$267 Avg/night
Rate and special offer based on Check-in: May 6, 2015 Check-out: May 9, 2015

Riu Palace Las Americas - All Inclusive

4 stars
View map of Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500

Hotel Overview

Reviewer score
4.4
out of 5
657 reviews
Didn't want to leave

This resort was all we expected and more. The people work so hard to make your stay fun. You can... See full review

  • Dan
  • Apr 22, 2015
Awesome family vacation!

Friendly personnel, everything is clean and cozy, astonishing ocean view. See full review

  • azaslonov
  • Apr 21, 2015
Sun-soaked Cancun all-inclusive with luxury amenities, two pools

The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.

Highlights
  • Conveniently located in Cancun's hotel zone
  • All-inclusive dining and cocktailing at 10 venues, plus 24-hour room service
  • Rooms with stocked mini bars and terrace Jacuzzis
  • Exchange privileges with other Riu properties during the day
Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Dining

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.5 out of 5
Reviewer score 4.0 out of 5

Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week. Reservation is required
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.3 / 5
5.01.0
141 out of 657
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.3
Location:
4.7
Value:
4.4

92% would recommend to a friend.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Cupcake girl Allison
Business
Boston
Feb 22, 2014

Perfect vacation

We just got back from Cancun. The food, beach, and pool was fantastic! All of the restaurants were amazingly good and the beach had very soft sand. The pool was very big too. Riu palace's shows were very good and fun to watch. The view was also very nice.This Cancun vacation is way better than staying at home in the cold weather!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Sun Doc
Business
Bellevue, WA
Apr 13, 2014

Awesome hotel to stay at!

Great breakfast, lunch, and dinner buffets. Terrific fresh fruits and juices about, helpful and friendly staff. First experience at an all inclusive resort where food and alcoholic drinks (yes, even mixed drinks and cocktails) are all included. Beach is awesome with nice feeling sand, awesome room and pool views of the ocean and coast. Staff works well to provide entertainment at the pool and they even have nightly shows at 9:30pm. Also first time experiencing a bar built right in the pool! Highly recommended and will be back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The hotel has 4 "specialty" restaurants (Japanese, Mexican, Steak, Fusion) for dinner you have to make reservations day in advance, and one can only make reservations for 2 restaurants at a time. The Italian restaurants is the only one reservations is not required. The ambiance is great and food is good. Only thing to watch out for is guy's dress attire is strictly enforced otherwise you have to redress and comeback (sleeved shirt and long pants for the restaurants requiring reservations). Ask me how I know :)

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
DADDIIOOoo..
Business
Fingerlakes, NY
Apr 17, 2014

Paradise for a week!

Location is good, little air traffic but not to far from airport, 10 minute walk from clubs, walking distance to shopping, northern (safe) part of hotel zone, you can also use two close by RIU sister hotels but there is no need. Food was excellent in all specialty restaurants we all agreed , and there were 6 of us! There is also buffet that was also good for breakfast, lunch and dinner (you have to use this the 1st night as you need to make reservations and we enjoyed the lobster and filets and caviar). The secound dinner at this buffet was the only meal that didn't hit the mark.... Kind of dryed and lacking flavor. I would suggest the RIU amend its dinner reservation policy as we were unable to dine at the "French Fusion" restaurant. Drinks were great, never had to wait in the multiple bars, even the swim up bar. Also 4 brand name liqueurs on tap in the room, as well as beer, soda, and water in the mini fridge (restocked daily). Our 3 rooms were beautiful with balconies Staff was great, some maids were not bi-lingual but most of staff spoke English and stopped what they were doing to help you with a smile. The entire hotel was spotless and clean and kept that way all day. We did one excursion with Aqua-Fun. 2 hour speedboats through the jungle and reef snorkeling. It was a fun time, fish were friendly and seemed to want to swim with you. Our guide was busy texting when ever we stopped though. Reef was small, not as beautiful as Jamaca or Nassau, but for a hour of snorkeling sufficient. Trip with the 12 ft , 2 person boats was great, every felt safe and relaxed, saw an eagle, pelicans, white flamingoes (?), and a scary huge beehive! Cancun airport sucked. Do not give the time of day to anyone as they are all trying to sell you something. Firm "No Thankyou" to everyone and quickly make your way to your transfer, or you wil be wasting valuable time. We used Grayline for transfers to and from airport. A little expensive but brand new vehicle, a rose for every girl, a water, and no wait time. Street vendors are also annoying as you walk, again a firm "no Thankyou" and keep walking. Police have a strong presence on the streets and we had no issues. Actually bartered a bit with the locals for some great gifts. The local buses are the best way to travel. One US dollar per person gets you anywhere you want to go. They stop every 1/2 mile and you never have to wait. Once you are at your destination, you just walk accross the street and catch the return bus, easy! We took one to "El-Ray", a small Mayan Archological Site. Great time with the local Equannahs, not enough information on what you were seeing though. All in all great vacation for our first time to Mexico! My wife wants to return already!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Use "R" busses to get around Cancun.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anelise
Business
Riu Palace Las Americas
Apr 25, 2014

Amazing family vacation

Plenty of restaurants for sit down service French, Italian, Japanese, Mexican, steak house, plus a buffet that changed themes nightly and had a huge variety. All meals gourmet, clean, fresh! Service at this property was beyond expectations! We met Viviana at the Japanese the first night, who treated us as if were the most important family, and she made sure Armando, Andres, Honorario all did the same. We traveled with our 16, 14, and 9 yr olds, and they were given the same treatment. The service was not limited to meals, people approached us at the pool and beach to help with chairs, drinks. The front desk was friendly and staffed well so that there was never any waiting regardless of influx of incoming guests. We did not have to ask twice for things we requested.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

This hotel is directly across from shopping, the beach connects to some of the most peaceful beaches,( even adult only if you want to break away) the water sports are via the beach. You never have to leave with a car! Everything by foot!

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Phoenix, AZ
Jun 5, 2007

staff was very friendly

for one thing the bed was very hard,and the rest of the room was comfortable . the sevice was very good

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

there is little mall across the street.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
LeeChurchAmore11
Business
Seattle, Wa
Jun 22, 2009

Gorgeous getaway for the price!!!!

-Staff are extremely friendly; service everywhere inside the facility is superb e.g. We originally booked a rm viewing the lagoon, after asking for a rm that overlooked the ocean, they placed us on the 8th floor overlooking the ocean. -Houskeeping cleaned the room at least 2x each day e.g. Housekeeping placed tropical flowers and chocolate kisses all around beds, tables, and etc. Refilled lotions, towels, and etc every time! -Buffet food was delicious; Resturant food was too dry and salty e.g. 24 hr buffet with wide variety of food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Flea market ~1 mile away; TOO EXPENSIVE!!! Must bargain! Also, same items are found everywhere.. do not be fooled!

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
curtis 92591
Business
temecula
Dec 23, 2009

Wonderfull food

Every evening we made reservations for 4 people and made two friends during the day. The food was wonderful and the bar near the lobby is delightful and refreshing. The bar tender [...] was very entertaining.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
AT12
Business
Richmond, VA, USA
Oct 31, 2011

Riu Palace Las Americas - All Inclusive

This was the best experience ever! The entire hotel was spectacular! I will definitely go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
AT12
Business
Richmond, VA, USA
Nov 2, 2011

Amazing!

Best experience ever!! I will be going back!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
tripplanner
Business
Terre Haute, IN
Dec 23, 2011

Anniversary

Everything was well beyond expectation. We all enjoyed ourselves and was treated like royalty. It was one of our better vacations.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

There was a mall across the street and flea/straw market just a short walk.

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