Riu Palace Las Americas - All Inclusive

4 stars
Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500
Hotel Overview
Reviewer score
4.4
out of 5
623 reviews
Memorable vacation

The hotel is absolutely gorgeous. Me and my friend enjoyed our vacation. See full review

  • brence
  • Nov 16, 2014
Great time - friendly staff

Great time - friendly staff. Location is close to many activities and shopping See full review

  • NYCVAS
  • Oct 23, 2014
Sun-soaked Cancun all-inclusive with luxury amenities, two pools

The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.

Highlights
  • Conveniently located in Cancun's hotel zone
  • All-inclusive dining and cocktailing at 10 venues, plus 24-hour room service
  • Rooms with stocked mini bars and terrace Jacuzzis
  • Exchange privileges with other Riu properties during the day
Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Dining

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

21.1387 -86.7502
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport 12 Miles
Area description
Beachfront property located at Cancun's famous resort area, across street of Plaza Caracol Shopping mall, five minutes walk from Cancun's convention center & discotheque zone.

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week. Reservation is required
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (623)

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
623 out of 623
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.3
Location:
4.7
Value:
4.5

93% would recommend to a friend.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Timsta
Business
Dallas
Feb 24, 2014

Great weekend with the guys

I attended a bachelor party with 6 others and we had a great time. The hotel, staff, rooms, and food were all great. Hanging out in the pool was a lot of fun

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
D.Y.
Business
Boston, MA
Feb 21, 2014

overall happy

the hotel is beautiful by all means. As you walk in, the view of the infinity pool and ocean is breathtaking. the staff are very nice, hard working and accommodating. The beach is amazing. it is clean with white, fine sand and no seaweeds to be found. you can rent jet skis if you like. The hotel has 4 specialty, sit down, restaurants and 2 buffet restaurants. the verity of food is great, but the taste is different from what we are use to here. the rooms are nice, clean and well stocked but the beds are not that comfortable in compare with US hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

make all reservations for tours and transportation in US so you don't have to deal with sales people over there.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
joncl
Business
Toronto, Canada
Feb 23, 2014

Great time

Fantastic amenities and beautiful lobby. Enjoyed chilling on the fine sandy beach. Food was easily accessible - of the many dishes there were a couple on the salty side.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

The night life is about 3-4 blocks away from the hotel.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Cancun1stTimer
Business
NJ
Feb 26, 2014

Great hotel to have fun in Cancun

The first thing that attracts in this hotel is its layout and the lobby. We stayed on the 2nd floor in an ocean view junior suite. The room was fantastic with a balcony facing the ocean. The rooms are very quiet and comfortable. The service at the beach front, pool bars , restaurants and the other bars are excellent. They really know how to pamper you. The only issue we had with the hotel is the quality of food in the restaurants. The food is average in all except may be above average at Krystal.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The reservations for the next day start at 8 am so go there early.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
littlemisschai
Business
Victoria, B.C.
Mar 2, 2014

Fantastic time at the Riu Palace

Prior to coming to this hotel, I was a bit skeptical because of some of the reviews I read on another website. But right when my boyfriend and I got there we were amazed by the hotel. It is so nice and so clean. The staff work so hard to make the guests' stay worthwhile. We got a really nice view of the pool and beach from our room! Only thing that I could complain about would probably be the water. Don't drink tap water. Only drink bottled water. Also, I was underwhelmed by the food at the specialty restaurants - although I have no complaints about the service. The servers were amazing. I just preferred the food at the buffet a little better. I would definitely come back again. I had wonderful time at the Riu Palace!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

We tried this restaurant called Lorenzillos on the hotel zone. Only took us about 10 mins to get there by bus. We had the lobster it was delicious!

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Rachberg42
Business
Buffalo, NY
Mar 2, 2014

Christmas Stay was PERFECT

Stayed here over Christmas 2013 with our entire family. From the moment we walked in we were treated wit graciousness and they were absolutely accommodating. The grounds are insanely beautiful and they had activities every day around the "party" pool for kids and adults. My children range from 17-28 and each had a wonderful time. We are planning another trip in Feb. 2015 with a bunch of friends and their kids. There is a weird smell, kind of like sea water and seaweed, but not enough to deter me from staying there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

pre-book your transportation to and from the airport. Saved us a lot of time and was very convenient!

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
las super dad
Business
madison
Mar 3, 2014

vacation with wife

Hotel was great. Staff was outstanding! Food was ok nothing to brag about. Would like to see better quality food in all areas. Italian was great, Japanese was pre made that mooring, and buffet food had a lot to offer but felt as if i ate less food as the days went on. Overall value is worth it. Great for anyone who wants to get away and enjoy drinks and sun.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

eat lunch or dinner at italian instead of buffet

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
np100489
Business
new York
Mar 4, 2014

good place

First time in cancun with my wife had a really good time, everything was as described. Only issue I had was the late nighters that's came back from clubs at 2am make noise and tend to scream in the hallways but overall experience was great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Really cheap t-shirts and girfts right across the hotel

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Captain Kimchi
Business
North Carolina
Mar 5, 2014

Excellent Value

Great hotel, great staff and good food. Wine not so good. It all tastes like flavored water. I would, however recommend this hotel experiance

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
RobbyD
Business
St Louis
Mar 10, 2014

Perfect except one small thing - courtsey

My stay here was for 5 days. The hotel served well in all regards - the food, service, location, quality and activities.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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