$288 Avg/night
Rate and special offer based on Check-in: Jul 24, 2015 Check-out: Jul 27, 2015

Riu Palace Las Americas - All Inclusive

4 stars
View map of Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500

Hotel Overview

Reviewer score
4.4
out of 5
713 reviews
Awesome trip!

This hotel meet more than what I expected! The first impression in the front desk?awesome! The made... See full review

  • Marudeya
  • Jun 14, 2015
A great winter's lock get-away!

This was my 6th trip back to the Riu properties, I even joined them for the inaugural month at the... See full review

  • Senor Lopes
  • Jun 13, 2015

The all-inclusive Riu Palace Las Americas in Cancun is a premier resort destination for travelers to Mexico's Yucatan peninsula. The architecture is a charming blend of Moorish, modern and Mayan styles. The centerpiece of the resort is a massive and ornate swimming pool with a swim-up bar and private cabanas. Miles of beautiful white sand beach are preserved for the exclusive use of resort guests, so you will never feel crowded while you soak up the sun. The award-winning staff is always on-hand.

Dining

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Highlights

The Riu Palace Las Americas is home to five stellar restaurants. Don Roberto serves local and international cuisine, and Los Arcos serves Italian pastas and pizza. By the pool is El Romero grill and steakhouse. Tío Pepe serves traditional Mexican fare, while Krystal serves eclectic fusion dishes. Last but not least, Sakura satisfies craving for sushi and calamari. Watersports from kayaking, jet skiing, snorkeling, diving and catamaran excursions are just a stroll away from the palace, while nearby destinations include the pyramids of Kukulkán in Chichen Itzá and the Turtle Conservation Centre of Isla Mujeres. When the sun goes down, the Pacha nightclub opens up where guests can dance to the beats of local and international DJs, while 24-hour room service means it's never too late for a delicious meal.

Nearby attractions
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Transportation
  • Cancun International Airport (12 mi/19.3 km)
Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Policies

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week. Reservation is required
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

3.8 / 5
5.01.0
4 out of 713
Amenities:
4
Cleanliness:
4.8
Hotel staff:
3.8
Comfort:
3.8
Location:
4
Value:
3.8
Sort by:
Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Thomas B.
Business
N/A
Dec 29, 2014

Perfect Choice

Unlike most people who travel to Cancún for pleasure, I was there for work but the RIU Palace is such a wonderful facility and the staff so great that I ended up having a really nice time. Not only were the amenities top-notch and the service as good as it can get, the package included all meals and even drinks at no additional cost. The bar and restaurant staff were very friendly and generous. And if it's life poolside you're looking for, you can't get better than the pool complex at the RIU Palance. Just in case you grow weary of the beautiful pools with their swim up bars, you can walk 30 feet and jump into the ocean or hang out on the white sand beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

But the round trip shuttle service from the airport to the hotel when you book your trip. Transportation to and from the airport is easy and totally safe, but the transportation package makes it even easier.

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

1
5.01.0
Reject Rio Las Americas
Business
Louisiana
Aug 2, 2012

Maybe another Rio, Not this one!!

Stayed for 4 days. Day 1- First room no air condition (AC). Told staff when I arrived. Rio AC person said it will get cool, give it an Hour. Arrived back at my room around midnight- NO AC!! We moved to another room (no assistance from the resort) at 12.30 in the morning. AC seemed to be working. Tried to call front desk no phone. No TV remote. Day 2. Told front desk about No TV remote and phone at 8.30 am. Got back to room around 3.30- Room had not been cleaned and phone and TV still not woking. Day 3. Got locked out of the room because key was not working. Got back into the room late and AC Did not work... Staff said the balcony door was slightly open therefore the AC did not come on ALL DAY. We never opened the baclony door, so who did? Possibly housekeeping,,, Day 4- The front desk manager apologize for all of my inconviences and gave me a email address to complain. Visited another resort for a day- Moon Palace employees never asked for a tip but the Rio employees always asked about their service, which meant "CAN I GET A TIP" Would never stay at this resort again and would not refer!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Shopping tip: Short drive from hotel

Take the bus if you want to get around... Cost 80 cents. The local market was very fun!!!

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
USA
Sep 13, 2008

Ok

Riu Palace was just ok. Staff in lobby were friendly. Staff in restaurants were quite rude for the most part. It seemed that as our stay progressed they became more rude by the day. This was an all inclusive hotel and as such I wait until the end of my stay to reward great service with my tips. I could be wrong but I beleive that some of the staff were expecting tips on a daily basis. That is a shame because I did reward those with a great service attitude on the last two days. Those that gave up in thier commitment to my needs did not participate in the tips. The bufett food was beter than the individual restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
USA
Aug 24, 2008

Great vacation escape

Overall great combination of location, value and service. The room was comfortable, clean and always stocked with beverages. Would recommend without reservations

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

There is a mall across from the hotel and nightlife is also close

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