$231 Avg/night
Rate and special offer based on Check-in: Aug 23, 2015 Check-out: Aug 26, 2015

Riu Palace Las Americas - All Inclusive

4 stars
View map of Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500

Hotel Overview

Reviewer score
4.4
out of 5
638 reviews
Awesome couples vacation!

Loved the hotel, staff was friendly and very accommodating. Beautiful resort! See full review

  • Valerie L.
  • Jul 23, 2015
wonderful trip

This hotel was beautiful! The view as you walked out to the pool/beach area was amazing! Wifi... See full review

  • Bertha B.
  • Jul 16, 2015

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

General
  • Cancun International Airport (12 mi/19.3 km)
Location

The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.

Dining
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Property features

All-inclusive beachfront property in Cancun with luxury amenities

Highlights

The Riu Palace Las Americas is home to five stellar restaurants. Don Roberto serves local and international cuisine, and Los Arcos serves Italian pastas and pizza. By the pool is El Romero grill and steakhouse. Tío Pepe serves traditional Mexican fare, while Krystal serves eclectic fusion dishes. Last but not least, Sakura satisfies craving for sushi and calamari. Watersports from kayaking, jet skiing, snorkeling, diving and catamaran excursions are just a stroll away from the palace, while nearby destinations include the pyramids of Kukulkán in Chichen Itzá and the Turtle Conservation Centre of Isla Mujeres. When the sun goes down, the Pacha nightclub opens up where guests can dance to the beats of local and international DJs, while 24-hour room service means it's never too late for a delicious meal.

Nearby attractions

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

Transportation
  • Conveniently located in Cancun's hotel zone
  • All-inclusive dining and cocktailing at 10 venues, plus 24-hour room service
  • Rooms with stocked mini bars and terrace Jacuzzis
  • Exchange privileges with other Riu properties during the day
Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Policies

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week. Reservation is required
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
379 out of 638
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.8
Comfort:
4.3
Location:
4.7
Value:
4.5

93% would recommend to a friend.

Sort by:
Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Valerie L.
Business
N/A
Jul 23, 2015

Awesome couples vacation!

Loved the hotel, staff was friendly and very accommodating. Beautiful resort!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Natalya M.
Business
Washington
Jul 16, 2015

Great couples trip

The hotel and the amenities are beautiful. The staff is very attentive and friendly. The only real drawback is that rooms are kind of old and the beach area is small. The pool area has great entertainment though. We had a great time for the deal we got. Also the location is great near bars and clubs.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Jose A.
Business
BARNEGAT
Jul 8, 2015

Awesome vacation!

This vacation was awesome! Riu Palace was amazing. Great service, great food, overall great experience. Recommend all-inclusive to everyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

3
5.01.0
franky GV.
Business
sunrise
Jun 30, 2015

couples trip

this is beautiful hotel but unfortunately is in need of an update ,i saw stains on the bed sheets in the bath tub ,the service is not good at all it takes more time than what it is suppose to take from the time you order something to the time you get it since you are at a 5 star hotel,the mexican restaurant is awful ,the buffet is ok only thing i did not like was the fact that the employees don`t use gloves at any of the food stations and the guy at the juice station seemed to be in a bad mood. Now a good thing about it is that i got a room upgrade for free. only employee that was really good all the time was NICK at the buffet

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Senor Lopes
Business
Springfield
Jun 13, 2015

A great winter's lock get-away!

This was my 6th trip back to the Riu properties, I even joined them for the inaugural month at the Peninsula, which is such a wonderful Hotel and grounds. First of all, the staff at the Las Americas has always been fantastic, over the years they have remembered me and my guests, and have treated us with fantastic service. The food service has improved substantially over the past 3 years, and for those with special dietary requests, just talk with the staff, or even the Hotel Manager, she has been on top of all of these upgrades, and is open to face to face conversations during her daily walkabouts. I have loved swimming out towards the water barrier, and have floated out there , just loving the majestic view of this Hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Joanna J.
Business
N/A
May 30, 2015

Perfect Location

This hotel is great. The staff is really nice and accommodating. The restaurants serve a variety of amazing foods and the bars are stocked with pretty much anything you're in the mood for. There is a little mall across the street that is perfect for souvenir shopping. My only wish is that RIU would open an Adults Only hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

3
5.01.0
John R.
Business
N/A
May 11, 2015

WILL NEVER STAY HERE AGAIN

First let me say everything at the hotel as far as staff, food, amenities and location was absolutely great. My only complaint that killed my whole trip was the hotel has a cockroach problem. The 1st room we checked into #638 I killed 2 within the 1st 2 minutes of being in the room both came out from under the mini bar, and as im getting our bags to leave a noticed another one right along the dresser. My wife freaked out and wanted out ASAP so we grabbed our stuff and left right back to the front desk. Front desk was very helpful and got us a new room #723 upon opening the door and turning on the light I hear my wife scream their are 2 more crawling up the wall. They finally got us a 3rd room that did not have a problem or we just didn't see. Two days later while returning from the beach we notice a pest control guy coming from the room right across from us with his big industrial sprayer and the hall way smelling like a very strong chemical. Wow wonder what they were spraying for. Can honestly say this was the most uncomfortable stay I have ever had its impossible to sleep knowing this is going on.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
NJTHORNE
Business
PASSAIC
May 6, 2015

What a vacation !!!!!!

It was great from the start... the whole staff welcome you with big open arms.... the food is excellent and you have a variety to choose from Mexican, Italian, Japanese, French and fast food..... drinks to DIVE for..... specially the ones they bring you to the beach while sunbathing... Felipe was great...and Santa who works at the bar in the pool..... also Mr. Cacahuates :) who works in the Lobby bar...... It was so good that we went three times last year.... planing on going back this year.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
vinscookie
Business
N/A
May 5, 2015

First time in Cancun

A great place in a great location. Nice relaxing vacation

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
MTM413
Business
N/A
May 4, 2015

amazing service

Great place, clean, operationally exce!!ent. The best service by all employees. Beautiful location on the beach and close to other attractions. The wait staff was exceptional, pool side, beach side, dining, bar,house keeping, front desk, can't say enough!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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