 bills.

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

4
5.01.0
Mommy Che
Business
Los Angeles Californina
Sep 19, 2014

Travel with family

Overall our stay at Royal Solaris was good. My one year old baby had so much fun with the kiddie pool. Staff were nice and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

3
5.01.0
ManofSteel
Business
Atlanta, GA
Aug 24, 2014

Wedding Honeymoon

Tip the bartenders and you get really good drinks. The beach is right off of the hotel pool area extremely convenient. The food was OK however looking for something different every night and the food was slightly similar from night to night. We had beautiful weather the entire time and it was very hot this time of year.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

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