Riu Palace Las Americas - All Inclusive

4 stars
View map of Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500

Hotel Overview

Reviewer score
4.4
out of 5
650 reviews
awesome family trip

Every thing was wonderful, the hotel is beautiful and the staff were so nice all time See full review

  • pedro b.
  • Aug 31, 2015
great resort

grey line transportation rep. was never available. See full review

  • Munjed
  • Aug 31, 2015

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

General
  • Cancun International Airport (12 mi/19.3 km)
Location

The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.

Dining
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Property features

All-inclusive beachfront property in Cancun with luxury amenities

Highlights

The Riu Palace Las Americas is home to five stellar restaurants. Don Roberto serves local and international cuisine, and Los Arcos serves Italian pastas and pizza. By the pool is El Romero grill and steakhouse. Tío Pepe serves traditional Mexican fare, while Krystal serves eclectic fusion dishes. Last but not least, Sakura satisfies craving for sushi and calamari. Watersports from kayaking, jet skiing, snorkeling, diving and catamaran excursions are just a stroll away from the palace, while nearby destinations include the pyramids of Kukulkán in Chichen Itzá and the Turtle Conservation Centre of Isla Mujeres. When the sun goes down, the Pacha nightclub opens up where guests can dance to the beats of local and international DJs, while 24-hour room service means it's never too late for a delicious meal.

Nearby attractions

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

Transportation
  • Conveniently located in Cancun's hotel zone
  • All-inclusive dining and cocktailing at 10 venues, plus 24-hour room service
  • Rooms with stocked mini bars and terrace Jacuzzis
  • Exchange privileges with other Riu properties during the day
Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Policies

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week. Reservation is required
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
650 out of 650
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.3
Location:
4.7
Value:
4.4

92% would recommend to a friend.

Sort by:
Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
GENERALBS1
Friends
Nashville, Tn.
Nov 20, 2012

GREAT SERVICE

Great experience from start to finish, second time at this resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Nightlife tip: Short walk from hotel

try the club hop tour

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
pedro b.
Family
N/A
Aug 31, 2015

awesome family trip

Every thing was wonderful, the hotel is beautiful and the staff were so nice all time

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Munjed
Couples
N/A
Aug 31, 2015

great resort

grey line transportation rep. was never available.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Eryka R.
Friends
N/A
Aug 26, 2015

Awesome trip with friends

I had a blast and met new friends great location and close to strip walking distance

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Friends

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Ru Y.
Family
N/A
Aug 20, 2015

Great place to visit

It is awesome there. Don't miss it. Great services, good food. Lots of activities you can do!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Michael D.
Couples
N/A
Aug 20, 2015

2nd time here, would stay again

Great beach, service, food, pools, bars etc. Especially like the Riu properties because of the in room mini bar. The mini bar has 4 different liquors, I think we had rum, vodka, brandy and some kind of whiskey and they seemed to be brand names (Ron Rico, etc.) The beers in the fridge were readily stocked and good quality (Dos Equis). We didn't eat at any of the specialty restaurants this time because we wanted to be flexible but the buffets were very good. Tip the waiters by the pool and beach a buck or so and your glass will never be empty!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Peter P.
Friends
N/A
Aug 15, 2015

Awesome Staff

Nick, Carlos and the whole staff were great!! Kudos to them all!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Friends

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

3
5.01.0
Copy Cat
Family
Kent
Aug 12, 2015

Great location

Great Location, tons of food, rooms and sheets no very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
5
Value:
3
Trip purpose:

Family

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
cancun boy
Couples
perrysburg
Aug 9, 2015

Older adults 30-40's even some 60's

No entertainment in the evening. But, we went next door to another Rui for kareoke one night. More adults 30-40s not many kids.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
marian m.
Family
N/A
Aug 6, 2015

It was great

Our stay at the hotel was awesome.. We enjoyed everything, weather, pool, beach, food, etc The only thing that we missed is the gym,, the gym over there opens only from 7 am to 7 pm and this is the time we wanted to spend on the beach and at the pool.. I wake up at 5:00 am but at that time pool and gym are both closed. I'd prefer resorts with 24 hrs gym . Otherwise, everything was just perfect .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Kimberly B.
Family
Lafayette
Aug 1, 2015

Awesome Family Trip Amazing Resort

The Staff was absolutely hands down the best I have ever had. Friendly, Happy and courteous and worked their tails off. The honestly never stop moving or smiling. The Resort was absolutely Beautiful and beyond clean. We enjoyed our stay and they exceeded their expectations. Only down fall is their beds are pushed together and they are NOT comfortable to say the least. Other than that...AMAZING!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Family

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