Riu Palace Las Americas - All Inclusive

4 stars
View map of Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500

Hotel Overview

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
647 out of 647
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.3
Location:
4.7
Value:
4.5

93% would recommend to a friend.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
B-day Girl
Business
Denver, CO
Sep 20, 2010

"Wonderful Vacation"

Relaxing trip. Everyone very friendly and helpful. The food was ok. The beach was great with bar service. The rooms were nice with an awesome ocean view. Close to restaurants and shopping.Went to celebrate my birthday and boy did we! [...] Really great trip. Can't wait to go back!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Philadelphia, PA
May 7, 2008

Excellent amenities, great people.

The Riu Palace was almost what their name is, a palace. Extremely comfortable, great unending variety of meals, and drinks. This hotel goes out of their way to please you. The entertainment is abundent, however, their evening shows, could be improved. There was no need to leave the hotel, the 8 days we stayed..........Net, net, a great place to go.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Shopping mall, is a short walk, and very safe.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
East Walpole
Jul 2, 2008

Fantastic Resort

The RIU Palace is unbelievably clean and the staff is exteremely accomadating. The food/drinks are great. If you want to leave the hotel, there is plenty of shopping and dining nearby. The hotel has nightly performaces which are very entertaining but there is also plenty of nightlife around the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Everything you would need is right near by. There is plenty of shopping and dining within walking distance. The hotel has so much to offer that you don't ever have to leave though.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Chicago, IL
Jan 25, 2008

very family frendly

if you want to relax&have a great time with spouse or just family this is the place to go

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

be careful with some local traffic

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Amarillo
Sep 17, 2008

Nice Hote

I was very satisfied overall from our stay. The only recommendation I have is that the Hotel allow more reservations for the resteraunts. They only give a small amount of reservations out. We were not allowed to sample all the resteraunts on the property.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

The property is close to all shopping venues. This made it very easy to take walks.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Chicago
Jul 13, 2009

Great Experience

The Resort is absolutely wondeful.Exceeded my wildest expectations.RIU treats its customers like royality. They pamper you and its was so hard to leave the place. I would however recommend that the lobby needs new sofas.The sofas looks old.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

Make sure you make your reservations at the restaurants early enough.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
AZ Wildcat
Business
Phoenix, AZ.
Jul 20, 2009

Super Vacation Getaway

Hotel staff was friendly and very hospitable. Great location and beautiful resort. Bed was a little too firm and wish we could have asked for a foam pad to be put on the bed. Didn't find out the pads were available until our last night.... All in all an excellent hotel and GREAT time!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Great indoor mall (with A/C) just accross the street.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
manateeboy
Business
florida
Jul 29, 2009

Love the Cancun Riu Palace

outstanding

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Las Arcos is great for lunch.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Calhoun ,GA
Aug 9, 2009

Canun Trip

Perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Salyersville, Ky
Aug 7, 2009

The Greatest

This place was amazing. The service that received from the time that we walked in until the time that we left was amazing. The hotel was very clean and the staff was amazing. The entertainment staff was fantastic.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Don't buy from the vendors at the hotel or across from the hotel. Shop at Market 28, it is a short bus ride. You will find everything from shot glasses to real Tiffany and company jewelery. Never accept the price they tell you. Always go lower.

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