$267 Avg/night
Rate and special offer based on Check-in: May 6, 2015 Check-out: May 9, 2015

Riu Palace Las Americas - All Inclusive

4 stars
View map of Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500

Hotel Overview

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
702 out of 702
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.3
Location:
4.7
Value:
4.5

92% would recommend to a friend.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
RobinP
Virginia
Jan 14, 2013

Great Vacation

Everything was great. The service was fast and friendly.The food was good and the rooms were nice. We will definitely go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Ms. Bx
Business
New York, NY
Jun 4, 2010

Good and Bad

it was great!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
orange couty california
Apr 20, 2010

riu palace las americas

hotel was great, staff was great, food was good, but the beds and pillows were hard, had a tough time sleeping.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Harry's Steakhouse was an amazing dinner

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Denver, CO
Dec 3, 2009

Riu Palace

The hotel was great..even though it was noisy. We had to call hotel security one night is was so loud. The breakfast/lunch buffet was terrible. Most of the food was not edible. The dinner were better, but the Rodizo restaurant was really bad.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Dallas, Tx.
Oct 19, 2009

Very nice hotel, but you better tip!

The hotel was great and the food was as well. The gratuities are supposed to be included already, but if you don't tip, don't expect a lot of service. And if it's your anniversary, don't expect much either. We got a tiny fruit basket and a small bottle of tequila, which was weird since we had a tequila dispenser in our room already. It was our 10th wedding anniversary and I guess since it is all inclusive, they don't have many options to make your anniversary any better.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Be prepared to have to book a reservation 2 days ahead of time for any of the specialty restaurants. The buffet was great though, so you do have options.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
northbridge, ma
Oct 19, 2009

had a great time

Enjoyed our stay. only downfall was that Front desk clerk did not notify us of room chrges for phone- even with a calling card. also gave us a hard time cashing travelers checks

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Indianapolis
Oct 13, 2009

Great Service!

All inclusive is the way to go. Can't beat for first class service from all staff all the time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Not Applicable

take bus. Fast, clean & cheap.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Breinigsville PA
Nov 13, 2009

Great Service

The weather wasnt soo hot but other than that the resort was great... staff was friendly and very attentive. There could have been more nighttime activites such as entertainment/music at night... pool parties at night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
nashville, tn
Sep 16, 2009

Fantastic family getaway

The room was beautiful. The staff can't do enough for you. The view is breathtaking.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Take small bills with you so you can pay exact amounts in american money and don't get stuck with mexican change.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Annierando
Business
Cincinnati, OH
Aug 31, 2009

Wonderful Anniversary Trip

Service was excellent. Enjoyed the reservation-only restaurants, but tired of the buffett. Breakfasts were excellent. Poolside drink service was great. Rooms were clean and kept clean through out the visit.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Japanese restaurant is the best!

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Boston, MA
Jan 31, 2011

Very enjoyable resort!

Nice property, location and staff!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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